Hotel Crown Palais Kobe

Location is excellent in a shopping mall right next to Kobe station. Area is right near the port and has restaurants, coffee shops nearby. We found it very convenient. Staff were friendly and we were able to leave our bags when too early for check in and they kept our bags between our travels which allowed us to travel with backpacks for a few days. The rooms are clean. There is a safe in the room and many amenities like toothbrushes, razors, hair brushes and hair ties etc. The room is comfortable. Room was quiet.

The rooms and bathrooms look old - the carpets are stained, the bathroom shower was not modern and sat at a inconvenient position for showering Luckily it is a handheld shower so you can hold it instead, The bed and pillows are hard. There were few hangers in the closet and few drawers for clothes. There is a major contrast between the hotel reception which looks modern and nice and the rooms we stayed in. Disliked the instant coffee provided.

The location was great - it was possible to go to the train station/subway or a huge mall with restaurants without going outside when the weather was bad. It was in harborland so had great views nearby of the Kobe tower and the waterline.

Breakfast was pretty expensive and not really to our taste. The ‘spa’ was not for children although the front desk had told us it was possible.