Kampala hotellia

Plussat: Friendly staff

Miinukset: Nothing

Plussat: Fantastic hotel with great ambiance and very attentive staff.

Plussat: Nice people sense they are trying but not always sure what to do. Recent addition of fitness center a plus.

Miinukset: Internet inconsistent

Plussat: Friendly staff ready to help Several nice restaurants direct at the hotel Spacious rooms

Miinukset: During booking via Kayak/Hotel.com suddenly an extra charge for taxes/fees showed up which increased the price extremely. Be careful as the 1st mentioned price to compare is may be not the final price. 5% extra charge for credit card payment

Plussat: Peace full staffdisponibity

Miinukset: Notting

Plussat: Fruit and hot items at breakfast

Miinukset: More local fruit like avocado jack fruit and mango available . Turn on lights in dining area at night, too dark.

Plussat: The staff is outstanding, this was our third year in a row staying at Humura and even though a year past since seeing us, they knew us and called us by name. The new General Manager, Fernando, is very personable and will do anything you need to ensure you are satisfied. I highly recommend that if you are looking for a smaller hotel with personal service and a laid back atmosphere, you have to stay at Humura - they will treat you well. I have stayed at Humura 5 times, there’s no other place for me when I’m in Kampala. Say Hi to Ronald at the front desk and Denis, Rick, and Daniel in the restaurant area for me when you get there.

Miinukset: The only nit is that you have to turn on the water to run for a little bit before it gets warm enough to shower. I could think of many worse things that could happen in Uganda then having to wait for warm water.

Plussat: Location and price were great. The hotel was secure (gated and guarded). The check in process was smooth and receptionist friendly. The room (stayed in 16) had a fairly nice view and was furnished nicely and was clean.

Miinukset: The bed was very uncomfortable. I prefer a firm mattress but this was almost unbearable. The wifi was painfully slow. I would have been better off tethering my phone to my friends using the local 3G network. The TV had six channels...of the six, three were soccer, one was news, and two were nothing. I did receive a notice under the door on the last day saying there was "technical problems" but it still sucked. I wouldn't have needed the TV, but it rained for a good portion of the morning and I would have liked to relax to the TV. Also, the TV was painfully small. Like a 20" screen quite far from the bed. The a/c was quite loud at times, but nothing that would prevent one from sleeping. I think my biggest frustrations (aside from the mattress )was the lack of hot water on the last day...semi forgivable because it's Africa, but still. And lastly, the location of the room was awful. It was adjacent to the stairway that lead to the lower rooms, and I could hear every person stomping up and down the stairs, as well as the staff cleaning the grounds.

Plussat: friendly and familiar

Miinukset: there was no surveillance cameras which is very importante