Kingston upon Hull hotellia

Plussat: Lovely place, very clean. Very helpful staff and a lovely room. Will be back.

Plussat: Great location

Plussat: The hotel is one of the best city centre hotels I have ever stayed in, staff are fantastic and the location is great

Miinukset: Nothing

Plussat: Good service; range food on offer; quick efficient service and cooked to order

Miinukset: Shower cubicle and bathroom a little camped in single room. Single bed a bit small; then I am quite a large chap!

Plussat: The room was small & the double bed far too small for 2 people. Considering the weather ( very cold & windy } the hotel was not adequately heated. It was not suitable for people with disabilities, though the staff went out of their way to help move bodies & luggage in & out

Miinukset: See comments above

Plussat: Convenient, free parking. Easy check-in. Friendly staff. Spacious, spotless room. The Master suite was amazing.

Miinukset: Nothing

Plussat: All of the rooms are to a very high standard, the meals great and bar area very pleasant, staff really helpful

Plussat: Great place, lovely room and good parking, excellent spot in Hull

Plussat: Excellent location, clean room, great size and a nice pint down stairs in the bar.

Miinukset: Couldn't turn the radiator off/down, the room was scorching hot.

Plussat: Fantastic, clean, value for money . Great staff. Perfect location for either Arena venues.

Plussat: Great value for money. Fab location. Comfy room. Very clean. Free parking.

Plussat: I stayed in the apartment on the top floor. It was really comfortable, cosy, quiet, and completely spotless. Excellent value for money.

Plussat: The only problem was the bed very uncomfortable

Miinukset: Where it was

Plussat: The property was superb excellent room and facilities. The owners and staff were lovely especially Gill who went above and beyond and made us both a Sunday roast dinner after the kitchen had been shut for2 hours . Would recommend the whittingham and cat as a great place to stay

Plussat: Stopped at the Hotel a few times, best value for money in Hull, but discounting value for money it is a great place to stay, staff are superb, rooms are spotless, parking is easy, breakfast YUMMY

Miinukset: Nothing........will be stopping here again

Plussat: Very nice hotel ,clean comfortable,food good would stay again

Plussat: Location was brilliant literally straight into the city centre easy parking and cheap

Miinukset: Rooms are small and I personally find the beds are too small.. yes I’m probably bigger than the average person but it makes for a uncomfortable sleep. We went down for breakfast at 9-45 and there was literally nothing left!!!!... I mean nothing the coffee machine was broken, no plates, nobody clearing the tables, we ended up with 2 pieces of toast and cold beans... We won’t be using it again I’m afraid... we were looking for somewhere to stay as we are in and out of Hull a lot... the search continues!!!!!!

Plussat: Bed was comfortable

Miinukset: Postcode is wrong as directs you to back of bus station. No towels in room they brought some 1was dirty. No milk for drink.. No breakfast next morning had to wait oven broke no maintained to sort. No tea or coffee machine broke. Hotel was still been refurbished dosent say that.

Plussat: Central location, nice beds, buffet breakfast, price.

Plussat: It has all basics you need from iron to dry cleaning and complimentary coffee plus breakfast included

Miinukset: Perfect location. For people who travel for business or leisure, spacious parking, next to train/bus station

Miinukset: WIFI connection was very poor

Plussat: Sijainti, huone

Miinukset: Vain yksi hissi käytössä

Plussat: Very friendly, helpful staff who were happy to help with things for the room such as food utensils etc.

Miinukset: Wasnt clear about parking so had to pay twice because I left the car park and came back

Plussat: Good haviing choice of pillow and bed comfy. Surprised at how good choices were at breakfast .

Miinukset: Needed a mirror over power points in room to use hair straighteners.

Plussat: Heikko aamiainen

Miinukset: Pieni huone

Plussat: Great breakfast! Good location - bus connections to the city centre and loads of shops and food places around.

