Shilo Inn Suites Hotel - Klamath Falls

Overall - Excellent

Our room was spacious and clean. The beds were very comfortable. The hotel was completely full for 2 major area events, but still quiet at night. Perfect location for OIT graduation events. The breakfast was amazing - we ate there both mornings. Most all of the staff were kind and patient with exception to the manager on duty when we checked in.

We rearrange our arrival time for 2-2:30 for an early check because of our elderly diabetic Aunt, but when we arrived we were told the check in time was 4pm and they were short staffed & completed booked. The front office staff was doing their best to accommodate us, but the manager was NOT helpful nor polite to say the least!! We were told that they would try to get us a room as soon as the next clean one came available, but it was AFTER 4pm before we got into a room. Thus, we were late for a special graduation dinner event. Honesty and kindness goes along way!

I have stayed here several times over the years and this is still an excellent place to stay. It's updated, has very clean spacious rooms, great complimentary breakfast and everything is indoors. The linens were new and the bed was very comfortable. The frig, microwave, coffee maker, dryer were all in good working order. Great value for the price.

None

Nice place

Staff is wonderful! Clean and quiet. Pool and spa are great. Location is perfect for OIT visit!

Workout room needs improvement.

loved the included breakfast and extras, room was so roomy and comfortable

gave us a coupon for wine, but wouldn't give us a house Zinfandal or let us pay a difference so we had a red, didn't like it so just left the mostly full drinks. That couldn't have been a $$ decision as it just cost them the wine we didn't drink, and we went to Applebees and had wine there.