Choeng Thale hotellia

Plussat: De staff was beyond friendly and helpful everything was clean and nicely designed. The food was good and the beach clubs were fancy and and nice. Our stay was perfect! We recommend this hotel 100%

Plussat: stunning hotel, top-notch quality

Miinukset: nothing

Plussat: This place was incredible. Top notch service and just stunning.

Plussat: Staff was friendly,the pool was so relaxing and you dont even want to go to the beach. If you are looking for a perfect relaxing day, go for it. Also the beach is only 2 minutes walking and better than patong, karon or any other beaches in phuket.

Miinukset: Although we knew that the hotel was located in a secluded area we did not like the nearby restaurants and also the hotels restaurant menu's is not good enough for everyone. Wifi in the room 2 mbs :(

Plussat: From the style to the staff, amazing throughout!

Miinukset: Unfortunately not on the beach but having the beach clubs with a free shuttle bus made up for it

Plussat: We stayed at penthouse which was relaxing and luxurious. The staff were super helpful especially our resident hosts Jeff and toffy. The beach club was amazing and lively. The resort is very clean. They really took care of us to the maximum.

Miinukset: The dining in food was very limited also the spa massage options has lack of options. But still excellent and enjoyable , they were professionally expert . I would personally recommend to have a soft music at the pool area.

Plussat: The room was better than advertised! The staff was super helpful, engaging and responsive! The food was excellent! The grounds were beautiful and well maintained! Entertainment at the bar in the evening was great!

Miinukset: That we had to leave!

Plussat: Absolutely Everything. Location, food, staff, complementary service, the beach .....

Miinukset: Nothing

Plussat: A top quality resort with its own beach. Excellent food. Attentive staff. Quiet location. Highly recommended.

Plussat: Beautiful beach, not super busy, staff was very helpful & friendly, big villa, nice pool ,baby cot and baby bath provided

Miinukset: Too many stairs down to the beach ( we have baby with pram)

Plussat: The quietness. The privacy. The cleanness. The walk-in sea. The breakfast. The Sunday afternoon tea. The SPA.

Miinukset: The SPA is really nice , but a bit pricey.

Plussat: Location was magic. The food and the stuff also were excellent. Very friendly environment. Keep it that way.

Plussat: Private beach

Miinukset: Not recommended if you travel with young kids, the property is made of hills and stairs.

Plussat: Everything is perfect we will definitely be back. Excellent hotel.

Plussat: Staff are excellent, well trained, extremely friendly and helpful. the resort even offered a room for showering after guests checkout.

Miinukset: Breakfast isn't as stunning as the hotel itself

Plussat: The staff was very very friendly. And of cause the beach was a Highlight :-) we would totally stay there again.

Plussat: Wow, what a wonderful hotel! Stunning location up in the hills, we arrived to smiling staff and floor to ceiling windows in the lobby overlooking the lush rainforest. The staff were so so kind from start to finish, going out of their way to make our stay comfortable. They even allowed us to check out late, use the pool until we left and then they brought Thai food from the main restaurant up to the bar with the golf buggies for our last meal! The 360 bar is just stunning, the sunset was amazing and the drinks very well made. One of the best hotel breakfasts I’ve ever had. Massive rooms, tastefully decorated and clean. The spa was professional, peaceful, thoughtfully designed with butterflies and koi ponds. The pool was quiet and big and also well-designed. Lots of efforts to be sustainable as well (bamboo toothbrushes and re-fillable toiletry bottles in the bathroom.) Cant praise the hotel enough, stay here!

Miinukset: Nothing

Plussat: Firefly Restarante is a must! The staff and food is fantastic. The lower level staff and lower management are trained well, friendly and always have a smile. engineering banging on the door at 2am and could not communicate in English getting frustrated and shouting at us as he could not communicate -“ we are trying to sleep with our 3 year old please leave quietly, We have accepted the aircon is not working and it’s a sauna...” or when checking out early because of mosquitos in our room the staff were more concerned about the 2 massive bottles of mosquito spray if we have stolen them. No it’s ok, you may keep the spray. Apparently there is an acceptance by the top management there is mosquito issue and they do their best every day to clear them. This issue is not listed on the website, and should be. Other hotels in the area manage this issue way better. This is a health issue.

Miinukset: When checking out early, being refused to wave the mast 3 nights pay and having to pay in full, because the terms and conditions of the website. The hotel forcing us to leave because of our daughter mosquito bites and obviously also charged for food on top. Rather than offsetting against the / nights full accommodation they get and they can resell the room as we have checked out.

Plussat: Every thing

Miinukset: Nothing

Plussat: What a wonderful stay! I loved everything!! Our villa was beautiful and super clean. The staff were amazing and would go out of their way to meet our needs. I also enjoyed the food at the restaurant. I will definitely be back!! Thank you for a great stay :)

Plussat: The entire property was well maintained and staff was too friendly.. every call was well attended and we had a wonderful stay.

Plussat: Very good small hotel for visiting family with children. Deep and large swimming pool. Big choice free equipment for beach relax. Unbelievable kindly personal and owner. Very tasty breakfast and dinner. Strictly recommended if you planning visit Phuket.

Plussat: We enjoyed our stay at Pen Villa. The rooms were big, clean, aircon worked well. I liked that the complimentary water provided everyday came in glass not plastic. The pool was great and the garden area around it was beautiful. Breakfast is not included in the room rate, but can be purchased on site and was good. We had dinner twice in the hotel and the food was delicious. Location is good, the hotel itself is in a very quiet area. It is not far from the beach, 7-10 minutes walking distance. I did not like the busy street to the beach, it was hard to cross it because there was constant traffic. 7 eleven and Tesco Lotus shops are nearby, also several pharmacies and a few eateries. Overall, it was a very relaxing stay and we were satisfied. Peter and Winnie were great hosts.

