Autonvuokraus Jerusalem

1 sijainti kohteessa Jerusalem

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Enterprise arvostelua

Autonvuokrauksen sijainnit

Enterprise

Sijainnit kohteessa Jerusalem

24 King David St

+972 2625 2151

Kaikki Enterprise arvostelut

Enterprise arvostelut: Jerusalem

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,0

Amateur service

Plussat: Terrible experience

Miinukset: They ended up overcharging me even though my credit card covers insurances they did not have the car I reserved and and they gave me a faulty car knowingly when I went to exchange it the first responder was oh you got the nonworking car took over an hour to get a car I was told that I would get a refund as the car I got was way bigger than what I reserved which cost a double in gas I never got that refund and on top of all I got a car with o gas so I had to waste more time by getting gas, I’m a regular customer with enterprise and have great experiences unfortunately the company they work with and Israel is a company of amateurs there’s no want to talk to and they do not respect you as they should And the difference between the price of the reservation and the price that they ended up taking from me was more than 10 times more expensive

Arvosteltu tammik. 2019

arvostelut:
2,8

Miinukset: The online price was $50. The actual price was $300 in mandatory "fees"

Arvosteltu tammik. 2019

arvostelut:
2,0

Horriable

Miinukset: I went to the car rental a week before the rental date and they were very nasty and not truthfull

Arvosteltu elok. 2018

arvostelut:
9,2

excellent service

Plussat: professional provider

Miinukset: the car is far away from the renting office

Arvosteltu syysk. 2016

arvostelut:
7,6

Miinukset: On kayak no mention is made of insurance fees companies require. Hence the cost is really much higher than in the app

Arvosteltu helmik. 2016

arvostelut:
8,4

Plussat: Very easy to pick up/drop off

Miinukset: It was called an automatic, but it was more a semi-automatic. We were switched to a Peugeot, and even when driving my husband got a bit carsick. The rental price for the car itself was very cheap, but the amount it cost in required insurance was hefty.

Arvosteltu tammik. 2016

arvostelut:

9,2

excellent service

Plussat: professional provider

Miinukset: the car is far away from the renting office

Arvosteltu syysk. 2016

arvostelut:

7,6

Miinukset: On kayak no mention is made of insurance fees companies require. Hence the cost is really much higher than in the app

Arvosteltu helmik. 2016

arvostelut:
8,4

Plussat: Very easy to pick up/drop off

Miinukset: It was called an automatic, but it was more a semi-automatic. We were switched to a Peugeot, and even when driving my husband got a bit carsick. The rental price for the car itself was very cheap, but the amount it cost in required insurance was hefty.

Arvosteltu tammik. 2016

arvostelut:

4,0

Amateur service

Plussat: Terrible experience

Miinukset: They ended up overcharging me even though my credit card covers insurances they did not have the car I reserved and and they gave me a faulty car knowingly when I went to exchange it the first responder was oh you got the nonworking car took over an hour to get a car I was told that I would get a refund as the car I got was way bigger than what I reserved which cost a double in gas I never got that refund and on top of all I got a car with o gas so I had to waste more time by getting gas, I’m a regular customer with enterprise and have great experiences unfortunately the company they work with and Israel is a company of amateurs there’s no want to talk to and they do not respect you as they should And the difference between the price of the reservation and the price that they ended up taking from me was more than 10 times more expensive

Arvosteltu tammik. 2019

arvostelut:
2,8

Miinukset: The online price was $50. The actual price was $300 in mandatory "fees"

Arvosteltu tammik. 2019

arvostelut:
2,0

Horriable

Miinukset: I went to the car rental a week before the rental date and they were very nasty and not truthfull

Arvosteltu elok. 2018

arvostelut:

Rankattu nro 2

Budget

7,4 Hyvä (4 281 arvostelua)

2 sijaintia kohteessa Jerusalem

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Budget arvostelua

Autonvuokrauksen sijainnit

Budget

Sijainnit kohteessa Jerusalem

17 Yirmiyahu St

23 King David Street

+972 3935 0015

Kaikki Budget arvostelut

Budget arvostelut: Jerusalem

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

8,0

Miinukset: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Arvosteltu elok. 2019

arvostelut:
7,6

Plussat: The price was good. Although it had to be added on third party insurance and VAT.

Miinukset: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Arvosteltu elok. 2019

arvostelut:
7,2

Miinukset: Pick up Gazoil was not full, I waited to refuel

Arvosteltu heinäk. 2019

arvostelut:
2,4

Miinukset: I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.

Arvosteltu heinäk. 2019

arvostelut:
3,6

Plussat: Unhelpful staff, disorganized and rude.

Miinukset: Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.

Arvosteltu huhtik. 2019

arvostelut:
3,2

The refused to honor the reservattion properly

Plussat: Nothing

Miinukset: An going to file a complaint with BBB separately as I had a certain number of bags that I needed to fit. They insisted on giving me a smaller car (which I ended up picking with seat down to fit the luggage) while saying it's the same car class and it's the agency problem that they didn't give them correct information.

Arvosteltu tammik. 2019

arvostelut:
6,4

everything fine, price unclear

Plussat: fast service at dropoff at ben gurion

Miinukset: Prices were unclear. Eventually it turned out to be 2-3 times more expensive than at reservation. Make your prices more clear!

Arvosteltu elok. 2018

arvostelut:
2,0

We ordered a Ford Transit or similar to seat a min of 7 and take 4 sui

Miinukset: Not what we ordered. Ordered a ford transit or similar to seat 7 with 4 suitcases. Got a midsize SUV that sat 5 adults and 2 kids in seats in the back. Could not fit one suitcase. Car was in bad condition - worn breaks, tire pressure kept deflating, dirty, broken parts. Not happy

Arvosteltu heinäk. 2018

arvostelut:
2,0

Budget Charged Me $100+ More Than the Contracted Rate

Plussat: It was a very nice car (Toyota Corolla in very good shape)

Miinukset: Prior to arriving in Israel, I called Budget and was told that my rental fee absolutely included liability insurance as that is required in Israel. When I went to pick up the car in Israel I was told that I had to pay an additional$100 USD (approximately) for liability insurance or they would not give me the car. I feel that I was cheated by Budget ("bail and switch").

