Choeng Thale hotellia

Plussat: Sea,view, amenities in the room. You dont have to carry your hat flipflops, cream,beauty products or anything. Breakfast was good, staff was very helpful. You can drink water as much as you can.

Miinukset: If you dont wanna eat at the hotel it is far away from everywhere

Plussat: The beach suite was amazing with outstanding view

Plussat: We had a hillside cottage and a Beach Suite (which was upgraded to Deluxe Beach Suite). Being wet season the resort was able to facilitate slightly early check-in and, gratefully, a checkout extension for us to store bags and shower after our elephant afternoon session. The benefits of the Beach Suite are great, we really enjoyed our included Thai Massages (thank you Sonya!) The beachy style is lovely and the bathrooms huge (probably a bit over proportional). The pool bar was very accessible. The Reception staff were very responsive. An added bonus was the Sunday afternoon tea which we really enjoyed. The local restaurants we visited were wonderful. We loved being right on this beautiful beach, with the bonus of the local entrepreneurs offering massages and drinks - it feels good to support the local community.

Miinukset: Unfortunately it didn't seem possible to book a cottage with twin beds so as 2A, D14, S12 we had to split girls/boys rather than kids/adults and my husband was a bit miffed he wasn't staying in the Beach Suite (although he got all the benefits of the included massages, cocktails, bad weather sparkling wine, mini-bar etc). Family accommodation on the beach would have been perfect for us and if this was in place it would persuade us to stay at the resort again. (Some of the bathroom space could be converted to a bunk room). Although the cottages are lovely, the rest of the resort buildings feel a bit old. As the beach was (appropriately) closed we needed to use the pool. There are enough chips in the black tiles to give the pool a very run down feeling. Together with the shape the whole area feels very aged and in need of a phenomenal update to the 21st century. Certainly for the overall cost of staying at the resort this area is distinctly lacking pizzazz.

Plussat: The rooms, the staff, the views, all fantastic. All of the staff go over and above to ensure your stay is as enjoyable as possible.

Miinukset: Prices for the resort spa are crazy. You can walk 5 minutes up the road to Relaxy for a great massage for about 500 Bhat.

Plussat: Absolutely beautiful hotel. The staff were superb. Pool, pool bar and beach together were absolutely phenomenal. Could not recommend this place highly enough if you want a relaxing weekend. Breakfast was the icing on the cake.

Miinukset: Spa is very expensive.

Plussat: Incredible stay. Beautiful resort. Wonderful staff. Great attention to details. Nice, thoughtful extras every night like local fruits, cookies, and surprise birthday cake. One of the best hotels we have stayed at.

Plussat: The privacy and the accessibility to a private beach

Plussat: The breakfast was phenomenal, the staff were all excellent and extremely helpful at all times. Everything was incredibly clean, well maintained and of the highest standard.

Plussat: The staff was so kind, friendly and helpful. The property was beautifully situated on a hill with individual bungalows. you could walk down to a very private and secluded beach.

Miinukset: There were many stray cats on the property and I was bitten on the leg by one during dinner and the next day I had to go to the hospital to get a rabies vaccine.

Plussat: Nice beach, helpful staff

Miinukset: A lot of steps

Plussat: I really absolutely love this hotel and enjoyed my stay so much! Receptionist are super nice and greet with drinks and fruit during our check-in. The check in process was super easy and relaxing I just need to sit and wait for a couple minutes. Staff assist to take our luggage and escort us to our room, introduce us the guestroom and the facility for us. As we entered our guestroom we are surprised and found it so peaceful, everything is perfect, the details of our room, the vibe and environment are really beyond our expectation. There's welcome card for us. The bed is so soft and comfy and the pillow are so fine. There are also the anti-mosquito lamp in the guestroom which is so sweet and considering. Twinspalm does a great job on service and details of the guestroom. Outside of the guestroom we are very close to the pool, just a few walks of garden, the view outside of our guestroom are just stunning. I haven't tried the restaurant I only stay for one day, I will definitely come back and stay longer!!

Miinukset: The flush power of toilet is so weak and the supply of hot water aren't strong enough, hot water can't last longer than 10 mins, after that its all cold water.

Plussat: Love the facilities and the dining options like Catch and Palm Seaside. Also, very close proximity to Cafe del Mar and Pathong.

Plussat: This place was incredible. Top notch service and just stunning.

Miinukset: The food was very low quality to a 5 stars resort in addition we had a severe food poisoning due to the quality of the food served at the resort ( My wife consumed bad quality salmon during breakfast and that was the first day we been their after we didn't go to breakfast any more and me I had this poisoning in the last night when I ordered some food in from one of the resort kitchen)

Plussat: Understaed luxury. The new beach club and dining options.

Miinukset: There are some aspects of the resort that are looking a bit tired, ie decking around the pool, worn chairs in the private dining area.

Plussat: Absolutely amazing hotel! The room was huge and we loved the patio. The library has Mac computers with great internet speed. The spa was amazing and defiantly recommend getting a massage before you leave! The food and drinks by the pool was great and always so fast! We loved it here!

Miinukset: The location is close to Surin beach but a ways of a drive into Patong, or some of the southern cities.

Plussat: I regret not staying for more than 1 night! Simply beautiful, peaceful place.

Plussat: Amazing hotel with very helpful staff

Miinukset: abit far from places but having a bike was very useful

Plussat: What they provide is exceptional. . Nice swimming pool with good vibes. Serving fresh fruite as a refreshment between 15:00/16:00. Super clean . Convenient transportation between catch club &co

Miinukset: Its not a complaint or i didnt dislike or anything else Establishing better communication would help more to understand each other tho No matter where your customer from What nationality is. . The name from passport may not be matched with a confirmation letter from an agency Obviously there was a confirmation email in my hands. They were struggled with finding reservation information . I believe they could have asked me if i have a different name ( such as english name apart from passport information ) At the beginning they made me feel nervous indeed with a booking statement To be honest. I m a frequent traveller ,This is the first time i faced on difficulty to do check in after booking an accommodation via booking.com If your passport name. And a name u registered on booking.com Is different. U’d better to tell them in advance when u do check in to avoid any awkward situation .

Plussat: Peaceful and tranquil environment. Classy architecture and layout. All rooms have nice view of the poolside. Free shuttle bus to the more happening beach clubs at Kamala and Bang Tao by the same branding, hence there is a variety of activities depending on your mood.

Miinukset: Airport transfer not included

Plussat: From the style to the staff, amazing throughout!

Miinukset: Unfortunately not on the beach but having the beach clubs with a free shuttle bus made up for it

Plussat: Looks great, nice pool, nice sister hotels and shuttle service!

Miinukset: Mosquitos, use of small plastic water bottles even though they had a large water vat in the bar that they could use to refill glass bottles in the rooms. Found plastic in my food twice also. Bath taps came off....! Apart from that lovely place but won’t go back as the standards didn’t match my expectations.

Plussat: Very good small hotel for visiting family with children. Deep and large swimming pool. Big choice free equipment for beach relax. Unbelievable kindly personal and owner. Very tasty breakfast and dinner. Strictly recommended if you planning visit Phuket.

