Ryans Pocket Hostel

The room smells like damp. The air conditioner requires cleaning and maintenance. The bathroom and shower require cosmetic repairs.

Location

- appliances not working (keys and safe) - unhelpful staff: it took ONE HOUR to have the battery of the safe changed. Upon arrival keys did not work and the staff pretended us to go back to reception 10 minutes walk away to pick up new keys. Really? - less sorry, more action: make sure things are working before a client checks in; provide maintenance with tools to do their job (he was sent to our room with the wrong screwdriver) - keep your word: if you say that Maintenance is coming at 9:00, he has to be in my room at 9:00. It is unacceptable that a very simple issue is fixed after ONE HOUR. Who compensates me for the time wasted?

5mins walk to port/bus/taxi. There was a bed. The cleaner comes daily.

Shower is so small, I could not stand and shower without burning myself. The room had a really bad smell. It was so stuffy, and claustrophobic (the smell did not help). Had I gone to this hostel with any expectations, I would have been massively let down. There was a random window shutter which we opened and there was a small seating area behind it. This was shared by 3 people. Which I don't think everyone knew about as one room had left their blinds open, and lights on, and we could see their room.

Location, silence

Bad smell in the room, located on the first floor, probably from garbage and open drainpipe in the interior terrace. Very small and uncomfortable shower