Arvosteltu kesäk. 2018

arvostelut:
2,8

continued drop in quality and service

Plussat: Very little

Miinukset: Car was dirty and in poor condition, broken rear shelf, missing fuse cover, low tire pressure, and dashboard alarms. Check in and check out was slow and tedious as they are understaffed and the available staff are slow and not customer oriented.

Arvosteltu kesäk. 2018

arvostelut:
3,6

Allowed reservations for time when office was closed

Miinukset: I made a reservation for a Saturday in jerusalem... Not knowing it was sabbath and everything shuts down. I received a confirmation that said the office hours were Sat 12am - 12am...which made it seem like it was indeed going to be open. Wrong. After making a long distance call I ended up having to go to the airport, spending $100 on a taxi (b/c it was sabbath an no transport was going!) and then rent a car from there. Renting from the airport means extra taxes and fees. Had I known all this I could have just rented a day sooner and saved a lot of headache. So very frustrating. Why would the default be to allow someone to rent when the offices are closed??

Arvosteltu toukok. 2018

arvostelut:
2,0

Terrible rental

Plussat: Nothing

Miinukset: The car was old, dirty inside and out. Plenty of scratches and body damage, filthy interior w dusty seats.

Arvosteltu huhtik. 2018

arvostelut:

8,0

Miinukset: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Arvosteltu elok. 2019

arvostelut:
7,6

Plussat: The price was good. Although it had to be added on third party insurance and VAT.

Miinukset: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Arvosteltu elok. 2019

arvostelut:
7,2

Miinukset: Pick up Gazoil was not full, I waited to refuel

Arvosteltu heinäk. 2019

arvostelut:

2,4

Miinukset: I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.

Arvosteltu heinäk. 2019

arvostelut:
3,6

Plussat: Unhelpful staff, disorganized and rude.

Miinukset: Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.

Arvosteltu huhtik. 2019

arvostelut:
3,2

The refused to honor the reservattion properly

Plussat: Nothing

Miinukset: An going to file a complaint with BBB separately as I had a certain number of bags that I needed to fit. They insisted on giving me a smaller car (which I ended up picking with seat down to fit the luggage) while saying it's the same car class and it's the agency problem that they didn't give them correct information.

Arvosteltu tammik. 2019

arvostelut:
6,4

everything fine, price unclear

Plussat: fast service at dropoff at ben gurion

Miinukset: Prices were unclear. Eventually it turned out to be 2-3 times more expensive than at reservation. Make your prices more clear!

Arvosteltu elok. 2018

arvostelut:
2,0

We ordered a Ford Transit or similar to seat a min of 7 and take 4 sui

Miinukset: Not what we ordered. Ordered a ford transit or similar to seat 7 with 4 suitcases. Got a midsize SUV that sat 5 adults and 2 kids in seats in the back. Could not fit one suitcase. Car was in bad condition - worn breaks, tire pressure kept deflating, dirty, broken parts. Not happy

Arvosteltu heinäk. 2018

arvostelut:
2,0

Budget Charged Me $100+ More Than the Contracted Rate

Plussat: It was a very nice car (Toyota Corolla in very good shape)

Miinukset: Prior to arriving in Israel, I called Budget and was told that my rental fee absolutely included liability insurance as that is required in Israel. When I went to pick up the car in Israel I was told that I had to pay an additional$100 USD (approximately) for liability insurance or they would not give me the car. I feel that I was cheated by Budget ("bail and switch").

Arvosteltu kesäk. 2018

arvostelut:
2,8

continued drop in quality and service

Plussat: Very little

Miinukset: Car was dirty and in poor condition, broken rear shelf, missing fuse cover, low tire pressure, and dashboard alarms. Check in and check out was slow and tedious as they are understaffed and the available staff are slow and not customer oriented.

Arvosteltu kesäk. 2018

arvostelut:
3,6

Allowed reservations for time when office was closed

Miinukset: I made a reservation for a Saturday in jerusalem... Not knowing it was sabbath and everything shuts down. I received a confirmation that said the office hours were Sat 12am - 12am...which made it seem like it was indeed going to be open. Wrong. After making a long distance call I ended up having to go to the airport, spending $100 on a taxi (b/c it was sabbath an no transport was going!) and then rent a car from there. Renting from the airport means extra taxes and fees. Had I known all this I could have just rented a day sooner and saved a lot of headache. So very frustrating. Why would the default be to allow someone to rent when the offices are closed??

Arvosteltu toukok. 2018

arvostelut:
2,0

Terrible rental

Plussat: Nothing

Miinukset: The car was old, dirty inside and out. Plenty of scratches and body damage, filthy interior w dusty seats.

Arvosteltu huhtik. 2018

arvostelut:

Rankattu nro 3

Hertz

7,4 Hyvä (3 854 arvostelua)

2 sijaintia kohteessa Jerusalem

╳

Hertz arvostelua

Autonvuokrauksen sijainnit

Hertz

Sijainnit kohteessa Jerusalem

19 Hamelech David

+972 2623 1351

Yirmiyahu 40 St.

+972 2500 4147

Kaikki Hertz arvostelut

Hertz arvostelut: Jerusalem

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

5,2

Plussat: Staff was the WORST, wouldn’t even provide me a receipt when I picked up the car.

Miinukset: EVERYTHING

Arvosteltu kesäk. 2019

arvostelut:
6,4

Plussat: staff was fine, no lines when i was there car was older and just mediocre

Miinukset: nicer car, better prices

Arvosteltu maalisk. 2019

arvostelut:
4,0

Miinukset: I got there to pick it up and i had to add insurance and tax although it said in the booking including all taxes and a extra insurance!!!

Arvosteltu helmik. 2019

arvostelut:
2,0

Really bad experience

Plussat: I have reserved the car for about $15 a day in Jerusalem. When picked up the car I was told that the car insurance is $40 a day and I have no choice but to accept. Otherwise I will not going to have the car. At this time of the year there is no way to be able to find another car rental without reservation in Jerusalem. To me this is clearly a planned scam.

