Urbino hotellia

Plussat: Wonderful place!

Plussat: The location is great and is very well taken care of. The choice of breakfast is great. Also really liked that you could buy the wines and other products that are made at the resort.

Plussat: Urbino Resort comfortably exceeded our expectations and we would very happily return. We particularly enjoyed the wine tour of the estate.

Plussat: Everything was perfect! A peacefull place!

Plussat: Stunning location on a wine estate near Urbino, accessed via a long private road, so secluded and quiet. Beautifully landscaped grounds and vineyards right up to the door. Well appointed rooms in a series of buildings so short walk was needed to get to excellent breakfast or the swimming pool or the spa. Pool area was well used, good sized pool and sufficient loungers for most people. Our room was contemporary and sparsely furnished - there was plenty of room for one or two comfortable chairs, but only a giant pouffe to sit on. No pictures on the walls. Good storage/wardrobe/dressing area, air conditioning extremely effective. Large bathroom with huge oval bath - no separate shower, hard to stand up in the bath to use the shower - loads of hot water. On-site restaurant was in fact 1km walk through the vineyard - it was excellent with friendly, efficient staff and set beside a lake, so really pretty - worth the walk but a bit of a surprise that it was so far from the rooms.

Miinukset: No chairs in the bedroom - plenty of room for two armchairs which would have added to the comfort. Guests were encouraged to walk the 1km through the vineyard to the beautiful restaurant - a stunning stroll, well lit for the return in the dark; however a complimentary golf buggy service (or similar) to ferry people in the rain, especially older guests, would have been good. We drove the car one evening during a particularly heavy thunderstorm - we would have been drenched otherwise.

Plussat: The landscape, peacefulness, the space- you never feel crowded.

Miinukset: No bathroom ventilation, only the bedroom had insect net at the Window, the other Doors didn’t have. The stone floor was allways dirty of dust-you can feel it on your feet.

Plussat: A beautiful resort, nicely restored

Miinukset: A bit far from nice places

Plussat: The hotel was relaxed and staff were very hepful and responsive.

Miinukset: The room was cramped and not good for old people. Food in restaurant was poor and unchanging

Plussat: It was very calm and peaceful.

Miinukset: --

Plussat: Ver good breakfast - coffee was tasty! Clean room, nice cosmetics. Although hotel has 4 stars in our opinion that is quite old building. Located nearby of centre of the city. Free parking and nice reception - that is important.

Plussat: Excellent views across the hills, if you pay for them Spacious room and public areas.

Miinukset: Air conditioning was off due to it being November and so no ventilation in the bathroom.

Plussat: - The room was sizeable and comfortable. - The choice of breakfast food was good. - Close to the centre of Urbino - The package is acceptable value for money

Miinukset: - Staff numbers are clearly insufficient to meet demand. - Staff have good will but lack professional skills and empathy. - Management seems essenially profit driven (few staff, save on heating etc). - Design is an uncomfortable mixture of fashionable and cheap, often inconsistent between one environment and the others. It suggests the impression of a renovation that was interrupted along the way.

Plussat: Urbino - historically important and very interesting old city (Palazzo di Ducale is amazing) Staff helpful in recommending and reserving a restaurant. Hotel is in a quiet location, has beautiful views, the bed was comfortable and had free parking.

Miinukset: Mamiami & Ki Hotel; supposedly “spa & wellness”, really just a hotel that leased out a space to a spa-like facility. However, this is not 4 star luxury - the bathroom is old and worn with fluorescent lighting, no stable water temperature and with cheap toiletries. The room is sparse with cheap wrinkled linens and the breakfast was lousy (not replenished by 8:45 am so slim choices, no glasses or cutlery, cold eggs, etc). Certainly not worth the price we paid.

Plussat: The room was clean

Miinukset: Booked, then wrote an email to advise staff we would be travelling with a dog. Tried to call, took over 15mins for staff to reply. When we arrived there was no dog welcome kit and even though we paid for the spa entry, we were told it was unavailable as we had not booked the spa. Staff were un collaborative, breakfast was horrible and don't be fooled by the pictures as it is very outdated old and in need of repairs. Would not go back

Plussat: Spa hotel on outskirts of Urbino. Large but quite basic room. Superb views over the valley. Not all staff particularly friendly. Nice dining room with reasonable menu and excellent wines.

Miinukset: Breakfast was a disaster. Juices appalling. Limited range of food in buffet. Amazingly, food not replenished when exhausted which meant that early birds covered their table with food, not all of which they could eat, and this was left uneaten, to the chagrin of others. Coffee from machine but drinkable.

Plussat: Easy access by car, Comfortable room ,bed and bathroom both good. Good breakfast. Nice views over valley

Plussat: they were kind and warm. perfect

Miinukset: nothing, really

Plussat: the room is quite comfortable, bathroom is spacious, room is well equipped. Free wi-fi in lower level and free computer/internet as well. Always ask for a front, country-view room. Staff is very courteous. Overall the best hotel in Urbino, I/my family have stayed in most of them.

Miinukset: Bring your soap, theirs is a miniature! Limited TV channels (in English)

Plussat: Easy access, safe and free parking facilities, spectacular views, pleasant and helpful staff.