Miinukset: Maybe one thing to improve- the water from the shower was either cold or too hot.

Plussat: Felt like home. Winnie and Peter are outstanding hosts. Was great to have several conversations with them. Winnie cooked us a wonderful Thai dinner. Would highly recommend this place

Plussat: Best at this price point. Quiet. Clean. Great staff. Comfortable rooms. Good breakfast. Lovely pool and well kept beautiful grounds.

Plussat: Banana pancake for breakfast was excellent, also had decent coffee. The pool was a really decent size and plenty of sun beds around. Very spacious room and perfectly clean.

Miinukset: The rain plagued our stay, it was nothing to do with the villa!

Plussat: Great place to stay with a nice relaxed atmosphere. Staff were great in meeting our needs as a family with small children.

Plussat: Coffee good! Had no food . Owners hands on and friendly

Plussat: Everything was fabulous n wonderful

Plussat: This hotel is absolutely amazing! Despite the fact thait it is almost at the main street (which is very convenient for shopping) it is very quiet and relaxing. Rooms, outdoor areas, everything is clean, very well maintained. Our room and bathroom were large, so suited perfectly for 2 adults with 2 children. The pool has excellent size for swimming, also has shallow part for little kids and enough sunbeds and umbrellas. The owners are very nice and friendly people. You can borrow equipment for the beach like beach towels, umbrellas, mats, toys,etc. This we really appreciated. Surin beach is a beautiful place. They clean it every morning, for us the best time was before noon when there were not many people, the sea color was breathtaking and beach spotless clean! We really loved our stay and would definitely come back!

Miinukset: It always takes time to flush the toilet, which is annoying.

Plussat: Staff know how to make your stay unique

Plussat: Everything was fantastic. The food is on the expensive side but it’s brilliant. Especially the Thai food! Amazing. The pool is great. The beach is literally on your doorstep. The staff are super friendly and helpful. Can’t recommend this place enough

Plussat: Hieo resort upeassa puutarhamaisessa ympäristössä. Erittäin ystävällinen henkilökunta. Aamupala tai paremminkin aamuinen ruokailu oli tarjon- naltaan laadukas. Parhaat juustot ja lihaleikkeleet ikinä.

Miinukset: Ranta eli biitsi. Huonosti hoidettu, koska alue ei kuulu hotellin hallintaan. Hienohiekkaisella rantatöyräällä kyllä hyväkuntoiset aurinkopenkit pyyhkeineen, mutta se vesi. Se oli sameaa ja parhaaseen uintiaikaan liian matalalla(vuorovesi).

Plussat: The room was big enough. We loved the main pool. Breakfast was very good as well. All stuffs were so kind and helpful.

Miinukset: Location! 900 bath to go to Patong. Good things is very close by the airport. You cannot swim after 11am in the sea.

Plussat: Beautiful beach, great staff

Plussat: The hotel was beautiful. The breakfast was the best I’ve ever had. The location is beautiful. The hotel offers a lot of water sports activities.

Miinukset: Everything was very expensive. The food, drinks, spa treatments. We’ve been to other anantara resorts and did not see such high prices before. You cant go by foot anywhere so while you are there you have no choice but to eat in the hotel. We had mosquitos in the rooms (they were there when we walked into the room). The beach is not very nice to get in (muddy).

Plussat: Mina the Guest Relations Manager was amazing.

Plussat: The staff was really helpful and friendly. Housekeeping was amazing.

Miinukset: It’s 10min Drive to the nearest food places if you’re thinking to eat out. And the beach is not the best.

Plussat: Excellent selection for breakfast. And we love the villa lay-out and the courtyard with swimming pool, That's why we are coming back, now for the 4th time.

Miinukset: Several of the staff certainly needs a lot more courtesy training to meet 5-star standards that the best hotels in Bangkok like Mandarin Oriental, Okura Prestige and Waldorf Astoria gives you.

Plussat: Location Infrastructure Kindness of staff Spa and massages

Miinukset: Staff didnt speak good English, several mistakes because of lack of understanding. Room service food always came cold as the hotel is so big, even if they had pack everything on coolers restaurant for dinner was disappointing: Safron

Plussat: Okey they villa very close to each other. You can hear when any one talk outside

Miinukset: Nice decor

Plussat: The grounds were beautiful and very well kept. The private pools in each villa were great.

Miinukset: The only dislike for us was that the property was so secluded that it wasn’t a walkable area, we weren’t able to walk to shops or restaurants outside of the hotel.

Plussat: Everything was amazing the place, staff and facilities.

Plussat: Booked the Banyan Tree Spa Sanctuary to celebrate my partner's birthday. this is her first time to Phuket and so many good memories. The villa is so beautiful and spacious. All the staffs are friendly and helpful, especially OOH who is working in the Watercourt. We bring our kid (Winnie the pooh) with us and we give a Thai name to him – Khun Pooh Jai. When we went to Watercourt for buffet breakfast, OOH will welcome us with happy smile and she even remember Khun Pooh Jai on the next day. We enjoy sun shine, swimming and the relaxing spa daily at the villa. Thanks for every lady who has help us on the massage or facial, so relaxing. Thanks for Housekeeping team, room is clean and the bed is so comfortable, we sleep well every night. We have dine at TaiHei, Watercourt, Pool Bar, Banyan Café and tried room service. All the food quality are good except the afternoon tea set serve at Villa need some improvement. Thanks for buggies team who have drove us from Villa to reception or restaurant, they are so nice and gentle. Last but not least, thank you Mr. Kailasam who has wrote my friend a birthday card with a little birthday gift to surprise her. As a hotelier, we can feel that all the staffs are well trained at the Villa and the credit must go to the whole team and their GM. Highly recommend everyone to book the villa and we will definitely return to the villa very soon as we miss you all. :)

Miinukset: afternoon tea set serve at Villa need some improvement

Plussat: The staffs are super friendly , a location is away from business district if you are looking for a quiet place we recommend here

Miinukset: Air conditioner is noisy from time to time

Plussat: Across the board everything was exceptional

Miinukset: Nothing

Plussat: The whole experience is amazing. Third time at this hotel and for sure not the last time.

