Staff were friendly and helpful.
Sheets had hair in an on them when I arrived. As if bed was made but sheets weren’t washed and replaced after previous guest. Room doors are not properly aligned so there’s huge gap where every word in the hall way is heard.
Trapped in the curve
Property is in good condition and being taken care of very well.
1. One way in and out so you have great difficulty getting TO and AWAY from the property. Construction only compounds this as you cannot get back onto 610 or 10 without going on a wild goose chase. 2. Housekeeping didn't show up at all on the first day, had to get fresh towels that evening after our return to the property. So then the second day I guess they wanted to 'show us' so they came at 8:31am!
Good Value, Very Tidy
Very neat and clean.
Room is a little small, but it wasn't an issue really.
Reall good walls are just thin
It was clean, comfortable and quiet.
Great room, good quality for money, clean, quiet,
Upon checking in we were asked for a credit card for incidentals, which is normal. However, we were never offered the amount that would be put on hold. We had to ask how much would be put on hold. We were told 50.00. Because it struck us as weird that the amount was not offered upon arriving in the room we checked the amount requested. 150.00 we're put on hold. We called the front desk and we're told that it should not have been 150.00 (after we pointed out that the room was prepaid and it is not usual to charge the whole night's fee on a prepaid room) and that it would be returned. It was not. It still appeared on our statement. Not cool.
I liked the price!
The clientele made me feel uncomfortable.
There was a free shuttle bus that took me and my friend to the Galleria. The breakfast buffet was nice. The room was clean, but noisy.
The staff were surly and slovenly and unresponsive. The rooms were noisy as next to the freeway (should have more sound proof windows then). City taxis refused to go to this hotel or didn't know where it was. Cleaning staff ignored 'do not disturb' signs and were very noisy. Biggest problem was that it was in the middle of nowhere and I had to take the free shuttle bus (runs three times a day) to get to the Galleria and then take a taxi to anywhere else. The shuttle bus only travels in a 5mile radius.
Room good bed good and breakfast good
When check out there appear some stange bill such as the phone bill and breakfast bill(my breakfast should be include)
Comfortable room, gym, pool, great breakfast.
They did not have my booking.com reservation. Then they accomodated me but did not note that breakfast is included so I had to sign for my breakfast bill and then re-claim it at check out. Pool opening times are not on hotel book in the room. Also pool does not have changing facility and this was not advised to me by the reception staff or the hotel book so I went down and had to go back up to the room to change, back down again and then go back up all wet ! One of the main reasons for me was the shuttle to Galeria but last shuttle is at 4.30 pm. Again, this was not stated on hotel info on booking.com
They allowed us to bring our two dogs in without an additional pet fee, they had toiletries made by Bliss, Starbucks coffee, and Tazo tea in the hotel room, and the internet was free.
The wireless internet signal was very weak on the 8th floor.
Yes they did not have wireless internet and cable interned did not work. How can conduct business without internet now a days.
its location to the convention
the rooms were old. no microwave or ice box in room.
Clean, quiet, convenient location near restaurants between downtown and IAH airport.
Memorial Park (puisto) ja Greenway Plaza sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1437 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 118 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.