Miinukset: ...

Arvosteltu heinäk. 2018

arvostelut:
6,0

Long wait checking out car

Miinukset: We reserved the car for 8:00am. We were told that the car would arrive within 10-20 minutes then we were told numerous times throughout the morning that the car was on the way. We ended up waiting several hours before finally getting the car.

Arvosteltu huhtik. 2018

arvostelut:
6,8

Miinukset: The website pricing is completely misleading. By the time you add in all the relevant insurances and the additional fuel charges you are close to 2x the advertised price. You should have a look at americacarrental.com and learn from them!

Arvosteltu jouluk. 2017

arvostelut:
2,0

Miinukset: they didn't let us take out the car because we don't have license yet for a year so we needed to go to more an expensive company.

Arvosteltu marrask. 2017

arvostelut:
2,0

Miinukset: With finnish driving license I couldnt rent the car

Arvosteltu marrask. 2017

arvostelut:
4,4

Nick on windshield

Miinukset: An hour after we got the car, I noticed snuck on the glass of the windshield. I didn't want to notify Hertz because surely they would blame us. We hoped they wouldn't notice upon return. Well, they did, and of course didn't believe we didn't do it. We have CDW from our credit card company, but going home, so have to pay up front of new windshield and do time consuming claim with Chase Bank. Big nuisance, and not our fault. Our downfall was not thoroughly inspecting the windshield at time of rental.

Arvosteltu maalisk. 2017

arvostelut:
9,2

Great experience with the Jerusalem Branch

Plussat: They worked with me on my credit card's insurance even though we were not able to bring a letter of proof with us. (If your US credit card company provides insurance in Israel, make sure to take a letter of proof). The front desk guys were so friendly and nice. Even the parking lot attendant was sweet and attentive.

Arvosteltu marrask. 2016

arvostelut:
2,0

Terrible

Miinukset: When I got to the office in Jerusalem they explained that the price quoted here excluded insurance. The piece for the insurance offered was 3X the cost of the car rental! Left their office and went to Avis next door got a lovely small car for slightly more than the quote I got here but it included insurance and extended mileage!

Arvosteltu kesäk. 2016

arvostelut:
10,0

Hertz/Israel

Plussat: Very helpful. Good servicr

Miinukset: All was good

Arvosteltu toukok. 2016

arvostelut:

9,2

Great experience with the Jerusalem Branch

Plussat: They worked with me on my credit card's insurance even though we were not able to bring a letter of proof with us. (If your US credit card company provides insurance in Israel, make sure to take a letter of proof). The front desk guys were so friendly and nice. Even the parking lot attendant was sweet and attentive.

Arvosteltu marrask. 2016

arvostelut:
10,0

Hertz/Israel

Plussat: Very helpful. Good servicr

Miinukset: All was good

Arvosteltu toukok. 2016

arvostelut:

6,8

Miinukset: The website pricing is completely misleading. By the time you add in all the relevant insurances and the additional fuel charges you are close to 2x the advertised price. You should have a look at americacarrental.com and learn from them!

Arvosteltu jouluk. 2017

arvostelut:

5,2

Plussat: Staff was the WORST, wouldn’t even provide me a receipt when I picked up the car.

Miinukset: EVERYTHING

Arvosteltu kesäk. 2019

arvostelut:
6,4

Plussat: staff was fine, no lines when i was there car was older and just mediocre

Miinukset: nicer car, better prices

Arvosteltu maalisk. 2019

arvostelut:
4,0

Miinukset: I got there to pick it up and i had to add insurance and tax although it said in the booking including all taxes and a extra insurance!!!

Arvosteltu helmik. 2019

arvostelut:
2,0

Really bad experience

Plussat: I have reserved the car for about $15 a day in Jerusalem. When picked up the car I was told that the car insurance is $40 a day and I have no choice but to accept. Otherwise I will not going to have the car. At this time of the year there is no way to be able to find another car rental without reservation in Jerusalem. To me this is clearly a planned scam.

Miinukset: ...

Arvosteltu heinäk. 2018

arvostelut:
6,0

Long wait checking out car

Miinukset: We reserved the car for 8:00am. We were told that the car would arrive within 10-20 minutes then we were told numerous times throughout the morning that the car was on the way. We ended up waiting several hours before finally getting the car.

Arvosteltu huhtik. 2018

arvostelut:
2,0

Miinukset: they didn't let us take out the car because we don't have license yet for a year so we needed to go to more an expensive company.

Arvosteltu marrask. 2017

arvostelut:
2,0

Miinukset: With finnish driving license I couldnt rent the car

Arvosteltu marrask. 2017

arvostelut:
4,4

Nick on windshield

Miinukset: An hour after we got the car, I noticed snuck on the glass of the windshield. I didn't want to notify Hertz because surely they would blame us. We hoped they wouldn't notice upon return. Well, they did, and of course didn't believe we didn't do it. We have CDW from our credit card company, but going home, so have to pay up front of new windshield and do time consuming claim with Chase Bank. Big nuisance, and not our fault. Our downfall was not thoroughly inspecting the windshield at time of rental.

Arvosteltu maalisk. 2017

arvostelut:
2,0

Terrible

Miinukset: When I got to the office in Jerusalem they explained that the price quoted here excluded insurance. The piece for the insurance offered was 3X the cost of the car rental! Left their office and went to Avis next door got a lovely small car for slightly more than the quote I got here but it included insurance and extended mileage!

Arvosteltu kesäk. 2016

arvostelut:

Rankattu nro 4

Dollar

7,3 Hyvä (6 369 arvostelua)

1 sijainti kohteessa Jerusalem

╳

Dollar arvostelua

Autonvuokrauksen sijainnit

Dollar

Sijainnit kohteessa Jerusalem

19 Hamelech David Str

+972 2623 1351

Kaikki Dollar arvostelut

Dollar arvostelut: Jerusalem

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

3,6

Buyer Beware

Plussat: The care was comfortable and worked well, and the price appeared good at first glance.

