Kiova hotellit lähellä Besarabsky Market

Plussat: The staff

Miinukset: nothing

Plussat: Rooms are stunning, Internet signals, beds, quite.

Miinukset: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Plussat: The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.

Plussat: Location

Plussat: Staff was unbelievably great

Plussat: The staff is amazing and they actually walk you to your room and show you how everything works. The location is great and not far from all the sights. It as a First Class stay for sure as the rooms are awesome.

Miinukset: No minibar in room Room view: highway))

Plussat: Very good bwd/room

Miinukset: A little noise from the window facing the river

Plussat: It is a beautiful hotel, but the customer service is very much lacking.

Miinukset: Customer service.

Plussat: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Plussat: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Miinukset: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Plussat: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Miinukset: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Miinukset: Standard room is small. Bad noise isolation between the rooms.

Plussat: Bed was comfy. Staff at the hotel could not do enough always helpful.

Miinukset: Everything

Plussat: location

Plussat: Friendly attentive staff. Excellent spa. Ditto the restaurant.

Miinukset: Shower old fashioned.

Plussat: Outstanding! Really, I was impressed about the service quality of Opera Hotel! The staff is well trained, always ready to help and very good english speaking. Congratulations for staff, managers and the owners of Opera Hotel!

Plussat: Very well kept Boutique-style property in a leafy neighbourhood with easy access both to the railway station and the city centre. Hotel staff were great: highly professional and friendly at every occasion. Reception at checkout showed patience and kept a remarkable (and very consequent) customer-centric behaviour when my preferred credit card bounced.

Miinukset: Nothing, really. Breakfast buffet offers everything you can think of eating, at great quality and taste. Their eggs menu deserves pride, just excellent! Still, the price comes a tad on the hefty side, compared to the going rates in the city/elsewhere, and I would have opted a bed & breakfast rate had it been offered.

Plussat: Great services and friendly staff

Plussat: Only location

Miinukset: Basic hotel, the value paid is much more than what it worth's ...

Plussat: The facilities are incredible. The pool, spa and sauna is fantastic. There is a very fancy Japanese restaurant on the ground floor, and a fancy roof top bar looking out over the city.

Miinukset: There is also a strip bar on the 8th floor, and a very darkly lit hookah bar next to it, where the only guests were seedy old men and their girlfriends young enough to be their daughters... This area really detracted from the overall luxurious and modern feeling of the rest of the hotel.

Plussat: The hotel lobby bar and restaurants were very nice and luxurious. The room appointments however were only average.

Miinukset: Door staff were not friendly at all. Acted as if they were doing you a favor. Front desk and bellmen were good however. Hotel Is large and not so personal butt he public areas were very nice

Plussat: Everthing

Miinukset: Nothing

Miinukset: Atmospher

Plussat: The location is definitely one of the best for travelers who want to be at the center of Kiev. The staff made our entire stay wonderful from the moment we arrived at the hotel. Highly recommended for business or family travelers.

Miinukset: One particular doorman had a constant scowl on his face and only provided any sign of hospitality grudgingly. He was the only exception we experienced.

Plussat: The hotel is beautiful, the service was above and beyond, breakfast was fantastic, and the location is the best in town. I highly recommend this hotel. I would definitely stay there again if in need of visiting Kiev.

Miinukset: Nothing

Plussat: The facilities were very luxurious. Personnel spoke English. Hotel is managed very well.

Miinukset: Room very spacious, fitness center impressive. Offered a price with or without breakfast and fitness as well. That's a great option. The restaurant (Japanese) was very good.

Plussat: location stuff lobby security

Miinukset: price

Plussat: Facilities, food, and staff are excellent.

Miinukset: Uncensored adult film previews on TV, and strip club in the hotel, make it a bit inappropriate for a family vacation.

Plussat: Clean ... professional staff

Miinukset: Prices

Plussat: Clean nice staff 24 hour bar nice room amenities

Miinukset: Room was old Soviet style furniture typical of this

Plussat: Everything

Miinukset: ADVICE

Plussat: Fast check in and check out, good room, big bed, big bathtub and bathroom.

Miinukset: The bathroom lock was broken, bathroom hood and socket didn't work.

Plussat: Very nice staff

Miinukset: All is fine

Plussat: Great location very close to the Golden Gate (incl. metro stop) and close to St. Sophia's. Good food and drink options in the close vicinity. The room was comfortable and at the 4 star standard advertised.

Miinukset: The hotel is dirty amd they dont change towels at all not comforters !! Nor bed sheets in 4 nights eveb if you give clear sign to change . Still nothing

Plussat: The management of this Radisson have zero empathy for travelers far from home that might have made errors in their booking. Get a booking wrong by one day and they will not work with you to change the dates, even by a single day. Really awful. For the price of this hotel, which is not cheap, one would expect some effort to work with customers. Obviously, the old Soviet mentality still prevails in the management of the Radisson Blu in Keiv.

Miinukset: The hotel was apparently recently remodeled, but you have to wonder who came up with some of the design aspects. For example, the electrical "system" for turning lights on and off is very bizarre. There are only two switches that control all of the lights, thus giving you only two options for which lights will be on and off. Push either of these switches (on or off) and it makes a loud sound as if a transformer is about to explode. I checked with another guest and they have the same issue in their room. That is just one example of how this place seems to have spent some money on the remodel but gotten so many things wrong.

Plussat: Location,facility

Miinukset: Charging 50% extra for early check inn, which was at 10:30 am And not accepting late check-out ( 2 hours )

Plussat: Hyvä hotelli. Suosittelen

Plussat: Excellent restaurant and bar, super breakfast and very friendly and helpful staff always on hand to assist. Rooms were comfortable and very clean. Great location close to the main sites of Kiev, on which there are some lovely buildings, the national opera is certainly well worth a visit and for the price fantastic value.

Plussat: Location is good and the hotel staff is very courteous.

Miinukset: No fridge in the room.

Plussat: The staff were nice and helpful I thought I had breakfast included in my booking But it wasn't a deal breaker Even when I booked I had accidently booked it twice they helped change

Plussat: The hotel was just what I needed - close to public transport, easy to access, a wholesome breakfast each morning, central to being able to get out and about to tour and sightseeing around the city, close to convenience stores and restaurants. The room was clean, modern and functional with staff very helpful who spoke English as a second language very well. I have not hesitation in recommending this hotel to anyone who needs a good quality, affordly place to stay.

Miinukset: The room is small and there is no fridge/kettle/tea/coffee in the room but given it was a place to sleep and shower, it was fine.

Miinukset: We were staying only overnight, and have booked premium room, as we arrived to the hotel, staff has informed that out room was upgraded to family suite, but instead we actually got downgraded to standard room, so be mindful and check the photos from booking in order to make sure you get what you paid for.

Miinukset: When I arrived at the facility, I was informed by the reception that my booking was canceled due to the fact it wasn’t confirmed (?!). They said that they’ve tried to charge my card previously but didn’t succeed. In my banking app I haven’t seen any charging attempts though. They’ve offered me accommodation in another Ibis hotel near the railway station which I refused since I had an appointment at this particular hotel later that day. Also, railway station? Seriously?! I had to wait for several hours for them to find me another room at Ibis City Center. They’ve found it eventually but the day was ruined.

Plussat: Siistit huoneet, monipuolinen aamiainen, mukava sänky, kivoja ravintoloita kävelyetäisyydellä, lähellä rautatieasemaa

Miinukset: Hieman kaukana nähtävyyksistä ja varsinaisesta keskustasta, mutta metrolla nekin hyvin saavutettavissa

Miinukset: The bed was a bit hard.