Kent hotellia

Plussat: Great hotel, location, experience. Wonderful breakfast in a delightful environment.

Miinukset: The staff person who checked me in was inconsistent with the star level and rest of the experience. Not that she was rude or bad, just a little condescending and seemed to enjoy her "power" and making things just a bit harder than they needed to be.

Plussat: Great place to relax. The grounds are beautiful for strolling. The rooms are quiet, clean and comfortable. AND the breakfast is outstanding.

Miinukset: Unfortunately the hot water valve wasn't working in our shower /tub so we had to use the shower in the Spa down the hall. A minor inconvenience except that I'd purchased a bath bomb at Lush and was looking forward to a soak in the tub after our day

Plussat: Out favorite place to stay.

Miinukset: Still has the best cocktails, but for the price the last two times we have had dinner there we where not impressed for the money at the Copper-leaf.

Plussat: The service and the staff were awesome. The ice cream and snacks in the common area were wonderful too.

Miinukset: No, we have not a single complaint. The only improvement would be some more drink choices in common area.

Plussat: It's grounds are beautiful and the room was especially nice.

Plussat: The rooms are updated, very comfortable and quiet. The grounds around the lodge are like a forest oasis right near the airport which makes it unique! The restaurant and bar are great with the fireplace for winter and outdoor seating in the warm weather!

Miinukset: It is perfect and the only place we really like to stay near the airport!

Plussat: This is a great hotel, personal touches that make it better than the typical chain hotel experience. There is a copy of the owners motivational book in the room which actually was pretty interesting.

Miinukset: This is now the 3rd time I've eaten in the restaurant and I'm just not thrilled. The chef tries to do something unique but it ends up being overly complex plates that don't sound very appealing. It's also expensive. If you don't have a car, no

Plussat: The property the hotel sits on is beautiful, you don''t even feel like you are close to the airport. The staff was very accommodating and helpful anytime I had a question.

Miinukset: No.

Plussat: Beautiful grounds, quiet. If we go back and stay in the general area, we will stay there again.

Miinukset: No.

Plussat: The grounds were wooded and very attractive.

Plussat: Location is very convenient, as it's close to the airport; atmosphere is serene w/lots of amenities; nicely tucked away behind a residential area, so it doesn't feel like a 'hotel'; last minute booking price was perfect!

Plussat: The location was great! Looks like an Oasis in the middle of town

Miinukset: The air conditioning was finicky. Couldn't keep the room cool all night.

Plussat: I liked everything. It was a nice place

Plussat: Clean Modern Great views over the lake

Miinukset: The desk staff were friendly and polite but as newbies to the area we were after some guidance on places to eat/visit, which we didn’t get.

Plussat: From the valet, to the front desk, to the hostesses in the bar, the waitresses, everybody so friendly, so kind and so helpful. It was just such a great day. The room was immaculate, the bed beautifully appointed. The bathroom was immaculate which is a biggie for me. When we checked out they were just as quick and efficient and polite.this is a gem of a place and I hope it always remains that way.

Miinukset: When we were out on the deck in the evening, I did not appreciate the fact that the restrooms were locked up tight and had no access even with my key card and I had to go upstairs to the second lobby to find a restroom. It’s not a deterrent to me staying there again and I am assuming it has to do with less desirable people wandering in. I can’t see why they could not give access with a key card.

Plussat: The rooms were more than we expected...spacious and bright. The bed was super comfy. The bathroom was huge and everything we needed was supplied. Lake Washington was beautiful and we enjoyed sitting by the water drinking coffee and watching the boats. The staff were amazing.We will definitely stay here again next time in Seattle!

Miinukset: Absolutely nothing

Plussat: Great food. And service

Miinukset: Na

Plussat: Beautiful breakfast. Very comfy beds. Great power shower. Stunning view of the lake and Seattle skyline. Stylish, modern rooms. Staff very friendly and attentive. Drive into Seattle doesn't take long and nice to be further away from the city. Would stay again.

Miinukset: Pool could stay open a bit later. Electric blinds are very cool but when south facing its best to be able to black out the room completely for sunrise. Small gap between the blinds spoils this a bit but not a deal breaker.

Miinukset: sloppy service at the restaurant

Plussat: The property appeared clean.

Miinukset: This is NOT a pet friendly property, despite the hotel's efforts to persuade you otherwise. Be advised that even though you can see a public park next to the hotel on Google maps, that park has clearly posted "no pets allowed" (this is also clearly posted on the city parks web site). Additionally, there's an extra $150 pet fee that you don't know about until after you've booked your room. I suspect this is because they just assume your dog will have an accident because you'll have to travel so far to actually get your pet outside the hotel. And once you do get your pet outside, there are no green spaces, and no convenient spaces period, to take your pet to do their business. While I was staying at this property, I didn't even get to see or enjoy most of it because it's completely off limits to pets. There are no restaurants conveniently near by (within an acceptable walking distance), which you'll need because room service options are limited, and your pet is not allowed anywhere in the hotel where you could get something to eat. You also have to ensure that your dog doesn't bark or disturb other guests, which is a problem when the hotel puts you in the same location as a Polynesian wedding party that's drunk and still making all kinds of noise at 2:30am. And finally, parking is a problem, especially if you plan on leaving the property several times a day to say, get something to eat. When you pre-pay at the hotel, you'll still end up being charged more when you actually try to leave the parking garage, and reusing the ticket you just paid for isn't an option. Overall, this property sounds ideal based on what you see online, but it was more like a very unpleasant detention-like experience for me, because my dog and I couldn't actually go anywhere or do anything, because there was so much noise, and because I paid as much as I did, expecting a much better experience than I received.

