Kingston hotellia

Plussat: Convenient location and amazing staff that went above and beyond to accommodate us.

Miinukset: No

Plussat: Friendly polite responsive staff

Plussat: The staff is absolutely amazing! Their courtliness and professionalism is Excellent.

Miinukset: No

Plussat: Great location with staff that went above and beyond.

Miinukset: Na

Plussat: The service received was next to perfect. The staff are very inviting, and truly engage with the guests of the hotel. The ambience is warm, and inviting. The appearance was classy and up-scale using first class technology to ensure security and privacy of their guests while improving on energy efficiency. The rooms were a masterpiece for the price paid. Dinner was exquisite with a variety of options to choose from. The inclusive continental breakfast tips the scale truly in the right direction as they seek to give their customers the true vacation experience. A wealth of restaurants and on-compound stores to purchase snacks, food, souvenirs, and drinks. It truly was a wonderful stay and I definitely will return to the Spanish Court Hotel on my next vacation.

Miinukset: The room I had stayed in was right next to the stairs going up to the sky pool. In the night persons walking up and down can certainly be annoying but this was very seldom. For most of the night it was more peaceful than any night I had experienced in months as it relates to noise.

Plussat: Staff was accommodating, friendly and knowledgeable.

Miinukset: That i didn't book a longer stay.

Plussat: Close to the embassy

Plussat: The rooms were too small and the bathroom sink was foolishly constructed. You could hardly brush your teeth with water going everywhere

Miinukset: Nothing

Plussat: Service and breakfast

Miinukset: More meal options

Plussat: The staff were curtious, the hotel has all facilities that one can ask for.. I stayed for 3 nights and 4 days. It was good services and very good breakfast. I am vegetarian still I got lot of options.

Miinukset: One day I came back to my room and found two hotel staffs in my room without my permission going through my belongings. I just happened to come back to my room and found them there. The hotel had not given me any prior notice of this. This is a big red flag for the hotel management and very discourteous. They are supposed to notify if they want to send staffs to do regular inventory check. Generally, inventory check is done after you checkout not when you are still living. I was really angry with the management, but let it pass for now as I was traveling solo. Imagine if you have family or couple traveling. How disrespectful this would feel? I hope the management reads my feedback and at least gives prior notice about the timing when they intend to send their staffs to do inventory checks to their clients room.

Plussat: Yes very very good .smell fresh

Miinukset: Hi love everything.

Plussat: staff attitude excellent. Lovely location. Supermarket nearby..lovely pool and bar.

Miinukset: Eggs station at breakfast a ridiculous wait...more than one person needed. We left without it....

Plussat: Everything staff were very friendly good hospitality. Good location and very clean.

Plussat: Staff was great. Location was perfect, near to a Supermarket and restaurants . Real homely and safe .

Miinukset: Nothing really

Plussat: The place is very nice. Private room for hostel price. Good location, great breakfast, great staff. The place have security. It was a wonderful experience

Plussat: central location and friendly staff

Plussat: The location is great, near to the center of New Kingston.

Miinukset: Staff is not friendly at all. Room was full with mosquitoes, not very clean. Did not feel good staying there, very disappointed.

Plussat: Very clean and homely. Close to everything.

Plussat: The breakfast was good, you can always find something on the line to eat. great location for both business and pleasure.

Miinukset: The fruits bar need to have more choice and the choice needs to be change more often. Don't think we need to have the same fruits two days in a row.

Plussat: I liked the blend of local and typical breakfast options. The guest room was comfortable. A room service option would have been excellent.

Miinukset: The omelette option was pre-made. I would have preferred that they were made upon request and according to taste

Plussat: Location was great

Miinukset: Menu need more Jamaican recipes

Miinukset: My son really wanted to be in the pool and we were told it is been repaired. That is one of the reason we booked this hotel

Plussat: Bed easy and cozy

Miinukset: Some local entertainmenta wonderful experience

Plussat: Very secure, very friendly staff, good food. The rooms were great, the hotel had everything I needed: a gym, a pool, complementary coffee.

Miinukset: There was nothing I didn’t like.

Plussat: Great room, location to emancipation park.

Miinukset: Staff and service could be better. There was no room service.

Plussat: The modern decor

Miinukset: The hotel view and lack of balcony

Plussat: Everything ! Loved the pool, loved that they had a restaurant on the property, loved the park out front, loved my room, staff was very friendly and professional !

Miinukset: I booked it because it said there was a free airport shuttle and I was very disappointed that it is not true, thank goodness everything else was great.

Plussat: Price was reasonable

Miinukset: wish there was an outside pool

Plussat: The cleanliness was exceptional. The staff very friendly.

