Courtyard by Marriott Hong Kong Sha Tin

The staff that cleaned our room provided extra towels and water when they found out out that we were traveling with an infant. They did this even before we got to know them. After we left a small gratuity each day, the cleaning staff would even leave us a thank you note. It was such a wonderful experience! We also love the fact that a major bus stop is available right below the hill where the hotel is situated. The pubic bus routes listing provided by the hotel was very useful.

There are a few things that would be helpful if the hotel can improve on: 1. Offering free shuttles to different parts of the city on an hourly basis rather than the current schedule they have. 2. Create 1-2 more hooks inside the bathroom to hang a wet towel or clothes. 3. Provide a visual sign for where the free hotel shuttle would stop in Tsim Sha Tsui for passengers to board (currently there is no sign on the street and the hotel did not make this clear on the bus schedule file). 4. Suggest apps and websites where hotel residents can figure out the public bus schedule and the exact stops each bus line makes.