Plussat: The view was amazing!!

Plussat: View

Miinukset: Windows had spiders and bird poop all over

Plussat: Too expensive for couple scrambled eggs and toast! Seem to really think food is exceptional..it isn't that good small portions limited menus. Went elsewhere after first try...

Miinukset: Menus sucks, not enough choices with appropriate pricing. Menus appeared to be assembled by finance committee..very poor.

Plussat: Fantastic views from the room and restaurant. Fun sized hot tub and pool. Friendly staff.

Plussat: This was the most exceptional hotel experience I have ever had. Extremely friendly and professional staff, they really are the best at what they do! Also, be sure to experience the continental breakfast, I promise you won't be disappointed. A++++++

Miinukset: Yes, I did not like the fact that I could not leave an 11 rating!!

Miinukset: The noise of the planes taking off very early in the morning!!

Plussat: Miss Morgan was exceptional!

Plussat: Comfy bed! Great AC

Miinukset: We were the only people in the lobby, 2 kids who desperately needed to go potty after 2 hr traffic through Seattle, front desk staff wouldn't put down her cell phone to acknowledge us. After waiting politely I finally greeted her, asked directions to restroom, and I got a snotty look with a "just a minute" while she continued to flip through phone. After another minute of not seeing it on my own, I told my tearful 4 yr old to not worry about it, you will not get into trouble if you have an accident on their floor. At that she looked up but another staff member walked out who was normal, friendly, and helpful.

Plussat: Great staff! Thank you , the extremely kind front desk greeter, as well as , the warm, tall, African-American shuttle bus driver with the personal recommendation to Sharpe's Roasthouse!

Miinukset: No microwaves or fridges in the rooms, and sticky stuff on the elevator floors.

Plussat: Close to the airport, easily accessible.

Miinukset: No

Plussat: Nice and clean..i stay at these hotels a lot.

Miinukset: Not really

Plussat: We were only in our room 2 1/2 hours Due to a mix up with shuttle and early departure from airport

Miinukset: The night staff was not very friendly

Miinukset: I was disappointed this location doesn't have warm chocolate chip cookies .

Plussat: Shuttle svc was excellent. Loved having a bag breakfast since we had to leave early.

Plussat: The room is good size to stay family including 1 kid. Small kitchen space is also nice for quick meals.

Miinukset: Air conditioner is alway working even operation off. It is a little bit noisy.

Miinukset: Thet were Very friendly and helpful

Plussat: Cool modern decor

Miinukset: cleanliness

Plussat: Breakfast was great! Lots of options and quick service.

Miinukset: The facilities were not as clean as I would hope for. And the pet policy made for a messier experience. I did not realize there would be animals staying in the hotel and that owners wouldn't always be cleaning up after those animals. Felt like a zoo. Also, it smelled strongly of cigarette smoke even though there were many signs up that said it was a smoke free hotel.

Plussat: Enjoyed the new retro look to the hotel and rooms. Nice. Enjoyed the shuttle service to a restaurant.

Miinukset: For me the bed was a little hard and the view from our room is a parking lot and the concrete of the tram track.

Plussat: Clean and modern hotel

Miinukset: Price was high

Plussat: The staff was amazing! They went out of their way to help us navigate around Seattle and made sure we had an enjoyable stay. A++ staff!

Plussat: A bit different decor and setup than other hotels which I liked and is why I picked it. Nice lobby, staff and free gated parking. Most comfy bed I've ever had in a hotel. Very clean and new and quiet. Stayed over a weekend.

Miinukset: Overall very happy. Room lighting was a little dark so could be better, but thats only a minor complaint.

Plussat: Beautiful hotel with very modern look. Lobby was spacious and inviting, and the room was comfortable. They had a free shuttle to the airport and to the nearby mall, which was very convenient!

Miinukset: I didn't realize that I needed a voucher to get breakfast, so the food wasn't included. It cost extra.

Plussat: Location was great for an early morning flight, and the bed was very comfortable.

Miinukset: There was one light switch to control the shower/toilet room and the sink/coffee station. You could not turn on the light & shut the door to take a shower without waking the sleeping person with the light over the sink area. Terrible set up as it was pitch black, no window, without it.

Plussat: Clean and close to airport

Miinukset: No

Plussat: The Modern vibe was nice and the store downstairs for snacks.

Miinukset: The air in room didn't flow good, vents were in hallway instead of bedroom and couldn't turn up the fan or adjust the temp. The lights don't stay on in hall/bathroom have to leave a key in slot to keep them on, kinda a hassle.

Plussat: Close to the Airport, Shuttle Service, Friendly Staff

Plussat: Clean rooms. Nice staffs.

Miinukset: Breakfast is not recommended. Waste of money. Rice in my breakfast bowl was not even cooked. And wifi was not stable.

Plussat: Best part was the pleasant , helpful staff.

Plussat: The location was great for airport access, the bed was comfortable and they had a nice breakfast.

Miinukset: The trend toward hotels seems to be going toward small sinks, so there’s no room to put your toiletries down, and funky showers. The toilet is right on top of the sink so that when you reach for toilet paper, you bang your funny bone on the sink. We didn’t like the walk in shower, either with its half shower door. I miss bathtubs.