Miinukset: Room, Bath, Swiming pool, Spa, all excellent.

Plussat: Excellent hotel. Took advantage of breakfast, room service, pool, spa. Instead of taking readily available ride to room, walked the steps which gave one nature and a great view along the way. Staff superb.

Miinukset: Could only stay 2 days.

Plussat: The views

Miinukset: It’s empty

Plussat: Quiet, cozy and nice sea view

Plussat: Everything! The staff were so helpful and friendly. Our suite was beautiful and immaculate. The pool was amazing, especially after a hot day exploring Phi Phi. The bugee was the icing on the cake. The breakfast was so yummy with so much choice. We had the best time and will definitely be back

Miinukset: Nothing!

Plussat: The view

Miinukset: Broken floor tiles. Paint splats on floor and walls Brought to attend of staff who “ok” Sent email. Basically got brushed off.

Plussat: Everything! The villas are located on a steep hill which means lots of green around and beautiful scenery! The hotel has a buggy service which brings you up and down from the rooms that we really appreciated since it's so hot. Staff is so warm and welcoming, always ready to be there for you and help in any way. The hotel is sparkling clean throughout, of course the rooms are as well. There's spa, pool and restaurant and we recommend trying all of them - especially the massages, the ladies were awesome! Really liked the breakfast variety as well. Surin beach is just 5 min walk in front of the hotel or you can take their free shuttle to HQ lounge on Kamala beach - both of them are nice, clean and quiet with different options to eat. We stayed only 3 days but really enjoyed our time at Ayara and hope to be back very soon!! Thanks to all staff for making our stay very special!

Miinukset: The aircon was a little noisy so we couldn't keep it on much during the evening/night but not a big issue. The area is quiet and there isn't much to do around (lots of good restaurants/places to eat though) but you can take a very inexpensive taxi and head to Patong or ask the hotel for their organised excursions. For us it wasn't a problem at all because we were looking for a nice quiet place to rest for a few days.

Plussat: Everything was perfect! Room, views, staff , food and drinks!

Miinukset: No comment!

Plussat: Was very good the villas were beautiful and relaxing and the service very good.

Plussat: It’s a little sanctuary. Comfortable and quiet. Great choice of breakfast

Plussat: Great pools and beautiful garden. Close to the beach.

Miinukset: Towels are old and some have wholes in them. The rooms could use a fresh coat of paint.

Plussat: The hotel was a cute little place, off the beaten path.

Miinukset: There was no view of the beach at all.

Plussat: I don’t think a hotel has surprised me more. Value for money is outstanding.

Miinukset: Can’t fault anything.

Plussat: Charming little villa that is very well located and a nice relaxed atmosphere. Our room was clean and cosy. I also like the drying racks outside the room for hanging our beach /swimming gear.

Miinukset: There were a lot of mosquitos in our room when we arrived, but after asking, the staff sprayed the room when we were out and it seemed fine after that. ;-)

Plussat: Great resort, very friendly staff, great breakfast and very good food at the restaurants. We went the second time to Outrigger Laguna due to the vicinity to the Laguna golf course

Miinukset: TV reception very poor and not acceptable for a resort of this standard. Could not or was not fixed despite us talking to the front desk twice. Pity as we would have liked to enjoy the movie channel in the evening.

Plussat: Room was spacious and very clean; very nice staff. All green areas are very well mantained and the beach was also clean.

Miinukset: Average selection for breakfast, long waiting for drinks at the beach bar, price and selection for main restaurant.

Plussat: Beautiful beach Brilliant breakfast Great service

Miinukset: No adult pool area or if there was, it certainly wasn't monitored

Plussat: The private swimming pool is perfect size and the depth too, part of the pool is less depth with a jacuzzi like tub. Villa size is amazing. We felt privacy with the pool and our villa with the beach view. The breakfast was nice with a kids corner.

Miinukset: Nothing I dislike, but there was a wall around the resort so I can’t reach the beach from my villa directly, although it gives kind of security. The location is little far from attractions but it deserves to stay in.

Plussat: What I liked the most is a small hotel where you get the feeling that all the stuff know you and treat you exclusively.

Miinukset: Nothing really

Plussat: Friendly helpful staff, nice beach, lake views nice

Plussat: Super location; for those that know Bangtao they know how well placed Mövenpick is. For those that don’t; be assured it is close to the airport and in a great spot away from the crowds but close enough to some good venues.

Miinukset: Slightly picky but the breakfast was pretty average; slow (sometimes no) service. We know it was low season but on current form the place will really struggle if it gets too busy. In general there was a fairly laid back feel to the service.

Plussat: The resort was calm and quite and with very good service and friendly staff

Plussat: The service was exceptional, we were offered an upgrade that made our stay so much better. The staff was very attentive and did everything to make us very comfortable. Hotel is located close to a beach and we enjoyed sea walks and swimming. Hotel provides shuttle to a supermarket where it’s possible to buy foods and other goods.

Miinukset: Didn’t notice anything that we didn’t like.

Plussat: The apartment was lovely and had almost everything we needed. The staff were lovely and helpful. The breakfast buffet was great and the chef and staff friendly.

