Haadtien Beach Resort

The beach was nice and you could see some coral and fish. Nice place for snorkeling and swimming. Good they have a waiting room near the pier where you can wait while they pick you up and where you can leave your luggage while waiting. Most of the staff that needed to approach us were nice but the staff that didn't (such as cleaning and grounds staff) wouldn't even crack a smile. Not much else stood out as positive.

The location is really remote from the rest of the town so the logistics were difficult. They do have a shuttle but it only picks up from the town 3 times a day and drops off there twice. It would be ok if I wasn't interested in exploring the rest of Koh Tao but I was. Mosquito mitigation was basically nil. You have a net for your bed but they didn't provide any form of repellent leaving you to fend for yourself. Anytime you're outside the net, you will be bit. Can't even go to the toilet without getting bit multiple times..... To add insult to injury, when I called to ask about them providing some mosquito repellent, they put me on hold then hung up on me. Didn't get around to trying the restaurant there as they gouge you since you're far away from most restaurants. It would take 30-40 minutes to walk to town up and down steep hills. Staff was also unsympathetic towards late check-out requests. Staff also didn't greet you when walking by like they do at other Thai hotels. Overall I got the feeling the place wasn't well managed. Rooms themselves didn't look very nice (we stayed in the villas which was basically a small hut). Shower had a light that was out which wasn't fixed. Power would go out to the whole resort everyday at 1158pm for a couple of minutes although I'm not sure if that applies to the rest of the island as well. They nickel and dime you for everything...want to get dropped off at sairee beach instead of the pier? That's an extra 50 baht. Want to take a kayak out for a spin? That's another 250. These things were free at other hotels we stayed at.

Beach Club vs Beach Resort - be aware...

Great locations although beware of that dodgy road on Scooters...

Having checked all reviews I was looking to stay at the beach resort NOT the club. My receipts and conformations stated beach resort and I was told on arrival I actually booked resort. Staff were most unsympathetic and I was offered a bottle of wine and a letter to sign to confirm that I would not complain on reviews...clearly I declined a crappy bottle of chardonnay as a 'compromise agreement' and instead wrote this. Please check you know what you're getting. The management blamed their agents but that is not the customers problem, they need to better manage through brand. Poor show. FYI, nothing wrong with beach club, it just wasn't what I thought I bought and had reviewed. If this happened in any other business you'd get a refund / transfer.