Plussat: Modern clean very close to airport

Plussat: Close to airport, staff friendly, breakfast was nice!

Miinukset: It’s too loud with construction outside the windows early in the morning. Late nights hearing doors and yelling by other visitors.

Plussat: Staff was friendly and helpful.stay here.

Plussat: Breakfast was good Shower great

Miinukset: Beds are terrible.

Plussat: Bed was a little hard. Clan and comfy. Laundry was super convenient not having to search for quarters .

Plussat: Easy check in. Quiet. I other than the upstairs neighbor. Pretty good buffet. Much better than Holiday Inn or others. Not as good as Hilton

Plussat: Exceeded all expectations. Friendly staff, clean, comfortable. Great breakfast.

Miinukset: N/A

Plussat: Front desk staff was friendly.

Miinukset: Place was under construction. Not informed of this. There were people above us running and jumping. Kept us up at night. Driver that transported us to the airport was not friendly.

Plussat: Up to date and modern rooms

Plussat: Good value very clean hotel. In the middle of an expansion really be curious how much better they are going to improve it. Wouldn’t hesitate staying there again. The hot breakfast makes it that much more a bonus

Miinukset: Good value very clean hotel. In the middle of an expansion really be curious how much better they are going to improve it. Wouldn’t hesitate staying there again. The hot breakfast makes it that much more a box

Miinukset: Air conditioner didn't work well

Miinukset: The staff were incredibly rude when we checked in and when we checked out. There was no "self parking" so we were forced to pay $15 for a valet fee. It took forever for them to bring us our car in the morning and we were in a hurry. Overall, very poor.

Plussat: Location and soft computer beds

Miinukset: The barn doors to bathroom. Was with my grandson and realized if one of us walked by you could see into the bathroom. Also it seems quite loud and n the halls and room next door.

Plussat: The location and staff plus dog friendly. Couldn't ask for more from a hotel.

Plussat: The location and staff.

Miinukset: No. It is a pleasure to stay here.

Plussat: The kindness of the staff!

Miinukset: Nope!

Plussat: My husband was reluctant to use this site, however we were more than pleased when we arrived. We were celebrating our 25th anniversary in Seattle where we first dated. Due to an urgent family emergency left a day early. Do plan to return. Great place!!

Plussat: Love the modern decor, the location and most of all the staff. We stay here frequently and feel like family.

Miinukset: No.

Plussat: The restaurant staff and food sucks. The hotel and its staff are wonderful!

Miinukset: The food in the hotel was yucky and a few of the staff members were rude. I had a great experience will all male servers. The women...not so much.

Plussat: Proximity to the mall and really good restaurants was known, but better than expected. Room allowed us good space. Lighting decor seemed a little sparse, but did not dim our stay. Shuttle service was ideal. Shrimp Po’ Boy at the restaurant was fantastic, as was Aimee, the Food & Beverage Manager on 7/21.

Miinukset: 1st stay: 1 person behind the bar seemed insufficient to cover the in-house restaurant in a timely way. WAY better on second stay.

Plussat: The room was very clean ,comfortable and update.

Miinukset: Paying Parking over night it's extra chance.

Plussat: The location was great for where we needed to go

Miinukset: The engineering crew was cutting sheet rock out at 7:00 in the morning woke our entire family up did compensate us with a free breakfast

Plussat: Proximity to the airport

Miinukset: No

Plussat: It’s location. Not a lot to say, but it’s convenient to everything.

Miinukset: There seem to be some issues with key cards and the security gates. We had difficulty getting into our room, in the elevators and the system for parking for multiple days needs to be more cohesive. We had to insert the cards multiple times to work

Plussat: Nicely appointed room. Great use of space. Very good location (walkable to the airport via Light Link Rail overpass).

Miinukset: I sleep well if I can open a window just a bit. Since this hotel is located in Seattle (not Phoenix or Palm Springs) I would imagine that the windows could be set to allow at least a bit of fresh air to pass through.

Plussat: Best hotel beds I have ever slept in. Good shower. Most staff has been very helpful and friendly. Shuttle to the airport every 20 minutes. Location! Air conditioning was quiet. TV offered both Disney and Nickelodeon. The fitness center was a nice diversion.

Miinukset: Extra charges for almost everything. Should I really pay 3$ extra for a bottle of water if I pay 250$ a night already? The restaurant is decent (nothing out of the ordinary) but very expensive. Maintenance is improvable. Property doesn't look like its price category, its design is dated and dark. Getting warm water out of the faucet (not shower) takes a looong time unless the shower was run previously.

Plussat: The hotel was clean and close to where we wanted and had shuttle to the airport.

Miinukset: The bathroom was very small and Walls very thin!

Plussat: Great location to the airport and freeway. Clean and friendly staff. Highly recommend. Great facilities as well.

Miinukset: Needs a little bit more parking, especially if you have a longer vehicle. The gym is nice, but I wish it was larger. It got crowded once their was more than 3 or 4 people.

Plussat: Clean and comfortable—breakfast was good too with healthy options Available—and to agree with others-the fresh fruit was exceptional

Plussat: Staff was very pleasant. Very helpful with early access to room. Room was nice. Beds were comfortable. Good price.

Miinukset: Bathroom was unusual. Opened almost right into the bed. No lock on door.

Plussat: Nice room and staff

Miinukset: View or location

Miinukset: airport factory hotel

Plussat: Convenient location and 24 hour shuttle service to airport.

