Kiova hotellit lähellä St. Michael's Golden-Domed Monastery

Plussat: The staff

Miinukset: nothing

Plussat: Rooms are stunning, Internet signals, beds, quite.

Miinukset: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Plussat: Location

Plussat: i had a smoking room

Miinukset: been persistently awaken by the staff because of the mistake they made. paid for 2 nights, they couldn't find it in their system, after waking me early - admitted a mistake at the desk. my minibar was empty for the whole stay

Plussat: Staff was unbelievably great

Miinukset: No minibar in room Room view: highway))

Plussat: Very good bwd/room

Miinukset: A little noise from the window facing the river

Plussat: It is a beautiful hotel, but the customer service is very much lacking.

Miinukset: Customer service.

Plussat: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Plussat: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Miinukset: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Plussat: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Miinukset: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Plussat: If you spoiled with good service and you don’t have time to experiment then only this hotel for you . Wonderful spa , room fabulous, food delicious and friendly people . And bed it fabulous!! What it very important for many people. All the best

Plussat: Only location

Miinukset: Basic hotel, the value paid is much more than what it worth's ...

Plussat: The hotel lobby bar and restaurants were very nice and luxurious. The room appointments however were only average.

Miinukset: Door staff were not friendly at all. Acted as if they were doing you a favor. Front desk and bellmen were good however. Hotel Is large and not so personal butt he public areas were very nice

Plussat: Everthing

Miinukset: Nothing

Plussat: The facilities were very luxurious. Personnel spoke English. Hotel is managed very well.

Miinukset: Room very spacious, fitness center impressive. Offered a price with or without breakfast and fitness as well. That's a great option. The restaurant (Japanese) was very good.

Plussat: Facilities, food, and staff are excellent.

Miinukset: Uncensored adult film previews on TV, and strip club in the hotel, make it a bit inappropriate for a family vacation.

Plussat: The staff went above and beyond

Miinukset: some strange clientele

Miinukset: Beautiful facilities and a great location! I wanted for nothing and the staff was great. Definitely would recommend executive suite. Great stay I'm looking to go back soon.

Plussat: Great locations, spacious rooms.

Plussat: The hotel is central , close to Khreshatik. There is free high speed WiFi , Slippers, good mini bar, good branded shower gel and shampoo. The room is clean on most points and the room cleaning lady’s doing their service very good. The Lobby is hotel is designed beautiful and worth a shot here. GM and Desk Service doing their job very Good and know who are they welcoming. Great job here.

Miinukset: Few notes for the hotel: The prices for any service in this hotel is extreme high. Pillows which you get in most 5 star hotels for free, you pay here up to 150€ for the pillow. Minibar, Room Service prices are overpriced compare to other 5 star hotels. !!! Room is not close to 5 star hotel !!! The bed is old, the design , Carpet are outdated. On most 5 star hotels , the person on door shows the face of the hotel, they will open the door for you and welcome you. Here it is not the case. The guy just stand around and not doing anything. The room have only 1 champagne and 1 standard glass for 2 guests. In normal case this this should be 2 glasses of every kind. The hotel offers a limo service with great Mercedes cars, for some reason the hotel let the driver sit all day in the car, he is forced to run the car engine all day long as it is cold outside.

Plussat: Smooth hotel experience.

Plussat: Clean nice staff 24 hour bar nice room amenities

Miinukset: Room was old Soviet style furniture typical of this

Plussat: Everything amazing

Plussat: Location, Staff and design of the room made for a perfect stay after an 18 hour flight from the US. Staff were both friendly and helpful. The Man at the desk pointed us to the New Years Eve Celebration. Room was spacious, quiet and very comfortable. Kiev was -12 C, and there was always plenty of hot water. The bathroom was floor heated which was a nice amenity in winter. Very well priced. Location is central to most attractions. Metro is only 150 meters away.