Miinukset: The pool environment was boring and was missing the fun element. In other Phuket resorts we've stayed in, there was more action and fun for the children, while at Movenpick the pool was very quiet and kind of clinical. Some music and better pool toys would have added to the experience and encouraged children from different families to get to know each other. Also although the marketing material said there were movies available, 2 of the 3 DVD players in our apartment didn't work/were not connected and the movies available from the shop downstairs didn't work. There was only one restaurant and it was seriously over priced for families, which explains how quiet it was. Reducing the prices would have led to more diners and a better/busier resort atmosphere. I wouldn't recommend this hotel if you're hoping to meet other NZ and AU families.

Plussat: Location was very nice and staff as well. Breakfast and restaurant as a whole were great!

Miinukset: Outside area of our apartment was not cleaned sufficiently well.

Plussat: Everything was nice about it good location good service

Plussat: Kaunis paikka rannalla, huoneisto uima-altaalla oli hyvä. Huoneet siivottiin hyvin. Tyttärellemme järjestettiin syntymäpäiväyllätykseksi upeasti koristeltu sänky ja kakku.

Miinukset: Valtaosalla henkilökuntaa heikko englannin kielitaito. Asiat eivät menneet yhdellä sanomisella perille. Uloskirjautumisessa viivettä ja maksusählinkiä.

Plussat: Private pool 2 bed room rooms where just fantastic from the decor to the sound system and the grand wash rooms. Staff was great polite and always willing to help and accommodate in any manner.

Miinukset: Only one restaurant to choose

Plussat: Beach and excellent room

Plussat: Very spacious clean rooms. Fantastic pool and really good breakfast.

Miinukset: Restaurants and all services pretty overpriced.

Plussat: Staffs extremely professional and attentive, all very helpful. Restaurants that provide fantastic cuisine. Extremely clean accommodation that provides much leisure and relaxation. Congratulations to all who attended us!

Plussat: It’s got everything you may need. 2 large pools, gym, water sports.

Miinukset: I’d like to be able to take a dingy or Catamaran out on the sea and do some sailing. Perhaps this could be arranged after a test on the lagoon.

Plussat: It was the best vacation ever! Wonderful and amazing everything the beach..staff..area..food!

Miinukset: Everything was wonderful

Plussat: Amazing place to fully relax.... Dont remember I felt so good and rested in any of the hotels where I was staying in the past.... We spent all day on the beach on a comfortable sun-beds. At 6pm there is the most beautiful sunset I have ever seen! Book a room with breakfast included as you dont want to miss it! Staff extremely careful to make your stay great! We initially booked 5 nights but after seeing all this we extended our stay for 3 more days. It was worth it! This Laguna area is THE ONLY one in Phuket I would stay at, as it is clean and maintained with a beautiful beach and sea.

Miinukset: Not a complaint at all, more like a suggestion - there are people who are not the hotel staff offering drinks/food at hotel beach area. There are too many of them, constantly approaching. Perhaps to keep them on a proper distance, but still there in case someone wants to buy something.

Plussat: The facilities, evening buffet at Xana and Baan Talay, the room, the facilities.

Miinukset: the hotel was very empty, prices at the spa were extremely high for Thailand

Plussat: great breakfast options, loads of quantity and lots of choices, 10/10. Overall great experience throughout the stay and the staff is super courteous and helpful.

Miinukset: Meals are super expensive if you dine at any of the in-house restaurants and the serve size is barely adequate at best. Canal village offered much better value for money in terms of the price and the serve size. Hotel transfer was also very pricey, for a family of 4 with one suit case for a 25 mins drive from airport to hotel we paid ~AUD 75 which is eye watering.

Plussat: Todella hyvä aamiainen! Valtava uima-allas

Plussat: we stayed at a pool villa has excellent comfortable facilities. service is simply great

Miinukset: breakfast is very far from villas and very crowded

Plussat: We booked the laguna pool access room. Perfect choice. To go from your room straight into the pool. Location - perfect, we walked 2 minutes to the beach,

Miinukset: For the laguna pool acces room. We got a room with a smaller terrace (this had to do wih the design of the hotel itself) there were 2 such rooms . It would have been nice to have a word or two fof om the staff telling us that we will get one of these rooms . Not to say to pay also less for this , since all the other guets had bigger terrace to their rooms I think it would have made much better sense to have sunbeds on the terreace instead of the chairs . They would fit for sure. I would have appreciatd a lot to have the opportunity to relax in the sun by the pool on the terrace of my room

Plussat: Comfy beds, nice pool and swim-up bar, good breakfast with a lot of choice, friendly staff

Miinukset: Food was very pricey but expected for a 5star resort

Plussat: Meillä oli oma villa. Parasta siinä oli oma suuri uima-allas. Villaa siivottiin erittäin hyvin. Huonepalvelu oli nopeaa.

Plussat: Location close to the beach

Miinukset: Travel desk - they did not give correct information that everything is closed early on Wednesday in the downtown. We went there only to find nothing. .....

Plussat: Staff are very friendly. Service is good.

Miinukset: If possible, they can put shuttle service to Patong or Phuket City.

Plussat: Location location location! Quite far away from other areas (30-60+ minutes, and be prepared for not-so-cheap Grab/taxi fares), BUT the Bangtao Beach area has everything you need. Far more relaxed. None of the other brand name hotels in other locations had direct beach access - they were obstructed by roads. Dusit Thani is RIGHT on what feels like a semi-private beach. Plus relatively close to airport. Plenty of restaurants and activities to choose from on-site. Gorgeous sunsets, delicious buffet breakfasts! Friendly and helpful staff. Particularly enjoyed hearing live music - both traditional Thai and contemporary. Overall highly recommended - we can’t wait to return!

Miinukset: A shuttle bus to the airport would be a nice extra, but it is still easy enough to get to the hotel with Grab.

Plussat: Good location, nice beach, staff ok

Miinukset: Never stayed in such an overpriced property, everything above 100 USD is a rip-off for this hotel. Old and dark rooms, aircon very cold and can't change, breakfast is poor vs 4/5* properties, bed is terrible. Would not recommend.