Plussat: Near the airport and hotel has shuttle to airport ❤️

Miinukset: None.. it’s a good place to stay away from home .

Plussat: So-so breakfast. I don't like powdered eggs.

Miinukset: I don't understand the purpose of the main entry light circuit at the door controlling the bathroom lights. Couldn't turn on the bathroom lights when the main entry light was off.

Plussat: Cool rooms liked the view of the lake from our room!

Miinukset: Breakfast was weak! Soggy eggs, no neat , no milk.

Plussat: Nice big room. Very clean.

Miinukset: Staff were not very happy. Curtains let light in around the sides.

Plussat: Gem of a location!

Miinukset: Perhaps I overlooked additional options when booking, if so my apologies, but it should be clear about the parking limitations at this location (being underground & not condusive to large trucks/vans/rvs as many Hampton Inns are!

Plussat: Staff is wonderful

Miinukset: The parking is a nightmare, horrific garage and no other parking, you better have a tiny car

Miinukset: I was not happy with the breakfast, as it was under staffed and unprepared for guest. Both mornings had sticky tables and floors from syrup. Staff didn’t seem to want to stock items. Was told they had creamer, but they don’t get it out in Sunday’s. Couldn’t prepare food in timely manner. Pool didn’t seem very clean either.

Plussat: Michelle at front desk was extremely helpful in getting our party a great room.

Miinukset: The extra rate charge for canceling with booking

Plussat: Cleanliness, spacious rooms.

Miinukset: Nearby construction made parking difficult but this is no fault of the hotel.

Plussat: Breakfast excellent

Miinukset: Nothing

Plussat: Rooms were very spacious and confortable a few minutes from the airport.

Miinukset: Poor breakfast and limited food options to buy.

Plussat: Clean& newer facility

Miinukset: Noise!! Our room was next to 24 hr fitness room & the door bangs very loud upon closing. Sound proofing is very poor-can hear walking in room above you.

Plussat: The room was nice & the breakfast was good.

Miinukset: We didn’t like the fact that we paid extra for a room with a Lake view and the room only had a view of the trees & power lines. Very disappointed at the false advertisement & not having the Lake view.

Plussat: room was clean and spacious.

Miinukset: the bed was a little too hard

Plussat: Clean, comfortable, nice shower head.

Plussat: It was next to a golf course and nature trails

Plussat: Room opened onto a small patio overlooking the golf course. Hotel provided ideal last night for our vacation prior to catching a flight home

Miinukset: Restaurants close by weren’t great

Plussat: It was in a decent area. Close to grocery store a Shari’s and dominos and sports bar all in the same parking are (strip mall) The golf course view was nice. The rooms were very clean and attention to detail. The staff was lovely and accommodating. Breakfast was nice too.

Miinukset: Trailer park across the street probably not a good view. Night time was a little sketchy if you ventured out to the grocery store. Wish breakfast ran a little bit later.

Plussat: Meet all my needs...needed the conference room on short notice, and was Pleased on how staffs handle the situation and let our leaders used it twice...Thank you!

Plussat: It was clean and in a good location. If you are a golfer, this is a great place to stay.

Plussat: Breakfast was ok. Bacon , eggs and hash browns.

Miinukset: Our room was next to a room being remodeled. They finished up as we were settling in, and then started up with compressors and nailguns Sunday morning way before checkout!

Plussat: The front desk clerk was polite and professional.

Plussat: The personnel was great courteous friendly.

Plussat: The staff was very knowledgeable and accommodating. The cafeteria staff kept the food well-stocked and tables clean.

Miinukset: DO NOT STAY HERE. WARNING keep away from the parking lot they get a break in EVERY OTHER DAY. The hotel itself got robbed a few days ago. They broke into my car and stole my dirty clothes that i left in the car they stole the food i had in the car and my blankets and pillows and things with sentimental value. They also stole my jacket and hat and all the stuff you never worry about leaving in the car. I thought i didn’t leave behind stuff with actual value I WAS WRONG. Don’t even leave a pack of chips in there they will break in for anything. A 9 year old witnessed the suspects but the cop didn’t care for the kid’s testimony even though he saw 6 people hiding a hamer in hand near the vehicle. The cop didn’t care to check surveillance cameras and hotel wont release footage unless the cops requested it. The cop said nothing will happen regarding the case he was carelss and says its of low importance and the hotel seemed to take it as a routine thing. They have zero security. The whole area is a scam STAY AWAY. The hotel doesn’t even warn its guests of something that happens every other day.

Plussat: Everything

Plussat: A very nice breakfast was provided with comfortable seating in a nice atmosphere. It was handy to have washers and dryer’s available for use. The facility was clean, the room large with a nice closet, microwave, refrigerator, coffee cups and glasses, and toiletries. We appreciated the free parking and thought we would Appreciate the free Wi-Fi...

Miinukset: The Wi-Fi was frustrating. We had to use the data on our carrier plan, because The Wi-Fi was so slow, and sometimes would never load the information on our phones or computers. The water pressure in the shower was awful. Very low. Also the hot water transitioned to cold without any warning several times. The pictures in the lobby of the warm cookies looked delicious, however in the three days we were here we did not get to enjoy any because they were never available during the hours of 5 PM to 7 PM as stated.

Plussat: Location is great! They even had coupons for the fun park next door. Shuttle service was quick. We’ve stayed here a couple times and it’s our favorite place to stay in the SeaTac area.

Miinukset: Pool was a little cold but can’t complain.

