Courtyard by Marriott Istanbul West

I arrived the hotel very late. Around 2 AM and set wake up call 8 AM. My flight was 10:00 AM. They did not wake me up. I missed my flight. When I ask them, they said they did not set any wake up hour which means when I checked in and told them they forgot. And nothing happen. They just said they are sorry. Beside that hotel was not clean. Definitely I don't recommend this hotel.

Friendly staff, tasty breakfast, easy access from the airport

Nothing

location is very convinient

Go location to ariport if your flight is delayed or disrupted.

The television did not have sound for certain USA stations

Fantastic room, excellent shower room

the room was too warm, there was no airing

For a new set up in Istanbul Airport Hotel scene, Mariott staffs, from the airport pick up to the receptionist exhibited great potentials to be the one hotel to call on a short transit to Istanbul. Well done! and Thank you!

This might not be applicable to the Istanbul Coutyard staffs directly, but i happened to chance upon a Mariott staff meeting during my stay on the 17-18 Oct, I did take notice of them and on a negative feedback, they were certainly not friendly and courteous as compared to the working staffs at the Coutyard, despite them still carrying the Mariott name and they are off duty.

A modern good quality hotel with all comforts, good and attentive staff, good size rooms.

Restaurant very expensive with little choice, espresso coffee is made with proper espresso beans and not with Turkish coffee, but the major drawback is the surroundings of the hotel.