Halvat lennot Kuala Lumpuriin

Plussat: "Yes"
Miinukset: "Ok"

Miinukset: "don't know of anything"

Miinukset: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."

Plussat: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Miinukset: "Same advertisements before each movie could play were annoying to me."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Crew is amazing"
Miinukset: "The Entertainment screen wasn’t working"

Miinukset: "Have air fresheners in toilets. Make it smell better."

Miinukset: "Internet connection at airport and lounge is not good"

Miinukset: "Seats for its along way"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Good attention from crew and very comfortable seats."
Miinukset: "Nothing given the great value for money"

Plussat: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Miinukset: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."

Plussat: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Miinukset: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Plussat: "Many movies (entertainment) I got front seat with leg space (comfort)"
Miinukset: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."

Plussat: "Good service/Crew food quality and choice good."
Miinukset: "Need more choice of British TV Programmes rather than American"

Plussat: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Plussat: "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Miinukset: "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."

Miinukset: "Ok"

Plussat: "Nothing was spectacular."
Miinukset: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."

Plussat: "In time ,food"

Miinukset: "THE SEATS I REQUESTED DURING BOOKING DID NOT TRANSFER OVER TO QATAR AIRWAYS."

Plussat: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Plussat: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Miinukset: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."

Plussat: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Miinukset: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Plussat: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Miinukset: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."

Plussat: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Miinukset: "More shower stalls in the business class lounge."

Miinukset: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"

Plussat: "Staff was outstanding"
Miinukset: "N/A"

Plussat: "The treatment"
Miinukset: "It was too late"

Plussat: "Qatar is a reliable airline."
Miinukset: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."

Plussat: "Food was better. Seating was comfortable."

Plussat: "great staff"
Miinukset: "Some of the head phone are not working at all...."

Plussat: "Stewards were great"
Miinukset: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."

Plussat: "Boarding from Doha and service in doha."
Miinukset: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Plussat: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Few selection of food."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "They make you feel like a person"
Miinukset: "Nothing"

Plussat: "Helpful staffs and great stewardess!"
Miinukset: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Miinukset: "Not that many choice in movies"

Plussat: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Miinukset: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."

Miinukset: "food"

Plussat: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Miinukset: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."

Plussat: "Again on time and effortless boarding made the overall experience a good one."
Miinukset: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Plussat: "Generally ok but not as good as other Middle East carriers"
Miinukset: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Plussat: "Excellent service everyone was generous"

Miinukset: "I had to ask for wine to 3 different hostess's"

Miinukset: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"

Plussat: "Seats were very comfortabe"
Miinukset: "Food was not great. It took over an hour for the bags to come through at JFK."

Miinukset: "They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time."

Plussat: "Top notch service and experience. Up there with EVA Air as the best I’ve ever seen."
Miinukset: "Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off."

Miinukset: "Would be nice if they offered hot towels for the Economy passengers."

Plussat: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Miinukset: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."

Plussat: "Flight crew was friendly."
Miinukset: "The TV on my seat was not working."

Plussat: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Miinukset: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"

Plussat: "seat and flight were great , smooth ride as well"
Miinukset: "breakfast could be better but was fine"

Plussat: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Miinukset: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."

Plussat: "Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive."
Miinukset: "Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent."

Plussat: "Everything"
Miinukset: "Bathroom is clean, but could be better if more attention is being given."

Miinukset: "all except the seat - always delayed"

Miinukset: "Better food"

Miinukset: "Very good"

Plussat: "Very professional"

Plussat: "Flight excellent. Service and plane"
Miinukset: "All"

Plussat: "Though a long flight.. love flying with Cathay!! The crew was fabulous!"

Plussat: "Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule."
Miinukset: "I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat."

Plussat: "Good crew, new plane, Ok food, good drinks"
Miinukset: "The seats are really uncomfortable"

Plussat: "Excellent service from the crew members and quality meals + snacks."

Plussat: "Food was fine. Everything was run efficiently. I have no complaints."

Plussat: "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
Miinukset: "All was gud . Can add little bit for vegetarians food choices."