Plussat: Nice, clean hotel, but way overpriced.

Miinukset: Price

Plussat: Clean, nice workout area, good breakfast, very friendly staff

Miinukset: Air conditioner was very loud. Hot tub luke warm. Price was a little high for location.

Plussat: Location was great very easy to get around. The staffed I asked for help with the shuttle and bus were helpful.

Miinukset: My kids deactivated the room key and instead of calling up to the room to see if they were with me they decided ask them several questions to try and figure out my info.

Miinukset: Not within walking distance of anything. Had to public transportation or hotel shuttle.

Plussat: Location was great and the breakfast was yummy!

Miinukset: Beds just a little softer.

Miinukset: Reserved specific size room months in advance. Assigned to different room on arrival. Grandson would be sleeping on old dirty sofa bed. All one room. Returned to desk told room I had reserved was unavailable, as there were only six and all were occupied. Eventually assigned to a single room with 2 queen beds. Dirty carpet, air conditioner did not work, limited hot water.

Plussat: We like the hotel as it is right beside the family fun center, there's available coffee & tea in the reception area, close to South Center Mall, my daughter enjoyed their indoor pool, decent breakfast, plenty of parking spaces, quiet & clean rooms

Miinukset: We may have extended our check-out time for almost an hour bec my daughter enjoyed the pool so much in the morning.There were 2 ladies knocked on the door like rushing us to leave the room bec the housekeeper with frowned face needs to clean the room.

Plussat: Good location

Miinukset: Corporate style hotel.. not a negative really

Plussat: Basic breakfast , rooms were clean and staff were very courteous.good location if you want to leave early to catch a flight.

Miinukset: More recent decor.

Plussat: Location was very close to the airport, and the shuttle ran efficiently. Sleep quality was excellent, especially considering the jet lag after nearly three weeks in Japan.

Miinukset: Did not like the paper plates and cups and plastic cutlery at breakfast!

Plussat: Great location. Didn't have bfast there. Had early flight. Loved the restaurant across the parking lot.

Plussat: Close to the airport and very accommodating with a very early checkin

Plussat: The self-service breakfast buffet was quite nice! The location near SeaTac Airport and free shuttle service is excellent. The staff was friendly and helpful.

Miinukset: I really resented the TV in the breakfast room being set on Fox News. Twenty minutes of partisan commentary kinda spoiled my meal!

Miinukset: The only eggs available were hard boiled. I would have liked scrambled much better

Plussat: Location, the shuttle to the airport to board the Light Rail and to nearby restaurants. The front office staff were always available for directions, info etc.

Miinukset: The microwave on the bottom shelf and one had to be on his hands and knees to use it.

Plussat: Easy access to airport with 24 hour free service. Breakfast served earlier than most 5:30 am.

Miinukset: Bed not too comfortable to me. More variety in pillows would be nice.

Plussat: close to airport

Miinukset: small rooms

Plussat: Friendly and helpful staff, clean and comfortable room, near the airport, good shuttle bus driver.

Miinukset: Breakfast could be better.

Miinukset: Room very dated and bathroom cleanliness was mediocre. Quality comparable to most 2.5-star hotels in the area. Definitely not a 3.5-star hotel as advertised!

Plussat: Employees at check in superb

Miinukset: Nope, all fine.

Plussat: Clean and convenient to the airport. Also to Amtrak in Tukwila.

Miinukset: It’s not walking distance to restaurants and doesn’t have one of its own.

Plussat: Booked again for the following month.

Plussat: Close to airport and not too far from downtown Seattle. Very friendly and accommodating staff. Good value for the money.

Miinukset: N/A

Plussat: Everything

Miinukset: Nothing

Plussat: The entire experience was a surprise. The room was spacious, the breakfast one of the best I've seen at "serve yourself bars.

Plussat: Breakfast was great! Waffle station with different syrups and fresh fruit toppings. Staff was excellent Lindsey and Natalie thank you for being so kind and accommodating. Workout room along with laundry room were used during this stay. Great location! Also I didn’t get to thank the morning staff for singing my daughter happy birthday on father’s day! Thank you thank you thank you for making this trip amazing!

Miinukset: The breakfast.... cold egg that requires microwave in a black tray covered with plastic not satisfied at all.

Plussat: Everything....the full kitchenette, the cleanliness, water pressure, fresh fruit, chilled water/coffee readily available, the shuttle and especially the staff....always upbeat and genuinely caring, Sheria, Natalie and our wonderful shuttle driver Diana.

Miinukset: I found no negatives...

Plussat: Very clean very friendly staff excellent complimentary breakfast would definitely recommend to family and friends if they came to Seattle

Plussat: Perfect location to airport. Breakfast was super yummy. Rooms were more than comfortable!!

Miinukset: Nothing!

Plussat: Clean. Comfortable

Miinukset: Charge for parking $7. Breakfast was not very good

Plussat: Staff was super friendly & helpful. Liked having washer & dryers available - for free! Used the hotel shuttle every morning - always left on time!

Miinukset: The one wall that is shared with the room that could be adjoining (we didn't know the people so we didn't), it thin. Kind of noisy at times?

Plussat: Friendly helpful staff. WiFi great. Parking onsite.

Miinukset: A couple more hooks in the bathroom and vanity area would be helpful.

Plussat: i love your shampoo,conditioner and bodywash.It smell so good.

Plussat: Location, breakfast, cleanliness

Miinukset: The bathroom was for people with mobility issues. The sitting for the breakfast was to small. We had to wait for a table.

