Kiova hotellit Desna

Miinukset: We stayed 3 nights and room was not cleaned any day

Miinukset: WiFi huoneessani oli surkea. Pätki koko ajan ja piti palata hotellin aulaan saadakseni langaton verkko takaisin

Plussat: Staff was very friendly but not always very competent (seems ordering a taxi was challenging already).

Miinukset: The river view room was actually on the ground floor and "in the direction of the river". You could not see it. The access to the beach was fully closed from the hotel. They lack standard drinks that you normally find everywhere. No water (bottle) was provided in the room. There are no facilities (little shops) around the hotel.

Plussat: Good hotel with excellent breakfast in quite riverside place.

Plussat: Leaving to come home

Miinukset: The rooms don't look anything like the photos they are very small and tatty when I asked if I could move she said no even tough in the book on table in room it says a room of your choice. it said on booking.com on the beach front it's not a beach it's a river and to get to it it's a building site there still building it says there's a cafe it's not built yet. There is nothing near so you have to get a taxi everywere and the staff are very very ingnorant don't waste your money book somewere else

Plussat: The room is clean.

Miinukset: Befor we hit the hotel we ware traveling for more than 20 hours. I emailed the hotel with the question if we could get to the room early to refresh before sightseeing Kiec. Actually only response I got was a robot answering me that someone will answer me in 8 hours. No one answered. After 20 hours I reached hotel. Receptionst told me that the central office answer emails so she does not care. Central office either. Receptionist firstly did not find a reservation from Booking.com, we had a 5 minute duscussion till she found the data. The room (superior, so the best in the hotel) had one, very small window (Photo). I felt there like in the bomb shalter. Walls were empty and whole place was dull, dark and depressing. The room is outside the main bulding, so during colder months you have to wear all your winter clothing to get to the breakfast place (?!?). Breakfast was not tasty, fried eggs looked very old and dry, we had to ask for butter, fresh eggs, etc. During breakfast there was a huge fight between workers in the kitchen. They were screaming at each other for about 15 minutes. You lose apetite and good mood after such situation. Feel thrown out from the hotel. Summing up, never again.

Plussat: Good hotel. Clean, recently renovated. No sophistication, very good for it's 3 stars. Breakfast is very good. A taxi to the center is 15 minutes. Really good option.

Plussat: Pool was excellent with plenty of loungers. Also pool guys helpful with brollies. Got moved easily on first night when air con wasn't working in the first room. Roksolana on reception very helpful with printing our flight tickets out for coming home. Spoke very good English. Fridge in room which was good.

Miinukset: Reception staff a bit disinterested and the hotel was a bit out of town but accessible enough with bus/metro and very cheap. Room needed to have heavier curtains up to keep the light out. 4am and it was daylight. Wide selection for breakfast but it was exactly the same every day. Needed a bit of variety.