Garden Villa

The front desk staff was very polite and friendly

The breakfast was very plain and less. Eggs/ omelette were not cooked on spot but rather kept it on a buffet tray to be taken, it was cold. Some staff had some kind of 'sour' face when picking up the plates. Hotel is old and the rooms are run down, definitely needs a refurbishment. I found a bed bug on my sheet in the morning I was checking out. It's not as near to HSR station but a 10mins drive. We asked for a shuttle service to station at 8.20am (for the next day check out) and they refused to provide mentioning that they had a schedule at 8.30am. We then requested the front desk to book a taxi for us (the day before) and when were ready at the lobby by 8.15am the next day, we gt to know that the taxi was not booked (we had a HSR 9am train to catch at Zuoying). Also, their shuttle and the driver was around and just chatting away from 8.15am to 8.35am (taxi came at 8.35am). Most staff around could not speak English, definitely a hotel only for the chinese.