Mövenpick Hotel Izmir

The staff were very helpful and friendly Great location The main restaurant had good menu and service The breakfast buffet was good I’m still waiting for my award miles to be credited to my account

The standard - decor of the hairdressing salon was dreadful . The staff in salon were good but it really needs a refit. I certainly thought charges were very high for the area so I would go to a salon which is more comfortable for the money. We wanted to book massages but they only have one therapist in the very small pool & spa area. It was not somewhere I’d want to swim and certainly did not have great facilities. The chocolate and ice cream shop was very small and had uncomfortable seating. . The bar on ground floor was tiny and not the sort of environment i would to sit in. Our room had a shower incorporated with the bath .

They charged me for the seconds person such high amount of money per night. It bcz I did not put 2 person during the booking although the price is the same for 1 guest or 2 during the booking process. They took advantage of my mistake during the booking process. I did not realized the issue till I reached the hotel mid night. They said it may be no change in the price for the seconds person but they charged me.