Sankt Moritz hotellia

Plussat: Friendly and helpful staff. The receptionist Laura was especially kind and thoughful. Quiet and ideal location for enjoying the great mountain view in front of the room. We also loved the hiking trails behind the hotel. Free shuttle service to the train station was a plus. Dinner was very good too.

Miinukset: Nothing

Plussat: Spacious rooms, great location

Plussat: The staff were brilliant and getting the gondola park pass was amazing.

Plussat: Amazing place. Great amenities. Lots to do around. Polite staff. Picture perfect setting. Wished had spent more time at the property. Will love to come back again.

Miinukset: Cant think of something like that.

Plussat: Loved the family rooms with balcony and the view of Alps and the garden outside, very stylish and comfortable. Perfect for family bonding.

Miinukset: Location was bit inaccessible so had to take cabs and spend around 20euro per trip but was worth it

Plussat: Exceptionally clean place. Everywhere was immaculate. Staff were very accommodating, the room was fabulous...the view spectacular. Overall wonderful place to stay and very quiet. Food decent price for Switzerland.

Miinukset: No tea or coffee making facilities in the room but a kettle could have been ordered from reception. A large bottle of water and some chocolates were in the room upon arrival though.

Plussat: We had a lovely stay here for 1 night. We booked a family room and had a panoramic view of the mountains and the lake. Wonderful way to wake up in the morning! The room itself was a very good size and the beds were comfortable. The hotel feels very high end and the equivalent of a 4 or 5 star elsewhere (reflecting St Moritz clientele I suspect) The breakfast at the restaurant was very varied and of a high standard. We also had dinner here and the food was excellent. We were able to use the hotels free shuttle service to travel back and forth to the train station. This was very helpful. The hotel has a playground for children which my 8 and 4 year old loved! I was able to watch them whilst drinking coffee and reading on the terrace. The setting of the hotel is stunning. You will not tire of looking out to the mountains!

Miinukset: It’s too strong to say I didn’t like this but just something for others to bear in mind - the spa facilities are only available from the afternoon and children can only access them for limited hours. We arrived at 7:30pm and left the next day at 1pm so didn’t get to use these. Not a big deal for us especially as the mountain scenery is very calming and relaxing too!

Plussat: It is a luxury hotel by all means. The hotel is in excellent condition. Very good, friendly and even personal service. Excellent breakfast. The concierge service is very helpful and friendly.

Miinukset: The staff tries to be always at your service. Some times like in breakfast the staff is a bit "too close" to you.

Plussat: Excellent breakfast choices and service. Overall atmosphere and location, if you want calm and relaxing atmosphere.

Miinukset: Food served in the lobby restaurant, don;t remember the name could be better. Ordered club sandwich was bit surpised as the toast was literally black ( burned). Did not complain, which i should have anyhow, but now i did. As you don't expect this quality. Even the wagyu burger was served with hardly any dressing ...

Plussat: Without doubt the best hotel I have ever stayed in. The breakfast is a breakfast to be enjoyed - I have stayed in many hotels all over the world and this is without doubt the best breakfast I have ever had! The facilities and staff are excellent, and in particular the staff are very helpful and friendly. There are no extra charges for lift passes, bikes (electric & normal), tennis courts etc. This is the second time I have stayed at this hotel and I will hopefully return again - this hotel sets the benchmark that other hotels need to strive to achieve. Excellent.

Miinukset: Leaving - I wanted to stay longer:)

Plussat: Nature.

Miinukset: Quiet and well managed hotel. Staff are excellent throughout.

Plussat: Beautiful, traditional luxury hotel in outstanding location and with very professional staff.

Miinukset: All was good and luxury has its price ;-)

Plussat: everything good

Miinukset: no

Plussat: Fantastic architecture, excellent service, great views

Plussat: Every thing was amazing . Location.. staff.rooms.. view.. environment.. to be clear i travel every where and stayed in 5 stars hotel but this is the first time i feel like i am in the place every single thing was taking care with a tiny detail.. i f you want to have a luxury stay dont even thing to miss this hotel .. highly recommend .. and thanks alot for all lovely staff..

Miinukset: Nothing every thing was awesome

Plussat: This place is magical and amazing! The service was spectacular all around. We had a great experience there. Everything was top notch and felt like we were royalty!

