Crowne Plaza Seattle Airport

Terrible shuttle service!

The hotel was located conveniently close to the airport and was comfortable.

Had to wait 30 minutes for a shuttle. Attempted to call the hotel after waiting 10 minutes in the shuttle area- there was no answer on the shuttle line. After calling the hotel directly they said shuttle would be there in less than 10 minutes. It took another 20 minutes before the shuttle arrived. Once on the shuttle it took 5 minutes to get from the airport to the hotel. Desk clerk did not offer an apology when I explained what happened. Incredibly frustrating! The bathroom smelled like a port-a-potty from time to time.