Dorsett Wanchai Hong Kong

The occasions when the staff were friendly and helpful. E.g. our daughter mislaid her wallet and the staff were most concerned to help us find it. The key to our bedroom door stopped working and the staff attended to this straight away with a helpful and positive attitude. The bed was comfortable and the room was kept clean.

The dining area where we had breakfast every morning was dingy. The whole place could so with a refurb, but the dining area was particularly shabby. Also the quality of staff / service varied wildly. When we checked in we received a most unfriendly and curt welcome from two young women. However mother cases staff were friendly and helpful. The room was a bit noisy, the hotel being right on top of a major road junction in HK island.

They have a nice breakfast for you, and they room are clean

The view want good, and you wont want to look out the window.

-breakfast wasn’t great - room had someone else’s slipper under the bed and a disposable razor top in the shower - shower drain was blocked, so shower flooded - very noisy