Plussat: Clean and friendly staff

Miinukset: Pool was broken

Plussat: The food was amazing. Every single dish we tried exceeded our expectations. The staff was warm and hospitable. The rooms are big and clean. The grounds are kept clean and getting around is easy. I absolutely would recommend this to someone else. I cant wait to return. I am dreaming about the food now.

Miinukset: The only complaint is the tv sound. At its highest volume, you could barely hear it.

Plussat: The staff was friendly and always willing to help. The foliage was lush and beautiful. The cookies were delicious!

Miinukset: I was only able to stay for three nights!

Plussat: Breakfast was very good. There is great variety in the buffet menu. The location was in close proximity to good attractions and historic sites.

Miinukset: Room service could have been better - no replacement of towels on one of the days. Some of the staff need to beef up on their customer service skills.

Plussat: Impressed with history and current good condition (well maintained). Very lively social bar scene Fri and Sat evenings.

Miinukset: Beds could have been more comfortable. No lunch on weekends.

Plussat: This is a very classic boutique hotel in New Kingston Jamaica. I feel comfortable here, the rooms are clean and have antique decor. The pool area is clean, excellent restaurant with a nice variety of traditional Jamaican dishes cooked perfectly. The staff are very attentive and helpful. The casino, bar and lounges are very popular, keep you entertained. I highly recommend this place when you are staying in Kingston for safety, comfort and relaxation.

Miinukset: , the pool area could use some updating but it is clean and well maintained

Plussat: The ambience and the dining room

Miinukset: No elevators

Plussat: Clean room and the dining room was well organized. Courteous front desk staff, overall a good hotel.

Plussat: Everything

Miinukset: Price

Plussat: Good amenities

Miinukset: Rooms are a little small.

Plussat: Its marvellous staff and the wide ranging menu for the buffet breakfast

Miinukset: Is quite expensive compared to other hotels of coordinate status

Plussat: Lobby

Miinukset: Nothing

Plussat: I liked the breakfast it was different and tasty.

Plussat: Breakfast was good but it could change menu every day is the same thing

Miinukset: every thing was good i enjoy my stay

Plussat: The full view of Kingston city, the kingston harbor and the Caribbean sea was one to savor, viewing as I open my door to my balcony...amazing

Miinukset: I just hated that I booked for one night -_-

Plussat: We had a really good time on Kingsworth. The place is located outside the city with stunning views to the mountains. Courtney is a great man, we had good conversations and laugh a lot with him!

Miinukset: Everything was great!

Plussat: The customer service was amazing.

Miinukset: How we could check in on our own and the level of privacy.

Plussat: The amazing view, the facility, rustic feel and lush outdoors, bar available.

Miinukset: The long drive up the hill, there was a cat

Plussat: Kingsworth was just perfect for us. Next to the nice rooms, the view, the nature, the good breakfast and unforgettable tours, we met great people. We will never forget Courtney, his brother and the inspiring talks we had with them.

Plussat: Kingsworth Hostel has the best facilities with great hospitality from the host with a scrumptious breakfast and a beautiful and luxurious atmosphere with a great view of the mountain and city. It is truly a jewel surely will be going back there

Plussat: The scenery was beautifully and the view was splendid . And the area is quiet.

Plussat: Frequently came to the Courtleigh Hotel over many years from it was a much smaller residence called the COURTLEIGH MANOR, from the 1970s & 80s, when we didn’t stay with relatives in Kingston. The staff is very courteous. Only regret that we couldn’t get a AAA Discount from the Hotel because we had booked through secure.booking.com.

Miinukset: Everything was fine including the delicious breakfast menu each day that was included in the cost of the room reservations.

Plussat: Breakfast was good. Staff were happy to help and provide good service.

Plussat: Friendly helpful staff, support in the business center

Miinukset: Pricy taxis , difficult to reach outside the hotell taxi system without being transfere to another expensive taxi from neighboring Hotel but same owner. I’d rather support the small taxi companies.

Plussat: All of the above.

Miinukset: Price

Plussat: Good Poolbar, good Restaurant.

Miinukset: Old hotel with renovation needs in the rooms. Room doors are old and let the noise from the hallway through. The minibar is empty, the decor rooms are very worn.

Plussat: attentive staff. amply space in the room.

Miinukset: limited breakfast options. pool was closed during the day

Plussat: The buffet breakfast

Miinukset: Breakfast packs should have been replenished sooner..you found most items had ran out..

Plussat: i liked the service

Plussat: Amazing natural view which gave us a peace of mind every morning. Michelle was the best host family I’ve ever had! Highly recommend. We will go back.

