The Emin Pasha Hotel

Good classic old style hotel.

Selection of food limited though with repetitive breakfast menus

It has a lovely quiet environment with the gardens making a beautiful retreat from the chaos of central Kampala. The open plan restaurant and bar is very nice and relaxing. The food and presentation was good. Staff were very nice and helpful throughout our stay.

Its started to show some fading from its former glory and needs a little more general maintenance investment throughout the complex. I was first here ten years ago and it doesn't seem anything has been done since this time. Also, my room should have been checked in respect of general maintenance - light bulbs etc as a part of the general housekeeping but wasn't. That said the response to the issues I raised was immediate. One thing they have added is a large dominate TV in the bar playing continual football that none of the guests that I saw were interested in. Totally ruins the otherwise perfect ambience of the setting. Once again, when I asked for it to be turned off (three nights in a row) it was. One thing to look out for is the hotel applies a rip off exchange rate should you wish to convert Shillings to Dollars to pay a bill. Emin Pasha used a 'house conversion' rate of 3,400 to the dollar whilst the hotel across the road used 3,700. Even in central Kampala they were giving you 3,600 in a coffee shop against a main exchange rate of about 3,800. This is just unnecessary greed on behalf of the Emin Pasha management, and whilst easily side stepped by paying in Shillings, including by Visa, it's not a good message from a lovely hotel.

Lovely oasis in the centre of Kampala. Staff were lovely and garden is beautiful.

Nice rooms and a very peaceful feel to the whole hotel.

Too many staff not fully occupied. Plastic menus.