Miinukset: Attitude toward customers appears to be, "Fleece 'em 'til they scream." Our car had extensive dents and scratches when we received it. On return, they tried to charge us nearly $200 for a pre-existing scratch on the rear fender. Fortunately, we had taken a time-stamped picture of the scratch, proving they had rented it out that way. Secondly, they rented the car for return when the agency was closed for holidays & Sabbath, and gave us no instructions for how to return after closing time. The parking lot was shut for three days, and there were no instructions--no sign on the door, no box for depositing keys and contract, nothing. They tried to charge us for renting the car these additional days, and for parking it on the street in front of the agency. Then they claimed we should have returned the car to the airport in Tel Aviv--about 45 minutes away. Overall, spare yourself the aggravation.

Arvosteltu kesäk. 2018

arvostelut:
9,2

Tech worls

Plussat: Very efficient

Arvosteltu tammik. 2018

arvostelut:
2,0

Miinukset: They were not ready to accept driving license from Finland

Arvosteltu lokak. 2017

arvostelut:
2,0

Outrageous extra charges

Miinukset: I rented the car to be returned on Wednesday by 2pm. When I came to return the car the gate was locked and no one was there. Turns out it is because of a local public holiday that no one has bothered to inform me that I can't return the car around 2pm because they are closing down very early on that day. I called the customer service and they told me to park the car and return it the following Friday by 8am (they were closed the whole of Thursday!), which I did and they will take the holiday-thing into account when charging me for the rental. When I retuned my car on Friday morning they wanted to charge me for extra 2 days(!!) when I didn't even use the car and had it parked somewhere. Needless to say I couldn't return the car because of THEIR weird operating hours. They didn't want to waive the extra 2 days (in which the car didn't move) or even make a lower charge. I'm highly dissatisfied with the service I received and the extra charges that they made due to THEIR weird constraints. Very bad.

Arvosteltu lokak. 2017

arvostelut:
9,6

Quick Service

Plussat: Both the check in and the check out were very quick (compared to the other car rental service we used that week)--we waited less than 15 minutes. Staff were friendly, and the notation of previous damage to the car was detailed and complete.

Arvosteltu tammik. 2017

arvostelut:
4,0

Pick up took almost 2 hours

Miinukset: They tried to double our price, took forever to fix, ruined our plans for the day

Arvosteltu tammik. 2017

arvostelut:
4,4

Miinukset: I had to wait a long time to get my car. The car showed a full tank of gas (there was 8 icons lit up). Moments after I left the car rental, it went down to 7/8ths. This upsets me, because that means I will be returning the car with at least 2 - 3 gallons more than I recieved. In Israel, the gas is very expensive.

Arvosteltu marrask. 2016

arvostelut:
8,8

smart and comfortable

Plussat: Everything well organized and fast, including shuttle to the departure terminal to the airport

Miinukset: During pick up I informed I will need an invoice. I was not asked about the details for the invoice (my organisation paying for the transportation). Later at the drop-off it appeared that it is not possible to receive the incvoice with my organisation's data, when the data was not introduced to computer during the pick up- I may have problems with the refund of the costs

Arvosteltu syysk. 2016

arvostelut:
2,0

The worst rental experience of my life

Plussat: Car was new

Miinukset: This experience was the worst I've ever had. A confirmed reservation meant nothing. I waited 4 hours to get a car. Employees scrutinized every line of my reservation to try and avoid honoring it. When I asked to come back at the end of he day after waiting an hour I was told they would not hold the car for me if I wasn't there. It's astounding to be treated as if Dollar is doing you a favor by renting you a car. Really awful experience. Avoid this office.

Arvosteltu elok. 2016

arvostelut:

9,2

Tech worls

Plussat: Very efficient

Arvosteltu tammik. 2018

arvostelut:
9,6

Quick Service

Plussat: Both the check in and the check out were very quick (compared to the other car rental service we used that week)--we waited less than 15 minutes. Staff were friendly, and the notation of previous damage to the car was detailed and complete.

Arvosteltu tammik. 2017

arvostelut:
8,8

smart and comfortable

Plussat: Everything well organized and fast, including shuttle to the departure terminal to the airport

Miinukset: During pick up I informed I will need an invoice. I was not asked about the details for the invoice (my organisation paying for the transportation). Later at the drop-off it appeared that it is not possible to receive the incvoice with my organisation's data, when the data was not introduced to computer during the pick up- I may have problems with the refund of the costs

Arvosteltu syysk. 2016

arvostelut:

3,6

Buyer Beware

Plussat: The care was comfortable and worked well, and the price appeared good at first glance.

Miinukset: Attitude toward customers appears to be, "Fleece 'em 'til they scream." Our car had extensive dents and scratches when we received it. On return, they tried to charge us nearly $200 for a pre-existing scratch on the rear fender. Fortunately, we had taken a time-stamped picture of the scratch, proving they had rented it out that way. Secondly, they rented the car for return when the agency was closed for holidays & Sabbath, and gave us no instructions for how to return after closing time. The parking lot was shut for three days, and there were no instructions--no sign on the door, no box for depositing keys and contract, nothing. They tried to charge us for renting the car these additional days, and for parking it on the street in front of the agency. Then they claimed we should have returned the car to the airport in Tel Aviv--about 45 minutes away. Overall, spare yourself the aggravation.

Arvosteltu kesäk. 2018

arvostelut:
2,0

Miinukset: They were not ready to accept driving license from Finland

Arvosteltu lokak. 2017

arvostelut:
2,0

Outrageous extra charges

Miinukset: I rented the car to be returned on Wednesday by 2pm. When I came to return the car the gate was locked and no one was there. Turns out it is because of a local public holiday that no one has bothered to inform me that I can't return the car around 2pm because they are closing down very early on that day. I called the customer service and they told me to park the car and return it the following Friday by 8am (they were closed the whole of Thursday!), which I did and they will take the holiday-thing into account when charging me for the rental. When I retuned my car on Friday morning they wanted to charge me for extra 2 days(!!) when I didn't even use the car and had it parked somewhere. Needless to say I couldn't return the car because of THEIR weird operating hours. They didn't want to waive the extra 2 days (in which the car didn't move) or even make a lower charge. I'm highly dissatisfied with the service I received and the extra charges that they made due to THEIR weird constraints. Very bad.