Miinukset: The adverised free wi-fi internet wasn't available

Plussat: Good quality hotel with high standard of finishes. Upgraded to room with super countryside view because we stayed for 7 nights!

Miinukset: Limited external facilities - no swimming pool and only a very small terrace, requiring a clean up before the main season started. Similar condition of gardens and drive. Clean up had been delayed by previous bad weather.

Plussat: Great staff, lovely location, convenient bus at door.

Miinukset:

Plussat: They provide me the a large range of daily newspapers

Miinukset: the room was a little bit too warm

Plussat: It's a very good hotel, with friendly and obliging staff. I would recommend it highly.

Miinukset:

Plussat: The room was clean; the buffet breakfast.

Miinukset: It was very difficult to open the window of the room.

Plussat: luxury for low price

Miinukset:

Miinukset: Very dark room, thin blankets.

Plussat: It was close to a bus-stop. One receptionist was helpful; one wasn't.

Miinukset: The bedroom I was first put into was totally unsatisfactory; the bathroom stank, the drains were blocked, and a pool of smelly/dirty water collected in the middle of the bathroom floor. Four hours after complaining, nothing had been remedied; I returned to 'reception' where a different man was on duty. He immediately came up to the bedroom to see my problem, and moved me at once to a clean room with a clean bathroom. Some facilities listed on the booking.com website did not exist.

Miinukset: Could have given more detailed information about the bus up to Urbino and how to get tickets as in fact it was a great service almost door to door but it took a while to find all that out. It also runs in a circuit so a sightseeing tour as well. Someone could write it in English and it could be given to guests as the staffs english is ok but the reception person told me everything in a rush of broken English. I don’t expect everyone to speak English btw but the bus info was invaluable and could be printed out and given to guests - and in other languages too.

Plussat: Easy to find with easy access to street parking. Very quiet and friendly staff

Miinukset: a little far to walk to the centre, more than 10 minutes as mentioned on the website

Plussat: It was very clean, comfortable and quiet. Watching the sun dawn over the hills from my fifth floor room balcony was priceless.

Miinukset: Nothing, this place was very nice.

Plussat: Sijainti kohtuullinen kävelymatkan päässä vanhasta kaupungista

Miinukset: - ahdas perhehuone, joka ei vastannut viihtyvyydeltään valokuvia - vaatimaton aamiainen - pysäköintipaikka piti etsiä itse ( vastoin ennakkotietoja hotellilla ei ollut tarjota pysäköintiä)

Plussat: private terrace; good location

Miinukset: breakfast could have been bigger

Plussat: The hotel was clean, the staff was truly helpful and very friendly.

Miinukset: They did not have heating yet so in spite of air conditioned used as heating bathrooms were freezing cold. Furniture is very basic. Small improvements could enhance the hotel pretty much.

Plussat: The staff was very polite and helpful. The food was good, although the breakfast was not continental. The price is excellent.

Miinukset: The bathroom had a weird smell, even though I believe it was just a case.

Plussat: Old town of Urbino.

Miinukset: Elevators are small.

Plussat: bargain price, near main streets and very quiet place

Miinukset: breakfast is advertised but you have to pay separately for the bar

Plussat: proximity, price

Miinukset: small elevator, plastic cups instead of glass in the bathtub

Plussat: The best location of any of the budget priced hotels in Urbino. Not fancy, but sufficient for a short stay.

Miinukset: The bathroom was small and both light bulbs were missing from the bathroom mirror, but the shower was hot and strong. The front rooms are along a street and can be noisy.

Plussat: View from room 328.

Miinukset: Torn and dirty privacy curtains. Carpets have seen better days. Our supposedly queen bed was two beds put together. Bare bones breakfast in a dimly lit dining room that has seen better days.

Plussat: - The dude at the reception was very kind and helpful to me. I still thank him. - Room very wide and spacious, with a table and a couple of wardrobes. It looked more like a small apartment. - Free parking next to the hotel. - The elegant furniture and decor of the reception.

Miinukset: - The unbearable smell of sewage coming from my private bathroom throughout my whole stay. - Tap handles on the basin and bidet too old and uncomfortable. - No hairdryer in my private bathroom.

Plussat: It was excellent that the room had electric air conditioning in August for an excellent price, which was even lower than usual through booking. com, the buffet breakfast at 5 euro extra was excellent value: ham salami various cheeses, fresh fruit, yogurt cereals, white and brown bread, croissants, biscotti, rice biscotti, honey jam and butter, fizzy and flat mineral water, two types of fruit juice, three tiles of cake. T

Miinukset: The hotel is excellent in every way, The only disadvantage is that it is on the outskirts, which means you need to take a bus (no 3) 1.25 euro but valid for 90 min, so it can be reused for a second trip in that time. Excellent timetable every 20 mins in daytime hours Except in August when every 40 mins which is not good G

Plussat: hotel owner and manager and his wife so unusually helpful, for example guiding you from the other end of town to the parking lot with their own car; excellent breakfast included in room price, served personally by the boss in a little cozy room; room where we stayed located in ground floor annex, with its own little garden in a pretty courtyard.

Plussat: Very reasonable price. Friendly staff.

