Samui Paradise Chaweng Beach Resort & Spa

1) nice breakfast with homemade pandan jam n also passionfruit jam n fresh healthy juice of the day. 2) staff really customer focused & polite & sweet . 3) Location has family mart closeby. 4) Privacy feeling. 5) Greenery in surrounding. 6) nice beach towels n beach bag n outside n inroom slippers are provided. 7) breakfast was included in room rate. 8) at check in , the staff already knew my name even before i say a word n room was ready n waiting. That was wow . Great personal touch (: 9) No stay deposit was charged , so the hotel trust their guests . Thats more like home feeling . Thank you very much for that . Too annoyed by hotels always asking for pre auth 10) 50% discount was offered for first two nights for spa massages (however they were fully booked when i wanted it) 11) the hotel provided limo is kinda pricier but has a massage seat . Good value there .

1)The rooms are smaller than you'd expect but still cosy (this is a structural issue which i don't think they can change) and thus pictures are kinda decieving, i really thought i was staying in a 'villa' but it only looks like one . Lol 2) They should brief you better at check in about room amenities and things that are complimentary and things that are not to avoid misunderstanding and embarrassing situation (i was charged for hotel room Slipper and laundry bag) usually these things are always complimentary in my other hotel stays & (would not feel comfortable to know other ppl wearing same slipper. Eww) . 3) The lighting is too dim , giving old rustic feel one that i dislike (again its personal opinion but sometimes you jus need a good bright room , I blame the person who design this hotel) 4) swimming pool is congested and small (again a design issue) 5) the beach has microscopic jellyfish larvae or sea lice that will sting you all over the body n you cant see what is biting you . Kinda scary ( no warning was provided about same ) . not sure if this is all year . Our stay was in july . I immediately ran back to take shower (I cant blame anyone for this or can i ?) 6) why cant you provide toothbrush & toothpaste (something so basic. Ughh. This one annoy me too much. must i go n get basic amenity when i pay good money for the villa ) 7) Had to really squeeze forever to get bath gel or shampoo or conditioner lotions . (Perhaps could be replaced as its overused & abused. Tiny things that you wont notice at start but as you stay you realise ) 8) ironboard was not in cupboard . (Want a crisp shirt but settled with a crumple one for my walk to Beach) 9) no fitness centre. 10) spa was completely booked at the time i want. (At times you jus want to walk in and get a massage spontaneously) 11) Location is little far from main happening spots in chaweng beach area . Had to rely on taxi