Saigon Hanoi Hotel

Place were quiet. Beds were comfortable. The breakfast was good, but may be needed some more choices. The staff who worked at the reception, in the restaurant were nice and polite. The receptionist needs more greeting to the customers will be better. I think the location should be good, but did not know why the grab driver has missed the street entrance most of time. Couple of times we were waiting for long because we saw the grab has difficulty to find the street entrance of The Saigon Hanoi Hotel. We experienced that the grab drivers always has this difficulty to find the right entrance. So, we have sent one family member walked down to the street entrance to guide the grab driver enter that street to pick up other members and luggage when we departed the hotel to the airport that morning. Actually, the driver was stopped and waited on the main road outside the street entrance there when our member who has been sent down to find that grab. So, there is a bite unclear entrance Otherwise, it will be perfect.

There was no stair or stool to get access into the bathtub. There is very inconvenience for some people, especially in the wet and slip area. We thought we might get hold the towel rack to support hop in and hop out the bathtub, but the rack was wobbling, very unsafe. The floor was very dirty, should be mopped it daily and properly. We did not like the grab could not found us at the hotel front door all the time. We didn't like to walk down far away to the street entrance most of time when we call grab.