Miinukset: Shower slightly too weak. Otherwise nothing to dislike.

Plussat: Convenient to University and walking distance to shops. Parking safe. Breakfast good value. Friendly hosts.

Miinukset: Some minor street noise in rooms at front of property.

Plussat: Location was ideal for visiting my son , who is at University and lives nearby. Breakfast was lovely, cooked to order.

Plussat: Clean rooms, friendly staff and good location

Miinukset: Some traffic noise during busy periods

Plussat: Friendly, welcoming home from home. Spotlessly clean and comfortable. Lovely freshly cooked breakfast. Usually stay in chain hotels but wanted to be near son for graduation day. So much nicer! No hesitation in recommending.

Miinukset: Nothing

Plussat: Lovely room friendly owners good location

Miinukset: Nothing

Plussat: Comfort of the room and the very friendly and helpful reception

Miinukset: Nothing

Plussat: Lovely friendly host, very clean and comfortable.

Plussat: If you’re watching something at the bonus arena, this is the perfect place to stay. Great facilities, lovely staff and the location is perfect

Plussat: We loved the location of the hotel, so close to the bonus arena, pubs/restaurants and an excellent car park very close by. All the staff were super friendly and very happy in their work, would not hesitate to go back or to recommend to friends. Bed was nice and comfy. Breakfast was good and tasty too.

Miinukset: Our room was lovely and quiet, until deliveries at the back of the hotel at a very early hour. ( I know it has to be done, but a higher room or room on the front maybe better)

Plussat: Excellent value for money. Lovely hotel with excellent facilities and staff

Miinukset: Could not fault it at all

Plussat: Generally met my expectations of an Ibis hotel but...

Miinukset: Room 201 not as quiet as I and staff expected as overlooks loading bay. Tea etc not replenished between first and second day. Some surfaces need replacing.

Plussat: I'd been travelling most of the day, am quite old now so was looking for a quiet night and a long sleep. When I saw the location was in the heart of the city and there was a crowd for the Kaiser Chief's gig up the road in, I was wondering why this is to be disturbed. I needn't have worried, I slept as a baby in a very quiet room, thank you Hull!.

Plussat: Aamiainen oli ihan okei, parempaakin olen syönyt mutta kyllä vatsan sai täyteen. Henkilökunta oli todella mukavaa ja palvelu hyvää.

Miinukset: Huoneissa ei ollut ollenkaan jääkaappia, huoneet olivat vähän epäsiistejä.

Plussat: Polite, helpful staff. Great value for money. Basic but clean accommodation.

Miinukset: Nothing

Miinukset: Location is Ideal for shops,bars and restaurants.

Plussat: Good location for shops & theatres, room basic but it was a very good price & breakfast was hearty with staff who were knowledgeable about food allergies or when they did not know knew where to find out this information.

Miinukset: nothing, for the price excellent stay.

Plussat: Good comfortable stay in a well designed room. Breakfast was very good.

Miinukset: Could of been a drinks despencer ‘ or machine

Plussat: Location and friendly staff

Miinukset: The bed was really uncomfortable with a lumpy mattress and topper

Plussat: The lodge is like a flat with a upstairs bedroom and a living room downstairs great

Miinukset: KELLY AND HER TEAM ARE FANTASTIC, WE USED THE LODGE BETWEEN CHRISTMAS AND NEW YEAR AS A BASE, SO ALL FAMILY COULD VISIT US.

Plussat: Croissants cold, average ... Sorry! Green emergency light and outside light were too bright. Metal internal door handle surround fell off. No chairs which was a shame as we had to sit on the bed. Nice bathroom but no rails or shelves. Green area around the hotel had lots of empty beer cans and plastic bottles on the grass. No rubbish bins around the area so l guess that's why people threw them on the grass but lm not making excuses for them as people should take their rubbish home. Dog walking area could be so nice if it was tidied up a bit. Our room was lovely and warm which was much appreciated but we could hear our neighbours through night and early hours in morning.

