Mamilla Hotel - The Leading Hotels Of The World

Great location, great view from the sundeck and restaurant. Free entry to Israel Museum. Concierge is helpful.

Staff is trained but except for reception most employees, you can feel that they don't care and don't want to be here. There are supervisers, hosts, managers, but too few waiters. Also a waiter should be assigned to the specific table, not that every time guest is being asked if they ordered something. Food is decent, but not a 5 star hotel standard. Do not cook european dishes if you do not know how. I can give you free lessons how to cook sauce for pasta or take it out of the menu. That goes to both restaurants. I was expecting more local/cozy design. You are trying to be too modern and too western. Overpriced 4 star hotel. Oh and there is no wifi on sundeck and it doesn't look inviting..

Location is excellent with shopping and restaurants nearby. It is an easy stroll to Jerusalem old Town. There is a panoramic view of the Old Town from the roof terrace.

The bathrooms are of a poor design and impractical. The room service prices and restaurant meal prices are astronomical and not justifiable.