Cititel Mid Valley

As my expectation, I always stay there!!

Sometimes wifi becomes slower

Just basic Bed not even break because the food at shopping mall is better to dine in at 10 AM ,relatively clean and fit the my expectation which I have paid

The check-in staff is OK as standard service ,but I have encountered the Bell Boy who try to exploit the service over Taxi , actually I'm waiting for friend to pick me up and seem they can't make it because I have a flight to catch , at the moment asking them whether they have Taxi service ,they said they don't and while waiting another bell boy try to tackle my wife who just came from different hotel to offer a help which we frequent traveller to KL we know how the system work for Taxi LRT Rapid Train to Airport KL central name it , I think he try to sell the blue Taxi which is always park at the front of Hotel but that time Taxi are not available and look down at us by saying as now a day taxi are service by GRAB , we knew that but why tackle us why not provide any help during I'm walk and asked earlier - Should Be Fired these group of Bell Boy who over Exploit Hotel Facility

Near to shopping mall.A lot of restaurant in the mall.Staff service is good.Respect quest.Buffet breakfast is ok..

toilet floor to slipery..ensure cleaner wash it properly..still feel the soap stain on the floor..dangerous for guest..