Miinukset: Please see section above.

Miinukset: Tv didn't work and fridge makes a lot of noise when asleep and night lights not good on all the time

Plussat: Very comfy and room was nice and warm, nice and clean . Food in the pub was fantastic .

Miinukset: Fridge in room was really very noisey but apart from that the stay was great and would defanatly stay there again

Plussat: Quiet and peaceful. Lovely little getaway with food that’s amazing and staff that are friendly and welcoming. We are regular visitors and will continue to be as it’s a perfect getaway at a reasonable price

Miinukset: First time it’s happened but some noisy visitors in the room next to us although not an issue as it’s never happened before and the rooms are pretty good for sound proofing

Plussat: Love the location and the family memories created over many years here at The Holiday Inn Hull Marina Hotel.

Miinukset: We stay here as we have been coming to Marina Hotel for many years, but each time over the past 2 years we have noticed a decline in staff attitude, staff competency, staff training, staff attitude (there is only one middle aged chap who works in the bar and running food who is competent and welcoming when we have stayed). Only 1 towel in the bathroom!!!! No shower cap, just soap dispensers. Breakfast tasted like it was cooked in old oil. Toasters not working, dance floor from the night before left set up in the bar area. Food at the buffet not topped up. Message to Head office... please invest more in bringing the staff up to standard and please invest in this hotel to ensure it continues to operate. It really does look like it’s on the decline and just becoming an 80’s theme night experience for people that live in the area, not a high class hotel.

Plussat: Good location for Hull bonus arena. Heating in room good for a cold day.

Miinukset: Room needs updating,double bed was small. Shower wasn’t very powerful.

Plussat: Location

Miinukset: Car broken into in Carpark. No contact from hotel after notifying them.

Plussat: It was well located for the Bonus Arena and Shopping at Princes Quay. Staff were very friendly and helpful.

Miinukset: Not so much a issue, but be advised that there is a parking of £10 for 24 hour parking.

Plussat: The location was perfect, check in fast, staff polite, rooms clean and beds comfy

Miinukset: We booked a double room and got a twin, didn't say anything at the time as I though I may have made a mistake but definitely booked a double but not a big issue, also no jugs of water at breakfast just juice

Plussat: The location for the marina. The room was clean, light and bed comfortable The staff were lovely.

Miinukset: The towel rail in bathroom didn’t work. We were told they had not worked “for months” The bathroom was freezing especially after getting out of the shower.( we were given 2days free parking for the inconvenience) We were not pre warned of the extensive building work going on right next to the hotel. Noise from 8 am-5pm. You have to cross at the crossing outside the hotel and walk up to next crossing and come back to the hotel side of the road as the building works have left only a very narrow pavement which is a death trap on such a busy road. Please don’t come out of the hotel and turn right and try and use that tiny pavement, we did and it was terrifying.

Plussat: First class service as leaving early and were able to have earlier breakfast from staff.....could not fault what they did.

Miinukset: Use of bar was practically out of bounds for residency customers as there was an 80's night disco running and full of hen parties.....had to fight for drink and too loud to sit in area so had to go to reception to sit down and able to talk to fellow friends......That sort of function should be in a separate function room I think. Also all web info said was there was ample car parking.......it did not say their was a charge for parking for guests staying.....had to pay £10 for this and did not know this until we arrived.

Plussat: It was clean!

Miinukset: It was a lot of littles things. Checkin, booked the upper deck but was asked if I wanted to upgrade to this and add gym to the room. My husband was about to say yes until I said we had it. Cheeky, wonder how many have double paid for this. Bar is now one big room, far too noisy. Rooms way too hot. Fan given for cool air but too noisy, invest in thinner quilts. Basic tea and coffee facilities even on the top deck. no water supplied. Breakfast, everything in a corner of the bar. Not much choice and not very appealing. Even picked up a verucca from the pool area! Would of been cheaper to book at a budget hotel instead as facilities are the same.

