Castro Hotel

Clean and newly made reception/breakfast area. Not the same opinion for rooms.

Worst staff experience ever 1. Horribly unwelcoming family members who operate the property. Made me feel as if I am encroaching on their property rather than treating me as guest. Also, they forgot to pick me up from airport and not a bit apologetic about it. The family members including small kids and all are loitering in the property and sitting in reception area who cannot help. Where is the professionalism! In addition, the old man and woman who prepares the breakfast keeps staring at your plate when we are having our breakfast. Extremely unhospitable environment over all. In terms of room quality, good bedroom with AC but the toilet is so small size and stinks so so much. They joined two singe beds to make a double bed! How horribly managed is that !! When asked for iron, the old lady asked me to bring my clothes to reception area and iron it in front of her (did not trust me enough to take the iron to my room) We would not even go there if given it for free Lastly, the location is 10-15 min walk from kamari which is good but felt very unsafe as there are no lights in some areas. Horrible overall.