Miinukset: None

Plussat: The place was so beautiful. It was homey and cozy. Ms Neita was extremely nice and caring.

Plussat: We had a wonderful time staying with Michelle, our gracious hostess, and the views from her house and her breakfasts were outstanding. The local shops and restaurants were nearby so we enjoyed our evening time here too. A trip to the Blue Mountains to visit the coffee plantation was a highlight.

Plussat: Accommodations were, as usual, excellent and very comfortable. We were treated to fruit punch upon arrival and had an excellent breakfast after our morning coffee. Conversation with our host and other guests was very stimulating and interesting. We'll be back.

Plussat: The setting in the mountain was beautiful, the local breakfast was lovely and it was also good to have access to the internet. The rooms were good with plenty of natural cool ventilation and exceptional lighting

Miinukset: If you didn't have a vehicle you were stuck. The grounds were nicely done but not accessible. The breakfast was a good size but the dinner left me wanting more.

Plussat: Location was great. Easy to get to and close enough to banks, stores, restaurants, etc.. Michelle (the host) was very knowledgeable and helpful. The house is beautiful and in a nice private location, away from busy streets, with great garden and views.

Miinukset: The room I stayed in could use a bit of updating. The sheets, blankets, towels, curtains, etc.. were a bit old. Even though the house is away from the main, at night, you can hear noise from traffic.

Plussat: It was very cozy, there where a lot of plants, the view from the balcony was breath taking. Breakfast was delicious!perfect place to take pictures. I would recommend this to anybody looking for a scenic experience!

Plussat: It's a nice little spot, friendly host and close to the town area where you can access everything

Miinukset: haven't really found anything i didn't like.

Plussat: everything amazing

Plussat: Amazing stay, we love you Reggae Hostel!

Plussat: Great atmosphere. Staff vey positive. Safe. Cooking facilities. Good air-conditioning.

Miinukset: Being aware during booking process that the water (shower) supply limited. However this didn't deter us because overall the hostel stay was great!

Miinukset: Vedensaannissa oli ongelmia, ei päässyt suihkuun

Plussat: Niki was ridiculously great!

Miinukset: The water problem

Plussat: We liked the social vibe, the outside space, the very nice staff and amazing daily breakfast and Sunday complementary vegetarian dinner.

Miinukset: The room was not clean.

Plussat: The location of the property. Food on site

Miinukset: Thought the room was a bit bigger Stayed in 6 bed dorm

Plussat: Zach the owner of the property is very friendly and a nice person. One day he took me to like cay and he did not charge anything for travel.

Plussat: Nice Hostel. Has everything you need. The owner Zach was also extremely helpful.

Miinukset: Was a little quiet being a low season. Nice shopping facilities nearby but not the location i wanted.

Plussat: A good part of town and the property is safe. There is a safe place to park and the restaurant is a good place to get something to eat later in the day. The room were good and lockable

Miinukset: There was some sort of water access issue in that part of town during our stay . The water for showers was available about half of the time. Bucket showers were needed when the water was not available. To be fair , this was a city issue ... The property did not have any control of this water supply and pressure issue ... I think this was a temporary situation and would be remedied after water main work was done

Plussat: Modern style hostel. Remote control fans. Space and Garden. Close to the malls of Manor Park.

Miinukset: No staff. No vibe. No cooking facilities (as the staff weren't there to unlock and siwtch on facilities) No water for a whole day. I suppose they cant be blamed if there there was a water shortage on the island. But..

Plussat: A big yard to chill out. And the location is great.

Miinukset: They do not have a kitchen for you to cook. You always have to buy your own cooked food.

Plussat: At this price it's hard to complain! Spacious grounds,close to shops and transport,quiet place so I slept well.

Miinukset: Hot water not working, too many beds in the dormitory,kitchen only available when the owner is on site.

Plussat: The owner, Zach (sorry if I spelled that wrong), was friendly and helpful. The room and bathrooms were clean. The owner was great with directions. It was my first time in Kingston by myself and he was good about advising me where to find transportation for where I needed to go.

Miinukset: Water kept shutting off but that's understandable as there seemed to be some infrastructure work going on in the area. It happens often enough where I live in Montego Bay so I'm used to it.

Plussat: The location was fine. I was in a room by myself and I was not disturb. The lady at the front desk was very welcoming and she tried to assist me the best way that she could. I really do appreciate her willingness to accommodate me.

Miinukset: I did not like the fact that I had to come out of my room to use a general bathroom. They did not gave me any key for my room door, I had to ask and then I was given a small pod lock to put on the outside of the door. I use that pod lock to lock my door whenever I had to go to the bathroom. I did not like that, I would have prefer to have a regular key for my room dook

Plussat: I liked the location and the relaxing environment.