Plussat: Nothing

Miinukset: Everything this was the dirtiest room I have ever stayed in

Miinukset: The noise coming from the Gym between 5-7pm and 6:30-7:30am was as if i had been sleeping in the gym hall itself.

Plussat: Staff were friendly, very helpful and was a good location. The gym, pool and facilities where great. Good breakfast both mornings

Plussat: The food was good. Although the selection in the evening was limited the food quality and quantity was very good. Breakfast had a good selection. The staff were very nice and friendly. The leisure facilities were excellent. Bathrooms had recently been refurbished

Miinukset: The bed was very small, mattress very soft, so when one person moved so did the other The room was too hot despite having the radiator turned down The sound proofing was awful, you could hear guests in the next room talking and every step those above took. They woke us at 6am when they got up it was dreadful.

Plussat: We held our mother in laws wake in the Marguax suite. A lovely room ideal for small groups. The attention to detail and help from Darren was outstanding. A top bloke!

Miinukset: No evening meals served after 8.30pm

Plussat: Leaving

Miinukset: Shocking place

Plussat: Great overnight stay with exceptional staff. Breakfast good and comfortable beds

Miinukset: Could be a little cleaner but nothing major

Plussat: Place not the ritz but great value for money good breakfast

Plussat: for what we paid I suppose it was sort of value for money

Miinukset: the state of the rooms really needs a good refurbishment, no choice for breakfast, i.e. no cereals

Plussat: Location great for me as right opposite Hull University for an exam there in the morning. The gentleman who checked me in was great really friendly and helpful.

Miinukset: Rooms really are in need of an upgrade/redecorating. I was disappointed with the room. As I knew the pub had recently had a refurbishment I assumed the hotel section had too. TV is tiny and only one plug socket near it (which had the TV plug in it). Not good in this day and age when you have things you like to connect up to the TV such as a fire stick. As a frequent traveller who spends a lot of time in the room (as opposed to "just getting my head down") it is expected to have more power points. However, the gentleman who checked me in very kindly lent me an adaptor. Noise in the morning from staff preparing from the day was excessive. Room got quite chilly. Was unable to have breakfast due to a fault in the kitchen - so no food being served.

Plussat: But the person who looked after us at the venu was really nice. Food was really good. The room ws clean and quiet. There is a tesco near by which was so convinient too. The room was spacious. The view was great

Miinukset: Staff wasn't friendly when I called, since I was lost trying to find the place.

Plussat: I had room 2, which was to the side of the pub, outside there were uncomfortable loud, machine/motor noises, possibly the fridges, thankfully they did quieten down about 2.30am and i could get some sleep!

Miinukset: the bedroom noise

Plussat: Bed was ok.

Miinukset: Bit outdated bedroom. Basin taps need fixing, toilet roll holder broken, old shower unit.

Plussat: Budget accommodation Very basic but clean Great breakfast WiFi worked well

Miinukset: Very basic Ceiling light was broken Tiny tv

Plussat: we werent disturbed by any noise, beds were comfy, and the quiz was brilliant

Plussat: A nice, clean and friendly hotel. All the rooms were on ground floor, so no stairs to climb thankfully.

Miinukset: There was nothing not to like.

Plussat: Room was tidy and clean. Food is good in attached pub. Staff have been excellent.

Miinukset: Shower was not very good, Warm but no water pressure.

Plussat: Reasonably priced room. Stayed over Christmas. The room was clean and comfortable.

Plussat: Great staff and comfortable rooms

Miinukset: NA

Plussat: comfortable bed

Miinukset: the cooked breakfast and continental breakfast buffet could have been better in regards to pastries and fruit

Plussat: The bed was very comfortable Very clean Fantastic customer service from Gemma

Miinukset: No plug near the bed as I need a breathing machine even though we did get an extension cable No hairdryer

Plussat: Staff were nice

Miinukset: Room was very, very basic

Plussat: The location suited our requirements for the weekend. The evening meal and breakfast were excellent and well presented.