Arvosteltu lokak. 2017

arvostelut:
4,0

Pick up took almost 2 hours

Miinukset: They tried to double our price, took forever to fix, ruined our plans for the day

Arvosteltu tammik. 2017

arvostelut:
4,4

Miinukset: I had to wait a long time to get my car. The car showed a full tank of gas (there was 8 icons lit up). Moments after I left the car rental, it went down to 7/8ths. This upsets me, because that means I will be returning the car with at least 2 - 3 gallons more than I recieved. In Israel, the gas is very expensive.

Arvosteltu marrask. 2016

arvostelut:
2,0

The worst rental experience of my life

Plussat: Car was new

Miinukset: This experience was the worst I've ever had. A confirmed reservation meant nothing. I waited 4 hours to get a car. Employees scrutinized every line of my reservation to try and avoid honoring it. When I asked to come back at the end of he day after waiting an hour I was told they would not hold the car for me if I wasn't there. It's astounding to be treated as if Dollar is doing you a favor by renting you a car. Really awful experience. Avoid this office.

Arvosteltu elok. 2016

arvostelut:

Rankattu nro 5

Thrifty

7,1 Hyvä (2 739 arvostelua)

1 sijainti kohteessa Jerusalem

╳

Thrifty arvostelua

Autonvuokrauksen sijainnit

Thrifty

Sijainnit kohteessa Jerusalem

19 Hamelech David St

+972 2623 1351

Kaikki Thrifty arvostelut

Thrifty arvostelut: Jerusalem

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

8,4

Plussat: The staff were friendly and the process was smooth. Once the car was ready, the pick up and drop off were quite quick.

Miinukset: The car was not ready at pickup and I had to wait over half an hour, and became quite worried that I would be late.

Arvosteltu syysk. 2019

arvostelut:
8,0

Friendly service

Plussat: The service was friendly and fast

Miinukset: I didnt like the car

Arvosteltu syysk. 2018

arvostelut:
8,0

Plussat: car was clean. relatively easy pick-up and drop-off.

Miinukset: didn't like that the radio didnt work. kept skipping to arabic channels for some weird reason.

Arvosteltu kesäk. 2018

arvostelut:
4,4

Plussat: The airco was fine. Petrol consumption good.

Miinukset: I had a confirmation to pick up the car on sunday morning. It appeared to be a holy day. Office closed, despite the confirmation. So I had to postpone my trip a day. Very unprofessional and annoying. The car was quite old. Several times there was a start problem. As the booking appeared to be without a confirmation I had to take quite an expensive a insurance by Hertz, the company took charge of the booking, not Thrifty.

Arvosteltu toukok. 2018

arvostelut:
2,8

Not good

Miinukset: Very old car, had over 52,000 km and numerous scratches and small dents; car had a special alarm, and upon rental was not told about it or how it worked, resulting in problems later with trying to start the car; only 250 km mileage given.

Arvosteltu heinäk. 2017

arvostelut:
2,0

Horrible car with even worse service

Miinukset: Car wasnt clean, transmission was terrible, and the a/c worked off and on. Claimed a scratch was from us when it was there before and is trying to charge us. Told us its our problem and can fight it out with the credit card company.

Arvosteltu heinäk. 2017

arvostelut:
6,0

Very poor customer service

Plussat: Brand new car (although everything still covered in plastic wrapper). The inbuilt Waze navigation was a nice touch, although it took awhile to figure out how to switch everything from Hebrew to English.

Miinukset: Staff didn't tell us about pin code needed to start the car, and then wouldn't pick up their office phone. Ultimately had to call Thifty emergency services who explained the process to us. But by that time we missed an important part of our tour. Dropping off the car was a nightmare, beginning with the staff being LATE FOR WORK, and then being short-staffed, not telling us where to go, and being dismissive and rude. I will absolutely not use Thrifty again if I can avoid it.

Arvosteltu huhtik. 2017

arvostelut:
3,2

Watch out for hidden charges

Miinukset: It was supposed to be $17 rental ended up being $70+ with all the hidden fees

Arvosteltu maalisk. 2017

arvostelut:
4,0

Tourist beware

Plussat: As much as I love coming here as a tourist be aware that you will be a target. You will be ripped off. Whether it's price or extras. There is always something going to happen

Arvosteltu jouluk. 2016

arvostelut:
9,2

Caesarea

Plussat: The Mazda3 had good acceleration and power. I had no problem going up the hills heading into Jerusalem. There was plenty of room for 3 adults and our baggage.

Miinukset: I am 6'4" so it was a little uncomfortable getting into the car although there was a surprising amount of legroom. I didn't like the pickup/drop off that required driving down three levels into a garage. We exited by climbing a flight of stairs. Luckily, we had dropped off our bags before returning the car.

Arvosteltu lokak. 2016

arvostelut:
2,0

Two flat tires in 20 hours!

Plussat: The car was marginal and dinged up. Got one flat 8 hours into rental. No tire iron!? Waited 4 hours to have it fixed. They didnt care. Spare looked iffy. Filled up with air in morning. 4 hours later flat. Took 5 hours to remedy.

Arvosteltu syysk. 2016

arvostelut:

9,2

Caesarea

Plussat: The Mazda3 had good acceleration and power. I had no problem going up the hills heading into Jerusalem. There was plenty of room for 3 adults and our baggage.

Miinukset: I am 6'4" so it was a little uncomfortable getting into the car although there was a surprising amount of legroom. I didn't like the pickup/drop off that required driving down three levels into a garage. We exited by climbing a flight of stairs. Luckily, we had dropped off our bags before returning the car.