Miinukset: The room's décor and furniture seemed to lack any style or co-ordination. A total redecoration is needed.

Miinukset: It should be highlighted that the hotel was not central to the city, although there is a regular bus service (every 20 minutes) it added time and money on staying at the hotel. Breakfast is not included in the price.

Plussat: Excellent breakfast,well located with pleasant staff. A superb value as the rooms are quite clean and comfortable.

Miinukset: There isn't parking close altho it would have been a lot easier except the road was closed. If you can't do stairs would recommend.

Plussat: Value was great and breakfast fine. Helpful staff and an elevator.

Miinukset: A little hard to find and parking could be issue for some but once there all is good and then the rest of wall city is walkable if you can walk.

Plussat: Location excellent close to everything. Good breakfast. Guy who checked us in was excellent

Miinukset: A notice told us that the street would be closed but forgot to mention that meant all small city buses were cancelled ... not everyone arrives by car

Plussat: Friendly and informative staff, very clean rooms and a more than adequate breakfast. The best thing though is the location, great views from our rooms, close to all the major sights and best of all, only a short walk from the public car park lift at the base of town. Urbino is a beautiful hilltop town with restricted car access, you park either above or below the Centro Historico section, so this hotels location makes arriving a breeze.

Plussat: Excellent location. Well appointed room. Helpful staff advising on parking in the immense public lot, which used to be the Ducal parade ground just below the old town.

Plussat: Clean, center of city, client service excelent.

Miinukset: Poor WiFi

Plussat: Position and parking possibilities

Miinukset: Rooms are not cosy with tasteless bathrooms

Plussat: The location and staff were incredible especially the girl from Roma. We ate breakfast down the street with the young crowd at the piazza Della Republican.

Miinukset: The beds

Plussat: Superb location. Room very confortable.

Miinukset: Shower not so friendly for old people Little supply in the minibar

Miinukset: Would have liked a more comfortable beds and more comfortable pillows. Also better shower facilities

Plussat: Great location very central

Miinukset: Couldn’t get the shower to work. The hotel was very impersonal with no nice communal space or friendly bar. It felt cold and lacking atmosphere was perfectly functional and comfortable but I wouldn’t stay again.

Plussat: The only positive about this hotel is that the Ducal Palace/Museum is literally across the street. And of course Urbino is lovely.

Miinukset: Not a 4-star hotel in service or facilities. Public areas and room (especially room) were shabby and broken-down. (We actually made a list of the things broken in the room.) Reception was understaffed and disorganized. Afternoon receptionist was plain rude in response to a simple request. No bar (only a service window open during breakfast for coffee, etc.) and the restaurant was closed. We were allowed to check in (along with other people staying longer than 1 night like us) WITHOUT BEING TOLD the boiler had broken down earlier and that there was no central heating and no hot water. We were given a 20% discount on the bill at checkout, though we would have preferred that the hotel had lived up to its rating. Area around the hotel deserted in the evening. To rate this as a 4-star hotel makes a mockery of the rating system.

Plussat: Location is right across from the palazzo museum. Parking in the gated courtyard right on the premise

Miinukset: The rooms are outdated and has not changed since we stayed there 10 years ago. This is in no way 4 star hotel - very basic. They has an issue with the boiler and there was no hot water. Since it broke on Fri before weekend - the eta to fix was on Monday. We stayed for only one night but I do not know the rest of folks survived for three days with no hot water. Staff was apologetic and all, but not a 4 star service you would expect.

Plussat: The location was fantastic, right across from the Palazzo Ducale. The room was large and very comfortable. The breakfast was huge. The parking was convenient.

Miinukset: The view was of the old courtyard but it was the parking lot so not attractive.

Plussat: This was a decent hotel, not especially nice. The rooms were adequate and the parking was protected. It was located a short walk from the main square, which was convenient.

Miinukset: There was no hot water and we could not take a shower. When we arrived, teh hotel staff told us that the hot water was being fixed and to "be patient". The hot water was never fixed. They never fixed it and we had noon. I think they should hav arranged another hotel for us, and not put us into a hotel they knew had no hot water. Also, they charged extra for everything--breakfast and parking were not included, and should have been in this type of hotel/ But the thing I liked least was the absence of a decent bar in teh hotel and the fact that they misled us about the hot water.

Plussat: The Hotel location was ideal wirh all places of interest withion easy walking distance. Car parking was good and safe and reasonable.

Miinukset: The one difficulty was a lack of hot water in the early evening and management needs to look into this.

Plussat: The hotel is very well located in the middle of Urbino, right opposite the ducal palace. The rooms are large and comfortable. The reception staff are really good and friendly - getting my wife a doctor's appointment. Another client had their locked car fixed whilst we were there.

Miinukset: Breakfasts are rather expensive, but there are good cafes nearby.

Plussat: The location is excellent, across the square from the Palazzo Ducale. Parking was a bit tight but quite necessary in Urbino.

Miinukset: Hard to believe in a hotel which claims to be a high-quality property, but there was no hot water for two days.

Plussat:

Miinukset: We were given a room on a low floor with little light. There were no other rooms available because a tour group had booked a large part of the hotel. However, our reservation was before the group. We felt that we had been pushed aside.

