White Monarch Hotel

Nothing

It was a really bad experience since the moment I arrived. First of all, the main entrance which is shown in the presentation pictures was closed, and it was only paper note written in Turkish language. At the reception desk, after the formalities were finished, I was asked how I would like to pay, despite the fact that the room was already paid. The card which is necessary to open the room's door was handed over without any piece of paper which is normally given, having information about room number. This can be understandable, maybe they ran out of those papers. Once in the room ( Room 405), the bad experience really started to happen, accompanied by a really bad feeling. - The external walls were all made of glass. This could be fine, however one of the curtains was missing, while the other could not cover the glass completely. Basically, at any time, anyone from outside could see inside of the room. -The remote control for the TV was missing; - The hangers inside of the wardrobe were not available, only the clamps could be seen; - Electricity wires were hanging out which in the bedroom, but also in the bathroom. These could be really dangerous if someone would touch these. - The bathroom was not properly cleaned; - There were electrical outlets missing. For all o these described here, there are pictures attached. After complaining to the person at the reception desk, he went up with me to check the room. He tried to convince me that the room is fine. However I have insisted if I can get another room. I went back with him at the reception, and I got another room. This time was the room 505. On my way up I was thinking to myself, that everything should be more than fine now. Another surprise. The door was already opened, and the room was totally under construction. For this there are also some pictures attached. After complaining at the reception one more time, I have received another room which was not 100 % fine. See the pictures attache

Good location

Tv is not working. There is a cattle, but no tea,coffee

All it not clen and Very Very small rooms and They Are not clen god. i want never com bake to this hotel.

Nothing

Very old property.in this rate I booked Radisson blue 4 star hotel