JW Marriott Indianapolis

Disappointment

For the price, the TV was freezing during the program and would shut down without warning. The staff arrived quickly and was able to correct within 15min but by that time the program was no longer available the room was cold, and the thermostat wasn't working properly The bathroom was poorly cleaned and the toilet seat was loose and not replaced

Disappointed

the hotel decor and staff were great.

I paid extra for the "City View" only to be put at the back of the hotel. Also, our room was right beside the elevator. The elevator made a high pitched squeak every time it moved. We were celebrating our 22nd anniversary at the noise was annoying and kept waking us up.

Stay away from hospitality rooms

Beautiful hotel with excellent customer service

My room was located next to a hospitality room where young people were talking very loud on a Sunday early morning. We were awaken at 5 am due to noisy neighbors.