Plussat: Excellent facilities,decoration,private beach and swimming pool a stone's throw from the room. Cleanliness spot on,room was visited twice a day by cleaning crew,and stock of complimentary water and coffee replenished regularly.Breakfast excellent with many choices of cold cuts,cheese ,bread,local foods and fruits.Although visited during low season late September,there were quite a few choices for dining.Consierge,transportation through shuttle buses and private taxis,and spa desks arranging everything needed(at extra-reasonable cost).All personell went out of the way to cater for our every need always with a warmhearted smile,I believe they are the best asset of the hotel.

Miinukset: Air-conditioning was set by default at the very low temperature of 22 degrees,and couldnt be adjusted;the technician that was called arrived very fast but the situtation didnt improve a lotn.

Plussat: Great location on the beach. Wonderful setting and the amenities were perfect. On entering you were welcomed by traditional Thai wire instrument played by a lady in traditional Thai clothing. The music and singing in the bar area was great to just sit back, relax and enjoy. The rooms and bathrooms were spacious and nicely laid out with verandas to sit and sip wine as the sunset.

Miinukset: The prices for breakfast was a wee bit steep, but we used our motorcycle to eat breakfast at the Andaman bay resort on the sea for only 150 TBH each person and had dinners at the amazing restaurant called “Cuisine Beach restaurant” best food on the very edge of the sea.

Plussat: The staff were polite and helpful. The pool outside of room and the beach on the other side of the pool.

Miinukset: The bed setup was strange. The deluxe queen bed comprised two singles pushed together with a thinner mattress across both. The doona cover was singles overlapped. The width was about 10-12 foot. I found the bed quite hard /firm.

Plussat: Meri, ravintolat, hemmottelupalvelut hotellin yhteydessä sekä lähettyvillä.

Plussat: Mukavan rauhallinen paikka ja hieno biitsi

Plussat: Great location for families, lovely and quiet but still a lovely beach to enjoy and plenty of restaurants close by. Rooms- very spacious and amenities are excellent. Breakfast- we visit Thailand often and this is one of the best buffet breakfasts we’ve come across. Kids club- we spent so much time here with our 2.5yr old and 8mth old. Plenty of activities to keep the kids (as us parents) occupied. Staff- are amazing, very attentive to our needs and enjoyed a good chat. We had a visit to the emergency room with our 8 month old (whilst out on a day tour) which required our passports and other information which we didn’t have on hand. Staff promptly forward all required documentation to the hospital for us, making a stressful time much easier. Upon our arrival back to the resort the girls at the front desk all rushed to make sure we were all well and continued to check on us for the duration of our stay. Highly recommended this resort. This was our second visit, last being 2 years ago and we will definitely be coming back! Thank you

Miinukset: Can’t fault!

Plussat: Bungalowin sijainti rannan ja altaan lähellä erinomainen. Seaside ravintolan ruoka erittäin hyvää.

Miinukset: Thai buffet illallinen huono - ei lainkaan kalaa tai muita mereneläviä. Pelkkää lihaa.

Plussat: Perfect room, good size, clean, friendly staff, breakfast buffet, swimming pool

Miinukset: Nothing

Miinukset: The pillows are disgraceful, they all need replacing with new ones. Fisrt 3 nights we had no sleep extremely uncomfortably. Staff need some training on hospitality not very approachable Apart from Mr Eric the restaurant Manager and his supervisor who solved some Of our issues.

Plussat: Staff very friendly and helpful, suite very spacious, beds very comfortable, location of the hotel right on the beach, very nice pools, clean and well maintained hotel, many restaurants in the immediate vicinity.

Miinukset: Towels were not always sufficiently replaced in the Siute. Breakfast buffet not outstanding in taste

Plussat: View of seaside swimming pool and the green garden

Plussat: The breakfast buffet is great! The crispy bacon is perfect, but they also have a tray with bacon that is less cooked. Not as far from airport as most other beach locations. The room was very comfortable. The staff was thoughtful.

Miinukset: Although property is right on the beach, rooms other than those on the top two floors don’t really have good ocean views because the pool, spa, restaurant and other facilities clutter the view. The lobby is too cold, i.e. is too air conditioned.

Plussat: A very beautiful place! I've seen many in Thailand, this place is outstanding. Cleaned daily, super comfortable bed, a huge tv with countless channels if that's for you, Wi-Fi incredibly well working, outdoor shower a dream, a very clean, cosy, warm and stylish feel. The beach is approx a 5 mins walk, and so are the touristy rip off food places etc. I love Thai food, and I know its price, therefore you have to walk some 15 mins to get to the local area where thai food costs what thai food is supposed to cost, without twice the price being charged in the beach area. Same goes for groceries and drinks there. If you're willing to walk or use the free of charge available bikes, this place is outstanding. 5 meters away is the owner's wife's cafe if you please, open from 8 to 8... Mr Yass is also extremely helpful with assistance of Tours and transportation of all kinds such as ferry, speedboats etc. I would come again

Plussat: outdoor shower was a nice touch

Miinukset: not much going on in area, scooter needed to explore. We asked a staff member if we could use the push bikes but they were broken

Plussat: Exceptionally clean and nice. Very quite, no noise from the road. The host - Mr. Yass - is very attentive, helpful, speaks very good English and, most importantly, is constantly online via whatsapp in case you have any questions. If personal attention is of value to you - i would definitely recommend this host. Beach towels are provided. You may not bring your own. Kitchen has everything you need: microwave, toaster, dishes, silverware. Perfect, private, comfortable. A cafe on the site serves very good coffee, pastries, sandwiches and breakfasts. All nice and fresh.

Miinukset: Just the pillows. Very thick and hard, but we managed.