Plussat: Very comfortable. Friendly staff. Excellent location.

Miinukset: Difficulty of finding car access to it (not their fault!). Perfectly fine once found.

Plussat: Location, friendly staff, character of building

Miinukset:

Plussat: Central position in the old city of Urbino

Miinukset: More parking space

Plussat: Ideally situated in centre of town good parking which reflects in the higher price but believe cost should include cost of parking and breakfast. Rooms large and very comfortable and clean.

Miinukset: extra cost for parking and breakfast not included

Plussat: Location. Great food. Friendly staff.

Miinukset: Nothing

Plussat: Clean good sized rooms. Food was good and pool clean with shade. Although remote location was good for visiting other towns

Miinukset: No English menus and staff had limited English so difficult to know what to order

Plussat: Beautiful location in the country. Large spacious room with balcony. Staff very helpful with suggestions though English was limited.

Plussat: Nice location, managed by very kind and professional staff. Rich breakfast, with homemade cakes etc.

Plussat: They gave us a new room free of additional charges Great view

Miinukset: There were some bugs and cobwebs in our first room. Everyone could look into our room in front of the main e trance of the hotel (there is a glass door without light curtain, there were only the dark heavy one) The bathroom was terrible Take a look to the photo

Plussat: Good or walking the dog!

Miinukset: Breakfast consisted of lots of cakes and sweet biscuits. No fresh bread or plain croissants. Coffee came by the cup and we were not offered a jug of coffee.

Miinukset: The 'Day Rate' only for the Spa was to high and only a Day Rate offered not by the hour etc...

Plussat: Massages at wellness facility

Miinukset: Restaurant food. Too hot in room.

Plussat: Quiet.Pleasant staff.Good base for touring

Miinukset: For a week stay, menu is limited.caters for business conferences;weddings etc.This does not mix with vacation

Plussat: The staff is kind, the SPA facilities are quite small but nice. The Hotel has renewable energies use like photovoltaics and geothermal.

Miinukset: Poor choices for breakfast, lack of soundproof in the rooms (you hear many noices from outside).

Plussat: Beautifull room. Excellent beds! Attractive and complete spa. Really nice personnel. Restaurant very good. Environment quiet and lovely. It's been a real pleasure staying here.

Miinukset:

Plussat: Cuisine was superb. Location, views from the terrace and comfort of facilities was very good indeed. Highly recommended.

Miinukset:

Plussat: Peaceful quite calm countryside hotel, excellent services, helpful staff

Miinukset:

Plussat: It was great. The food was unbelievable. The staff was helpfull, courteous, and fun.Itis quiet and a great place to recharge.

Miinukset:

Plussat: Easy to park and located in a very nice area

Miinukset: Probably a misunderstanding in the classification and target of this hotel (never use it as a business hotel). It is not more than a 2 star hotel. I arrived a bit before midnight after a long trip and I was told I was very lucky since the hotel was a about to close. Amazing for a 4 star hotel. They could have for instance called me since I booked with a credit card.

Plussat: A good, cheap value for money if you travel by car.. + private free parking, pool, not far away from the city with the car - it could be cleaner outside of the rooms.. It has potential but needs a little bit more effort.. Feels old Breakfast ...don't expect much

Plussat: The hotel is in a quiet area of Urbino, with free parking and lovely views. The gentleman at the desk was very sweet and tried to answer our questions as best he could. The rooms were spacious and if you like a very firm mattress you will find the beds very comfortable.

Miinukset: I am sure this hotel was beautiful 20 years ago, but our bathroom and bedroom were dirty, with cob webs in every corner. The shower head was crusted with limescale and the water shot in every direction, apart from where it was needed. The breakfast was a selection of 2-3 cakes or croissant with nothing at all for a gluten free or low sugar diet, luckily I travel with some food and they were able to provide me with some milk. Apparently it is a no-smoking hotel, but with no signs anywhere other than in the reception we had people smoking in the corridor outside our room and we were unable to challenge them as there was nothing to confirm that they were not able to smoke.

Plussat: Location

Miinukset: Cleaning

Plussat: Marco was a great host!! We would not hesitate to stay again.

Plussat: Quiet location and nice friendy helpful staff.

Miinukset: Slightly tired decor in room.

Plussat: The room was quite large and the service quite good. It takes 5' by bus to get in town (there are buses until midnight) and staff is nice. No problems with the parking space.

Miinukset: The lack of WiFi in the room. Walking distance from the centre is 25'-30', which, I think, does not fit everyone.

Plussat: The staff were very friendly and helpful. The food was good with plenty of choice. The views over the surrounding area were fantastic. The pool was quiet with plenty of shade in morning and late afternoon. Lots of places to visit in local area.

Miinukset: The reception and bar area of the hotel needed to be updated and cleaned more thoroughly as let down rest of hotel. This area had great views but these were not used to their advantage.

Plussat: the staff was very friendly

Plussat: Position, silence, cleanliness, room size & stilish design, great breakfast, staff's courtesy.

Miinukset: It was cold in the room when we arrived: they only managed adding a wired heater because the heating was off. We asked for slippers but they didn't have any.