Miinukset: "Plane from Manila to Hong Kong was newer and better than the plane from Hong Kong to Newark. Upgrade the planes for longer hours flight"

Miinukset: "The stopover in Hong Kong was longer than I would have liked."

Plussat: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Miinukset: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."

Miinukset: "The flight was cancelled new departure time is 7:20am"

Plussat: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."
Miinukset: "Nothing I like about this airline. Boarding is a mess. The food sucks. The flight attendants are just ok. I don’t plan to use this airline again."

Plussat: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Miinukset: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."

Miinukset: "None"

Plussat: "The crew are great and the food is good .Excellent service"
Miinukset: "Nothing"

Plussat: "The Stewardesses were very polite"
Miinukset: "N/A"

Plussat: "Punctual, service"
Miinukset: "Price more expensive"

Plussat: "The crew and pilots are always polite and professional."
Miinukset: "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."

Plussat: "Tiny chocolate"
Miinukset: "Everything wlse"

Miinukset: "The checkin supervisor at Ohare gave me a hard time given that am the only checking in. I felt I was profiled. Very unprofessional"

Miinukset: "Crew was always in hurry"

Plussat: "Short trip"
Miinukset: "No leg room"

Plussat: "Service and timing"

Plussat: "Helpful crew"
Miinukset: "Cramped seating. Very little leg room"

Plussat: "Crew was good"
Miinukset: "Waiting time , as the flight was not scheduled on time. Also there was no vegeterian food from Honk Kong to SFO."

Plussat: "Comfortable flight"
Miinukset: "They ran out of the most popular food by the time they served us, and we were half way!"

Plussat: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Miinukset: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."

Plussat: "Was able to sit with my husband on the return flight."
Miinukset: "Found a fingernail in my fruit salad. The crew documented the event. I have flown this route many times. There was more selection for the middle of the flight snacks in the past."

Plussat: "For the 15 hour flight from Hong Kong, they served two meals and put out snacks and drinks in the galleys in the interim. The dinner was pretty decent, and they gave a small bottle of water along with Hagen Daz ice cream. The seats reclined pretty well for economy class (the bottom of the seat shifted too, which was unexpected). Power outlets at every seat and an extensive entertainment system with movies from Eastern and Western culture."
Miinukset: "Breakfast was eggs and some nasty looking sausage, neither of which I ate."

Plussat: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Miinukset: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."

Miinukset: "Impossible to contact by chat or phone.... prefer Singapore airlines..."

Plussat: "It was good"
Miinukset: "I didn't got my Indian vegetarian food"

Plussat: "Best meal service ever, my husband never eats airplane food but gobbled up the dinner and the breakfast served. Seats were comfortable, beverages were readily available, one of the best airlines in the world."
Miinukset: "Didn't have slippers, only socks. Slightly inconvenient having to put shoes back on to run to the restroom, which sometimes have wetness from God knows what."

Plussat: "The efficiency of this crew was unparalleled"
Miinukset: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"

Miinukset: "uncontrolled boarding. One of the flight attendant was rude."

Plussat: "amazing"
Miinukset: "nothing"

Miinukset: "The TV wasn't working and the crew I asked for help didn't do anything about it"

Plussat: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Miinukset: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"

Plussat: "Friendly and helpful staff, clean."
Miinukset: "The flight was extremely hot the whole time. it was very uncomfortable."

Plussat: "Service and attentiveness"

Plussat: "Food was quite good for an airline."
Miinukset: "The cabin was hot, couldn't sleep, no air vents."

Plussat: "Almost Everything"
Miinukset: "NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight."

Plussat: "Comfortable seats, good service."
Miinukset: "To be expected, but no vegan options for food"

Miinukset: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."

Plussat: "Food"
Miinukset: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Plussat: "The in-flight entertainment was great."
Miinukset: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Facilities are really nice"
Miinukset: "I only got one boarding pass at the check in."

Miinukset: "Extra extra and private security passing from Istanbul airport"

Miinukset: "I missed my connection in Istanbul and got delayed until the next day. Because I’m a US citizen they couldn’t offer me a hotel room because US citizens can’t get visas there."