Plussat: We enjoyed our stay at Pen Villa. The rooms were big, clean, aircon worked well. I liked that the complimentary water provided everyday came in glass not plastic. The pool was great and the garden area around it was beautiful. Breakfast is not included in the room rate, but can be purchased on site and was good. We had dinner twice in the hotel and the food was delicious. Location is good, the hotel itself is in a very quiet area. It is not far from the beach, 7-10 minutes walking distance. I did not like the busy street to the beach, it was hard to cross it because there was constant traffic. 7 eleven and Tesco Lotus shops are nearby, also several pharmacies and a few eateries. Overall, it was a very relaxing stay and we were satisfied. Peter and Winnie were great hosts.

Miinukset: Maybe one thing to improve- the water from the shower was either cold or too hot.

Plussat: Felt like home. Winnie and Peter are outstanding hosts. Was great to have several conversations with them. Winnie cooked us a wonderful Thai dinner. Would highly recommend this place

Plussat: PEN Villa is a perfect place to relax. Beautiful Villa style, beautiful garden and large pool, absolutely kept clean. The owner family is very helpful and supportive, great hosts like friends. Good cooking, superb support for arranging day trips etc.

Miinukset: Nothing to claim

Plussat: Good place to enjoy the vacation. Nice view,amazing food,kind host. Hostess will prepare dinner for you if you order it before 3pm. Every dish is delicious and the price is not expensive!

Plussat: Try Peter's Smoothie made (as Peter says) from fresh fruit and with love - it is must try!!

Plussat: Great place to stay with a nice relaxed atmosphere. Staff were great in meeting our needs as a family with small children.

Plussat: Owners of the property were very responsive to any questions I had prior to our stay, and very welcoming upon arrival. Peter offered advice on getting around Phuket and spared his time to have an enjoyable conversation following check-in. Room was relatively basic but really good value and had everything we needed for a brief (1 night) stay. Location was great as the property is away from the crowds and madness of Patong, but is a short taxi ride away (500 baht fixed rate). Taxi office is at the top of the road (about 100 metres away). We didn’t use the swimming pool or some other facilities as it was such a short stopover but everything appeared clean and tranquil. We would definitely stay here when we return to Phuket. We had a light and tasty breakfast before we left and owners booked a taxi for us to catch an early flight. It was a really pleasant experience overall.

Plussat: Lovely hotel, friendly owner, great location. A really nice place to come back and relax at after the heat of the day!

Miinukset: An electric kettle would have wonderful! We are big tea drinkers.

Plussat: This hotel is absolutely amazing! Despite the fact thait it is almost at the main street (which is very convenient for shopping) it is very quiet and relaxing. Rooms, outdoor areas, everything is clean, very well maintained. Our room and bathroom were large, so suited perfectly for 2 adults with 2 children. The pool has excellent size for swimming, also has shallow part for little kids and enough sunbeds and umbrellas. The owners are very nice and friendly people. You can borrow equipment for the beach like beach towels, umbrellas, mats, toys,etc. This we really appreciated. Surin beach is a beautiful place. They clean it every morning, for us the best time was before noon when there were not many people, the sea color was breathtaking and beach spotless clean! We really loved our stay and would definitely come back!

Miinukset: It always takes time to flush the toilet, which is annoying.

Plussat: Frühstück

Miinukset: We need to go two days earlier with 3 rooms they did not except a refund even the hotel was not full.

Plussat: Nice view and good beach

Miinukset: The food was not that much on the hotel, was going deffrent hotel to ear

Plussat: Maximum extravaganza

Miinukset: Not enough time spent there

Plussat: Hieo resort upeassa puutarhamaisessa ympäristössä. Erittäin ystävällinen henkilökunta. Aamupala tai paremminkin aamuinen ruokailu oli tarjon- naltaan laadukas. Parhaat juustot ja lihaleikkeleet ikinä.

Miinukset: Ranta eli biitsi. Huonosti hoidettu, koska alue ei kuulu hotellin hallintaan. Hienohiekkaisella rantatöyräällä kyllä hyväkuntoiset aurinkopenkit pyyhkeineen, mutta se vesi. Se oli sameaa ja parhaaseen uintiaikaan liian matalalla(vuorovesi).

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Everything

Miinukset: Location

Plussat: It was a very nice stay at Anantara resort, I enjoyed a lot the room was very clean, stuff are very helpful

Plussat: Staff, staff, and staff.. never in my life have experienced such great staff with great attitude whether in reception or housing keeping or concierge.. they were a main reason I enjoyed the stay.. the resort itself is very good with a private beach.. very nice pool too with amazing view. Breakfast is ok as well with variety of food..

Miinukset: Location is very close to airport but a bit far from central Phuket .. the resort is quite at night so if you’re a night person you gotta change your program

Plussat: The first thing what impreased us was the flower bracelet at the check in - so beautiful, we loved the programs that hotel offered - we tried only garland flower making, but it was wonderful experience and we enjoyed so much - unique opportunity to try something new and the ,,teachers" were so so so friendly and nice with us. Most of the programs were for free, which we also appreciated. The highlight was definitely the breakfast, there's nothing better than start the day with a good breakfast - there was soooo much to choose from, little desserts, good coffee, ordering eggs, fresh orange juice... We never experienced such a good breakfast and such a huge choice! We appreciated that they provided friendly service even after our check out. We could stay in a library with air conditioning and free water and coffee, we could use the showers at the spa. We also loved the complimentary tropical fruits at the room and the candies that they brought for us. We loved the passion fruit welcome drink. The staff was very kind, nice and friendly and helpful with everything we needed. They spoke very good English everywhere, we didn't have language barrier. We liked the swing at the beach and the private atmosphere of the hotel in the beautiful remoted nature. We enjoyed the traditional Thai restaurant - drinks were amazing and we asked to make meals not spicy and they really were not spicy at all - not everywhere in Thailand they understand what means not spicy. We loved the starter at the restaurant which we got for free - betel leaves and different side dishes - onion coconut etc... it was so unusual and delicious and wonderful experience.

Miinukset: There could be better swimming pools - not so ideal for swimming - not deep enough, but good for the children. The hotel could offer a little bit better or more swimming pools, maybe also with a bar in the pool and with pool games. The restaurant was a little bit overpriced but also very good. There could be life music at the restaurants - maybe traditional music at the breakfast and a band at the diner.

Plussat: Everything

Miinukset: Nothing

Plussat: I wish there is more varites

Plussat: Everything is magnificently! Beautiful restaurant! One of the best we’ve been! Thank you!

Miinukset: Very expensive spa! It’s to much realy. The prises like as the luxyry spa in Moscow.

Plussat: The big villa, love the restaurant.

Miinukset: Mosquito and bugs, need alot maintenance of the villa

Plussat: I can't speak highly enough of all aspects of this extremely beautiful resort. The friendliest, most helpful staff with an amazing buffet breakfast which had everything you could think of. No mosquito's as the resort is sprayed every morning and as I'm allergic to the bites, this made an incredible stay as I wasn't bitten once. The staff use buggy's to take you around the resort and the 360 degree bar is absolutely out of this world. I CANNOT recommend this resort and their staff highly enough!!

Miinukset: There is nothing not to like - a truly amazing place!