Plussat: Everything in good level. Our basic room was quite small and low height of room

Plussat: The staff were friendly and helpful. It was nice (after staying in so many apartments) to be back in a hotel with people who care to help.

Miinukset: The ceiling was extremely low.

Plussat: The breakfast was very good and starts at 07:00h

Plussat: Breakfast was buffet-style, so it made for a pleasant experience.

Miinukset: I suppose being American, what constitutes a "single" bed is different from Italians'. The bed was narrow with very modest mattress, and a lone pillow. Frankly, the room felt spartan.

Plussat: Small hotel in the historical center of Urbino. It would be ideal for persons travelling by car.

Miinukset: The room toilet had no door!! The room bath had walls made of glass and the bath was placed in front of the door. No intimacy. It was not possible to look out of the windows and to have day light. The hotel had no map of the city for the guests.

Plussat: Very comfortable, with first-rate service. Location within old city walls made for a great atmosphere, (and pleasant walks nearby).

Miinukset: Parking is a little inconvenient.

Plussat: Our room was a little small, but we had all we needed. The individual air-conditioner of the room was much appreciated as it cut out noise from the usual ventilation of most hotels. Staff were excellent and we had a good evening meal at a very reasonable price.

Miinukset: A bit of refurbishment wouldn't go amiss.

Plussat: Beautiful and tranquil hotel, family suite next to the panoramic terrace, lovely garden for breakfast, really helpful staff.

Miinukset: Nothing

Plussat: Excellent location, very friendly staff. Swimming in the cute swimming pool under hot tuscany sun was very relaxing.

Plussat: Nice and quiet location on the city walls, beautiful panoramic view, good service and free parking. Really peaceful stay.

Plussat: Great location, air con

Miinukset: Our room was street level so opening windows was out, plumbing is noisy, and on one occasion there was a lot of noise early in the morning

Plussat: Close to all city-attractions. Parking in front of the hotel no problem.

Miinukset:

Plussat: They were very accomodating to my needs, and were genuinely friendly.

Miinukset:

Plussat: Friendly and helpful staff. Good location. overall very comfortable.

Miinukset:

Plussat: room and outlook very pleasant, staff excellent

Miinukset: no

Plussat: The location in the heat of town and the view from the 3rd floor.

Plussat: Näköala huoneesta mahtava

Miinukset: Patjan voisi uusia.

Plussat: Very central location, comfortable and clean room.

Miinukset: Would like to know what. Part was the old seminaryio

Plussat: Excellent location and clean

Miinukset: Very weak WiFi and no signal in the bed room

Plussat: Convenient location once there. Difficult to find and mostly inaccessible by car

Miinukset: No one on duty after about 2 in the afternoon. Advertised AC only heats Doesn’t cool. Breakfast pastries stale. Coffee so so. Unable to purchase a glass of wine. Not enough electric outlets. Had to unplug the TV to plug in the fridge. Had to charge the phone in the bathroom

Plussat: Characterful property. Very close to everything though make sure you get you and your bags to the front door to save lugging them up the hill! Raphael and his mum’s place virtually next door.

Plussat: I liked the location. I loved the view from my room.

Miinukset: The bathroom flooded every time I had a shower. I was scared I might slip. No one came to fix it or assist me. I had to stand in 3- 4 cm of water after every shower. One time my towel fell into the flood and I had no towel. Only saw someone on reception twice in my 3 days. could have definitely been friendlier and more helpful.

Plussat: The hotel proved to be a challenge to access. I went on foot up two steep narrow lanes whilst my husband waited in the car. When I explained our predicament, the proprietor kindly offered to come with me back to the car and to drive our car for us - not a huge distance but it was up very steep hills on cobbled streets and involved disobeying road signs - which appeared to be part of the Italian psyche but was alien to us law-abiding Brits! With luggage deposited we were driven to park the car some distance away. Excellent location for visiting the wonderful old town, just need more precise directions. Ideally, directions of where to park the car outside the old town walls and some arrangement to collect guests and luggage from there.

Miinukset: Room provided contained only a standard double bed when we had requested twins. We were told that another room was available with two beds but it did not have a view - indeed it did not, dark,gloomy and looking onto blank wall of adjacent property. The room we had did have a view, or rather half a view over the rooftops towards the basilica, because one of the metal shutters was stuck and could not be opened. Breakfast was very limited and unappetising.

Plussat: excellent position and beautiful rooms, quiet and clean. The whole building, resting on top of a narrow historical street (yet in the very hearth of urbino), has a timeless fascination

Plussat: It location wa its only true virtue. Internal restoration wa to maximize the nubmer of rooms and not with any view of keeping the heritage of the build.

Miinukset: I booked iwth American Express and when I go there they infomred me that they did not take AMEX and I needed another card. Not a good policy and I may hav chosedn another hotel as I prefer AMEX.

Plussat: Very central in Urbino. Handy to visit all the city centre.

Plussat: The location was in the heart of Urbino, close to the sights and cafes and an easy walk downhill to the main bus terminal.

Plussat: The walk from the parking to the hotel was quite treacherous in the snow but well worth it when we saw our view from the room: Tuscan countryside and the lit up Ducal Palace. Gorgeous! Especially at sunrise. The breakfast was fine and the location was perfect. Right in the heart of it all.