Plussat: Not much really

Miinukset: Check in staff, insisting for photo id and also a credit card incase I broke anything or smoked in the room, regardless of the fact that I don't smoke !!!!

Plussat: Good for it price

Miinukset: Good parking

Plussat: Within city limit

Miinukset: You can hear your next door

Plussat: Bed was so comfy hot water plenty for a bath

Plussat: Great Location. Pub nearby and 30 seconds walk to a great restaurant. Welcoming staff and a nice warm room. Minus 3 when i woke up yet toasty in the room.

Miinukset: No point in a kettle in a room with only one plug and that's behind the bed ???

Plussat: This is a budget hotel as reflected in the price I paid, it was clean but basic.

Miinukset: You could hear some noise from outside at times but to be expected for this location and price.

Plussat: Perfect location near shops.happy friendly staff.good value.comfortable bed.

Plussat: Hotel and facilities were as advertised, and more than we required. We used this as a base to explore the East Riding. Fantastic location with very good road links to the whole of East Yorkshire.

Plussat: We chose this hotel because it was close to the castle hill hospital.It was comfortable, the bed was king size,the facilities were good .We had a problem with our evening meal,but this was soon sorted out.The staff were excellent , very helpful and polite,particularly Sarah Vladamir and Summer.

Miinukset: It could have been warmer in the resturaunt.

Plussat: The breakfast was very good. The room was warm and clean. Hotel well situated with lots of parking space and the view from the room was pleasant - fields and trees.

Miinukset: We could hear almost everything that the people in the next room said. It almost seemed as though the toilet was next to the wall. The spring-mattress on my bed had a spring that was not straight and it pushed slightly against my back. Otherwise, the room was basic but comfortable. The television was of good quality.

Plussat: Friendly staff, easy to find plus they really looked after us. We stayed New Year’s Eve for a night and they held a party for a group that looked they had a great time

Miinukset: Rooms were clean and really nice

Miinukset: room was very cold on arrival, had lipstick marks on the curtains, toilet didn't flush properly, bath towel smelled like a deep fat fryer..... however the staff were very helpful, top marks to them.

Plussat: Stayed in better for the price, no breakfast facilities

Miinukset: Old furniture and stuff

Plussat: Check in and out was good. Shower was hot and powerful.

Miinukset: The room had not been cleaned, there was thick black hair all over the floor including a pile under the hairdryer. This stuck to our feet and socks and ended up all over the beds. Also, we had a three bedded room and there were only two tea bags!

Plussat: Lovely comfortable beds, warm, clean, big white towels, great shower, plenty of hot water, friendly helpful service, great location and free parking

Miinukset: Tired fixtures and fittings and cups too small and no plug in sink

Plussat: Good location and reasonable price

Plussat: The staff at the front desk were very friendly and helpful

Miinukset: The room was old fashioned, and the walls were scuffed. The things that were easy to clean (surfaces, bed linen etc) seemed clean, but the things that are harder to clean (grouting around the shower, walls and ceiling) were not in a good state. The inside of the kettle was truly awful

Plussat: Value for money, great location, friendly staff

Miinukset: No plug socket to charge phone, had to unplug tv

Plussat: good place to stay right in the centre of town

Miinukset: N/A

Plussat: Clean. Excellent breakfast. Close to town.

Miinukset: Everywhere a little tired looking

Plussat: Clean and spacious. Very helpful staff.

Plussat: Nice receptionist, clean and comfy room, good tv nice shower. Decent evening meals

Miinukset: Nothing

Plussat: Clean and cheap

Miinukset: A bit tired and dated but worth the money paid

Plussat: Great location

Miinukset: Bit tired and dated

Plussat: The room was basic but very clean and perfect location for attending a concert at the bonus arena