Miinukset: No complaints

Plussat: The facility is amazing, the staff polite and welcoming

Miinukset: the only problem there was in the room was the particularly bad water pressure which was in the really beautiful shower

Plussat: Location is perfect. The hotel is clean and comfortable. Higly recommended. All staff are helpful and perfect.

Miinukset: I loved everything in the hotel

Plussat: Excellent location, clean and friendly staff!

Plussat: Good location, clean, quite large apartment. Got a free upgrade, very nice.

Miinukset: Breakfast not worth the money, many better places around, and less expensive.

Plussat: The location was great, in the city center. Very clean, spacious and safe hotel. It was equipped with everything you needed. The rooms were designed in a very modern, clean, fresh and comfortable style. The staff were professional and helpful. They had a security guard watching the cameras in the building all day. This place felt like home to me.

Miinukset: If the price was a bit less or if the breakfast was included in the rate, it would have been a perfect accommodation. I forgot to give them the key upon check out, but I was asked by their Front Office Supervisor to return it by post. I think they had a spare key so they could have been more cooperative instead of asking me to return it by post. However, I understand maybe they had their reasons.

Plussat: Very comfortable

Miinukset: Heat didn't work when we arrived in room

Plussat: 1-Very very clean I would give it a 5-star, also because of the location near by the most dynamic part of the city. 2- Very modern and large room. 3-traveling business or leisure both can enjoy the quit comfort. 4-The staff was very professional/respected privacy and friendly, thanks for the relaxing and comfortable stay. 5- I would definitely recommend senator maidan if you want to have a pleasant stay in Kiev and I’m definitely going back again. 6- One more thing thanks for the room upgrade, that really made my stay in senator maidan

Miinukset: I’m struggling to think of things I dislike.

Plussat: Clean rooms, great location

Miinukset: Elevators do not work well, the staff is less available during checkout hours, they need more people

Plussat: Great location

Miinukset: It was noisy with the event on the the square outside.

Plussat: The rooms are great Dining experience was excellent, rich menu and lots of variety. The food was great and the drinks were just as great. The front office and restaurant staff are very friendly and very professional. As an ex front office worker myself, I appreciate their effort and dedication.

Miinukset: Breakfast has limited options. Would be nice if they would add some more variety. The hotel bar is a little bit overpriced given the fact that there a few bars within walking distance.

Plussat: Any request been responded fast, with smiling attitude. Comfort. Cleanliness. Location.

Miinukset: at 00:00 no open cafe/ no bar inside.

Plussat: Spacious comfortable rooms with good easy access wifi.

Miinukset: This time, I found reception staff less helpful, distracted, unfocused. Previously, I had good experience.

Plussat: Great place. Would stay there again! Nice breakfast buffet!

Miinukset: Nothing

Plussat: Superb location, nice rooms.

Plussat: Location, cleaniless

Plussat: Aamiainen monipuolinen, sijainti erinomainen.

Plussat: Sijainti ja siisteys.

Miinukset: Pientä huolimattomuutta palvelussa.

Plussat: Aamiainen oli ruokaisa, ja saatavilla jo 6:30 lähtien.

Miinukset: Kokolattiamatto.

Plussat: The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel

Miinukset: The location of the room that was assigned to me

Plussat: Centre location. Modern room but small.

Miinukset: Small room.

Plussat: The quiet, warm and clean room. The stuff was friendly. The stuff investigated the issue happened on the previous visit and fixed it.

Plussat: Great location, wonderful staff, very modern facilities.

Plussat: Loistava spa osasto. Huippu sijainti. Hyvä aamupala. Kiva katuterassi istuskella oluella.

Plussat: Excellent room service, air conditioning,

Miinukset: small room, no chair, no mirror in the room.

Plussat: Sijainti aivan Maidanin kulmalla. Aamiainen oli runsas ja herkullinen. Huone oikein viihtyisä lukuunottamatta sänkyä, josta puuttuu sijauspatja eli sänky on kova.

Miinukset: Varsin kova sänky häiritsi nukkumista ensimmäisenä yönä ennen kuin löytyi sopiva asento.