Miinukset:

Plussat: amazing view, helpful gracious staff, excellent breakfast, harmony with town setting.

Miinukset: if you have access issues, visiting Urbino is difficult, hotel shares this difficulty, would be hard for someone of limited mobility, but this would be true for anyone moving within Urbino.

Plussat: very nice hotel. completely new structure enclosed in an ancient building.very clean and modern. wonderful views of the town from our window. staff expert, friendly and attentive.

Miinukset: no

Plussat: Handy to Urbino sights. Pleasant atmostphere. Helpful staff. Quite nice breakfast. Good views from rooms.

Miinukset: Difficult to access.

Plussat: NICE LOCATION AND VERY KINDNESS HOTEL. THEY GAVE US SUCH A NICE STAYING IN URBINO.

Miinukset:

Plussat: The location is OK if you come by a car, otherwise it is quite difficult to get the historical part of the city even if it is not so much far from the hotel. There is a good parking zone in the hotel. The breakfast is nice.

Plussat: Bargain price and friendly and helpful staff

Miinukset: Decor dated but all clean and working

Plussat: Quiet warm great breakfast friendly staff, easy parking

Miinukset: No tea making facilities in bedroom

Plussat: The hotel is located off the main road, just a few minutes away from Urbino. There was plenty of parking space and a nice games room. The Wifi was good and the rooms spacious. Next to the current hotel, a new section with spa and leisure facilities is being built.

Miinukset: The rooms looked old and not that clean. We e.g. found a huge fly stuck to the bathroom wall and a ceiling light which was dirty, with water dripping from both the light and a broken tap. One day we returned to find our room tidied up, however with the door still open :-( Breakfast was ok with a lot of choice, however some of the bread/cakes didn't look nor taste fresh. I'd recommend travellers not to book half-board, as dinner was rather disappointing.

Plussat: Swimming pool, breakfast

Miinukset: I would like to know what was thinking the person setting the bidet under the sink

Plussat: Staff was very pleasant and helpful.

Miinukset: Room was very old fashioned, it smelled of animals. Breakfast was poor and not tasty.

Plussat: I liked our stay very much: very nice swimming pool, good food and wifi free.

Plussat: Staff dealt with an non-working toilet very quickly

Miinukset: hotel was a bit out of town so required a car etc.

Plussat: Comfortable rooms and friendly and helpful staff

Plussat: wonderful staff, great breakfast, perfect location and pool. very low price for all of the above.

Plussat: Location for Urbino visits. Air con rooms that were clean and tidy. Friendly staff

Miinukset: All fine

Plussat: The dinner food in the restaurant was much better than could reasonably be expected for the type of hotel - but it was not cheap. A 'bar snack' menu would have been more appropriate.

Miinukset: The breakfasts were expensive and quite poor - especially the coffee which was well below expectations. Selections ran out and were only replenished reluctantly when asked.

Plussat: Good-sized pool. Helpful staff. The room was exactly what we wanted being a family of four sharing one room.

Miinukset:

Plussat: Very friendly staff and very tolerant of young children- facilities very family friendly.

Miinukset: Aircon too noisy

Plussat: It is set in a beautiful location.It is in a good location for driving to many sight seeing locations. A car is reccomended. All the staff were kind and understanding. Great swimming pool and internet facility.

Miinukset: No. They even cooked us a choice of food that was not on the menu.Excellent cuisine.10/10.Breakfast great choice and value for money.

Plussat: The staff is very kind and helpfull

Miinukset:

Plussat: View and location. Also very clean.

Miinukset: Hard beds.

Plussat: I reserved this hotel while we were driving from Rome to Venice. Loved the hotel as soon as I arrived. Very kind staff (mostly sure are the owners) both at the reception and for breakfast, which is served in a patio with a stunning view. Rooms are big, comfortable and super clean. Internet was OK too

Miinukset: Nothing, everything was perfect.

Plussat: A great place in an amazing location. The facilities were very good and the breakfast was great (with an astonishing view!). A great place for a weekend of relaxation, a romantic travel, or just for a trip to visit Urbino.

Plussat: Kodikas mutta elegantti hotelli omiaan autolla liikkuvalle asiakkaalle, joka haluaa rauhoittua todella kauniissa maisemassa muutaman km päässä supermielenkiintoisesta Urbinon kaupungista.

Miinukset: Hotellin spa-osuus jäi kokeilematta osin ajanpuutteen takia, mutta sitä ei myöskään mainostettu. Tosin se ylimalkaisen esitteen perusteella vaikutti kalliilta verrattuna hotellin muuhun hintatasoon.

Miinukset: Breakfast can be improved

Plussat: Ystävällinen ja avulias henkilökunta.

Plussat: The location was great! Although on the longer side we walked to and from Urbino. The place was v clean. I suggest getting a room w a terrace as the views are amazing. Staff v friendly. The breakfast was ok. There were a lot of cakes and sweet pastries, but if u wanted something savory very limited. The wellness center did not appear to b manned that often. Every time I went down no one was there. Looked well appointed and I was keen to have a massage but I was not able to fine someone to talk to. When I went to the reception to ask my Italian is v limited and the man behind the desk had no English at that particular time, so we found it hard to communicate abt the wellness center. The place was charming, easy to park and spectacular views.