Plussat: One of the coziest and best hotels at bangtao beach. I can recommend that for everybody. The service is absolutely great and the owner, Mr. Yass, is a very friendly, kind and helpful guy. The outdoor shower is a wonderful experience, especially while it rains

Plussat: Very clean and comfortable. Super nice host, booked our ferry to phi phin and brought us to the pier. Nice shower outside.

Miinukset: Nothing.

Plussat: We liked the studio very much- the equipment, the decoration, the bed was good, the sheets smelled so good! It was clean and the open air shower is wonderful! The terrace is very inviting to spend time with a drink in the evening or a coffee in the morning.. It’s a quite location and ca. 7 minutes walking to the beach. We used bicycles to get to the supermarket. The owners are very nice and helpful. We really appreciate the comfort and assistance they provided!

Miinukset: If you’re sensitive to noise- you can hear the air condition working. But we slept well anyway.

Plussat: The property and the host are super awesome! The yard outside is very nice and cozy. Taking a shower "outside" was also a great experience. They also have a small cafe on the site with good coffee, which is not a common thing in the area.

Plussat: The owner, Mr. Yass, was very helpful and nice. The place has all the comfort and peace needed for a relaxing location outside the city hustle and bustle. Best coffee in Phuket.

Plussat: Much above the expectations. Extrordinary service, a five stars standart of the room, beautiful garden. The owner can pick you up from the airport for exactly the same price as the taxi service

Miinukset: The distance to the beach might seam far but you're allowed to use the bikes so it takes a minute

Plussat: Everything! By far the best hotel we stayed at in Thailand. Clean, spacious and comfortable. The outdoor shower is a very nice touch and they offer bikes to rent. It's like having the place to yourself as there are just two bungalows set in peaceful gardens off the main road. About ten min walk to bangtao beach. The owner was extremely helpful and couldn't do enough for us. He even took us to the airport on his taxi.

Miinukset: We weren't too keen on bangtao itself but the hotel definitely made up for it.

Plussat: Beautiful pool villa with the scenery along with total privacy. Spent two nights in one of the villas equipped with a full glass-surrounded bedroom, a huge bathroom with steam sauna and two individual powder area with suitcase storage. Staff is very attentive. Cart service does require time to wait but you're in a resort relaxing in your holidays, why hurry~! Local restaurants are just a ride away. You can use Grab or hire a taxi to move throughout the beautiful Phuket peninsula.

Miinukset: Bugs, mosquitoes... need more bug repellent then what is provided. Ponds inside the villa may not be so clean.

Plussat: simply everything, from the moment we stepped in until checked out. we've stayed in spa sanctuary and it was the most luxury hotel we've ever stayed, felt like a second honeymoon. When you stay in sanctuary villas, they are in designated area among with other few villas separated perfectly each other for privacy. But don't worry they are still in walking distance to other facilities and if you want you can use your own reserved villa bikes or call for a buggy for free. Included free massage per person every night. Afternoon tea/coffee with healthy box of snacks. Daily surprises, such as detoxing tea, steam room aromatic basket etc., daily fresh fruits, complimentary organic tea and coffee varieties, late afternoon cocktails and soooo much more.. Also free activities included to your villa, where you can choose between 50 different activity to make your time there more valuable. For staff, there is no such word can explain staff and how great they make you feel. They are there just to feel you comfortable in every moment and do not think or worry anything about and done everything whatever you need whenever you want. Special thanks to everyone! Definitely worth every single penny and would not ever think twice to stay again.

Miinukset: May be dress code in Saffran restaurant can be bend a little bit for t-shirts.

Plussat: A lovely place to be. Loved it from the minute I entered and no heart to leave the place. It's full of greens. Made you feel wonderful. The rain added the joy. The birds chirping all through the day. You will fall in love again and again there with your sweet heart and the place. The staff were so courteous, they made you feel like a royal..

Miinukset: Everything was lovely...

Plussat: Excellent service, food, staffs, facilities, ect. Everything was awesome!!

Plussat: Exceptional quality of the service. In the spa sanctuary, no children and the villas are so secluded and big that you really enjoy peaceful holidays. Fantastic staff and extraordinary massages provided directly in the villa. Evening surprises during the turn down service, always kind and nice. The staff of the hotel, the quality of the food, everything was just perfect, truly.

Miinukset: Clients coming from certain countries recently open to tourism or having less social education despite their successful career, can be noisy or rude. Fortunately, the are not part of the Spa Sanctuary resort ...

Plussat: The possibility of unlimited massage in the villa

Plussat: The staff

Plussat: The staff are so helpful and the location with a private pool is luxury

Miinukset: Meals a little expensive

Plussat: Beautiful villa, private pool with jacuzzi, thoughtful gesture such as relaxing tea during turndown service, herbs for steam bath, etc. Very friendly staff.

Miinukset: Nothing

Plussat: Hotelli ja uima-alas oli todella siisti ja moderni ja pavelu hyvää. Onneksi lähi kylä tarjontoineen oli aika lähellä.

Miinukset: Hienohko resort alue ei tuntunut kotoisalta. Aika suppea ja yksipuolinen tarjonta ja aamupala oli heikohko. Resortin hinnoittelu enemmänkin venäläisille joita siellä paljon olikin. Bookingkomin kautta otettu 4-hengen huone ei soveltunut neljälle - eli ei pidä luottaa tietoon. Onneksi ystävällinen henkilökunta sai huoneiston vaihdettua isompaan yhden yön jälkeen joka olikin sitten oikein hyvä. Esimerkkinä hotellilla öljyhieronta 1300bth kun kylällä 400bth. Olimme reissulla neljän aikuisen porukalla neljällä eri alueella Thaimaassa. Täällä neljän hengen samat juomat ja ruoat noin kolme, lähes neljä, kertaa kalliimmat kuin halvimmassa paikassa.