Plussat: Firefly Restarante is a must! The staff and food is fantastic. The lower level staff and lower management are trained well, friendly and always have a smile. engineering banging on the door at 2am and could not communicate in English getting frustrated and shouting at us as he could not communicate -“ we are trying to sleep with our 3 year old please leave quietly, We have accepted the aircon is not working and it’s a sauna...” or when checking out early because of mosquitos in our room the staff were more concerned about the 2 massive bottles of mosquito spray if we have stolen them. No it’s ok, you may keep the spray. Apparently there is an acceptance by the top management there is mosquito issue and they do their best every day to clear them. This issue is not listed on the website, and should be. Other hotels in the area manage this issue way better. This is a health issue.

Miinukset: When checking out early, being refused to wave the mast 3 nights pay and having to pay in full, because the terms and conditions of the website. The hotel forcing us to leave because of our daughter mosquito bites and obviously also charged for food on top. Rather than offsetting against the / nights full accommodation they get and they can resell the room as we have checked out.

Plussat: Excellent resort and friendly staff I recommend for relaxing and enjoyable the private pool with ocean view is the best

Miinukset: The menu need to be developed in breakfast and the another restaurant.

Plussat: Every thing

Miinukset: Nothing

Plussat: rlexation and good for honey moon

Miinukset: nothing

Plussat: What a wonderful stay! I loved everything!! Our villa was beautiful and super clean. The staff were amazing and would go out of their way to meet our needs. I also enjoyed the food at the restaurant. I will definitely be back!! Thank you for a great stay :)

Plussat: The entire property was well maintained and staff was too friendly.. every call was well attended and we had a wonderful stay.

Plussat: Everything was wonderful.

Miinukset: Nothing but you have to protect your self from insects.

Plussat: A wonderful place to stay. I stayed 6 nights there for my honeymoon, and we loved it. Extremely friendly staff and wonderful. Loved the villa i stayed at. Breakfast was amazing, place is quite and calm and very private. I would highly recommend anyone who wants to stay in phuket away from the crowd to stay here. Would definitely come again. Thank You Banyan Tree Phuket.

Plussat: Staff, food, surroundings, the double pool, spa, and the ambiance of the whole . A great place for family and relaxing.

Miinukset: We stayed 5 days but 2 out of the days the breakfast came late more than 2 hours! The English language of the staff should improve, we had to repeat what we say twice or more. The pillow menu should improve since all the available were not comfortable. The pool lights needed maintenance since we came and found them hanging and not working.

Plussat: Place

Miinukset: Service

Plussat: Each of the Banyan Tree staff was very friendly and professional. Their friendly smiles and top ranked service made us feel warm and special during the stay. The private pool was excellent in term of hygiene,and condition. Very nice layout of the villa. Fantastic experience!

Plussat: We like the villa which was spacious enough for a family of 5 people (with extra sofa bed in the study room which they put a very comfy mattress for us) and it had a private pool with hot jacuzzi which was good for night swimming.

Miinukset: The in-villa dining menu was too small and there’s only one restaurant was opened for from 3-6pm. The bicycles were too worn out and there’s only medium or large sized bikes which was a bit too big for my boy even he’s 155cm tall. The hotel pool was also too small.

Plussat: Every thing! Especially the service! In love with these people!

Miinukset: The heater of the jacuzzi was not working The celling was dripping I believe because of the humidity Other than that, everything was amazing

Plussat: We really like the 2 bedroom double pool Villa

Miinukset: Spa

Plussat: Everything

Miinukset: Nothing

Plussat: Beautiful place , Bee, the lady at concierge , thank you so much for the excellent service.

Miinukset: When we arrived at the hotel at noon, we were told to sit down at the lobby and waiting for hours to check in, then someone told us that we can’t check in till 3pm. We would like to be informed earlier so that we could leave our luggage then have lunch instead of just waiting.

Plussat: Across the board everything was exceptional

Miinukset: Nothing

Plussat: The whole experience is amazing. Third time at this hotel and for sure not the last time.

Miinukset: Room, Bath, Swiming pool, Spa, all excellent.

Plussat: Excellent hotel. Took advantage of breakfast, room service, pool, spa. Instead of taking readily available ride to room, walked the steps which gave one nature and a great view along the way. Staff superb.

Miinukset: Could only stay 2 days.

Plussat: The views

Miinukset: It’s empty

Plussat: Room was spacious and the garden area was pretty. Hotel felt very clean. Breakfast complimentary. Offer a Buggy system since rooms are up hill and far away.

Miinukset: Constant noise from road and night club all night and even all day sometimes- not tranquil at all. Our bathtub drain was broken. Fountain to our room did not work well. Did not provide conditioner for hair. Bed and pillows were very firm.... the overnight sleeper train we took in Bangkok to Chiangmai was more comfortable! Standing water means tons of mosquitos. Also a lack of privacy for garden yard. You can’t shower in the garden or use the tub bath in frot naked or else everyone will see you.

Plussat: Quiet, cozy and nice sea view

Plussat: Everything! The staff were so helpful and friendly. Our suite was beautiful and immaculate. The pool was amazing, especially after a hot day exploring Phi Phi. The bugee was the icing on the cake. The breakfast was so yummy with so much choice. We had the best time and will definitely be back

Miinukset: Nothing!

Plussat: The staff were fantastic. The villa was gorgeous and the views were great.

Miinukset: The bed/mattress was so hard! The rest of the villa was stunning but it was like sleeping on wood.

Plussat: Everything! The villas are located on a steep hill which means lots of green around and beautiful scenery! The hotel has a buggy service which brings you up and down from the rooms that we really appreciated since it's so hot. Staff is so warm and welcoming, always ready to be there for you and help in any way. The hotel is sparkling clean throughout, of course the rooms are as well. There's spa, pool and restaurant and we recommend trying all of them - especially the massages, the ladies were awesome! Really liked the breakfast variety as well. Surin beach is just 5 min walk in front of the hotel or you can take their free shuttle to HQ lounge on Kamala beach - both of them are nice, clean and quiet with different options to eat. We stayed only 3 days but really enjoyed our time at Ayara and hope to be back very soon!! Thanks to all staff for making our stay very special!

Miinukset: The aircon was a little noisy so we couldn't keep it on much during the evening/night but not a big issue. The area is quiet and there isn't much to do around (lots of good restaurants/places to eat though) but you can take a very inexpensive taxi and head to Patong or ask the hotel for their organised excursions. For us it wasn't a problem at all because we were looking for a nice quiet place to rest for a few days.

Plussat: Everything was perfect! Room, views, staff , food and drinks!

Miinukset: No comment!

Plussat: + the staff was very friendly, but sometimes they were some communication problems because of language barriers the 2 pools are very nice the room was very clean and the bed huge and very comfy they organized the airporttranfer, which worked out very well, but the prices are very high on Phuket for the transportation system we didn't try the breakfast, so we cannot say anything about that - no mosquitonet and a lot of mosquitoes sometimes very noisy other hotel guests

Plussat: The most beautiful stay in this wonderful hotel. The villas were large and very comfortable and the staff’s kindness was second to none. The breakfast are reasonable and yummy. The pools were clean and lovely to cool down in. We stayed around the larger pool and glad we did for the space and privacy. 3 minute walk to the beach and the end of the beach with great restaurants and bars. Easy to get around local roads. Can’t wait to return!