Plussat: Overall quality and en excellent level of service.

Miinukset: The price was high, although it was worth it.

Plussat: Remarkable building with the best view of the lake and mountain beyond. The lobby and breakfast/dining areas were grand and beautiful. Our room had more inclusions than any other we have stayed in.

Miinukset: Absolutely nothing.

Plussat: Good location, because close proximity to nature and out of town. Better than staying in St.Moritz downtown. Also they have a good outdoor jacuzzi in their spa center.

Miinukset: Food could be better for what they are asking. Little overpriced.

Plussat: Fantastic location above St Moritz. Fantastic food! Recommend booking dinner! Great spa! Comfortable bed. In the Summer if you stay 2 nights of more you get a pass for al trains, buses, cable cars in the Engadin valley - fantastic value for money !

Miinukset: Nothing

Plussat: The views are amazing. Fantastic cheese Fondue at their restaurant.

Plussat: Location is outside of center city but good for hiking. In general, this is a good hotel with no pretensions of being a great one. The staff was very helpful in terms of where to sight see and where to hike. The food quality matched the facility quality. Views from the room were very nice.

Miinukset: Our rooms were not in the main building and we had to lug luggage forty yards up a small hill and then upstairs in the hotel (no elevator). The showers are small, floor level and curtained, so there is potential to get water all over the bathroom floor, until you learn how to control the shower head and your minute, constrained maneuverings. The room price for St. Moritz was pleasantly surprising and therefore the hotel was good value for the money. Because of that value, we would willingly stay here again, despite the shortcomings.

Plussat: Friendly and good personnel, speaks fluently several languages. Beautiful building, spacially, clean, modern. Restaurant is nice, food and breakfast are good. Bedroom is sober but nice and clean. Window views from room and restaurant are stunning!

Plussat: Excellent breakfast, featuring lots of local products. Very comfy and awesome wellness facilities.

Plussat: The breakfast was good. The staff was friendly.

Miinukset: The rooms are very old fashioned! Especially the bathroom. The location isn't as good as it sounds. I'd not go back.

Plussat: The staff was very nice, the room very spatious. Last but not least, having tea, coffee and homemade cake at your disposal the whole afternoon was the best !

Plussat: Siisti, tyylikäs hotelli hyvällä sijainnilla. Henkilökunta todella ystävällistä ja aamupala hyvä.

Plussat: The views are like heaven on Earth. The stag are very friendly and accommodating to your needs or questions about the area or other area of Switzerland. The daily breakfast is quite good. The beds are comfortable. The stores in the area are expensive but you are in St. Moritz! There is plenty of atmosphere and areas to hike or ski i(n winter). You can expect a wonderful time at Hotel Eden!

Miinukset: The beds were a bit small.

Plussat: Everything was perfect. The room (comfortable bed, very nice wood smell), location (just a few minutes away from Berry museum, train station, supermarket, nice restaurants), view from the window (the lake & mountains), free cable car pass to two mountain peaks (if you stay in the hotel at least for two nights), fantastic breakfast (muesli with berries were really good).

Plussat: Family owned and run hotel. Nice coffee/tea available in the afternoon and a salon open 24 hours with refreshments.

Plussat: Everything about this hotel was quality, from the crockery to reception staff. Underrated at 3 stars.

Plussat: Ambiance, great salon free coffee and tea 24 hrs across from lobby.

Miinukset: Awesome service location and friendly staff. Nice high tea.

Plussat: great staff, helped with many details of our stay

Plussat: Clean, pretty, serene and in town. Good views of the mountains.

Miinukset: Nothing. It was perfect for us!

Plussat: Vegans, so we only ate the fruit and greens- excellent

Miinukset: Bathroom light over the wash basin never worked. Up the hill from the plaza. Also sent down to the lake for dinner without a reservation- were rejected for dinner and had to pay for a cab return to the central square. Unimpressive.

Plussat: Everything! It’s amazing. The view, location, people, service, food, indoor & outdoor pool, spa. Staff are simply wonderful and made our stay so enjoyable. I don’t remember everyone’s name but Thank you Katherine, Paolo & Valentina. We will definitely be back!

Miinukset: Nothing!