Plussat: Nice facility, very clean. It was a great price, though the beds were double instead of typical queens. We did not stay for breakfast, but I'm sure it's fine. The value for price vs location/niceness is good. Close to the airport too, if that's important to you. The rooms seem recently remodeled, although you can tell some of the bathroom fixtures have been around for a while.

Miinukset: They should eventually remodel all the bathrooms, but they are all fine other than looking slightly dated.

Plussat: The staff, the quality and the atmosphere.

Miinukset: Lack of vending machines for easy to access snacks.

Plussat: seasoned scrambled eggs and link sausage. nice variety of breads. waffle maker. the waffle batter was like cinnamon chunks, which i personally dont like. nice free buffet!

Miinukset: n/a

Plussat: Enough amenity

Miinukset: Kinda smelly

Plussat: Staff was very friendly and helpful! Great Breakfast selection!

Miinukset: The bed was actually super uncomfortable, it kind of seemed like the matress was worn, kind of lumpy so I slept on the couch instead.

Plussat: We loved the free parking and very close to Seattle Tacoma airport. We loved our clean, quiet room and having the fridge and microwave was very nice. Breakfast was great. Helpful staff, appreciated that they let us keep baby food in their freezer.

Miinukset: There was a Walmart, groceries all close by and the South Centre Mall. We appreciated the lady who serves breakfast as she was very helpful and went above and beyond to help me.

Plussat: Stay loyal with Marriott

Plussat: Room was quiet even though right by elevator /pool and it was a very busy weekend for youth sports

Plussat: Pro - Good American/English Breakfast with choices of fruits and cereals - Wireless service satisfactory - Comforting beds

Miinukset: Con - Mart/supercenter is over a mile away from the hotel - No van service and this was definitely a (-) especially considering the remote location of the hotel

Plussat: The room was spacious and had everything we needed. The breakfast was also a highlight for us.

Miinukset: The room looked partially renovated. The tub was old and fixtures in the bathroom looked worn. The smell in the room was heavily perfumed when we first walked in. I think it was carpet powder. It made me feel like the place wasn't really clean.

Plussat: Everything. Fair price, everybody was so nice! I told them that my husband and I were celebrating our wedding anniversary and they left us a beautiful surprise!

Plussat: Comfort

Miinukset: Front Desk staff were rude!. Bed bug bites from visit. Coffee machine was always low. Room service only cleaned my room during 4 day visit.

Plussat: The location was convenient for the areas around Seattle that we traveled to.

Miinukset: The parking around our building was minimal.

Plussat: Friendly people, energy of the place, spacious rooms

Miinukset: Took a long time for the hotel shuttle to pick us up st the airport

Plussat: Hotel employees are wonderful

Miinukset: Breakfast needs to be improved

Plussat: The rooms are spacious and comfortable.

Miinukset: No

Plussat: Everything, room was clean, staff was very nice. Easy access to our room.

Miinukset: Nothing everything was great!

Miinukset: Bed linen could have been ironed it was so so creased. Bath tub old and chipped. Plug hole didn't remove the water as you showered. So ankle deep in dirty water as you stepped our of the shower.

Plussat: The room was really nice. It had a tv in living room and bedroom. Great value.

Miinukset: Even though the room was updated the bathroom tile needed to be replaced

Plussat: Everything

Plussat: Good breakfast, comfortable and clean hotel

Miinukset: Too pricey

Plussat: When we originally booked, we asked to be placed on or near the rest of our party. First night for us, our room was in the main building when the rest of our party arrived the second day, they agreed to move us, but wasn’t able to get us on the same floor. Plus we had to wait for the new room to get cleaned. Staff wired with us to get us all together/closer.

Miinukset: First night for us, our room was in the main building and the kitchen table & nightstand both had stains on them. When moved to newer Bldg our toilet was having trouble when flushed. Maybe a better check of cleaning.

Plussat: We love having two separate bedrooms. Staff was friendly and very close to the airport.

Miinukset: Neighbors were noisy. A larger area for breakfast would have been nice.

Plussat: It was super clean! Staff was extra nice! The rooms are well equipped with what you need and it was all comfortable. The bed was good, tv had good channels. Bathroom was clean. The room would always smell really nice. All staff members were friendly and ready to help.

Miinukset: Everything was nice. Carpets were a little bit dated, but that is only minor.I definitely recommend this place. Please put bacon for breakfast!

Plussat: Breakfast was good, coffee hot. Housekeeping staff kept room clean with plenty of fresh towels daily.

Miinukset: The two bedroom suite is tiny compared to Hilton properties that offer the same two-bedroom layout. Also only had one bathroom compared to Hilton properties that do a two bath in similarly priced two-bedroom suites.

Plussat: All the staff were friendly, and the location worked pretty well for our needs

Miinukset: The booking said this room had two queen beds. It a totally had 1 queen, and full sized pull out couch.

Plussat: Everything

Miinukset: Nothing

Plussat: Really nice place to stay- got a free upgrade because they gave us a room that was unclean at first and ended up with plenty of space to stretch out which was a really nice surprise.

Miinukset: They accidentally threw away our daughters tooth that she lost on the trip when they switched our rooms. That led to an interesting conversation.

Plussat: The staff was very friendly, courteous and helpful.

Miinukset: No oven pans/sheets.

