Golden Galata

1) The reception deck (in the basement, a separate entrance) is not always opened. All the next day after our check-in the reception basement was closed. On our check-out day (we spent 2 nights there) the reception was opened at 11 am only, We planned to left our luggage at the hotel from the early morning till evening, but we could not do it because the reception was closed. So we were waiting till 11 am. Then the host arrived and told us that the reception will be closed again after 3 pm, so we should take our luggage before it. So the day was lost, we did not realize our plans in Istanbul. 2) Most important. The cleaning lady dropped down a brand new daughter's iPhone from the bed and broke its glass. When we returned to the room, we found the room cleaned, but the iPhone was broken and was moved to another place. I told the host about it the next day (because that whole day the reception was closed). The only answer was "Are you sure?". Yep, I was sure. But there was no even "We are sorry, please excuse us" at all. Nothing like that. 3) The air condition. Portable, on wheels, weak and absolutely inadequate. Maybe it's OK in springs and autumns, but in July, when the outside temperature is +35, it did not help, and only provided noise. 4) The views to both sides - just broken houses. Not nice. Even those we lived on the top of the house, and it was possible to see a little piece of Bosporus far away in a slot between broken houses.