Americas Best Value Inn Houston at FM 1960 & I-45

They first put us in a room with the unbearable smell of smoke. They advertise no pool and no breakfasts via signs in their lobby rather than accurate listings. 2nd room had broken security latch and door that didn¿t auto close. Maintenance issues.

I was not able to check in on the reservation date due to car issues. I called them and they were nice enough to change my dates. They have a hardwood floor so it is getting swept and mopped every day. The housekeepers are nice and helpful.

Strong food smell on 1st day. A person who checked me in not very friendly. Old, torn, and stained sofa and chair in the room. I had to ask the housekeeper to cover the sofa with a bedsheet and remove the chair from the room. It wasn' not hygieni at all.

Location

The front desk staff was rude and not accommodating. The room was sub par.

Location

Said pets allowed and when you got to hotel they said no so had to say was a service dog.