Khaolak Laguna Resort

It was the third time we came to this hotel , so we knew what we should expect , but we didn’t expect that the hotel will become much worse within one year . is sad to see the hotel degradation . The only thing that we liked was sea , and green territory.

We asked in advance for quiet room with king bed, as result upon arrival we got the noisy room near the road close to garbage collection point with 2 small beds . We asked to change for another room , and another one was still near the road . all those changes of room are really tiring , especially considering the fact that we arrived late at night and were super tired . No even welcome drink suggested to refresh ! And next day we had to change the room again as was not possible to sleep with such noise . The new room was super dark even in day time , and we also got the bacon smelling towels . The cleanliness really should be improved .The staff seems not care much about the guests , especially the breakfast staff not friendly and even rude . The hot water in the room is light warm only , be prepared to take shower with warm water instead of hot . The beach towels can be changed only in the room, so need to change in advance , or be prepared to wait 1 hour for those . All together made us unhappy about the stay .We will not come again .