Halvat lennot Taiwaniin

Miinukset: "Very professional and friendly crew. Food quality was excellent."

Plussat: "The crew amazing. Food was great"
Miinukset: "Nothing"

Plussat: "The crews were very kind and helpful."

Plussat: "The crew was amazing. The meal choices were great !"

Plussat: "Sturdest were very kind"
Miinukset: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."

Plussat: "The crew was excellent."
Miinukset: "We almost missed our flight to Kona, due to a malfunction in the plane from Chitose to Narita where we were disembarked. We were not aware or made aware of the distance from the domestic to international gate. We were told to take the 1830 pm flight to connect. We almost got a heart attack from running to our very far gate. I wish we were made aware that a shuttle bus would have been available to go to the international gate."

Miinukset: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Plussat: "Beautifully presented and tasty Japanese food. Electronic windows."
Miinukset: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Plussat: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"

Plussat: "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
Miinukset: "Flights should enter from back to front that way you're not waking over people to get your seat.-"

Plussat: "Inspire of bad weather, the pilot executed a perfect landing !"

Plussat: "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."

Plussat: "Really nice crew, the flight was great."
Miinukset: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."

Plussat: "The drink which call Kiwi which taste was so nice."

Plussat: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Miinukset: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."

Miinukset: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Miinukset: "I wasn't able to pre-select my seat."

Plussat: "Crew was very pleasant"
Miinukset: "Food was fair, not great."

Plussat: "Nothing"
Miinukset: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Plussat: "service was excellent. Seating was OK in spite of it being economy."
Miinukset: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."

Plussat: "Entertainment options were good"
Miinukset: "Food was mediocre and long waits for restroom"

Miinukset: "Everything was great!"

Plussat: "Great meal compared to other local airlines. Comfortable."

Plussat: "Nothing at all"
Miinukset: "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"

Plussat: "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."

Plussat: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
Miinukset: "Nothing."

Plussat: "Friendly crew members and prompt service."
Miinukset: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."

Plussat: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."

Plussat: "Curteous and pleasant."
Miinukset: "All packed the plane. Tight."

Plussat: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Miinukset: "I think it would be good to put more food that is geared to a more international palate."

Plussat: "Boarding was orderly and crew was nice and polite."
Miinukset: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"

Plussat: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Miinukset: "The service was so so and food was lousy"

Plussat: "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."

Plussat: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Miinukset: "nothing really"

Plussat: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."

Plussat: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Miinukset: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."

Plussat: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Plussat: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Miinukset: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."

Plussat: "Dreamliner 787! Great staff. Efficient. Good food."
Miinukset: "Nothing"

Plussat: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Miinukset: "11 hr flight"

Plussat: "Very spacious and comfortable, modern plane"

Plussat: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Miinukset: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."

Plussat: "Customer service was awesome and the food was good"

Plussat: "The crew's attention to detail, service."
Miinukset: "Sort of bumpy flight."

Plussat: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"

Plussat: "Boarding!"
Miinukset: "Food was below standard."

Miinukset: "Again not enough to padding in seats"

Miinukset: "slow service, inconsistent, they skipped my row for service???"

Plussat: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Miinukset: "Nothing really"

Plussat: "The crew is awesome. They’re so polite and helpful."
Miinukset: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."

Plussat: "Amazing"

Plussat: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Miinukset: "A newer plane with more restrooms would be great."

Miinukset: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

Plussat: "Comfort as usual"
Miinukset: "No idea"

Miinukset: "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"

Miinukset: "Wonderful food and service"

Plussat: "Excellent crew!"

Miinukset: "Food was really unpleasant and entertainment all out of date movies"

Plussat: "The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service"
Miinukset: "Seats are cramped and small"

Plussat: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."

Plussat: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"

Miinukset: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"

Plussat: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Miinukset: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."

Plussat: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Miinukset: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."

Plussat: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."

Plussat: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"

Plussat: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Miinukset: "We left late."

Plussat: "Good service"
Miinukset: "baggage was broken."

Plussat: "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
Miinukset: "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"

Plussat: "It was a fast flight, the crew was very accommodating and it was very comfortable."

Plussat: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Miinukset: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."

Plussat: "Attentive and polite staff. Comfortable planes. On time flights."
Miinukset: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."

Plussat: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Miinukset: "Seats in economy are a little uncomfortable, but to be expected."

Plussat: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"

Plussat: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Miinukset: "Nothing"

Miinukset: "Good food, clean toilet rooms. Good seating space with foot rest.goo"

Plussat: "My flight was really comfortable, thanks"
Miinukset: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"

Plussat: "Most of all are good."
Miinukset: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."

Miinukset: "crew not able to understand English"

Plussat: "The crew was very efficient and the food was also good"
Miinukset: "You should add some veg dishes"

Plussat: "Good food and service"
Miinukset: "Delay too much time"

Plussat: "Very friendly staff, happy to explain and let us try the lemonade drink"
Miinukset: "would have preferred more asian food options"

Plussat: "Great service and great food"
Miinukset: "No complaints from me"

Plussat: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Miinukset: "Nothing, everything was as expected"

Plussat: "Wish there was more movies in English"

Plussat: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Miinukset: "None"

Plussat: "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Miinukset: "The seats seem small and are ok in comfort."

Plussat: "Almost everthiny good job keep it up, excellent !"

Plussat: "The middle seats were seperated, so I had my own arm rests"

Plussat: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."

Miinukset: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."

Plussat: "Snacks, Timings, beverages, entertainment."
Miinukset: "Space, main course food"

Miinukset: "Long security lines"

Plussat: "Time no delayed, Crew very nice, Nice and clean aircraft."
Miinukset: "No ice cream serve on board"

Plussat: "I like the service and professionalism being showed by all staffs of the ANA airlines and highly recommendable to my relatives and friends who are planning to have a vacation in Japan or in any other places in the world..they are very punctual with the schedules .I was so happy with my experience with ANA Airlines. Thank you very much for the wonderful experience we had."

Plussat: "It was short flight and I chatted with other passengers from Canada. Even helped them with their entertainment controls."
Miinukset: "Just boarding, people still want to get ahead in line, even though I was already in front."

Plussat: "Personal TV screen made the flight more bearable. Food was good but too salty. Crew was very polite."
Miinukset: "Announcers in English and Mandarin were not comprehensible. Mumbling, no enunciation... I have NO CLUE of what they wanted me to know!"