Miinukset: It was perfect!

Plussat: The owner and everybody who works in the hotel they was very nice

Miinukset: On the pictures was the hotel more big and beautiful then the reality

Plussat: Family run small property with well designed villas and pool in nice garden. Realy value for money here. The staff was very helpfull. Would highly recommend to people who want a serene quiet place, but close to beache and restaurants (4 minutes walk).

Miinukset: Nothing, evertyhing as expected.

Plussat: We arrived late at night and immediately felt welcome. The room was clean and had everything we needed. If it wasn’t there they would get it for us. Breakfast was a selection from a list and was really filling . The staff were extremely polite and friendly.There was always a smile and a greeting The pool and gardens were beautifully maintained and clean. During the time we were there they were planting even more areas. The beach and shops were minutes away and there was a good selection of restaurants nearby. One would come and get you and take you back in a tuk tuk. We really enjoyed our stay there and would return same time again. There were very few people about and at time felt as though we were the only ones around. It should be noted that areas behind the sand were filled with rubbish. This is no reflection on the hotel. They kept it spotlessly clean.

Plussat: the staff are so helpful. design is so leisure for you to stay. you would be better to drive to there. in walking 5mins you can have the restaurant, convenience and massage. if you go patong, it takes around 35 mins to drive to. to airport, as well! bottle water provided everyday.

Miinukset: bug should be deal with. the pool water can be more clean as well.i found the towel in bathroom not that clean. with some buds in it. also, the pool is relatively small with compare to the pics. there are 2 pools, but one of them is quite small and found the water has no circulation at all. you have to consider whether the water is clean or not. anyway but you can enjoy the folded bed and balls in the pool. for sunbath is good!

Plussat: This place is like a lovely little Oasis in the middle of Bang Tao! The villas are spacious and nicely furnished and super clean. The two pool areas are peaceful and relaxing. The staff are super friendly and helpful, especially Manee, who runs the place. She helped me with all my transportation needs and gave me information on whatever I needed. It's located close enough to walk to restaurants and bars, but you don't hear any of it at night, making for a peaceful sleep. The beach is less than a 5 minute walk away and is clean beautiful. I was travelling alone, but felt safe walking to and from the villas, even at night. For breakfast there were the usual options, which were tasty and served quickly. In my opinion this is one of the best value places to stay in the area.

Miinukset: There was nothing I didn't like, except some of the other guests were a little noisey one night, but that's not the fault of the people who run the place. Try to be a considerate guest :)

Plussat: The breakfast was amazing

Plussat: Location excellent if you wish to be in a quieter location. Room met all expectations, very comfortable. Would recommend.

Plussat: Great rooms, friendly staff and good value for money

Miinukset: Breakfast and restaurant menu is basic.

Plussat: What I liked the most is a small hotel where you get the feeling that all the stuff know you and treat you exclusively.

Miinukset: Nothing really

Plussat: Friendly helpful staff, nice beach, lake views nice

Plussat: The resort was calm and quite and with very good service and friendly staff

Plussat: The apartment was lovely and had almost everything we needed. The staff were lovely and helpful. The breakfast buffet was great and the chef and staff friendly.

Miinukset: The pool environment was boring and was missing the fun element. In other Phuket resorts we've stayed in, there was more action and fun for the children, while at Movenpick the pool was very quiet and kind of clinical. Some music and better pool toys would have added to the experience and encouraged children from different families to get to know each other. Also although the marketing material said there were movies available, 2 of the 3 DVD players in our apartment didn't work/were not connected and the movies available from the shop downstairs didn't work. There was only one restaurant and it was seriously over priced for families, which explains how quiet it was. Reducing the prices would have led to more diners and a better/busier resort atmosphere. I wouldn't recommend this hotel if you're hoping to meet other NZ and AU families.

Plussat: Everything was nice about it good location good service

Plussat: Kaunis paikka rannalla, huoneisto uima-altaalla oli hyvä. Huoneet siivottiin hyvin. Tyttärellemme järjestettiin syntymäpäiväyllätykseksi upeasti koristeltu sänky ja kakku.

Miinukset: Valtaosalla henkilökuntaa heikko englannin kielitaito. Asiat eivät menneet yhdellä sanomisella perille. Uloskirjautumisessa viivettä ja maksusählinkiä.

Plussat: Private pool 2 bed room rooms where just fantastic from the decor to the sound system and the grand wash rooms. Staff was great polite and always willing to help and accommodate in any manner.

Miinukset: Only one restaurant to choose

Plussat: Clean rooms, lovely pool, excellent and happy staff. We stayed in a 2 bedroom pool villa. The pool was good sized for the family and the view of the sea from the room was spectacular.

Miinukset: Maybe a few more dining options in the hotel.

Plussat: Cozy resort, nice and spacious accomodations. Good pool area. Had our own pool, highly recommended. Very nice and helpful staff, especially at the restaurant (very good food!).

Miinukset: Beach is ok, but more facilities needed there. Hotel next door has a superb restaurant right at the beach, Moevenpick should have some beach service too. We loved the stay but in order for this hotel to be 5 star, more attention to detail is needed. Both to the facility where there a spots outside and inside that need cleaning/repair and in the service where housekeeping needs slightly more diligence. But these are details (that differentiate a 5 star from 4 star hotel and I am writing this from the Ritz in Singapore) and should not take away from the fact that the Moevenpick is a great place that is very much recommended.

Plussat: Villa is big and value for money definitely. The beach is just beside the resort and quiet. More of a relaxing and quiet place.

Miinukset: The location is a little far off from any food or shopping. Would have to grab to the nearest town which is 10 mins away where you can find some food.

Plussat: I was upgraded to a residential 3-BR suite which was fantastic

Miinukset: I wish there were more restaurants both in and around the hotel.

Plussat: We stayed in residence apartment, which was really luxury level. Staff was really friendly and helpful. Massage was worth for money in Blossom Spa.

Miinukset: Laguna Phuket resort shuttle bus service does not serve Mövenpick resort.

Plussat: We loved how neat and clean the hotel was and how much there was to do for kids in all types of weather. Food was excellent and staff exceptional. Pool was lovely. Slide made it really fun for kids!

Miinukset: Food and wine was quite expensive

Plussat: Good experience a nee lovely place .

Miinukset: Ac not cooling all .we complained many time they changed the room but cooling issue is there. ,

Plussat: Staff, breakfast, location, transport links were all excellent.

Miinukset: The Club facility had lots of children present. It would be good to separate them, so that an adult cocktail-hour experience would be more enjoyable. The air conditioning in the room was adequate (just) but in the restaurants and Club was rather limited.