Plussat: Very nice overall

Miinukset: Breakfast wasn't that good

Plussat: Room, 2 bathroom, loft room Bed and pillows Chic lobby, table Football game Nice beach and pool

Miinukset: Breakfast need improvement Staffs need more training for better services, especially spa receptionist.

Plussat: Modern, clean and great value for money

Miinukset: A little remote but worth it for the lagoon side setting

Miinukset: Charging for late check out (2 hours) above our daily rate

Plussat: Bed was comfy, breakfast was amazing, great location, fun boat rides, loved it!

Plussat: Nothing except the Laguna location

Miinukset: Rude staff

Plussat: Specious balcony. Nice boat to cross the lake, kind of entertainment. Nice beach. Good playroom

Miinukset: The room is small. The door of wardrobe didn't close completely so I slept with a light from wardrobe. The breakfast is bad. Very limited choice, very Asian style and same every day, the coffee is horrible. The food in the hotel restaurant was uneatable. Very isolated place, to get to the shopping mall or restaurants area you have to take a shuttle

Miinukset: toilets are open and small

Plussat: Huippusiistit huoneet (meillä oli allaspääsyllä), aamupala erittäin hyvä, palvelu ystävällistä

Miinukset: Keskellä ”ei mitään” mutta sekään ei pahemmin haitannut kun olimme valinneet kohteen tarkoituksella täydelliseen rentoutumiseen Karonin ja Bangkokin välille.

Plussat: Luxurious rooms and facilities

Miinukset: To many Chinese people there who were all over the place especially during breakfast you could barely get to the buffet for all of them.

Plussat: Reception team fantastic, restaurant teams superb, driver outstanding. The service and engagement is superb, really wonderful team. Food, facilities and bedrooms very good quality.

Miinukset: Just a little bit out of town.

Plussat: Clean, spacious and friendly helpful staff. Facilities were great and the staff and service excellent. Food and drink tasty but expensive

Miinukset: Food and drink very expensive as there was no where else to go really. (Small nice cheap restaurant just down the road). Music is booming from dawn til dusk. No real quiet spaces.

Plussat: Staff - courteous, friendly and helpful all the time Pool - beautiful pool with Instagram worth sun-beds Free shuttle to the Dream Beach Club Room - clean and modern

Miinukset: Breakfast - many variety but almost the same spread every day Location - a bit remote. Great if you’re looking to spend time at the pool and beach only. Not ideal if you are looking to walk out to restaurants / bars / massages. We rented a car so it was not an issue.

Plussat: Viiden tähden palvelu. Hyvä aamupala, siisti, ystävällinen henkiläkunta.

Plussat: Cleanliness and spacious

Miinukset: The location is a bit out in the middle of nowhere but okay...

Plussat: Very very modern and clean hotel - Customer service was excellent. We had kindly been upgraded to the sky pool suite which was probably one of the best rooms we had stayed in! Full mini bar with nice foods and lots of toiletries. Very very kind and lovely staff and also incredible food! 10/10 would recommend to anyone

Plussat: The restaurant staff always great and happy

Miinukset: It is a low season now and in Phuket I suppose they don't have so much staff at their disposal, so the operations are a bit slower than usual.

Plussat: Mukavan pieni hotelli, jossa viihtyisä allasalue.

Miinukset: Allasalueen laatoitus oli vaarallisen liukas kastuttuaan

Plussat: Very friendly owner Everything nice and clean

Plussat: Rauhallinen sijainti, kaunis pihapiiri, puhdas allas.

Miinukset: Lapsen kanssa turhan kaukana rannasta, etukäteen sai kuvan rannan olevan lähempänä, rannalle pääsi erittäin epäsiistin asutuksen läpi.

Plussat: I warmly recommend this place. The accommodation is really good for the price, the pool is nice and surrounded with tropical greenery, it is super clean, and the staff is so lovely! I liked it so much that I booked one extra night.

Plussat: Gorgeous place, pool is lovely, we really liked it.

Miinukset: I paid over 17000 baht for a two room apartment for nine days. My friend paid 5000 for 5 nights for a 1 brm. I think I got cooked on rates. The apartment smelt of sewerage the whole time (this is very common in Thailand - not renowned for using an S bend.)

Plussat: Viihtyisä ja kodikas paikka, henkilökunta ystävällistä.Hyvä aamupala. Uima-allas ja ympäristössä pieni puutarha.Ei liikenteen melua, rauhallinen ympäristö.

Miinukset: Matkaa rannalle muutama 100 metriä, mutta matkanvarrella kauppoja ja ravintoloita, joten matka ei päivällä haitannut. Illalla Tuk-tuk:lla.

Plussat: Staff very friendly. Nice pool. Comfortable room.

Miinukset: Need to prebook breakfast the day before. Place is at the back road which requires more waking to the beach.

Plussat: Nice pool, clean rooms, all good

Plussat: Gorgeous property. The villas are modern and comfortable, the gardens are lush and the pool is beautiful. Extremely reasonably priced for the quality of hotel! Enjoyed every minute of my stay. Highly reccomend for Bangtao beach.

Plussat: We like the daily clean up and bottles of water. (Except there was no cleaning on sunday?). The pool is really nice and its nice that you have a little kitchenette where you can make coffee and toast some bread if you like.

Miinukset: The bed was very hard. The office was closed for 4 days and we had to ask ourselves how we should check out with a closed office. They had a good solution but its kinda weird we needed to ask about it instead of getting informed by the staff

Plussat: Nice, little pool. As there were almost no guests in the property, breakfast was not available there. Good value for money!

Miinukset: As there were no other guests, the atmosphere was a bit strange.

Plussat: Great location, super cozy, absolutely beautiful garden. Feels like a hidden gem. 1 minute walk to beach, restaurants & shops around the corner. Lovely staff. Breakfast was good too. Fair price. Would come back!