Miinukset: I did not like the fact that my room "Pine" was directly opposite the bar, there were noises that seem as if my room was in the middle of the bar convo

Plussat: Service at Eden Garden was remarkable. Seriously. From the minute I walked in the door with no reservations through check out, I was met with impeccable treatment. I even extended my stay for an additional day to bask in the sauna and eat the delicious jerk chicken pasta. Certainly a gem in Kingston and I look forward to returning.

Plussat: I like the fact that it was private and quite.

Miinukset: Not that I don’t like but I suggest having a vending machine available or a something that provide that service.

Plussat: I love that this hotel was in the midst of the local people and was in area I felt safe to walk. Great location also the complimentary breakfast was very fulfilling. BTW has the best spa ever. Loved my birthday vacation here.

Miinukset: Nothing

Plussat: Nice spacious clean room and the fountains all around gave a relaxing country feel that make you forget you're in Kingston.

Miinukset: Complementary breakfast was very basic.

Plussat: Some of the hotel workers were very nice. I liked the ambiance and theme, but that's were it stops.

Miinukset: For the complimentary breakfast, it was horrible. They literally gave you very little choice, but actually wants to bill you an arm and a leg for a traditional breakfast (which should be free). Breakfast took forever to come. By the time it came, we lost our appetite. The server was very grumpy. Our shower doors didn't even work. They were falling off the hinges. We complained, but no one did anything. They are too expensive for a 3 star hotel with limited resources. I'll never visit here again.

Plussat: The staff at the hotel are fantastic, very friendly and extremely helpful. In particular Seanna-Kay Cole, Jody, the kitchen staff and Mrs K Brown who treat you first class.

Miinukset: The rooms, the friendliness.

Plussat: Well unfortunately, I have no positive feedback to share. First of all, you have to be buzzed in to get into the reception area of the facility at the Eden Gardens Wellness Resort and Spa. I completely understand the need for security, but there were several occasions where I stopped by the reception desk and no one was available to let me in. One of the workers was kind enough to let us in using his security code. Upon checking in, I was told that my room was given away because the facility was at capacity. The representative said that I would be given a better room the next day. On the next day, I went to the reception lobby and once again had to wait to be buzzed in. When I did get buzzed in, I was told that unfortunately, they could not switch my room because it was given to another guest which happened to be my cousin. They were going to give away her room as well, but thankfully, she checked in in time before her room was released to another guest. We realized that I was the other guest that they were going to release her room to. When the representative realized we were a family in this situation, there was nothing that could be done to accommodate us because, again, the resort was at full capacity. They rep apologized for the inconvenience and offered to place us in an upgraded room. By this time, we had lost faith and trust in their ability to ensure decent accommodations, there both my cousin and myself decided to check out a day sooner than scheduled. Additionally, another family member that was also staying at the resort asked for more water, as she drank the 2 bottles placed in her refrigerator, and she was told that they do not replenish the water after each room cleaning. This is the very first time I have experienced where a resort/hotel did not replenish water. Needless to say, we ended up going to another facility which was a much more pleasant experience with everything from the accommodations to the friendliness of the staff.

Miinukset: Per my previous notes, I would strongly recommend that the staff be trained in how to handle and manage situations such as the one me and my family experienced in making efforts to accommodate their guest, especially first time guests as we were. There were no supervisors on staff to assist in settling our matter in requesting a refund for our early check-out. We were told that they do not have supervisors on staff on the weekends. I would also suggest that the facility replenish bottled water after each room cleaning which is minimal cost given the costs that guests pay to stay at this facility. Unfortunately, I will never consider staying at the Eden Gardens Wellness nor will I ever recommend this resort to anyone else. The facility does have potential, but it will require training of staff in learning how to manage crisis situations. I felt that we were met with obstacle after obstacle which did not yield any positive outcomes.

Plussat: I didn't have there breakfast but the bed was comfortable...

Miinukset: No concerns

Plussat: Location and staff

Miinukset: Construction starts too early in the morning

Plussat: Friendly staff at the reception

Miinukset: The incredible slow internet at night did not let me finish important deadlines

Plussat: The hotel lobby is quite nice as well as the sitting area just outside the lobby door. The staff was very nice and accommodating. Each person was pleasant and helpful.

Miinukset: 1 side, hotel had to walk up several stairs, no air conditioning/elevator. No air conditioning in hallways. Inconsistent air conditioning n rms, mold in one unit. Asked to move. Side over lobby,elevator went out 3-4x's. Would recommend w/caveats.