Plussat: THE BEAKFAST NOT GOOD FOR ARABIC PEOPLE, NOTHING CLOSE TO HOTEL NEED CAR OR TAXI 200bht TO GO OUTSIDE THE HOTEL

Miinukset: THEY CHARGE US 900 BHT PER DAY BEACUSE THEIR RULE ANY CHILD ABOVE 4 YEARS SHOULD CHARGE 900 BHT PER DAY

Plussat: Large villa near beach

Miinukset: Pool could have been bigger

Plussat: Quiet environment; good setting; tasty breakfast with lots of choices; comfy sofa bed by the windows, very friendly staff especially Fon and Weaw at the Messo restaurant and Guide at the reception

Miinukset: Small balcony, Bang Tao beach no so beautiful

Plussat: Nice environment and setting.

Miinukset: Not enough of kids facility

Plussat: Wonderful staff. Rooms spotless and modern. Slide at the pool amazing for kids. Breakfast outstanding. Club lounge amazing. Can’t fault any of it.

Miinukset: Would have been nice to get free alcoholic drinks in club lounge a bit longer than 6-7

Plussat: I liked the the sea view and the swimming pool

Miinukset: I didnt like the place of my room

Plussat: Great view from our room's window. Our bed feels comfort, especially the pillows, latex I suppose? The best part is the beach: clean, soft, quiet. Amazing experience!

Plussat: The pool was good and clean.

Miinukset: Though it was a duplex room, the bed rooms were very small and congested. The so called river by the side of the resort was not clean. Though the shuttle service inside the resort is free, the behaviour of operating staff of the shuttle service is rude, especially one who was at the Canal village desk.

Plussat: Beautiful views around the hotel and very good foods with big variety specially in breakfast

Plussat: Great location. Relaxing atmosphere. Comfortable bed.

Miinukset: Breakfast quality worsen. Toilet seat cover is old and dirty. Long wait for check-in, no welcome drink was served even when we had to wait over 20 minutes after the check-in time. Staffs did not recognize us as repeating guests.

Plussat: Breakfast excellent and plentiful. Loved the crazy river. Activities daily if you wanted them. Free shuttle bus a bonus as location wise quite far. No bus system so had to take taxis everywhere.

Miinukset: Overpriced food at the resorts. More help in organising achoo trips not just the organised ones the hotel offered

Plussat: The breakfast was excellent, and Mol the lady who looked after us was superb. Very friendly and after the first day always knew what our requirements were

Miinukset: We got a poolside room with verandah onto the pool, but the water polo nets were right outside our room so it was very noisy most of the day.

Plussat: Excellent for kids and also coupy

Miinukset: Nothing

Plussat: Nice rooms. We had the two bed duplex overlooking the lagoon. Was very spacious and comfortable and peaceful. Facilities are excellent lots of activities for kids. We didn’t want to leave!

Miinukset: Food was a bit pricey. Very spread out lots of walking. Beach service could have been better

Plussat: We’ve booked two rooms (a normal room and a premier room) as we were travelling with a family of 5 (2 kids) and needed an extra bed. Sadly when we got to the hotel, we found out the normal rooms beds were bigger than the premier room even we paid more money for the premier room. But we were happy with the hotels staff’s arrangements and service as when we called to ask if we could change back to a normal room instead of premier, then they offered to upgrade us to a one bedroom loft suite as they felt sorry if they had to downgrade us to a cheaper room. Also, the pool was big and nice with a lot of daily water activities. There’s also other activities such as yoga, kayaking and biking. The bikes were new and nice.

Miinukset: Restaurant options were limited and only one poolside restaurant was opened for lunch. Hallways were way too long which we had to walk like 3m (a few mins) to our rooms. Rooms were a bit old.

Plussat: Beautiful facilities ... nice double bedroom suite with living room. Pool is wonderful. Breakfast is good. The property is very family friendly. Staff are lovely.

Miinukset: Better handling of information through messages and emails to keep customer informed of extra charges for extra bed even when emailed and clarified before. However they offered a partial discount to make up for their error.

Plussat: Clean, not noisy, pool, staff, every thing was excellent

Miinukset: No enough shuttle from the hotel to the Laguna gate

Plussat: Todella hyvä aamiainen! Valtava uima-allas

Plussat: Meillä oli oma villa. Parasta siinä oli oma suuri uima-allas. Villaa siivottiin erittäin hyvin. Huonepalvelu oli nopeaa.

Plussat: Location is great...

Miinukset: Especially travel & Transportation desk is not familiar for the guests..

Miinukset: Not applicable

Plussat: The staff made us very welcome from arriving to departing. The breakfast was excellent with a choice from English to Indian to Thai to Chinese. Something for eveyone

Miinukset: The noise from the chairs scraping across the tiled floors was very annoying, in both the bedrooms and the breakfast restaurant A simple solution like attaching some felt or rubber to the bottom of the chairs would solve the problem

Plussat: Everything was good ..room was spacious and breakfast was awesome. Location was quiet and relaxing.Good and nice swimming pool Staff was very friendly.

Miinukset: There were ants in my room, which i was expecting to be noticed by room cleaners but they ignored it everyday.. ants were all over my bed side tables and were clearly visible and i am amazed that a cleaners of Resort of such high standards ignored this as i stayed there for whole week.

Plussat: Good location, nice beach, staff ok

Miinukset: Never stayed in such an overpriced property, everything above 100 USD is a rip-off for this hotel. Old and dark rooms, aircon very cold and can't change, breakfast is poor vs 4/5* properties, bed is terrible. Would not recommend.

Plussat: Bed, Pillows very comfortable !

Miinukset: The beach was very poorly maintained !

Plussat: Lovely place for family

Miinukset: Nothing

Plussat: Great location

Miinukset: A lot of noisy children

Plussat: Godd location, next to the beach. Local restaurants and massage. Great staff.

Miinukset: Beds are a little bit hard.

Plussat: The location was very good that activities in the hotel

Miinukset: I have a kids with me I asked for baby seat it was not clean at all and the food doesn’t Reach toto 5 star

Plussat: Family friendly , the staff and the beach

Miinukset: Quality of cleaning

Plussat: Everything was good. Hiring a motor scooter was super. We travelled to a great beach called layan...end of BangTao beech. Visited two different night markets and visited two supermarkets. Having a fan on request made sleeping much better as we do not like air-con.

Miinukset: Mosquitoes....hot nights...its Thailand you get used to it

Plussat: A very beautiful place! I've seen many in Thailand, this place is outstanding. Cleaned daily, super comfortable bed, a huge tv with countless channels if that's for you, Wi-Fi incredibly well working, outdoor shower a dream, a very clean, cosy, warm and stylish feel. The beach is approx a 5 mins walk, and so are the touristy rip off food places etc. I love Thai food, and I know its price, therefore you have to walk some 15 mins to get to the local area where thai food costs what thai food is supposed to cost, without twice the price being charged in the beach area. Same goes for groceries and drinks there. If you're willing to walk or use the free of charge available bikes, this place is outstanding. 5 meters away is the owner's wife's cafe if you please, open from 8 to 8... Mr Yass is also extremely helpful with assistance of Tours and transportation of all kinds such as ferry, speedboats etc. I would come again

Plussat: outdoor shower was a nice touch

Miinukset: not much going on in area, scooter needed to explore. We asked a staff member if we could use the push bikes but they were broken

Plussat: Exceptionally clean and nice. Very quite, no noise from the road. The host - Mr. Yass - is very attentive, helpful, speaks very good English and, most importantly, is constantly online via whatsapp in case you have any questions. If personal attention is of value to you - i would definitely recommend this host. Beach towels are provided. You may not bring your own. Kitchen has everything you need: microwave, toaster, dishes, silverware. Perfect, private, comfortable. A cafe on the site serves very good coffee, pastries, sandwiches and breakfasts. All nice and fresh.