Arvosteltu lokak. 2016

arvostelut:

8,4

Plussat: The staff were friendly and the process was smooth. Once the car was ready, the pick up and drop off were quite quick.

Miinukset: The car was not ready at pickup and I had to wait over half an hour, and became quite worried that I would be late.

Arvosteltu syysk. 2019

arvostelut:
8,0

Friendly service

Plussat: The service was friendly and fast

Miinukset: I didnt like the car

Arvosteltu syysk. 2018

arvostelut:
8,0

Plussat: car was clean. relatively easy pick-up and drop-off.

Miinukset: didn't like that the radio didnt work. kept skipping to arabic channels for some weird reason.

Arvosteltu kesäk. 2018

arvostelut:

4,4

Plussat: The airco was fine. Petrol consumption good.

Miinukset: I had a confirmation to pick up the car on sunday morning. It appeared to be a holy day. Office closed, despite the confirmation. So I had to postpone my trip a day. Very unprofessional and annoying. The car was quite old. Several times there was a start problem. As the booking appeared to be without a confirmation I had to take quite an expensive a insurance by Hertz, the company took charge of the booking, not Thrifty.

Arvosteltu toukok. 2018

arvostelut:
2,8

Not good

Miinukset: Very old car, had over 52,000 km and numerous scratches and small dents; car had a special alarm, and upon rental was not told about it or how it worked, resulting in problems later with trying to start the car; only 250 km mileage given.

Arvosteltu heinäk. 2017

arvostelut:
2,0

Horrible car with even worse service

Miinukset: Car wasnt clean, transmission was terrible, and the a/c worked off and on. Claimed a scratch was from us when it was there before and is trying to charge us. Told us its our problem and can fight it out with the credit card company.

Arvosteltu heinäk. 2017

arvostelut:
6,0

Very poor customer service

Plussat: Brand new car (although everything still covered in plastic wrapper). The inbuilt Waze navigation was a nice touch, although it took awhile to figure out how to switch everything from Hebrew to English.

Miinukset: Staff didn't tell us about pin code needed to start the car, and then wouldn't pick up their office phone. Ultimately had to call Thifty emergency services who explained the process to us. But by that time we missed an important part of our tour. Dropping off the car was a nightmare, beginning with the staff being LATE FOR WORK, and then being short-staffed, not telling us where to go, and being dismissive and rude. I will absolutely not use Thrifty again if I can avoid it.

Arvosteltu huhtik. 2017

arvostelut:
3,2

Watch out for hidden charges

Miinukset: It was supposed to be $17 rental ended up being $70+ with all the hidden fees

Arvosteltu maalisk. 2017

arvostelut:
4,0

Tourist beware

Plussat: As much as I love coming here as a tourist be aware that you will be a target. You will be ripped off. Whether it's price or extras. There is always something going to happen

Arvosteltu jouluk. 2016

arvostelut:
2,0

Two flat tires in 20 hours!

Plussat: The car was marginal and dinged up. Got one flat 8 hours into rental. No tire iron!? Waited 4 hours to have it fixed. They didnt care. Spare looked iffy. Filled up with air in morning. 4 hours later flat. Took 5 hours to remedy.

Arvosteltu syysk. 2016

arvostelut:

Rankattu nro 6

Europcar

5,7 OK (14 arvostelua)

1 sijainti kohteessa Jerusalem

╳

Europcar arvostelua

Autonvuokrauksen sijainnit

Europcar

Sijainnit kohteessa Jerusalem

19 King David Street

+972 2500 1800

Kaikki Europcar arvostelut

Europcar arvostelut: Jerusalem

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Plussat: Everything

Miinukset: It would be a plus if with the car they deliver a parking manual of the area, specially where the language is completely different like Israel

Arvosteltu syysk. 2019

arvostelut:
2,0

Plussat: After 15 working days of my rental the Europcar still hold 600 dollars in my credit card, It is unacceptable, horrible work of this company. I do not recommend Europcar.

Miinukset: Being honest with the clients.

Arvosteltu syysk. 2019

arvostelut:
6,4

Plussat: Took almost 2 hours to get car. Was in line 8 55. Got car 11 am

Miinukset: Shorter wait

Arvosteltu elok. 2019

arvostelut:
2,0

Plussat: Nothing They didn't give me a car as they said that I didn't order before noon so no car is reserved to me

Miinukset: Couldn't be worse

Arvosteltu elok. 2019

arvostelut:
2,0

Plussat: The staff was overworked and not pleasant or helpful. They were not honest. It took more than two and a half hours to rent. The car was old and dirty

Miinukset: Do not rent or do business with this company. They are not honest and have very old equipment in very poor shape. They rent cars when they have insufficient inventory. The GPS unit only spoke Spanish, which I do not ! Other customers had similar or worse experiences.

Arvosteltu elok. 2019

arvostelut:
4,0

Plussat: Got a cute car although it was in mechanically bad shape. Fairly inexpensive. Doing the original paperwork to rent the car was good.

Miinukset: Returning the car in Jerusalem the service was truly terrible. Rude and slow which is the worst possible combo. Car had a bad transmission. Pretty dinged up but that was ok.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Easy rental

Plussat: Quick and efficient, and great communication between the office and rental location which was not directly connected to the office. Got a Fiat which was 1 level up from mini? Also was directed that we needed the minimum Israeli insurance of $12 I'm addition to the per day rate.

Miinukset: Nothing was bad, just the usual car rental.

Arvosteltu lokak. 2018

arvostelut:
8,0

All good

Plussat: No games all was good car was ready and clean Price was also fair

Arvosteltu elok. 2018

arvostelut:

10,0

Plussat: Everything

Miinukset: It would be a plus if with the car they deliver a parking manual of the area, specially where the language is completely different like Israel

Arvosteltu syysk. 2019

arvostelut:
10,0

Easy rental

Plussat: Quick and efficient, and great communication between the office and rental location which was not directly connected to the office. Got a Fiat which was 1 level up from mini? Also was directed that we needed the minimum Israeli insurance of $12 I'm addition to the per day rate.

Miinukset: Nothing was bad, just the usual car rental.

