Loved decor and friendliness of staff
Valet parking only
no refrigerator in room
Bathroom too small, room size fairn overall meet and comfortable.
Not the quality compared to price paid
Close to the federal building.
Rooms were not good. Beds were terrible. Possibly the worst hotel beds I have slept in. Noisy and kept the kids up as they are light sleepers. The hotel itself smelled old and the rooms did as well. There was mold in the inside bath/shower unit. We left the hotel as soon as we could. Staff were fantastic. The employees in the hotel did a great job.
Watch out for the noise and cockroach
We found that the noise from the highway can be very loud and make it challenging for children to sleep at night. We also found cockroaches in the bathroom and that is not good indication of cleanliness. We raised the fact that we found the cockroaches to the hotel staff and their response was okay we will inform the housekeeping.
A descent hotel with a pretty face
The staff was really personable from the valets to Jorge to the counter staff. The hotel has a very appealing luxury façade but wait until you get to the room.
The room air conditioner did not cool the room. The ceiling had what looked like "black mold" but at closer look may be lent from the air conditioner vent. The room area that housed the ice maker looked very neglected which made me feel that the hotel was beautiful on the surface only.
nice hotel great location
too expensive for parking 35$
Breakfast buffet was phenomenal
Bed was somewhat comfy and internet was good in my room.
I booked well in advance, but was given the room next to the elevator because they were sold out. The front desk person did try to be honest about it when I checked in, but didn't have any alternatives. The shower made a horrible chugging noise, and fixtures in the bathroom had visible rust. Also, although downtown Houston is not a walkers' paradise anyway, we were barely in the downtown center and had to walk 20 minutes or more to get to decent restaurants.
I loved that there were healthy food choices for breakfast at very reasonable prices. The express breakfast delivered to the room was a real treat.
At night, the AC seemed to shut down automatically for a period of time. It got a bit stuffy in the early morning hours.
I loved the Crowns Plaza location to Mid-Town. I was just a cheap cab ride away from all my friends and the excitement.
Glasses were to small to mix cocktails in the room
The Whitehall Houston sijaitsee keskustassa, ja Hobby Center for Performing Arts (teatteri) ja House of Blues Boston (konserttitalo) 15 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja limusiini- / town car -palvelu.
Perustuu 662 arvosteluun
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