Miinukset: AC a bit intense. We covered it with a towel, and then it was ok. Smoke & rooster screams from neighboring house might bother some.

Plussat: the location was amazing the staff was really nice

Miinukset: there were lots of mosquitos in room

Plussat: Great location, friendly staff, nice pool, really nice rooms, fantastic stay!

Plussat: really really friendly staff Restaurant was OK

Miinukset: Rooms are basics

Plussat: The staff were courteous, always tried to be helpful, smiled and acknowledged our presence everywhere, even on the street. They were absolutely wonderful.

Miinukset: I have nothing derogatory to say about the establishment. We only ate breakfast and an occasional snack in the restaurant given that it is Halal. Food was always wonderful and plentiful but there were many other restaurants in the area where the serving of Halal was not a problem.

Plussat: The location of this place was great! Easy to get around and the beach was only a minute walk away. The staff was friendly and the place it self was wonderful.

Miinukset: Everything was wonderful here

Plussat: Nice little affordable chalets!! Great stuff very nice and helpful

Plussat: This was the most relaxing holiday ever! I have a 15 month old girl and she just loved it! We loved it too! You can use the stroller everywhere on the compound. The breakfast was great! The restaurant had ok food! If you don't want to leave the hotel, then that food will do...There are other restaurants on the beach and you can walk to them from the restaurant. There are 2 restaurants across the street from the hotel and a 24 family mart as well!. I will come back! The kitchen in the room has everything from scissors to bread knife to bottle opener!

Miinukset: bed a bit too soft for us.

Plussat: We're an older couple w/ no kids and chose to stay here because friends of ours, who have kids, stayed at Sunwing. And our 6 night stay was, overall, most impressive. The breakfast buffet is "resort large" with anything you can imagine. Our large room on the 2nd floor was quiet with a balcony. The bed was comfortable and we also had a large couch which was nice when our friends visited a couple of nights. During the day, the friends kids had plenty to do since they have so many pools and of course the beautiful sandy beach. Being in our 40's, we are definitely ok with the family aspect of the this resort. It is quiet around 8:30 at night as Bangtao seemed to be the quieter overall beach, which was excellent.

Miinukset: The one knock on Sunwing, beyond the large breakfast, is the kitchen was ok. We chose to walk the beach and enjoyed other beachfront restaurants

Plussat: Lapsille oli runsaasti laadukasta ohjelmaa ja tekemistä. Lisäksi uima-altaat ja sijainti rannalla olivat täydelliset. Huoneessa oli kunnollisen kokoinen jääkaappi, mikro, vedenkeitin, astioita ja mahdollisuus tiskaamiseen.

Miinukset: Huoneiden siisteydessä oli toivomisen varaa. Lisäksi huoneissa oli hyönteisiä (hyttysiä tai luteita), jotka pureksivat useampaa perheenjäsentä. Huoneemme sijaitsi myös niin, että viereisen rantabaariin discojytke ja öiset ilotulitukset häiritsivät herkempiunisia osana öistä.

Plussat: Sängyt hyvät, aamiainen erinomainen, hotelli rannalla, maisemat ravintolasta, altaita joka makuun, siistiä, hierontaa, kauppa, automaatti, kyytipalvelu, ruoka

Plussat: Great location, right on the beach, and the rooms were very tastefully decorated which is unusual in Phuket! Loads of bedding and cushion options! Excellent breakfast too-copious amounts of papaya

Miinukset: Air con didn’t work at first but they soon sorted it for me

Plussat: Mahtava keidas rauhallisella rannalla. Korkea laatu kaikessa.

Plussat: Beachfront access, great pools, excellent breakfast, spacious rooms, extremely clean and comfortable beds, recycling bins!

Miinukset: Mini Land was great for young toddlers up to 4ish years, and teens room was strictly limited to 8 years and above. However the in between age of 5-7years who are more mature than the toddlers and seeking older activities like board games, video games, could have been allowed to use the Teen room with one adult supervision.

Plussat: The pool slide is definitely our favorite! My kids couldn’t get enough of it. Room size also on a bigger side which is perfect for families with 2 young kids. Massage place by the beach was excellent, the sound of waves were very relaxing, no need spa music for sure.

Miinukset: Drop off lobby and receptionist could’ve been more inviting as it would set the mood and expectation for the rest of the stay. Currently looking like a hospital lobby (sorry :( ). While room interior is fine, exterior and hallways need some re-touch to upgrade the look.

Plussat: An excellent place for families.

Miinukset: The only small problem was that the patio door didn't seem to lock. It is very safe so it wasn't a problem.

Plussat: Hotelli oli kuin pieni sademetsä palmuineen ja isoine kasveineen altaiden ympärillä. Erilaisia aktiviteetteja oli sopivasti. Kuntosali oli myös hyvä. Hotelli oli siisti ja henkilökunta ystävällistä. Huoneet olivat isoja. Sijainti aivan rannalla mahtava!

Miinukset: Huoneeseen tuli viemärin/homeen hajua ajoittain, mahdollisesti ilmastointilaitteeseen kertyvästä kosteudesta johtuen. Henkilökunta kyllä teki parhaansa asian kanssa ja laitteen puhdistamisen jälkeen haju väheni huomattavasti.

Plussat: Todella paljon erilaista ohjelmaa eri ikäisille lapsille ja koko perheelle. Monipuolinen aamupala ja kaikkiaan hyvä ruoka. Allasalue loistava. Lapset pitivät erittäin paljon liukumäestä ja siitä että altaita oli useampia jotka olivat eri syvyyksiä.

Miinukset: Hotelli on vähän kaukana kaikesta. Mutta toisaalta hotellilla on kaikki tarvittavat.