Miinukset: Just the pillows. Very thick and hard, but we managed.

Plussat: One of the coziest and best hotels at bangtao beach. I can recommend that for everybody. The service is absolutely great and the owner, Mr. Yass, is a very friendly, kind and helpful guy. The outdoor shower is a wonderful experience, especially while it rains

Plussat: Very clean and comfortable. Super nice host, booked our ferry to phi phin and brought us to the pier. Nice shower outside.

Miinukset: Nothing.

Plussat: We liked the studio very much- the equipment, the decoration, the bed was good, the sheets smelled so good! It was clean and the open air shower is wonderful! The terrace is very inviting to spend time with a drink in the evening or a coffee in the morning.. It’s a quite location and ca. 7 minutes walking to the beach. We used bicycles to get to the supermarket. The owners are very nice and helpful. We really appreciate the comfort and assistance they provided!

Miinukset: If you’re sensitive to noise- you can hear the air condition working. But we slept well anyway.

Plussat: The property and the host are super awesome! The yard outside is very nice and cozy. Taking a shower "outside" was also a great experience. They also have a small cafe on the site with good coffee, which is not a common thing in the area.

Plussat: The owner, Mr. Yass, was very helpful and nice. The place has all the comfort and peace needed for a relaxing location outside the city hustle and bustle. Best coffee in Phuket.

Plussat: Much above the expectations. Extrordinary service, a five stars standart of the room, beautiful garden. The owner can pick you up from the airport for exactly the same price as the taxi service

Miinukset: The distance to the beach might seam far but you're allowed to use the bikes so it takes a minute

Plussat: A great resort with fantastic facilities. Well located half way between Patong and the airport.

Miinukset: Cassia is a western styled resort, while this may suite many people it offers little in the way of an authentic Thai experience - although the food options were pretty good. Having to catch the boat to the beach rather than being able to walk beside the lake was a bit of a drag as well.

Plussat: We were in room 464 which had kitchen. There was a separate bedroom with a very comfortable bed. There was a TV in this and the lounge room. Kitchen had micro wave plus hot plate and good sized fridge. Good lounge furniture. There were 2 aircons that were very quite and gave off little light. Plenty of plugs to charge phones and tablets. Plenty of free water. The room looked out over the lagoon to the ocean. Family Market nearby. When we went to move up to airport area staff used the Grab taxi app to order taxi. Excellent service. The front staff were great for a laugh.

Miinukset: Nothing but wish to make following comments. Firstly no staff came to the room with us on checkin. The hot plate was touch control but no instructions as with microwave. The first morning we had to get a staff member to show us. There was no in room instructions on TV channels or the fact that the small ferry that takes you across the lagoon was free. Small things but can improve the stay.The rooms are serviced every second day no problem but had to ask. Sheets changed every 4 days. We booked 4 nights but stayed 6 so had to ask for sheet change. On the door were the rubbish bin is there is a note that it will be picked up every day. This can be done without entering the room but had to ask to have it emptied. There is another area for bottles to be emptied when asked to have emptied told to leave in room

Plussat: Hotelli ja uima-alas oli todella siisti ja moderni ja pavelu hyvää. Onneksi lähi kylä tarjontoineen oli aika lähellä.

Miinukset: Hienohko resort alue ei tuntunut kotoisalta. Aika suppea ja yksipuolinen tarjonta ja aamupala oli heikohko. Resortin hinnoittelu enemmänkin venäläisille joita siellä paljon olikin. Bookingkomin kautta otettu 4-hengen huone ei soveltunut neljälle - eli ei pidä luottaa tietoon. Onneksi ystävällinen henkilökunta sai huoneiston vaihdettua isompaan yhden yön jälkeen joka olikin sitten oikein hyvä. Esimerkkinä hotellilla öljyhieronta 1300bth kun kylällä 400bth. Olimme reissulla neljän aikuisen porukalla neljällä eri alueella Thaimaassa. Täällä neljän hengen samat juomat ja ruoat noin kolme, lähes neljä, kertaa kalliimmat kuin halvimmassa paikassa.

Plussat: The boat across the Laguna was brilliant; really well designed rooms with free water, comfortable beds with high quality bed linen, efficient air conditioning, nice bathrooms - Loft 2 bed lagoon view on the ground floor with outdoor private terrace was super. Been in a lot of holiday destinations, inc, elsewhere in Thailand, and this has laid back unfussy elegance. Outside beach restaurants for lunch serve excellent food and restaurants in the town are also excellent (Flame, Simmys, Siam Supper Club (real 5 star food but price of wine is mout of kilter). Totti bar for a game of pool. Even in rainy season, great place to holiday .

Miinukset: Although very comfortable and relaxing feature, the cushions in the pool present a danger to kids who get caught under them or, under the narrow dark bridge - need to re-think this as it’s not something that a parent will realise is a danger when first arriving.

Plussat: Stayed in the loft, amazing room for the price. Great breakfast and facilities. Staff very friendly and attentive. Visually it is really spectacular when looking onto the lagoon and seeing the beach in the background. Loved my stay

Miinukset: Only issue is it was under construction, which was not mentioned when booking. Not a big deal as it didn't start until 10am, but got in late on the first night so this was frustrating to not be able to sleep in.

Plussat: great loction,breakfast ok

Miinukset: no someone clean up my room for 4D3N

Plussat: This place has great vibe, relaxing and fun, colorful and big rooms and clean

Miinukset: I felt the place dosent have much staff, so when i wanted to order food or water while in the Resturant couldn’t find help very easy

Plussat: Great design and huge room.

Miinukset: Need car to access the hotel. Far from city.

Plussat: Value for money

Miinukset: Aircond room need servicing.very warm during midday.however it's okay at night.

Plussat: Great spacious rooms

Miinukset: Could have Netflix

Plussat: Grat pool, friendly staff

Miinukset: /

Plussat: Lovely resort, comfortable, spacious room and nice balcony overlooking pool/beach. Breakfast was terrific with lots of variety and all food looked very fresh. We had a delicious Thai dinner one night in the Beach Restaurant. Happy Hour OK but we were usually the only customers. Plenty of sun loungers each time we went to the pool even though loads of guests 'Reserve' many of them first thing every morning. Also liked there being 2 x pools. Staff courteous and helpful, always smiling. Shuttle service to Phuket Town, our driver took us to Central Festival shopping mall, absolutely loved this outing. Liked the restaurants and shops around the Resort.

Miinukset: Not sure if it was due to the time of year that we stayed at Best Western but there were many Russian and German guests on Package Deals who did not mix or interact with anyone, obviously due to various language barriers - but this was something new to us. The bar areas lacked atmosphere.

Plussat: Meri, ravintolat, hemmottelupalvelut hotellin yhteydessä sekä lähettyvillä.

