Sunrise Royal Makadi Aqua Resort

Everything was outstanding starting from booking the room, the hotel began to contact me to provide all my needs All the staff were incredibly helpful, friendly and always check if we need anything There are many activities to enjoy every moment with professional team. Finally, I'm planning to be there again in shaa allah

Food is tasty and very good with big variety, but I have stayed for 5 days with minor changes in buffet, which was a little boring Desserts was not good as the rest of food

Staff in general were outstanding and extremely helpful. Excellent facilities: rooms, restaurants, sporting facilities and swimming pools. Liked that the activities, pools and bars were spread all over and prevented over crowding. Everything was extremely clean and the place looked amazing. We didn't get to do many of the evening activities but the general feel and vibe was very lively and people seemed to be having a lot of fun. Rooms were very comfortable and provided us with all that we needed to make our stay memorable.

Inform customers about the service charge before bookings are made to allow for accurate budgeting. Cost of the spa treatments are extravagant. Sporting activities need to be better rorganised, more equipment made available (proper putters for the crazy golf) and staff to be more knowledgable. The quality of the ice-cream was a big let down.

The breakfast was great! The lunch was great and the dinner was great.

The key card to my room didn't work properly to start with and they had to send someone to fix it twice. I then felt uneasy about leaving the room in case we couldn't get back in and it was quite a way to Reception. When I rang reception I didn't find them very caring and they seemed quite brusque. All the other staff were lovely though.

Good beach, sea entrance best in area and suitable for kids. Everything is clean and maintained. Welcoming staff, nice people. Family room we stayed in wasn't renovated, but still was nice clean roomy and cosy. A lot of entertainment for kids and adults - water slides, golf, diving-standart staff, but they are all here. Good kids playground. There is room by room renovation taking place, so some rooms could be even better then we had. There are some corals but small ones, more like rocks, ans some fishes. For good snoorkling better walk to Stella berth ~2km or take boat trip. Wifi is OK, streams youtube no problem and works almost everywhere.

Main restorant's food not great but not terrible, depends on the day. Could use some other grains exept white rice. Some alacart restorants also need improvment, we didnt go to every one of them, but Chimichuri didnt impress us. Beach is crowded, umbrellas are pretty close to eachother, but there is better chance to find free sun bed. Only very basic snoorkling expearence possible on the location.

Pizzas, bread, animation team amazing.

Not enough outdoor non smoking areas in restaurant. They kept saying welcome home - should be welcome to your sunshine home!