The East Hotel Hangzhou

The hotel is amazing. With delicate and elegant decoration and layout. Breakfast is good.

Not much restaurant around the hotel within walking distance.

The room was a comfortable size for our family. The decor was modern and the room very clean. The hotel staff were friendly and gave my kids some stuffed toys on arrival.

The sliding door for the bathroom area is awkward with kids as they keep playing with it. Can consider to provide a removable door stopper to avoid the kids trapping their fingers

It's very spacious room with long sofa to chill with friends. Like the unique design of room very much with modern tech tools and electric appliances. Good quality facilities and provision in room. Breakfast provided has a great variety. Other than the usual buffet, you may also place order for hot food like local soup noodle or western breakfast.

Modern and luxurious, with extremely helpful and friendly staff. Rooms were very well-thought through - I loved the small touches such as the Longjing Tea set in my room, the bath salts, the well stocked amenity kits. The breakfast was fantastic. Overall, an excellent stay.

Nothing major. I would have preferred the rooms to be a bit brighter but that is my own preference.

Liked the peaceful vibes. The friendly staff helped. Special mention to Tammy. Her attention to details definitely impressed. This is my third stay here.