Holiday Inn Express & Suites Kingwood - Medical Center Area

Proximity to where I was needing to be for several weekend events.

Cleanliness was not a priority and it was evident in the dirty carpet, dirt bathroom and general appearance.

Location

Staff not around Room was damp and sticky Smelled like mold

Breakfast

Room outdated and could have been cleaner.

the lobby area was nice. the rooms looked nice but had a smell.

Elevator not working. there was a smell in rooms. not to pleased.

Nothing

Room not cleaned after first day. No explanation. Did not feel safe.

Close to the highway

Staff wasn't helpful at all , room smelled very humid when asked if we could switch room because it's smelled as if the room flooded and carpet was just cleaned and carpet was still soaked. killed two roaches while our stay.