Kiova hotellit lähellä House with Chimaeras

Plussat: Every thing was fantastic and great as usual.

Plussat: The staff is absolutely amazing and the conditions are really good.

Plussat: Early check in available

Plussat: Huone oli todella hyvä ja hiljainen. Aamiaisen sai erilliseen hintaan ja se oli maukas. Sijainti hieman kaukan ydinkeskustasta, mutta metrolla pääsee kätevästi liikkumaan. Ravintoloita ja kauppa lähellä hotellia.

Plussat: Hyvä aamiainen, hyvä palvelu, hiljainen hotelli keskellä kaupunkia.

Plussat: Siisti ja hyva friendly palvelu

Plussat: All

Miinukset: Nothing

Plussat: Ok mesta, hintataso kalliihko ajatellen kaupungin yleistä hintatasoa. Nopea nettiyhteys kuului huonehintaan

Plussat: The staff and room comfort- clean, spacious and good location

Miinukset: Not sure how to work the air conditioning unit!

Plussat: Excellent stuff and amazing hotel. Really feels like home, specially during this Covid-19 situation. Taking care about safety and cleanliness so you don't have any concerns during stay. Didn't meet before on my trips so caring stuff who really does the best for you to feel safe and cozy.

Plussat: Staff

Miinukset: Exchange rate when you pay for the stay.

Plussat: Gym and breakfast included. The view of the restaurant is great.

Miinukset: The breakfast selection is limited and always the same, there should be a daily rotation. My room was very noisy and I could hear people in the hallway.

Plussat: Great location, great services. Good gym and breakfast was the best I have seen in a long time! Beats anything I have had in Western Europe

Miinukset: You probably do pay a bit more for the above than what is standard in Kiev

Plussat: Location. And price

Miinukset: There is no parking slot

Plussat: Location and service are perfect. Room had amazing view to Kyiv city. I love it.

Plussat: every thing was great. specially the staff at the restaurant at breakfast, reception, concierge and house made.

Miinukset: the parking guy.

Plussat: The rooms were huge and the staff was so lovely! Would definitely stay here again in a heart beat

Miinukset: The ceiling was a bit low but I’m not that tall so it didn’t really both me however i would constantly hit my hands on the roof when I was getting dressed or doing my hair

Plussat: Location is great, near to main attractions. Staff was very friendly.

Plussat: The staff in Maison Blanche were fantastic, really helpful when we needed to change our booking due to Covid 19, and booking us a transfer to the airport. Good location, fifteen or so minutes walk to central tourism spots. Lots of cool bars and cafes nearby. Supermarket right next door is ideal for snacks/ water, etc.

Miinukset: The room was quite basic - upon reflection, a week would have been too long to stay here. Perfectly fine for three nights. The entrance to the hotel is hidden away in a little courtyard, down an alleyway. Perhaps not ideal for a woman travelling alone, for example.

Plussat: Location is excellent, everything was clean, the staff was friendly

Miinukset: WI-FI could be faster, thin walls

Plussat: Good location, nice rooms and friendly staff. Very good value for money.

Miinukset: Card machine did not work so had to pay full balance in cash

Plussat: The original design of each room. My first room was very large, but very noisy with big windows looking towards a very busy road. Thus not ideal unless you have a deep sleep. I liked the communal kitchen and the opportunity to cook my own dinner and breakfast. The Location is good as you have supermarket and restaurants nearby. However, most of the rooms face a very busy rood.

Miinukset: The room I had the first night was very noisy and cold. The first receptionist was really nice and she moved me to another facing the inner yard. This room was however, much smaller and too expensive for the size it had. The toilet was tiny and very uncomfortable with the toilet bowl placed on a step making it very high! Maybe worst of all, along the whole perimeter of the room there were pipes which did not stop whistling. I thought I was getting mad. When I told the second receptionist the next day, she said that nobody ever complained and this was normal in Kiev....So I was the one annoying... Not very good customer services. The third night new guests were accommodated next to my room and I could hear every single noisy....and every single word.... the walls are paper thin! On top of that when I went to take a shower there was no hot water. Next day when I mentioned it to the receptionist ( a third one) she shrugged her shoulders and told me that perhaps the other guests used the water!!! It turned out we shared a boiler, but nobody told me or them..... Useless to say that after five nights of horrible sleeping, whistling of pipes etc, I was exhausted, so I checked out and found a very good and comfortable room with a large new bathroom and it was even cheaper!!

Plussat: Really clean and warm. Excellent location. Friendly helpful staff. Good facilities.

