|Phuketin kansainvälinen lentoasema|
Rude front desk
Worse experience ever the front desk lost our reservations refused to listen to me speak and shouted over me the whole time “your credit card declined cancelled your room reservations you call Expedia “. Expedia called and the hotel lied told them they found reservation then turned around and charged us more then double the price for the room not beach front as requested either. We had no choice because it was late and raining out plus we were with our 5 children. The location is on the beach but only easily accessible if in a beach front cottage. Tons of mosquitoes and the staff was rude. I think this place is scandalous so stay away.
They only care about making a buck off you stay away!
We went to Thailand for my birthday and we choose this hotel because it's very quiet and beautiful. The hotel grounds are well kept, and the staff is very friendly and helpful. One of the house keeping lady's that I forget her name she was very nice and even teach us some very basic Thai words. At the frond desk they all nice but are favored are Sinead i think that her name and Pond they are very professional, helpful, friendly, always going that extra mile. We love this hotel so much and his employees and of course Thailand that we probably going back in April or May of next year but this time we bringing friends because now they all want to go back whit us.
Beach and swimming pool, and the great landscape of the hotel
Furniture is old. Rooms need renovations. Getting in and out the hotel is expensive. To go to the town it will cost around 800 bat to go and return to the hotel. The hotel shuttle is not maintained and it goes to the town only 4 or 5 times in the day.
The rooms and the amenities were amazing. The staff is extremly helpful and friendly. We are already planning to stay there again when we go back. Stayed in a beach front cottage. Next time we want to stay in the pool access rooms where you can step out of your room straight into the pool.
Power went out momentarily a few times one night and the beds are on thr stiff side. Other than that the place is great!
Probably the beach view, gardens and pools.
Poor cleanliness of room (antz all through the villa, mold all over the bathroom tiles and sand in our bed sheets?), lack of staff assistance (tried to stick us into a 'sea-view' bungalow until my finance told the manager where to go- the only view we had at that stage was the back of another villa. 20 minutes later another villa became available...) and paying for internet useage. The Vibe of the resort is very poor and do not drink the milk (we watched staff stand around and talk, allowing the cats to lap milk from the outside tables saucers).
Please write at least 15 words
Me and husband already asked the hotel to arrange a airport transfer on our arrival.we havr made the payment few days before the traveling date.we have provided our ETA as well.the booking code : booking ID#170507258.however,the airport representative didn't turn up.we even called him but after waited for an hour he still not there.luckily one guy help us there and volunteer to send us to the hotel with no charge.
The staff at the bar and resturants
Seaview room was advertised as being on the beach. It was not. I had a view of the back wall of the bungalow in front of mine. Reception staff couldn't care less.
closeness to beach, natural setting, away from the madness. Very friendly staff
Mattress hard, pillows too hard and to big. They did try and fix but we only got 1 pillow that was comfotable
everything. what a dump. i had to move to another hotel for 3 days just to salvage the trip
Thavorn Beach Village Resort & Spa Phuket sijaitsee meren rannalla, ja 15 minuutin ajomatkan päässä sijaitsee Patongin ranta ja Phuket Fantasea -teemapuisto. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Perustuu 983 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.