Habesos Hotel

I rarely write reviews but this hotel was so poor and the treatment we received so bad, I feel compelled to write. I will also let booking.com know my feelings that this hotel should be taken off their listing so as to retain some integrity. Broken bed, peeling paint in two place, stuck in an attic room. Bathroom door did not close, curtains ripped, tied together and did no slide on the rail. No water in pool (ok it was early in the season), potted plants tipped over, no tables set up outside, wifi barely worked in the room. We were having breakfast on the terrace (see real photo - we set up our own table as staff did not do this). Breakfast was meager at best (cereal container 15% full, one kind of cheese, little plastic containers of jam, butter etc.). At 10 AM, the point at which breakfast ends, the man overseeing things - hanging around the back of the room - took away the tongs for the meat as my son was reaching for them, he then removed the basket of bread. No notice that breakfast was ending - though later a man at the desk pointed to a sign in the lobby at knee height which mentioned when breakfast ended. Electricity to Kas was cut the morning we were there so the hotel used a generator which was good. However at 10:05 AM, right after the breakfast fiasco. They turned it off as breakfast needed. Guest were in the hotel using the internet which promptly went down. At this point I went to the desk and asked to have one night’s payment returned. The young man at the desk, while pleasant could not communicate with me and said the manager would be there at 2 PM, 3 and a half hours later. We went out for the day, came back at 4 pm - still no manager. My third visit back he appeared, we spoke and he told me be would give me my money for night 2 back minus booking.com commission. I agreed. Long story but the next day, coming to get my money, the “general manager” appears and rescinded the offer, was not willing to listed and told me to “f**k off”