Miinukset: Mattress was quite thin and was noisy from traffic

Plussat: The staff

Miinukset: nothing

Plussat: Rooms are stunning, Internet signals, beds, quite.

Miinukset: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Plussat: The Staff are one of the most attentive and friendliest I encountered at a luxury Hotel in Europe. They definately know how to make a guest welcomed.

Miinukset: No minibar in room Room view: highway))

Plussat: Location

Plussat: This is one of the best hotels in the city if you want to stay at a high-class accommodation. It is not exactly in the centre, but the location is still quite good. I recommend getting a higher floor for a better view, though. The king room is very spacious and luxurious. The details-the linens, bedclothes, and toiletries are high quality. Very ample bathroom with relaxing lighting and choice of shower and bath. On-site services are reasonably priced for this level of hotel. The breakfast buffet had a lot of options and was delicious.

Plussat: i had a smoking room

Miinukset: been persistently awaken by the staff because of the mistake they made. paid for 2 nights, they couldn't find it in their system, after waking me early - admitted a mistake at the desk. my minibar was empty for the whole stay

Plussat: Staff was unbelievably great

Plussat: Night view in kyive was so " great " from my room , and Also The all of stuffs of FairMont Grand Hotel are so friendly , A "cool" hotel stuffs that quickly responds to customer requests.

Miinukset: none.

Plussat: It is a beautiful hotel, but the customer service is very much lacking.

Miinukset: Customer service.

Plussat: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Plussat: If you spoiled with good service and you don’t have time to experiment then only this hotel for you . Wonderful spa , room fabulous, food delicious and friendly people . And bed it fabulous!! What it very important for many people. All the best

Plussat: Very helpful staff, professional.

Miinukset: Only one drink for breakfast, tea or coffee or water or juice - cannot have two. For additional drink had to pay extra. Included breakfast was only English breakfast...anything else had to be payed extra.

Plussat: Superb location, nice rooms.

Plussat: Location and cleaning.

Plussat: Aamiainen monipuolinen, sijainti erinomainen.

Plussat: Sijainti ja siisteys.

Miinukset: Pientä huolimattomuutta palvelussa.

Plussat: Everything

Miinukset: Nothing

Plussat: Aamiainen oli ruokaisa, ja saatavilla jo 6:30 lähtien.

Miinukset: Kokolattiamatto.

Plussat: The room was nice but different from the picture, it seemed a bit less luxurious and it didn't have the lovely red accents that I saw in the picture. The bed was very nice too, as was the shower and cleanliness.

Miinukset: There is a gentleman's club downstairs in the same building, didn't know this. In the late evening the bass of the music was audible in our 3rd(?) floor room. Not super loud though.

Plussat: Central location, easy walking distance to many attractions, shopping and central Kiev, nice range of breakfast items. Well furnished rooms with everything you need, including a kettle. Sadly not enough time to use the pool as too busy exploring, but would have been nice to have longer opening times for this facility so guests can use it in the evening perhaps? Overall a fantastic short 2 night break following a visit to Chernobyl

Miinukset: We couldn't get the heating to turn down, it was minus 8 outside and about 30 degrees inside

Plussat: Loistava spa osasto. Huippu sijainti. Hyvä aamupala. Kiva katuterassi istuskella oluella.

Plussat: Sijainti aivan Maidanin kulmalla. Aamiainen oli runsas ja herkullinen. Huone oikein viihtyisä lukuunottamatta sänkyä, josta puuttuu sijauspatja eli sänky on kova.

Miinukset: Varsin kova sänky häiritsi nukkumista ensimmäisenä yönä ennen kuin löytyi sopiva asento.

Plussat: Staff very helpfull. They upgraded the first room for free but after too warm gave us a nice room at the back with free late check out. Breakfest excellent.

Miinukset: The rooms where very warm. First room 25 degrees in the night and airco not working. They changed us to a room on the back was cooler. 22

Plussat: Perfect location for site-seeing

Miinukset: Old room

Plussat: Great location and friendly/helpful staff (a real plus in Ukraine:) If you are not too precious - it should be fine. I usually use apartments, but with no cell and early flight - best to get taxi from hotel at set rate at too early in the am.

Miinukset: Rooms are old and worn. I heard some were renovated - but certainly not the one I was in.

Plussat: Close to Buddha Bar

Miinukset: Rooms are not clean and smells

Plussat: The hotel is in heart of Kiev

Plussat: location

Miinukset: price

Plussat: Good lobby services and breakfast

Miinukset: worn, old-fashioned room and bathroom

Plussat: Sijainti erinomainen, henkilökunta ystävällistä, vastaanotossa osattiin hyvin englantia. Huone oli siisti, saniteettitilat lievästi "neuvostotyyliset", mutta OK nekin.