Plussat: The staff were all super friendly. Everyone had a happy greeting no matter where we were in the hotel. The location was very good for getting into the city without having to hit too much traffic. Great location to restaurants, shopping and of course, Costco. The airport was very close which was good for us as we had to make a few trips there to pick up family. There were plenty of phone charge outlets which is great when there are more than two people in the double room. We were happy that there were plenty of extra towels and blankets available, and they were delivered quickly.

Miinukset: Our bathroom could have been a bit bigger. It was tough for four of us to try and keep things clear with just the one small room. So glad there was a separate door between the sink and bath area.

Miinukset: Wish there were healthier breakfast choices

Plussat: Clear

Miinukset: :(

Plussat: Airport shuttle. Location. Friendly staff.

Miinukset: Very small room (felt cheap). Uncomfortable bed (very firm). Limited breakfast hours (7-9am) and food selection (only 2 hot choices).

Plussat: Location

Miinukset: Building numbers hard to see

Plussat: Friendly and took care of a noise complaint fast!

Miinukset: Their payment system and they have no hot tubs. The shuttle service wouldn't go more then five miles. The restaurant we went to was Sharp Roasthouse and was 5 miles away.

Plussat: The staff was incredible. The breakfast was awesome with lots of variety and quality.

Miinukset: The bed sheets were very scratchy and the shower was not adequately cleaned - there was hair on the walls & in the tub.

Plussat: Great staff, big, comfortable room, kitchen was a bonus, great breakfast.

Miinukset: Nothing! Everything was great!

Plussat: Very good breakfast.

Plussat: Very clean and convenient, good layout in rooms. Staff was great.

Miinukset: Not really a complaint about hotel, but road was noisy during the evening.

Plussat: Nice breakfast

Miinukset: No complaints

Plussat: Rooms were nice and clean. Staff was friendly. Good breakfast.

Miinukset: The parking fee. I guess it was on their site, but I didn't see it....until I checked out. Not that it was much, but I cannot understand why this location would charge for it. It may be on the site, but I booked through booking.com, & as I said didn't see it. So, that was irritating. Not a fan of the outside door to gain room access, prefer a more secure facility.

Plussat: Park and fly

Miinukset: Noisy room.

Plussat: Love the loft space and the fireplace, location is excellent, nice bedding.

Miinukset: Furniture in sitting room is very hard and uncomfortable and the mattresses are also very hard.

Plussat: Cleanliness

Miinukset: Parking fee

Plussat: The hotel was great for the price

Miinukset: I left something in my room called about 8 pm the night before I was flying out the next morning to see if I could pick it up on my way to the airport. I was told no. I could only get it when a manager was there. So I had to pay shipping to get my stuff.

Plussat: Room was comfortable and clean. Nice selection of pillows.

Miinukset: TV is a bit small for it's location in the room. Lack of a restaurant.

Plussat: Very cozy bed

Miinukset: The breakfast was not as good as other Hampton Inns we’ve been too. The towels felt like the rags I use to clean around the house. Very scratchy and low quality. The floor mat was plushier than the towels. The was a piece of rotten orange under the chair in our room.

Plussat: clean, quite and close to the airport.

Miinukset: location was in the middle of an industrial park. limited food options

Plussat: The staff were very friendly and most helpful. The beds were sooo comfortable. Our Grandkids loved the pool.

Miinukset: Everything was wonderful!

Plussat: Room was spacious and clean

Plussat: Keep clean up job cool

Plussat: The breakfast was pretty good.

Miinukset: The coffee was weak. even the bold was brown water

Plussat: Cleanliness and location to the airport

Miinukset: Tiles in the bathroom not properly installed. My flight was at 7:30 . I needed to return my rental car . Breakfast wasn’t served until after I had to leave . That was one of the reasons I pick this location.

Plussat: My favorite part of the hotel was the comfy bed, the shower, and most of all the older gentleman at the front desk. I rarely enjoy interactions with other people but I absolutely adored him.

Miinukset: I couldn’t find the pool? I couldn’t find it anywhere and I couldn’t find the line for the front desk. They also are the only hotel I’ve ever been to that didn’t have water bottles! But overall a decent hotel..

Plussat: location was perfect for our needs. The Staff was friendly and helpful. Breakfast was perfect

Miinukset: No

Plussat: Very clean, helpful staff, except for one of the cleaning staff.

Plussat: The staff was excellent. The rooms are small but clean and sufficient. The area is quiet and the ammenties were fair.

Miinukset: No

Plussat: The breakfast was the best complimentary buffet I have had in a while! Quiet, comfortable room. Easy to get a good nights rest before catching a morning flight out of Sea-Tac.

Plussat: Close to airport, pool area and game room

Plussat: Friendly staff

Miinukset: Never received wake up call scheduled

Plussat: Staff friendly, location is perfect.

Miinukset: Decorating is needed to be upgraded

Plussat: Friendly staff who were very accommodating. Excellent coffee and breakfast. The bed was extremely comfortable and the shower pressure was amazing.

Miinukset: Twice we waited and waited for the shuttle to pick us up at the train station to bring us back to the hotel and they never showed. This is not the fault of Best Weston thought. For us, we could do the walk but for someone with disabilities it would mean they’d be waiting a long time for a shuttle.

Plussat: Convenient walk to Light Rail station, amazing breakfast, great staff.

Miinukset: Under some construction , pool and fitness center closed during construction.

Plussat: No shuttle bus, no matter call many many times, The driver and the hotel staff’s service are extremely bad. The service is the worst that I have never seen.