Plussat: The location and the staff. Plenty to do convenient to shops and spa facilities. The manager was so helpful as was the in hotel tour lady beautiful people in a beautiful place.

Plussat: Breakfast was superb location perfect

Miinukset: I found bed too hard for me.

Plussat: This hotel is very nice and we enjoyed our stay. What I liked the most was the breakfast and how close it is to the beach. The beach is very nice.

Miinukset: People are allowed to smoke almost everywhere and we could not relax due to that. Also our room was on the fourth floor and there is no lift.

Plussat: Mukavan rauhallinen paikka ja hieno biitsi

Plussat: Loved the stay here, very relaxing. The room was very nice and comfortable. Being on the ground floor was most convenient for pool access. Hotel transport to and fro from the airport went smoothly and was the same price as all taxis, and so would recommend prearranging this. The pools and gardens were kept spotlessly clean. The beach was very nice for a swim or wander along, but after a rain storm rubbish would build up. There were several restaurants, mini marts and massage places very close-by. Would definitely stay again.

Plussat: Everything was good. Clean, the breakfasts were adequate and the staff attentive. Pool was wonderful, and I don't know if it the resorts idea to split the families with children in one area with a separate pool and leave the other side for couples, but it was great this way, very relaxing for couples, even though it isn't a adults only resort.

Miinukset: The window in our unit that overlooked the pool were very dirty and we couldn't see through them.

Plussat: Bungalowin sijainti rannan ja altaan lähellä erinomainen. Seaside ravintolan ruoka erittäin hyvää.

Miinukset: Thai buffet illallinen huono - ei lainkaan kalaa tai muita mereneläviä. Pelkkää lihaa.

Plussat: The facilities and the beach were great and we enjoyed the close proximity of the street shopping outside and alternative choices of restaurants on the beach. Good breakfast and reasonable prices for food and drink during the day Very nice big room with a great view of the pool area and the beach.

Miinukset: The old creaking spring bed mattress has seen better days. The pillows provided were hard like bricks. We asked for softer pillows and received one very flat pillow that was no use at all. The internet connection was frustrating - always dropping out and it was very slow at times. The connections at the neighbouring beach bars were way better. No lifts to the upper floors; difficult if one is aged or handicapped.

Miinukset: hotel staff are not friendly. instead of welcoming, they always communicate what is forbidden in hotel.. howmuch charge will apply if we lose towel card etc...

Plussat: Superb location; and amenities

Miinukset: Nothing else

Plussat: We travel fulltime and have to say we where pleased by every detail of the resort. The food was great, the room everyday cleaned and my kids have had a great time.

Miinukset: The only thing we have to admit we didn’t like, was the plastic in the sea. Something the resort tried to do there best to clean the beach daily. But with with the wrong current(not every day) plastic hit you every minute when you are playing in the waves.

Plussat: Lapsille oli runsaasti laadukasta ohjelmaa ja tekemistä. Lisäksi uima-altaat ja sijainti rannalla olivat täydelliset. Huoneessa oli kunnollisen kokoinen jääkaappi, mikro, vedenkeitin, astioita ja mahdollisuus tiskaamiseen.

Miinukset: Huoneiden siisteydessä oli toivomisen varaa. Lisäksi huoneissa oli hyönteisiä (hyttysiä tai luteita), jotka pureksivat useampaa perheenjäsentä. Huoneemme sijaitsi myös niin, että viereisen rantabaariin discojytke ja öiset ilotulitukset häiritsivät herkempiunisia osana öistä.

Plussat: Mahtava keidas rauhallisella rannalla. Korkea laatu kaikessa.

Plussat: Everything!!! First of all, the staff is incredible. They truly care and are extremely kind and willing to help. The room was specious with plenty of places to put your things, showers were hot with great water pressure, AC was powerful and easy to adjust, the pools, the grounds, the children's club... Everything was clean and in great condition, very welcoming and fun. The breakfast was great! Plenty of food to choose from, very fresh and delicious. We had a truly lovely time.

Miinukset: We had a bit of a rough start, as on our first day we had really dirty water coming out of the faucets, then one of the showers was clogged. The next day our cards didn't work and we were locked out of the room. BUT, with that said, the staff responded quickly and happily to assist us with everything. They also offered us to change the room which we didn't want to, and we were given a voucher to have dinner at the hotel's restaurant which was very nice.

Plussat: Very Family friendly. Great beach with beautiful sun sets. Very good breakfast and hotel restaurant. Nearby Minimart and more Restaurants.

Plussat: Location was great as was the breakfast. Overall it was an enjoyable stay.

Miinukset: The cleanliness of the property could have been a bit better as could the front desk staff.

Plussat: Swimmingpool

Miinukset: Bathroom en toilet

Plussat: Swimming pools and beach closeness

Miinukset: Can't be too picky, it was great for the price.

Plussat: Everything else was fantastic. Staff are really good, friendly and great with children.

Miinukset: We went out of season so only the one place to eat was open, fair enough but a bit limiting to choice. The restaurant only serves beer or wine, so if you want anything other you have to go to the reception bar.

Plussat: Nothing

Miinukset: Awesome place

Plussat: The location is excellent, right on the beach. The front blocks of rooms have some excellent sea views. The breakfast was better than average for this kind of hotel, with very good options for cereal/bread/salad/fruit, but the coffee was not very good quality (nescafe vending machine, using powder, not beans) and the egg station was not well organized (the chef was precooked/overcooked the eggs, rather than taking orders).

Miinukset: The kids club was well organised for young kids, but did not have much going on for kids over 8yrs. The only option for kids over 8 yrs was the video games in the "teen club", along with only 3 other short activities over the 7 days of our stay. The hotel seemed to have enough kids club staff to organize 2 or 3 physical games/activities for older kids every day.

Plussat: Mukavan pieni hotelli, jossa viihtyisä allasalue.

Miinukset: Allasalueen laatoitus oli vaarallisen liukas kastuttuaan

Plussat: Nice family run hotel in a lush tropical garden. The rooms were spacious and comfortable and very clean. We stayed in a two bedroom apartment with a private balcony. The pool is really a great asset to the hotel, clean and well maintained. We enjoyed a lot the breakfast with a variety of local dishes and deserts. Not too far from the beach (10-15 minutes), nice restaurants and other services in the neighbourhood. Perfect for families with kids.

Miinukset: Wifi was a bit unstable, excellent near the pool but poor in our apartment.

Plussat: great breakfast lovely room and pool

Miinukset: Lack of staff at night to monitor pool use (noisy people in pool at 23.30. Can't buy water or drinks.

Plussat: Nice lady at reception. Location.

Miinukset: Bathroom a bit small. Mainly thai tv channels so very hard to find anything in english.

Plussat: Rauhallinen sijainti, kaunis pihapiiri, puhdas allas.

Miinukset: Lapsen kanssa turhan kaukana rannasta, etukäteen sai kuvan rannan olevan lähempänä, rannalle pääsi erittäin epäsiistin asutuksen läpi.

Plussat: Clean, great pool, good rooms

Miinukset: Shower was terrible

Plussat: I warmly recommend this place. The accommodation is really good for the price, the pool is nice and surrounded with tropical greenery, it is super clean, and the staff is so lovely! I liked it so much that I booked one extra night.