Miinukset: Aamiainen meikälaisittäin vaatimaton. Kylmäsäilytysastioissa puutteita.

Plussat: Good location

Plussat: Room cleanliness service in general reception staff excellent pool and Gym also a great marketing managress victoria very helpful

Miinukset: All was great

Miinukset: I think the room is very quite and beautiful. But a little cold. And very small.

Plussat: Good location

Plussat: Location and good staff

Plussat: good restaurant!

Miinukset: breakfast could be better!

Plussat: The refurbished Deluxe Rooms were done well. The bar facilities were also good except that some staff members still need training on customer service and communication in English.

Miinukset: I disliked the idea that I had to pay for an extra half a day because I arrived a few hours before the book in time of 14h00. The standard double and twin rooms are in a terrible state. They don't qualify to be in a 4-star hotel ! That is what I had booked and I subsequently had to upgrade to a Deluxe room which was nice and comfortable but at a huge cost. I also did not like the harassment of my Ukranian girlfriend although I had booked a room for two people. The security personnel demanded her passport so she could have access to my room. For God's sake, she had the right to be with me and I had already checked in.

Plussat: Location is good, and breakfast is okay.

Miinukset: Staff is absolutely terrible, and lack the aptitude required to work in the hospitality industry. My reservation was cancelled, they claimed my CC was stolen (even though it's in my name and my passport matches it). After they realized their mistake, the manager hesitantly apologized and told me I can just rebook it in cash for a 10 percent off (which actually isn't a deal at all, considering the price is still higher than online). Worst part of all this?? The lady working in front WASN'T PAYING ATTENTION to this entire interaction between me and the manager, and so she denied me the discount and told me to book at full price (like 1.5 times the online price).

Plussat: I liked additional service - business centre with printing possibility free of charge, exchange office in the hotel. The location of the hotel was also perfect - not far from metro station Palats Sportu. I liked breakfast on Saturday as it contained the Ukrain local food. Generally, the breakfast was nice, except for scrambled eggs. The room was a little bit out of date, but clean.

Miinukset: Staff at the desk charged us the city tax 320 Grivnas, even though it should be included in the price (non refundable payment of the whole amount was paid in the day of reservation), in the reservation confirmation it was clearly written, that room, tax and city tax are included. Staff at the bar in the second flor was not friendly and we did not feel welcome. Scrambled eggs for the breakfast were hardly edible.

Plussat: Very close to central

Miinukset: very friendly staff

Plussat: Clean, staff was friendly and English good! Restaurant was good.

Miinukset: The room was a little crowded.

Plussat: nothing

Miinukset: came to the hotel, they couldn´t find my reservation. hotel fully booked. no alternative offered. had to look immediately for another hotel in the area. didn´t make it to my first meeting. had to reschedule for the next day had to re-schedule my flight. COMPLETE DISASTRE!

Plussat: The staff was very friendly and helpful

Miinukset: Rooms were a little bit tired but clean and working well

Plussat: Location is good. In the center. but that is all. Just for one night is enogh. People just visiting for business. room was cleaned

Plussat: Hotel was convient, clean and very professional

Miinukset: nothing

Plussat: Convenient to downtown venues

Miinukset: N/A

Plussat: erittäin hyvä palvelu, viihtyisät huoneet, hyvä aamiainen

Plussat: Good breakfast

Miinukset: We have ordered and have paid for double room, but the hotel has placed us (2 persons) in the single room with small bed, only one blanket and one towel and without Hairdryer . The hotel RUS before room survey preliminary took from us money for a double room. But has lodged us together in a single room the small area with an one-and-a-half bed (only 135 centimeter in width). In room all bath accessories and other has been prepared only on 1 person: 1 one small blanket, 1 complete set of towels, 1 shampoo, 1 glass and etc. Room was small, demands face lifting. A bathroom was very small. From windows strongly blows. In windows the old jarred on wooden frames, latches work badly. The conditioner was, it and escaped from a cold since the battery almost didn't heat.

Plussat: The staff which working at hotel reception are very friendly.

Miinukset: The service at second floor night bar a restaurant is very poor.They give menu card ,when you choose and order it takes very longtime to bring it on your table or they forget it and dont bring.So try to not order food in night bar in any case it is very difficult to it.

Plussat: good place to stay during a business trip, location

Plussat: aamupala hyvä .

Plussat: Formidable professionalism of staff - including currency exchange. Secure feeling.

Miinukset: No.