Adina Apartment Hotel Copenhagen

good location. Close to many attractions.

We stayed at Adina Apartment Hotel as we were joining a cruise ship that leaves the next day, the location is very close to the harbor, (5 minutes by car). the apartment size was very good and the quality of food and service was very reasonable.

one of the reception offices wasn't pleasant while dealing with a challenge that we had trying to settle the payment during checking in. Other than that, all reception personnel are very lovely and helpful.

* The size of the room. * The gym. * The swimming pool. * The balcony. * The washing machine. * Having a grocery shop and a bus stop near the hotel. * The parking in the basement (chargeable).

* The room service (they didn't clean our room for two days), but when we complained they gave us a refund of two days of cleaning charges. * The fact that the gym closes at 23:00. * The high rate of the parking. * Didn't feel the sense of "customer is first" when I complained about not having my room cleaned. * Quality of cleaning the room is bad.

The bedroom has a good space, with a small kitchen and living room. Very good for those traveling with kids. Staff of the hotel were always willing to help.

We didn't use any of the amenities because they are refilled, looks nasty and dirty. We could see the dirty accumulated from previous use. The bath tube was dirty as well, we had to clean it by ourself prior using it. The kitchen of the restaurant close very early at 9:30PM.