Miinukset: The breakfast could have more savory items such as eggs.

Plussat: A lovely family run hotel, wonderful views all around, excellent location for visiting Urbino and exploring its beautyful countryside. We hope to return once again... Sara, Cesare and Carlo, tante grazie!

Plussat: Clean and comfortable

Miinukset: The information suggested that there was a swimming pool rather than an inside spa

Plussat: We were given a very warm welcome from this family run hotel. The buildings and rooms were delightful and fitted with every modern convenience. The views from our room and from the breakfast area were stunning and the continental breakfast was excellent. Well worth a visit and I'm sure we will use this hotel again.

Miinukset: Unfortunately there is no restaurant so a short drive into Urbino is needed for dinner.

Plussat: A lovely family run business which gives it a personal touch - excellent accommodation with peaceful views across the hills - small, intimate, great location for visiting Urbino and the surrounds. Beautiful spa facility. Highly recommend.

Plussat: Beautiful setting in green hills. Nice and very quiet. Can only be reached by car.

Plussat: Position near Urbino,nice little room,excellent view.

Miinukset: There is no lobby,poor rendering of services,the room wasn't clean enough.

Plussat: The welcome, the breakfast was very good and overall a lovely small hotel.

Miinukset: An evening meal option would have been nice as town 2 km away.

Plussat:

Miinukset: Trying to find the hotel at night is difficult as the sign is not well lit.

Plussat: Extremely enjoyable, terrific views all around, very friendly staff, relaxing and comfortable rooms. Strongly recommended!

Miinukset:

Plussat: Ideally located just outside Urbino, the hotel offers pleasant rooms and good service. The extensive breakfast on the terrace, with a view on the 'green hills', is a perfect way to start a day.

Miinukset:

Plussat: The owner Mr Roberto was an amazing host, I think I learn more history and art in an hour with him than in books or internet :) and he gave me a coupon for free breakfast in a bar in the city, that I really appreciated.

Plussat: We were given tokens for an Italian breakfast that could be used in various bars neat the B&B and in the centre. The proprietor was very helpful; he explained about about the town and gave us tips for visiting.

Miinukset: No breakfast in the hotel

Plussat: Close to city centre. We could enjoy the city and then go back to relax easily.

Plussat: The room and the bathroom were very clean and tidy, Roberto was so friendly and a good host. The price of our stay was budget, considering the top quality of the room and the excellent location.

Plussat: The host is very kind, & he surprised us with a basket of fruit & often offered to help us take our luggage.

Plussat: Two minute walk from bus station and gate into old city. Owner was very welcoming, friendly and informative, a true gentleman. He gave us excellent advice on things to see and do, which matched our interests.

Plussat: The location, the room, the amenities, actually everything

Miinukset: The place is amazing, once a monastery and today an impressive hotel, with all the required services and more...!

Plussat: Massive comfortable beds, huge property full of interesting corners, great sun area. Staff pleasant and helpful. Surrounding area is stunning. An excellent base to see Umbria.

Miinukset: Lighting was a bit dim and we did have great difficulty in obtaining a device to charge our phones. The staff did everything possible, but even then it was quite limited.

Plussat: We love how peaceful and quiet the hotel is. The rooms are cool although a little dark. We love the food there which is very high quality.

Miinukset: When we booked for dinner we weren't asked if we wanted to eat outside and so when we went to dinner and wanted to eat outside it seemed to be a bit of an issue for them. We did eventually get an outside table but we felt a bit annoyed about being kept waiting while they phoned reception to discuss it.

Plussat: It was just the most glorious hotel. I wish I could have stayed longer

Miinukset: N/A!

Plussat: The hotel venue is amazing, rooms are big and very well equipped, a classy 4 stars hotel with facilities of a 5 stars

Miinukset: Furniture a bit outdated and despite the huge buffet breakfast was a bit disappointing

Plussat: Fantastic Property, great staff

Miinukset: Nothing

Plussat: visited Umbria

Plussat: The setting amongst the trees was good. Breakfasts were excellent and the dining room also very good.

Miinukset: Strong smell in the room - old cigarette smoke or old wood (something like that) that permeated all the furnishings and a very dated decor in the rooms - typcial American/Italian style.

Plussat: It is an amazingly beautiful hotel w/ great amenities.

Miinukset: The extras

Plussat: Got an incredibly low internet rate which more than halved the cost of staying. It is a beautiful hotel with fantastic public rooms and one of the nicest restaurants I have ever been in

Miinukset: Just one small issue - tried to make a reservation via phone for dinner but was kept waiting for 3 minutes and then somoene at the other end finally put the phone down! But generally it was incredible for the money we paid.

Plussat: Location, nice breakfast

Miinukset: There is an internet fee, which is a pain in such an expensive hotel, but I think it is common in Italy, and the hotel also charges for the jacuzzi and sauna, the restaurant is out of style

Plussat: Extremely convenient for the old town. Fabulous breakfast. Good bed. Lovely terrace attached to the room.

Miinukset: The bathroom was a little tired....needs upgrading.