Plussat: Nothing

Miinukset: Everything

Plussat: Location and security

Miinukset: I have identified nothing I am dissatisfied with except the service was a little tardy. I had to ask the cleaner to leave a bar of soap. Additionally, the drinking glasses were left in cleaned for 3 days and I had to request that they be cleaned. To the cleaner’s credit she found my phone SIM card and left it where I was able to see and retrieve it

Plussat: Location was good for getting around.

Miinukset: The bedroom was shabby with a stale smell. I had to report it to the Front Desk. Also, the carpet was heavily stained in 2 places. I did check another room and though it didn't smell, the furniture and carpet were just as tired looking

Plussat: Court Yard grounds was lovely.

Miinukset: The room wasn't up to standard.

Plussat: The food was good and the staff were impeccably dressed and very pleasant. Location is good and the surroundings beautiful. I would visit again.

Miinukset: I think they can upgrade the rooms. They stuff need to be changed now. They seem a bit aged, especially the carpet.

Plussat: Breakfast was good, not fantastic but good. Staff was kind...

Miinukset: the place is a little bit run down in particular in comparison to my previous visit 10 years ago. But what is particularly bad is the noise of AC compressors and washing machines. Not good for resting ...

Plussat: Location within new Kingston and the staff are nice.

Miinukset: Facilities are a bit old and could do with some updating.

Miinukset: That I was not able to pull blinds behind the curtains over the sink to keep the room dark beyound sunrise.

Plussat: The bed was very comfy the surrounding was peaceful.

Miinukset: Shower step was too low and water came on to the floor every time you shower .

Plussat: The location was great...easy to get about Kingston. Breakfast options were good. Staff were pleasant. WiFi connection was good and there was an okay cable channel selection. Overall not too bad.

Miinukset: The room felt a bit dated.

Plussat: The breakfast was wonderful! pastries, hard boiled eggs, fresh fruit, and toast with jam. The room and bathroom were very clean, and the air conditioner cooled the room down very nicely. We had fun watching familiar shows like Law & Order on the flat screen tv in our room. Andre is the absolute best front desk person I have ever met! He is so nice and helpful. He took care of all transportation needs with no stress or fuss for us.

Plussat: It was very clean !!

Miinukset: Our first room bathroom was leaking due to heavy rain but they accommodate us and gave us a new room the next day

Plussat: I love the bed its was comfortable the breakfast was excellent great staff quiet location home away from home my honeymoon experience there was awsome would recommend it to anyone infact i did.

Miinukset: It was all good

Plussat: Everything

Plussat: The staff were very nice and welcoming. They made sure I was ok. Checking in often. The place was always clean.

Miinukset: Breakfast was almost the same every day.

Plussat: Nice hide away

Miinukset: How come these Hotels Block Fox news..? Almost all of them Block Fox... I Didn't watch CNN Need the option...

Plussat: The facility's saving grace is its wonderful staff.

Miinukset: The hot water did not work and my room was near the reception area which tended to be noisy, especially when staff assembled in the morning. Security at the facility overall was good, but room security was quite minimal.

Plussat: Jamaican breakfast were lovely. Staff were extra helpful

Miinukset: Nothing

Plussat: Close to Devons House N Bob Marleys museum. We stayed here because we got stuck in Kingston and didn't want to drive to Ocho Rios that late at night. It's a safe choice, friendly staff.

Miinukset: Not as pristine as it looks on the website. I'm not sure why it is called a retreat?!

Plussat: The taxi operator (Napoleon Nelson) was excellent. He was timely and available at all times. The air-conditioning was decent. Staff allowed us to leave our bags there for early check in. The location is good for trips to Bob Marley museum, US embassy and other Kingston attractions.

Miinukset: Staff was not friendly. They were out of all food and drinks (which is weird for a hotel). There is no WIFi in the rooms which is a huge thing for travelling. Breakfast was only eggs, toast and watermelon. Rooms were dirty and bathroom outdated

Plussat: Staff was willing to help with phone all .But we had to pay

Miinukset: The room no fridge no microwave view was blocked by trees not accessible

Plussat: Henkilökunta oli ystävällistä. Auttoivat ja neuvoivat asioissa.

Miinukset: Huonessa tai WC ssä olisi voinut olla seinällä koukkuja että olisi voinut ripustaa esimerkiksi meikkilaukun jne. Siivouksessa voisi kiinnittää huomiota siivous välineisiin, hiuksia löytyi siivouksen jälkeen lattioilta. Vanhat mopit ei toimi samoin kuin mikrokuitu mopit. Huonessa oli tarjolla vain teetä. Pika kahvi puuttui.

Plussat: the breakfast was the same every day with no lunch and dinner available