Arvosteltu lokak. 2018

arvostelut:

8,0

All good

Plussat: No games all was good car was ready and clean Price was also fair

Arvosteltu elok. 2018

arvostelut:

2,0

Plussat: After 15 working days of my rental the Europcar still hold 600 dollars in my credit card, It is unacceptable, horrible work of this company. I do not recommend Europcar.

Miinukset: Being honest with the clients.

Arvosteltu syysk. 2019

arvostelut:
6,4

Plussat: Took almost 2 hours to get car. Was in line 8 55. Got car 11 am

Miinukset: Shorter wait

Arvosteltu elok. 2019

arvostelut:
2,0

Plussat: Nothing They didn't give me a car as they said that I didn't order before noon so no car is reserved to me

Miinukset: Couldn't be worse

Arvosteltu elok. 2019

arvostelut:
2,0

Plussat: The staff was overworked and not pleasant or helpful. They were not honest. It took more than two and a half hours to rent. The car was old and dirty

Miinukset: Do not rent or do business with this company. They are not honest and have very old equipment in very poor shape. They rent cars when they have insufficient inventory. The GPS unit only spoke Spanish, which I do not ! Other customers had similar or worse experiences.

Arvosteltu elok. 2019

arvostelut:
4,0

Plussat: Got a cute car although it was in mechanically bad shape. Fairly inexpensive. Doing the original paperwork to rent the car was good.

Miinukset: Returning the car in Jerusalem the service was truly terrible. Rude and slow which is the worst possible combo. Car had a bad transmission. Pretty dinged up but that was ok.

Arvosteltu huhtik. 2019

arvostelut:

Rankattu nro 7

Avis

5,5 OK (28 arvostelua)

1 sijainti kohteessa Jerusalem

╳

Avis arvostelua

Autonvuokrauksen sijainnit

Avis

Sijainnit kohteessa Jerusalem

19 King David Street

+972 262 490 014

Kaikki Avis arvostelut

Avis arvostelut: Jerusalem

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

7,2

Miinukset: Insurance was very expensive

Arvosteltu syysk. 2019

arvostelut:
2,4

Poor Service All Around

Plussat: Nothing

Miinukset: Showed up at time listed on reservation. After I signed for car I was directed to sit and wait the car. During the time I was sitting an obvious local Jewish patron showed up and signed for his car. He did not have to wait as his car showed up almost immediately, was clean and brought to the street in front of the office. I was ultimately directed to pick up the car that was ready for me in the garage. Went down to the garage to get the car and it just begun to clean it. Even after cleaning the car was quite dirty. Additionally, there were scratches and dings all over it that were not visible in a dark garage. Not a good experience. Returning the car was a similar experience; rude workers at Ben Gurion airport. Shuttle driver made no attempt to help load our eight bags onto the shuttle as we were traveling with the family, including my 78-year-old mother-in-law

Arvosteltu lokak. 2018

arvostelut:
3,2

Poor service overall

Miinukset: Could not reach the Avis Call Center to modify my reservation and change the return location. Avis locations are not up to date on the internet. (i.e. Herzlya still shows a location when you google Avis Rent a Car Herzlya). Mileage of the car was high. Car was not clean at pickup. VAT has been charged to me !!!!

Arvosteltu syysk. 2018

arvostelut:
2,0

Horrible and Kayak is misleading or Avis is a scam

Plussat: I showed up Ans they did not have the same rsvp as I had on my confirming email from kayak.

Miinukset: This is a scam, kayak advertising a price and car class and you show up and it’s completely different.

Arvosteltu heinäk. 2018

arvostelut:
3,2

Unclean car

Miinukset: The car was very dirty inside and out. When I raised this with the attendant at the end I barely got a response. Very disappointing.

Arvosteltu huhtik. 2018

arvostelut:
2,0

Service Not Fulfilled

Miinukset: The Avis, Jerusalem Branch sent an automated reminder and a confirmed text for the above agreement: car pick up for the following day, 9th March at 12pm-13th March 4pm. My wife and I arrived in good time to pick up the arranged car at the above address in Jerusalem. The office was closed, there was no one to help, nor a notice on the door to say why it was closed. > After the wait, we phoned the office number and got recorded messages in Hebrew and English to say refer to the Website. On the website there wasn’t any appropriate or useful information for us. We decided that we would try and pick up a car from Avis at Ben Guiron Airport, Tel Aviv as we needed to get a car for Tel Aviv. We took a taxi costing us 300Sheckles. Also wasting half a day and causing us stress in a city we were not familiar with. > On arrival at Avis, Ben Guiron Airport, they were kind enough to provide us with a car for 5 days booking. This cost us $195 for renting. (Rental Agreement: 972-3-9773200, Document Number; 613841771). > I would like you to look into this matter and let me know what the outcome is going to be. > Yours sincerely, > Mr Magan Singodia

Arvosteltu maalisk. 2018

arvostelut:
2,0

Change of price

Miinukset: They told me a price and when y dropp off the car, they carged me an additional fee. In the pickup they especified all the charges and then at dropp off they charged me more for dropping off in different place. I book it this way through kayak and it was not respected.

Arvosteltu helmik. 2018

arvostelut:
2,0

Miinukset: I arrived early at Avis car hire and the man behind the desk was not pleasant and was unhelpful when asked simple questions so I did not hire with Avis but went somewhere else

Arvosteltu tammik. 2018

arvostelut:
6,0

Miinukset: the picture of the car was not avialable it was something else. not what I ordered. We ended up paying more for a different car

Arvosteltu tammik. 2018

arvostelut:
9,6

Plussat: No queues, quick paperwork at the office, friendly staff.

Miinukset: A bit messy in the garrage, 10 people from the stuff there wandering around not noticing us. We were not informed about this MobileEye system which supprised us sometimes.

Arvosteltu jouluk. 2017

arvostelut:
6,8

Not bad for an international rental

Plussat: Reliability and comfort of the small car. Front desk person gave me good guidance to get out of town.