Plussat: I visit this hotel 6 -7 times during 15 years. Always best is the best. Spa is incredible. Very good stuff.

Miinukset: Too high prices in restaurants.

Plussat: A true luxury hotel perfect in every sense.

Miinukset: What is there not to like. Pretty close to perfection

Plussat: Location

Miinukset: Hotel needs renovation. Lacking vibe. Feels a bit tired. Food needs to be improved especially Romanoff.

Plussat: Staffs are not friendly neither professional. They make a mistake and claim on us!

Plussat: Staff was super friendly and always attentive to even minor details

Plussat: Service was very personal and focused on meeting each and every guest requirements. Free shuttles to outside restaurants / bars / shops in the hotel Bentley is a very cool touch!

Miinukset: Bedding alternatives would be great (ie soft mattress covers and / or pillow options

Plussat: View, lobby was comfortable, staff was good

Plussat: This was our second visit to the Carlton but pure luxury and service - love the location and views of St Moritz and the lake ... although the price is on the higher side ~ we felt we received up and beyond the highest level of service and amenities!! Top notch ... would love to go back!!

Plussat: The building is beautiful and the interior matching the atmosphere

Miinukset: I would say staff need to be equally attentive to customers who are not “famous”. Also, when we arrived the bathroom in our suite was not spotlessly clean as we found hair in the shower. Receptionist didn’t really seem to bother. Unacceptable for any hotel, not to mention in that kind of establishment. In general, if you are not a famous billionaire and you can still easily afford to stay in a place like this, choose a different one.

Plussat: Nicely designed hotel, smart and convenient design of the rooms (apparently, the smallest rooms are not too spacious, but if you can afford staying in the larger room, it pays you back). the staff is friendly and helpful and tries to make your stay perfect. tasty breakfasts, inventive cuisine in Hide&Seek (we missed visiting Ecco, since it was still the beginning of the season and it was closed).

Miinukset: there were two single beds instead of a double one in the room, we stayed, and two separate sets of mattresses and blankets. the rest was absolutely fine

Plussat: Great staff, breakfast amazing. Loved the open fireplace.

Miinukset: Beds could have been more comfortable. Very pricey.

Plussat: Nice property small rooms for the price good breakfast

Miinukset: Not a good value for money

Plussat: Brilliant thanks a lot

Plussat: - Spa: 5 different saunas, swimming pool and separate section for ladies if desired. It was never crowded and opens until 21 in summer. - Breakfast spread: mimosas, full english, omelette station, fruits, breads, local meats and cheese, etc and a menu for eggs Benedict. Available until 11. - Room: we were upgraded to a junior suite and had a chocolate cake with a card waiting for us (it was our wedding anniversary). The room exceeded our expectations, it was spacious and comfortable, had a separate seating area, fridge, coffee making facilities, two tvs, and toilet was separate from bathroom. - Staff: everyone was really nice and helpful, very international, special thanks to Simona and Angelina. - ebikes for rent at a great price. - Concierge: he gave us really good tips to make the most of our time in St. Moritz - Tranfers: complementary transfers to and from the train station. We loved our stay and are looking forward to coming back.

Plussat: Room was great. As was the breakfast!

Miinukset: Nothing..

Plussat: I think I paid roughly £180 a night for this very top end hotel in St Moritz which included a great breakfast . That seemed very good value to me considering the standard and location of the accommodation. A grand and luxurious hotel combined with friendly and unpretentious staff made for a brilliant holiday. I'd definitely go back.

Miinukset: Couldn't fault it really

Plussat: When you are a fan of Kempinski its simple.. they never fail to deliver .. This beautiful Heritage Hotel hides what all Kempinski Hotels deliver .. an experience .. and it starts from the first time you walk through the doors .. tired and excited all at once.. Now for me you can have the most beautiful wrapping but you need the heart and the blood to flow to really bring all parts of the experience together.. and that's simply the team of people that make it tick.. From door to check in to housekeeping to restaurant managers and staff.. put simply "What A Team"

Miinukset: Nothing

Plussat: Average

Miinukset: Room too large

Plussat: Kiva uima-allas ja hyvä sauna. Aamiainen oli runsas ja monipuolinen. Hiljainen.