Miinukset: No shuttle bus, no service, the staff are impolite, never next time for best western. Damage my holiday, make me a lot of trouble.

Plussat: Breakfast was great. The shuttle to the airport was awesome.

Miinukset: Everything was fine

Plussat: Clean and spacious

Plussat: Near the airport

Miinukset: Road noise, no nearby restaurants...the hotel restaurant was the only option...limited menu

Plussat: Small restaurant on property. Friendly staff. Only problem was a/c was cycling on and off and woke me up at night.

Miinukset: Non cycling a/ c or quiet one

Plussat: Very, very nice welcome by the front desk staff. The room was very clean and nice. The choice for the breakfast was ok. The hotel is near the airport and there is a free shuttle very frequently.

Miinukset: The nearby airport is an advantage and disadvantage, the noise from the planes is really disturbing. It would be good to have better isolated windows which is meanwhile common for most hotels near airports. The airport shuttle has to be called from the airport. The information to the bus was so confusing that it took us a long time to find the right bus. It would be much easier for the guests to find the right bus it the bus had the name of the hotel on it.

Plussat: The room was large and clean. You also get Free breakfast

Miinukset: The beds are small and breakfast ends early.

Miinukset: Breakfast shoul've have been like a buffet style setting like all other Embassy suite. Line was too long and took forever. And they ask for the green card to order. We were a group so some people didn't have so they had to fall back in line. And customer service never greeted us with hello or hi. Wasn not satisfied with this embassy suite. All other embassy suite is awesome except this one.

Plussat: Breakfast was awesome and so was happy hour

Miinukset: They were working on the next room so I couldn't sleep in

Plussat: The breakfast was very good and the staff extremely friendly.

Miinukset: Housekeeping missed us one day and when someone came at 7:00 pm after a call they only made the bed, didn't clean the bathroom or the rest of the room

Plussat: They charge me too much When I booked Just only $179 and then I end up $249, And in the parking you have to pay it’s way too much why do you have to charge us for the parking is supposed to be free

Miinukset: I’m disappointed to pay a parking spot

Miinukset: Extra deposit also in the second day.

Plussat: Poor reception staff help. The front desk staff are not friendly and not helpful at alL. I am impressed by quality of food and quick delivery if food in to our room. We got excellent and super friendly people in restaurants. The housekeeping employees were good and friendly.

Miinukset: As above

Plussat: Happy hour and breakfast. Room was very clean and the staff were great.

Plussat: Location is perfect

Miinukset: Windows were cloudy (could not clearly) small maintenance items here and there

Plussat: great breakfast and happy hour

Plussat: Room comfort, breakfast and room order. We ordered dinner to be delivered to our room. The lady said 15 minutes then she delivered exactly in 15 minuets delicious food.

Miinukset: Reception staff not welcoming like other hotels I stayed before. They are cold with serious face

Plussat: Hotel was fine shuttle service was a joke!! A 45 minute wait .. watched other courtesy shuttles pass several times as no one showed up for us.. very frustrating after a long flight .. food at Basels fair.. service wonderful..

Miinukset: Shuttle service

Miinukset: Ice machine on floor where my room was didn’t work. Loud music in room next to mine late at night also early in the morning

Plussat: Excellent staff, very clean and well-maintained facilities. Fire alarm went off during day, staff did an EXCELLENT job ensuring guests were safe and accounted for. This is a gem of a hotel for the price. Please let hotel mgmt. know I loved my stay!

Miinukset: No, other than they serve Pepsi instead of Coke products! ;) #FirstWorldProblems

Plussat: I had an early morning flight so I didn't have breakfast

Plussat: Helpful staff at front desk and was able to check in early which was a blessing.

Miinukset: When reserved the room online we were supposed to have a room with balcony and breakfast but didn't get either. We had to leave for airport at 4:30 am so forgot about and not enough time for breakfast.

Plussat: Nice room Friendly staff

Miinukset: Breakfast not included

Plussat: I loved that it was so close to the airport but didn't feel like I was having planes fly over.

Miinukset: That there wasn't a breakfast included with the stay.

Plussat: Great staff. Always friendly and helpful

Plussat: The ice water in the lobby. That was the only thing that was fresh and they obviously took the time to make it for the guests. 2 flavors!

Miinukset: Out towels had someone else's hair in them, and the bathroom was filthy. It was apparent that the housekeeper didn't do a good job at all of cleaning the room after the last guest.

Plussat: The front desk staff were very welcoming and helpful. The shuttle to the rental car facility allowed me to return my rental in the evening and not feel so stressed and rushed in the morning. I had to leave before the breakfast would open in the morning, so the staff was able to comp me an appetizer the evening I checked in. These were all things that made my stay just that bit nicer and will definitely have me coming back to stay there again!

Miinukset: The only thing I can think of was I wished they had the individual microwavable oatmeal cups for sale in the little shop. My stay was perfect.

Plussat: Great I’m every way once we got here.

Miinukset: Shuttle from airport didn’t come for 45 minutes. Very crowded

Plussat: The staff was very friendly from the moment I checked in to the moment I left! The room was very clean and comfortable. I asked if I could have a non feather room and the pillows were changed before I reached the door to my room. It seems that so many businesses, even in the service industry, struggle with guest service. Courtyard Marriot is all about making sure the guest is happy and comfortable,; their focus is in the right place!! I always try to book at Courtyard Marriot hotels and will continue.

Plussat: Great bed.