Miinukset: Too many surprise fees. Cramped space to return car. Not very friendly attitudes among most employees.

Arvosteltu lokak. 2017

arvostelut:
2,0

very disappointing

Plussat: that it was a car

Miinukset: pick up took forever! (car wasn't there, we had to wait more than 30 minutes for it to arrive). car was dirty and smelled like smoke was so banged up it was a joke

Arvosteltu heinäk. 2017

arvostelut:

9,6

Plussat: No queues, quick paperwork at the office, friendly staff.

Miinukset: A bit messy in the garrage, 10 people from the stuff there wandering around not noticing us. We were not informed about this MobileEye system which supprised us sometimes.

Arvosteltu jouluk. 2017

arvostelut:

7,2

Miinukset: Insurance was very expensive

Arvosteltu syysk. 2019

arvostelut:
6,8

Not bad for an international rental

Plussat: Reliability and comfort of the small car. Front desk person gave me good guidance to get out of town.

Miinukset: Too many surprise fees. Cramped space to return car. Not very friendly attitudes among most employees.

Arvosteltu lokak. 2017

arvostelut:

2,4

Poor Service All Around

Plussat: Nothing

Miinukset: Showed up at time listed on reservation. After I signed for car I was directed to sit and wait the car. During the time I was sitting an obvious local Jewish patron showed up and signed for his car. He did not have to wait as his car showed up almost immediately, was clean and brought to the street in front of the office. I was ultimately directed to pick up the car that was ready for me in the garage. Went down to the garage to get the car and it just begun to clean it. Even after cleaning the car was quite dirty. Additionally, there were scratches and dings all over it that were not visible in a dark garage. Not a good experience. Returning the car was a similar experience; rude workers at Ben Gurion airport. Shuttle driver made no attempt to help load our eight bags onto the shuttle as we were traveling with the family, including my 78-year-old mother-in-law

Arvosteltu lokak. 2018

arvostelut:
3,2

Poor service overall

Miinukset: Could not reach the Avis Call Center to modify my reservation and change the return location. Avis locations are not up to date on the internet. (i.e. Herzlya still shows a location when you google Avis Rent a Car Herzlya). Mileage of the car was high. Car was not clean at pickup. VAT has been charged to me !!!!

Arvosteltu syysk. 2018

arvostelut:
2,0

Horrible and Kayak is misleading or Avis is a scam

Plussat: I showed up Ans they did not have the same rsvp as I had on my confirming email from kayak.

Miinukset: This is a scam, kayak advertising a price and car class and you show up and it’s completely different.

Arvosteltu heinäk. 2018

arvostelut:
3,2

Unclean car

Miinukset: The car was very dirty inside and out. When I raised this with the attendant at the end I barely got a response. Very disappointing.

Arvosteltu huhtik. 2018

arvostelut:
2,0

Service Not Fulfilled

Miinukset: The Avis, Jerusalem Branch sent an automated reminder and a confirmed text for the above agreement: car pick up for the following day, 9th March at 12pm-13th March 4pm. My wife and I arrived in good time to pick up the arranged car at the above address in Jerusalem. The office was closed, there was no one to help, nor a notice on the door to say why it was closed. > After the wait, we phoned the office number and got recorded messages in Hebrew and English to say refer to the Website. On the website there wasn’t any appropriate or useful information for us. We decided that we would try and pick up a car from Avis at Ben Guiron Airport, Tel Aviv as we needed to get a car for Tel Aviv. We took a taxi costing us 300Sheckles. Also wasting half a day and causing us stress in a city we were not familiar with. > On arrival at Avis, Ben Guiron Airport, they were kind enough to provide us with a car for 5 days booking. This cost us $195 for renting. (Rental Agreement: 972-3-9773200, Document Number; 613841771). > I would like you to look into this matter and let me know what the outcome is going to be. > Yours sincerely, > Mr Magan Singodia

Arvosteltu maalisk. 2018

arvostelut:
2,0

Change of price

Miinukset: They told me a price and when y dropp off the car, they carged me an additional fee. In the pickup they especified all the charges and then at dropp off they charged me more for dropping off in different place. I book it this way through kayak and it was not respected.

Arvosteltu helmik. 2018

arvostelut:
2,0

Miinukset: I arrived early at Avis car hire and the man behind the desk was not pleasant and was unhelpful when asked simple questions so I did not hire with Avis but went somewhere else

Arvosteltu tammik. 2018

arvostelut:
6,0

Miinukset: the picture of the car was not avialable it was something else. not what I ordered. We ended up paying more for a different car

Arvosteltu tammik. 2018

arvostelut:
2,0

very disappointing

Plussat: that it was a car

Miinukset: pick up took forever! (car wasn't there, we had to wait more than 30 minutes for it to arrive). car was dirty and smelled like smoke was so banged up it was a joke

Arvosteltu heinäk. 2017

arvostelut:

Sunnycars

5 sijaintia kohteessa Jerusalem

╳

Autonvuokrauksen sijainnit

Sunnycars

Sijainnit kohteessa Jerusalem

18 Hamelech David

24 King David street

8 King David Street

Yirmiyahu 40

Yirmiyahu Street 21

Eldan

2 sijaintia kohteessa Jerusalem

╳

Autonvuokrauksen sijainnit

Eldan

Sijainnit kohteessa Jerusalem

22 Beit Ha'dfus St.

24 King David St.

+972 2625 2151

Sixt

2 sijaintia kohteessa Jerusalem

╳

Autonvuokrauksen sijainnit

Sixt

Sijainnit kohteessa Jerusalem

8 King David Street

+972 8919 1156

Sarei Israel 15

+972 8919 1156

Alamo

1 sijainti kohteessa Jerusalem

╳

Autonvuokrauksen sijainnit

Alamo

Sijainnit kohteessa Jerusalem

24 King David St

+972 2625 2151

CalAuto

1 sijainti kohteessa Jerusalem

╳

Autonvuokrauksen sijainnit

CalAuto

Sijainnit kohteessa Jerusalem

Romema 2

keddy by Europcar

1 sijainti kohteessa Jerusalem