Jinghong hotellia

Plussat: Many thanks to helpful staff who was very kind and professionnal in assisting us during our stay. Only drawback for this otherwise great hotel: it is a bit far from the city and its animations, and the local taxi drivers didn’t always know how to find it.

Plussat: Everything was excellent! We were upgraded to a suite with a small bit extra charge which was totally worth it!

Miinukset: The WiFi is not working well

Plussat: Staff is very friendly and the rooms are very spacious. The beds are very comfortable. A nice touch is the active Buddhist temple on the hotel premises, giving the hotel a very authentic feeling. Also my daughter was very impressed with the peacocks that are wandering around freely in the garden.

Miinukset: Unfortunately a large part of the outdoor swimming facilities have been closed. Which is a bit disappointing for a resort hotel. Also in the room you only have a masterswitch for the lights so it is impossible to leave one small lamp on when your partner/ child wants to go to bed earlier.

Plussat: Lovely environment Good Thai restaurant Good airport transfer facilities

Miinukset: Total lack of communication of staff with foreigners Very poor lighting in garden for anyone elderly to get to the outside resteraunts.This resulted in bad fall moving to resteraunts in darkness Hotel layout complicated .No one to help you to room

Plussat: The concierge was very helpful and friendly. The location was a little far from city centre but there are scheduled shuttle buses available at $10 per pax. Rooms were clean and comfortable. Breakfast was definitely a highlight of the hotel, lots of food options to choose from. Would definitely like to come back again.

Plussat: The hotel has large space and a beautiful garden where my family and I really had a great time!

Miinukset: The airport pickup guy arrived late after our flight has already arrived, so we had to take a cab to the hotel. After arriving at the front desk for check-in, we are asked to pay additional room charge for half a day because we are slicely before 12 pm, and this issue was solved only after I demand for their manager. The room was OK, but the body cream was left empty in the restroom and nobody has replaced it during our three days stay. I had to say this is way below my expectation for InterContinental.

Plussat: The very friendly and professional service at this hotel, the beautiful room with balcony and the lovely grounds. Breakfast was very nice as well.

Miinukset: The outdoor pool was not heated at all.

Plussat: Staff are extremely friendly, lovely environment

Miinukset: The buffet dinner could be better

Plussat: We felt the staff always took the extra effort to make us feel comfortable. They do not seem to have very many English speaking guests but we had no problem communicating our wishes. Pool and hot springs were great. Hotel hot pot was delicious. Within walking distance are also small convenience stores and adventurous restaurants.

Miinukset: The hotel is a bit away from downtown but we were not bothered because we did day trips with a driver, also arranged through the hotel.

Plussat: The big room with terrasse, confortable bed, nice bathroom. We asked for a quiet room area and we were given one. Facilities were enjoyable too with large (and rather clean) indoor and outdoor swimming pools.

Miinukset: The breakfast was not enjoyable. It was noisy, crowded (it was during new year holiday). It was also a pitty not to serve local fresh fruits where you can find very good ones in xishuanbana. Instead the breakfast buffet offers the same typical kinds of fruits you find in all 5 star hotels all over China.

Plussat: When be registration room, very nice worker shower and tell all service . When I come she help with mobile and all. Thanks she

Miinukset: When be breakfast some worker clean table with all food when be no finish food , when I’m go take drink . And others peoples take this place when I’m eating have no finish. And some cakes be no fresher

Plussat: Great property Good breakfast Very nice room

Miinukset: Nothing really

Plussat: Breakfast was excellent.

Miinukset: The hotel is a little too big for my liking. The location is a drawback - too far from town, taxi fares were high. Hotel is rather isolated from the rest of Jinghong. No suitable restaurants or shops around the property.

Plussat: Facilities were new, nice hot springs and rooms

Miinukset: Room service from Restaurant is poor, high food and wine prices and not so many choiches. WC room often too smelly.

Plussat: Very good service from all hotel officers.

Miinukset: Speaking English

Plussat: We spent 6 nights in this hotel with my family and we had such a great time. The room was very clean and marvelous. The restaurants have a lot of choice and a very good quality.The chief and the staff are helpful and friendly. The managers who speak English are very professional.

Plussat: Hotel's gardens are amazing, excellent location, very nice accommodation but...

Miinukset: Some issues with transportation : far from city center and no taxi easily available, none English speaking drivers, poor communication with hotel's staff and misunderstanding, no flexibility to visit villages around main spots... After two days, some shortage in amenities...

Miinukset: A relatively new hotel however the place looks a bit beat up

Plussat: Good ambience .. Good food . Friendly staff .. Clean and spacious rooms ... worth for the money spent

Plussat: The staff was friendly and went above and beyond their duties by giving me a free cake on my birthday. The gardens were lovely and the breakfast was decent.

Miinukset: The bathroom door could not close properly and although everything looked clean, the bathroom just didn't feel clean. It definitely didn't have a 5-star feel to it.

Plussat: Rooms were great apart from the shower pressure. It was clean, well equipped and quiet. The location close enough to walk to the mall (about 10 min slow walk from the main entrance) The staff were marvellous especially Lim Gao, he was helpful and very service oriented. We had a great time with our family which included a 4y/o. The peacocks at the entrance are very beautiful and the blackbird can say "Hello".

Miinukset: The pressure of the shower was quite low. The distance of the rooms and the inside pool was rather small in comparison to the external one. Swimming bonnets are needed. The distance to the main entrance w is about 1km. But they do send a free shuttle to take you there (golf cart). Rooms could have had a better soundproofing. The breakfast was ok. The kid's club could have better lighting.

Miinukset: Some room are so far from the elevators that you will need to walk at lest 5-10 mins to reach your room when you are staying at the last part of the building . So make sure ask for a nearer one when you are staying here and that you don’t want to walk.

Plussat: Spacious and Clean rooms . Nice ambience

Miinukset: Bit far from the town

Plussat: The room was quite nice. A lot of space and clean (they didn't make the bed always, but for me is not important). Breakfast was good, typical Chinese. Freshly made noodles, fruit, pickled vegetables... but served from 6:30 to 9:00, so you need to get up early. Ask for the boiled eggs to the people in the reception ;) Staff at the reception was really nice trying to help with excursions and private taxis (in our case they paid for them) to go to the airport.

Miinukset: Price was super good when compared to the rates that the hotel offers. But, the hotel is by no means in the city centre. It's at a 20min bus ride... and this is a problem. There is only one bus going to the centre (number 4), and its frequency is erratic. Anything between 15 to 30min and always crowded. (Official) taxi is not always an option as most of the drivers consider the neighbourhood of the hotel to be too far away.

Plussat: The staff was really very friendly and helpful, although they didn't speak English. Nice and confortable room.

Miinukset: Quite far away from the city center. There was a bus every 20min. (til about 20.00h). Breakfast: Chinese, without coffee or tea.