Plussat: Staff very friendly. Nice pool. Comfortable room.

Miinukset: Need to prebook breakfast the day before. Place is at the back road which requires more waking to the beach.

Plussat: Nice pool, clean rooms, all good

Plussat: Good location only a 5-10 minute walk from the beech, very helpful staff and an excellent breakfast

Miinukset: A lot of ants on and around the sun beds around the pool area.

Plussat: Gorgeous property. The villas are modern and comfortable, the gardens are lush and the pool is beautiful. Extremely reasonably priced for the quality of hotel! Enjoyed every minute of my stay. Highly reccomend for Bangtao beach.

Plussat: Everything was great/excellent, the breakfast was very good with a lot of spread and it was very tasty , my children says the stay was veryyyyy excellent and they enjoyed , surely go again

Miinukset: There is nothing to be dislike. The price is little high for me. water pressure very low in the entire area in all the hotels so no problems ,for us we liked everything .

Plussat: Great location, super cozy, absolutely beautiful garden. Feels like a hidden gem. 1 minute walk to beach, restaurants & shops around the corner. Lovely staff. Breakfast was good too. Fair price. Would come back!

Miinukset: AC a bit intense. We covered it with a towel, and then it was ok. Smoke & rooster screams from neighboring house might bother some.

Plussat: the location was amazing the staff was really nice

Miinukset: there were lots of mosquitos in room

Plussat: the Staff were just lovely. As we were the only people there we had the pool completely to ourselves.

Miinukset: Very noisy due to renovations. Very quiet.

Plussat: Great location, friendly staff, nice pool, really nice rooms, fantastic stay!

Plussat: really really friendly staff Restaurant was OK

Miinukset: Rooms are basics

Plussat: The staff were courteous, always tried to be helpful, smiled and acknowledged our presence everywhere, even on the street. They were absolutely wonderful.

Miinukset: I have nothing derogatory to say about the establishment. We only ate breakfast and an occasional snack in the restaurant given that it is Halal. Food was always wonderful and plentiful but there were many other restaurants in the area where the serving of Halal was not a problem.

Plussat: The location of this place was great! Easy to get around and the beach was only a minute walk away. The staff was friendly and the place it self was wonderful.

Miinukset: Everything was wonderful here

Plussat: The property is near the beach but a quiet oasis. The facilities are very clean and well maintained with a beautiful garden and lovely pool. The staff were exceptional - very friendly and helpful. Breakfast was lovely.

Miinukset: Nothing!

Plussat: Nice little affordable chalets!! Great stuff very nice and helpful

Plussat: It was a comfortable stay as the room was spacious and clean. The bathroom has a separate shower and is nice and bright. The chalet is less than 2 minutes walk to the beach!

Plussat: Very friendly and supportive staff, Gun was the best

Miinukset: I liked everything

Plussat: We were offered a (paid) upgrade which we took. The weather wasn't helping but the entire experience was great. Bom at the pool bar was wonderful and created great custom drinks for us. Champ at the front desk was our key host and even came to say goodbye before the end of his shift on our day of departure. Gym was excellent (sufficient) with good quality machines. The Beach Club is always great to hang out.

Miinukset: Breakfast was a bit disappointing. Could have been a bit better quality and nicer variety.

Miinukset: toilets are open and small

Plussat: Rooms/Decor/Outlook

Miinukset: Location

Plussat: I like the private pool outside my room that was worth the money

Miinukset: There wasn't much easy access to public taxis had to get it through the hotel and not much to do or see. As you are in the middle of nowhere.

Plussat: Huippusiistit huoneet (meillä oli allaspääsyllä), aamupala erittäin hyvä, palvelu ystävällistä

Miinukset: Keskellä ”ei mitään” mutta sekään ei pahemmin haitannut kun olimme valinneet kohteen tarkoituksella täydelliseen rentoutumiseen Karonin ja Bangkokin välille.

Plussat: Everything

Miinukset: -

Plussat: The room is absolutely incredible! Most comfortable bed that I have ever slept in :) the private pool access was perfect. Loved everything.

Miinukset: Taxis are very expensive in Phuket and the location is quite far from everything.

Plussat: Viiden tähden palvelu. Hyvä aamupala, siisti, ystävällinen henkiläkunta.

Plussat: We stayed in a two bedroom Suite with private pool. It was superb. Sheer luxury. The staff were amazing, so genuine and warm. The pools are gorgeous with comfy cabana style beds. Happy hour cocktails went down well! The nearby beach club is fabulous with a wonderful beach. We had a massage in the hotel as there was a 2 for 1 offer in the afternoon. One of the best massages I’ve had - although the one with the ladies on the beach was even better! The Thai people really know how to massage. The food and drinks in the hotel are more expensive than eating out however the quality is excellent. We walked to a few nearby places which were absolutely outstanding, rustic real Thai places and pretty cheap too. A tip.. use the Klook app to book excursions it is much much cheaper than anywhere else. We booked the phi phi islands trip and elephant sanctuary at half the price of everywhere else. Private pick ups and everything went to plan perfectly. The private car linked to the hotel is good if you want a taxi .

Miinukset: The normal sun loungers round the pools need replacing, they have a metal bar which on some of them the fabric has loosened over time making the bar press into your back making them very uncomfortable. We went in April which is out of season so it’s very quiet. The evenings aren’t very lively but that’s just because of the time of year so not a criticism it’s just how it is.

Plussat: The hotel room was very clean, design and deco was fabulous... suitable for young couples, young families and solo travellers

Miinukset: The location was not convenient and the taxi service is so expensive in Phuket

Plussat: Service, help, clean, nice view at the top swimming pool.

Miinukset: Personal : the room has not got enought plugs and the room would be perfect if there was 2 side table on either end with plugs. Food Hygiene : Breckfast area contain flyes there should be a flyies zapper to reduce the bugs.

Plussat: Excellent service, food, staffs, facilities, ect. Everything was awesome!!

Plussat: Exceptional quality of the service. In the spa sanctuary, no children and the villas are so secluded and big that you really enjoy peaceful holidays. Fantastic staff and extraordinary massages provided directly in the villa. Evening surprises during the turn down service, always kind and nice. The staff of the hotel, the quality of the food, everything was just perfect, truly.

Miinukset: Clients coming from certain countries recently open to tourism or having less social education despite their successful career, can be noisy or rude. Fortunately, the are not part of the Spa Sanctuary resort ...

Plussat: The possibility of unlimited massage in the villa

Plussat: The staff

Plussat: The staff are so helpful and the location with a private pool is luxury

Miinukset: Meals a little expensive

Plussat: Amazing location. Staffs are very friendly and comforting. Never late and on time for anything called for. The turndown service every evening is amazing and guess what, be ready for a surprise gift!

Miinukset: The Spa Sanctuary villa is not recommended during the rainy season as it would attract small insects, frogs, and other crawlers. Would be very good if the swimming pool was isolated from the lotus lake around it.

Plussat: Beautiful villa, private pool with jacuzzi, thoughtful gesture such as relaxing tea during turndown service, herbs for steam bath, etc. Very friendly staff.

Miinukset: Nothing