Plussat: Very central, stuff nice. Very good breakfast and very flexible with the time for check in and for breakfast. Really, would recommend.

Miinukset: All good

Plussat: Excellent location and attentive staff

Miinukset: Limited air con and WiFi coverage

Plussat: Perfect location across the street from the city wall and all of the old town sites. You are able to drive right up to the front door to drop off your bags and then the staff showed us where we could park for free in the next block down.

Miinukset: We were disappointed by the pizzeria that was recommended by the staff (and which the hotel guests get a 10% discount). It was nothing special. We found an outstanding restaurant the night before using TripAdvisor that was not expensive and outstanding in all aspects--Orto. It was vegetarian (and we are not) but delicious. Wish we had used TripAdvisor again to find a good place for our last meal in Gubbio.

Plussat: Hotel San Marco is not a 5-star hotel. It is, however, very clean, comfortable, friendly, well located, perfect for our needs, and a bargain (price compared to all the pluses). There was no in-room mini bar or coffee/Nespresso maker in the room, but the breakfast (cold-cuts, fruit, yogurt, granola, breads, croissants, coffee & cappuccino) was quite nice and in a beautiful breakfast room (see the pictures on the hotel Web site). Do with a little less in the room (how much time do you spend in your hotel room (other than sleeping & showering, etc.) in Italy? Hotel San Marco is located right across the street from (actually, the hotel is part of) the most beautiful medieval town in Italy. We recommend it highly.

Miinukset: Parking was a bit iffy. We were fortunate that we always found a free spot at the very nearby gas station around the corner (tho' we once had to drive around the block because there were no spots, but when we drove by again, one had opened up), but I'm not sure where we would have parked had we not.

Plussat: The breakfast was very good. I had a lot of variety and fresh baked goods, not the prepackaged ones.

Miinukset: The floor was not very clean. Had a lot of dirt on my socks after walking around. The rest was very clean though. I had to pay extra 5€ for parking my bicycle in the garage. Besides my bike, the garage was compeletely empty and I would expect this to be free of charge for bicycles anyways

Plussat: From the outside, the hotel makes a somewhat mediocre impression. However, the interior of the hotel is very nice.

Miinukset: The deskstaf barely spoke english.

Plussat: The location is great, 15 minutes from Gubbio and surrounded by nature. The breakfast was ok, a buffet with croissant, pies, cakes, orange juice, coffee but no fruit.

Miinukset: The taps in the room weren't working properly. The staff never changed the bedsheets or made the bed. Although the hotel has a restaurant for lunch and dinner, it was closed. The structure is great, unfortunately it needs more maintenance.

Plussat: Beautiful location, a lot of space to enjoy the nature. I could stay with my two dogs.

Plussat: Service is the best one ever. One word for the staff is perfect!!! Whatever you need they will try their best to get it for you.

Miinukset: Although the place is really good, the bathroom are a bit small. But again maybe it our mistake of the booking

Plussat: The place is in the middle of a forest and very spacious, Luigga the owner of the castle and all the staff are extremely friendly and helpful. The breakfast was very tasty and the coffee machine produces excellent coffee, chocolate milk etc

Miinukset: Tennis court needs some fixing up. If you want to play tennis, you have to bring your own tennis rackets.

Plussat: The structure is charming, but unfortunately it is not well-kept.

Miinukset: Rooms were incredibly dirty with dead insects as well as live baby geckos that came out of the shower drain. Bathrooms were grotesque. Mattress was very thin and uncomfortable and the air conditioning was broken (without any offered resolution or restitution) making it difficult to sleep. Breakfast was very meager and unsatisfying.

Plussat: Staff very friendly and b-fast was great It is a good place with big areas and a lot of potential but needs a lot of improvement.

Miinukset: Services and facilities were not open. Pool was closed and other facilities were not in good condition. Needs improvent

Plussat: It is a real castle. I'ts like you return in time. Very good feeling....Ghosts :). Scooby do feeling.

Miinukset: Breakfast...maybe it's italian...

Plussat: The location was excellent but remote. Essential to have a car. Food was outstanding.

Miinukset: The staff were not very experienced. For instance breakfast cerial was provided, but provision of bowls and even milk was forgotten every day. The bar was well stocked, but staff were scarce and had to be hunted out to get a drink. Most spoke very little English and so communication was a challenge. Especially when ordering a meal, even though English language menus were available. I think some adjustment in these matters would make it an outstanding hotel.

Plussat: The breakfast was at 7.30.

Miinukset: Restaurant was not available 2 out of 3 nights in preparation for a wedding event on the 3rd night. Also the event which started at around 6pm continued with full blast till 1am, could not sleep! Also could not make use of pool as event was there.

Plussat: The breakfast was good and abundant.

Miinukset: We were placed on a room just above a very noisy party which lasted until over midnight. We were tired and could not sleep. When we complained rather than getting apologies we were told we should haven't go to bed that early. Seriously?!

Plussat: The room was very comfortable. Extra bedding was supplied immediately when asked for. The breakfast was remarkably good value and of high quality.

Miinukset: Nothing

Plussat: The food simply amazing! The staff great, the pool perfect, I loved it and I will come back!

Plussat: Pool, staff, breakfast

Miinukset: WiFi