Hotel Beit Shmuel

Beautiful guest house. Great location. Friendly staff.

The location, in the center of Jerusalem, is great.

The room was dirty so we asked them to clean. We returned six hours later, and they were just starting to clean! Nevertheless, after they left, the rug was still dirty, the bathroom sink was dirty, the toilet brush was totally dirty and deep in dirty water, both filled with feces! The writing desk had no lamp. The was no electric outlet for laptop or cell phone at the desk, and no charging possibility for cellphone at night table. Some former outlets were exposed and potentially dangerous. Furthermore, although we had booked the hostel, we were upgrade to the hotel - but that only makes the conditions the more depressing and disappointing! The breakfast was perfunctory: not even yoghurt was offered, the warm dishes seemed to be warmed over leftovers from catering of the last night events, and a waiter had to be asked to operate the coffee machine, for which he expected a tip - a cup with text 'TIP" was standing nearby! The waiter often firmly directed us to sit a very specific table, in a specific room , not leaving the guest the right to choose where to sit. Everything which was normally part of the meal was presented by him as a special favor! The cereal was of one kind, and often ran out, the bread was of the cheapest kind, offering no healthy variety: no whole-grain, no rye, no sour dough. Some of the bread was stale, and obviously leftovers. The coffee machine and the toaster were old, malfunctioning, and dirty. Some of the walls were peeling, and it didn't help that they were festooned with tacky posters, photos from a Ministry of Tourism view of Israel. Why no tasteful paintings, or at least photos taken by artists, unadorned with ideological messages? On a personal note I must add that, as a Reform rabbi, I was even more dismayed that the hotel that serves as part of Beit Shmuel, the Center for Reform Judaism in Israel, was in such a deplorable condition. NO RECOMMENDATION!

The location is very good.

Nice staff always available to help Awesome location, right near the old city

Photos not according to reality Bathroom would flood after showers (we had to swipe the excess water)