Intercontinental Hotels Yokohama Grand

Well located with close proximity to shopping mall, eateries and Minarto Mirai train station. Excellent view from the rooms with either a view of Tokyo Bay or Yokohama Ferris Wheel. Hotel has fabulous restaurants catering to the different gourmet cuisines. Service from the staff was impeccable and everyone we met was very friendly and helpful. Thank you for your excellent service and hospitality.

None

Mostly everything.

The room i booked was on sea view which was amaaaazing. It was one of the best sea views i ever saw. The room was great,clean and tidy. The receptionist and workers were always greeting and welcoming which was awesome. The hotel is connected with other malls by a bridge if i may say so. The only thing i disliked were the bellows once you lay on it it becomes thin as a paper which wasn't that cool. The Ac wasn't that cold i don't know why. But over all it worth the stay.

Great stay

Lovely building.. a land mark. Super location, easy to get to transit, and shopping, sites. Comfortable bed and large room for Japan. Staff and facilitirs excellent.

Great Location, Amazing Views, Exceptional Service

+ Got a free upgrade to the "Intercontinental Suite", with amazing views of Minatomirai, the Yokohama Bay, and Bashamichi. + The staff also pro-rated my first night's stay since I checked in at 4am. + Hotel is very nice, quiet, and has fast+reliable WiFi! + Location is excellent: the Intercontinental is one of the landmark buildings in the modern Minatomirai neighborhood of Yokohama; it just across a pedestrian overpass to Minatomirai Station and Queens Mall + Landmark Tower and all of the rest of the surrounding attractions. + Easy access to Tokyo via Minatomirai Station (from where you can catch a train direct to many Tokyo neighborhoods or get anywhere with 1 transfer). (I would recommend using Hyperdia (http://www.hyperdia.com/en/) for looking up train directions.) + While I was checking out, a staff member came up to help me with my two large suitcases and spoke into his headset to have a cab waiting for me by the time we got down the escalator. + Many more instances such as this of subtle and excellent customer service are what really defined this stay for me. + Access to the airports is easy via Yokohama station where the Keikyū Airport Line will take you to Haneda in 30 min or the JR Narita Express will take you to Narita in 1.5 hrs. If you are traveling light, you can change trains at Yokohama to the Minatomirai line and take that to Minatomirai Station, which is a block from the Intercontinental. (If you have a lot of bags, as I did, you might find it easier to take a 10 min cab ride between Yokohama station and Minatomirai station.)

- No power outlets accessible by the beds, hard to get at by the desk. - No ethernet (wired) internet connection. - Shower head and beds a bit short (I am 6'/1.8m and they were just fine, I would say that anyone taller might need to bend their knees, but this size is also typical of hotels in Japan).