Etsi halpoja lentoja kohteeseen Tel Aviv Ben Gurion Intl (TLV)

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

flight attendant found me a seat away from the screaming babies.

I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!

on time no hassle

nothing in particular

Flight late

Service onboard was excellent and prompt. When we ordered items they arrived very quickly.

Checkin needed to be better planned and managed. Line was much too long. Get more staff earlier to prevent the lines from getting too long.

It was very stressful. We got to the airport at krakow and were told that we need to pay for luggage. It was an international flight that normally allows 1 free luggage and carry on. The price they quoted to pay for luggage was ridiculous, over 1k eur.

No food or water offered during the whole flight.

They’re very mediocre selection of movies were free

They cancelled our Barcelona flight with no explainationand rather than book for us on another carrier, they suggested we buy our own tickets and fly to another state to find a similar Barcelona flight. Disgusting and rude.

The fact that we didn’t crash

The plane was hot old and the crew needed to step it up. Very inefficient!

The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean.

Flight was delayed 30 minutes

Free food! Very nice flight attendants

Chaos with boarding - should be by rows

This airline sounds new to me but unbelievably the best fly I never been....!

We boarded late and had to sit on the runway for quite a while. Ended up leaving more than an hour late.

Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit.

Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline

Serive to pay extra luggage very very slow

It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable.

It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable.

I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!

Great crew and discovered blueberry juice.

Good selection of movies. Cool flight data display.

Seems colder than other flights I've had.

Time schedual

Over duty for extra weight

The flight was comfortable and on-time.

You need to realize that not always a person who buys the tickets is also a person who can check-in from home and print boarding passes. My parents don't have a printer at home and 15 euro for printing boarding passes at the airport is a lot of money for some! And where does this price come from anyway? Absolutely ridiculous practice. They were also disappointed that everything was for money, including coffee. Come on!

Short flight

Computer wouldn't let me check in online so I had the pleasure to pay them for the inconvenience I caused them for printing

The airline was late to Kiev from Venice and my bag did bot make the transfer to Tel Aviv and now my bag is lost

Their app wouldn't download on my phone, so I was unable to check in in advance. I had to pay 15 euros to get a boarding pass - absolutely ridiculous.

The crew was nice and attentive.

they charged me for not printing my boarding pass. When I tried to check in online my e-ticket could not be found, I explained that to them but didn’t care and got charged anyway.

The check in app and the service

Th outbound flight was delayed

Their app wouldn't download on my phone, so I was unable to check in in advance. I had to pay 15 euros to get a boarding pass - absolutely ridiculous.

The flight was comfortable and on-time.

You need to realize that not always a person who buys the tickets is also a person who can check-in from home and print boarding passes. My parents don't have a printer at home and 15 euro for printing boarding passes at the airport is a lot of money for some! And where does this price come from anyway? Absolutely ridiculous practice. They were also disappointed that everything was for money, including coffee. Come on!

I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list

Overall it was a good trip and staff was helpful.

NA

Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight.

Fast boarding, on time arrival and friendly service; what more do you need!

Everything but the food.

The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Flight home had an open middle seat

Flight over was too crowded

clean, modern plane

chaotic boarding, slow disembarking

Lufthansa is always high quality

I dislike how one must stow the entertainment system so early before landing

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

The food selection and quantity were wonderful! The crew and movie selection were great!

My seat storage pocket was broken and I was unable to store items in it.

flight attendant found me a seat away from the screaming babies.

I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!

The crew was nice and attentive.

they charged me for not printing my boarding pass. When I tried to check in online my e-ticket could not be found, I explained that to them but didn’t care and got charged anyway.

The flight was comfortable and on-time.

You need to realize that not always a person who buys the tickets is also a person who can check-in from home and print boarding passes. My parents don't have a printer at home and 15 euro for printing boarding passes at the airport is a lot of money for some! And where does this price come from anyway? Absolutely ridiculous practice. They were also disappointed that everything was for money, including coffee. Come on!

On time.

The airline was late to Kiev from Venice and my bag did bot make the transfer to Tel Aviv and now my bag is lost

Nice new plane, on time.

I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck.

The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.

Nothing.

Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.

most of the crew were polite and helpful

super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Flight delayed more then an hour without anyone knowing anything about it.

The service, generosity of the crew, the food and the comfort in the cabin ,actually everything in this flight was 5 stars.

I like the food and the service.

Boarding was on time and the service was nice. The cabin crew were nice too.

Lufthansa is always high quality

I dislike how one must stow the entertainment system so early before landing

The crew was really nice

The flight was delayed, there was no TV or any other entertainment

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

easy boarding, great flight attendants