Miinukset: Yliaktiivinen henkilökunta.

Plussat: Comfortable bed, good breakfast provided, free complimentary mini bar during stay, near the bus stop and near supermarket (coop)

Miinukset: Nothing

Plussat: Great welcome. Very spacious and comfortable room. A kids club and an amazing spa. Loved the bar ambience. What else???

Plussat: Nice breakfast and room.

Plussat: Very clean, friendly staff, free minibar restocked every day, very cozy bed, nice breakfast included, great location. In one word it was perfect for us!

Plussat: Good location /good hotel/nice facilities !

Miinukset: Except promos-like BFriday-to expensive like Sankt Moritz generally

Plussat: Breakfast was great with great staff and variety of foodstuffs, great coffee, staff was outstanding, located right across from the mountain lift and handy to a pharmacy and great restaurants.

Miinukset: Perfect in every way would stay there again in a heartbeat!

Plussat: The staff was extremely friendly and helpful, with great advice for hikes and skiing. The on-demand shuttle to and from the ski station was great, especially as the ski lift parking was completely full. Room was quiet and comfortable.

Miinukset: Breakfast was good but could enjoy a bit more variety, especially on the sweet side. The bathroom could be refreshed a bit, especially the lighting.

Plussat: Nr1 hospitality! The staff is very helpful and extremely kind. My boyfriend had his birthday and the staff helped me to surprise him: the chef baked two small delicious brownie cakes (one for me so I could also taste it) with candles and decorated it very nicely . The receptionist guy and the chef brought the cake to our room personally with a card including nice birthday wishes. We really appreciated this gift, thank you once more for organizing this! The room is large, the beds were comfortable, the view from our terrace is wonderful, just as the bathtub, they offered even eco-friendly toiletry products in the bathroom. Personalized greeting card waited for us in our room. The hotel offers you free e-bike rental, you can use an umbrella free of charge during your stay. Unfortunately we did not have time to try the wellness features, but the swimming pool and the whole wellness area looked beautiful. The breakfast was varied and substantial, they were offering home made jams as well. The waiter was very kind and we had the opportunity to choose from egg dishes as well. The receptionist girl was very kind to help us to find a shop which is open after 10:00PM to buy some food and answered patiently all our questions. She even allowed us to leave our car in the parking area of the hotel after checking out while we are making a last hike in the mountains. The receptionist guy helped us to make a reservation via the hotel's phone for a horse carriage departing from Pontresina (tip: horse carriage takes you from Pontresina train station via Val Roseg to Roseg hotel (7km) which is a really romantic and beautiful ride. From here you can hike to Lej de vadret (5km) which is breathtaking, in the background you can see the amazing Roseggletscher or if you have enough time and energy you can hike to Coazhütte or Tschiervahütte.

Miinukset: -

Plussat: Very nice hotel, Excellent food

Plussat: I arrived to visit Mineralbad & SPA Samedan and the hotel was walking distance. I particularly enjoyed library/ bar overlooking the pool. Read more about Mineralbad & SPA in my blog. Https://www.behindmyscene.com

Plussat: Excellent. Very friendly and efficient staff. Very attentive and really showing that they care about their guests well-being. Professional but also homely and cozy. Great location. Very comfortable. Super swimming pool. Great food and half-board excellent value for money.

Miinukset: A fitness room and an electric kettle in the bedroom would be good.

Plussat: Super clean and nice location Very lovely staff

Miinukset: It’s great , all are good

Plussat: It is one of the best hotel I have seen so far! The attention for details and the respect for nature is awesome. Congratulations Hauser Swiss Quality Hotel team! Truly appreciating your love for nature and your efforts in providing best ingredients for your guests. I have the best sleep in you extremely comfortable beds. My deep respect for you!

Plussat: Great location. Clean spacious rooms. Wonderful breakfast buffet and dinner. Outdoor bar with music.

Miinukset: Room was too hot and we were unable to regulate heat. As we were checking out the receptionist said they can control the heat from the front desk. Wish we had known that while checking in.

Plussat: Breakfast average. Evening meal in the restaurant was good though. Room fairly basic, two beds pushed together. TV so small and far away from the bed you needed a telescope. Overall expensive for what you got.

Plussat: Excellent break fast good and confy bed