Plussat: "Nothing"
Miinukset: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."

Plussat: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"

Plussat: "I like Turkish airlines. I was able to go on a City Tour and try Turkish cuisine provided by the Turkish airlines. I wish you distribute loqum (Turkish delight) on board like you did couple years ago. Turkish, you are the best! Thank you!"

Plussat: "Excellent customer service"

Miinukset: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."

Plussat: "Could put a bag under the seat. Advanced AV options. Food was OK."
Miinukset: "Cabin was too hot. I complained and they adjusted it. The seat really doesn't go back much at all."

Plussat: "This had to have been the best flight I ever had the attendents cater to you every need"

Plussat: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Miinukset: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"

Plussat: "Business class did have their own line."
Miinukset: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."

Plussat: "New and clean aircraft Kind cabin crew Ontime departure"

Miinukset: "Boarding process in Istanbul was very difficult. 5 security checks just getting from the plane from Brussels to our gate is excessive and time consuming. Very little organization at the gate as well. Not smooth at all."

Plussat: "I enjoyed the food service, the hot towel, and the amenity kit.Turkish Airlines is the best out of all airlines I've flown."
Miinukset: "No personal air breeze, USB did not work to charge my phone, and the seats are a bit old fashioned small."

Plussat: "The staff was efficient, friendly, and helpful, the meal was reasonably good, my fellow passengers were pleasant."
Miinukset: "Most discomfort I had stemmed more from my own fatigue and the inherent dryness of airplane air than anything that could have been controlled. No, the tea I had after my meal wasn't good, but I'm picky. The entertainment options were heavily impaired by the heinous sound quality, however, rendering the movie I watched crackly and often inaudible. I also wish the ticket counter opened earlier before the flight, especially when it ostensibly closes an hour before takeoff. That makes for a narrow window indeed."

Miinukset: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."

Plussat: "Turkish Airlines still my pick for long haul flights. Stand outs are the meals followed by attentive crew. IFE also very extensive"

Plussat: "A great crew"

Plussat: "The entertainment and toiletry handout with slippers was the only enjoyable event"
Miinukset: "It took 57 mins of checking my passport and boarding card at 3 stations while standing in line prior to. Boarding. We underwent screening upon entering the airport and at customs. This subjection to standing in the heat in 3 lines of additional checking was lunacy. The plane was nasty , no tissue or paper towel was available in the bathrooms. The one toilet was out of order prior to taking off 1 hour later than our scheduled departure time"

Miinukset: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"

Plussat: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."

Plussat: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Miinukset: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Plussat: "i love the movies"
Miinukset: "The cabin crew was rude and disorganized"

Plussat: "Plane seats were comfortable."
Miinukset: "Got sick from food. Stewardress skipped over me for service."

Plussat: "Food was fantastic. There were no delays. Very enjoyable."

Plussat: "I love the touchdown, of the smoothest ive experienced. It was a long journey but a comfy one. Great job turkish airlines."

Plussat: "In general I like all the comfort that offers Turkis Airlines to their customers."
Miinukset: "There are some employees there are not so kind. When ever a customer request for assistance."

Plussat: "The food on Turkish Airlines is fantastic, and the crew are exceptionally polite. Actually the best meals I've eaten on an airplane."
Miinukset: "On my flight from Istambul to NYC I was told I had been given an aisle seat but in fact I got the middle of the middle. If there were no aisle seats left, it would have been better if the person had just told me that, rather than saying I had an aisle seat, and I found out later. It was very distressing because I have diverticulitis, which is a serious stomach complaint, which means I need to be able to get to the loo! I felt that they could have been more understanding about this."

Miinukset: "Delays are problematic. Passengers should be warned what sits fall on emergency exists, as these are uncomfortable. The Istanbul airport is clearly overcapacity."

Plussat: "Everything was great."

Plussat: "Nothing"
Miinukset: "The flight was late by over 2 hours and we missed our onward flight to San Francisco. At Istanbul, Ataturk Airport, Turkish Airline did not provide a Visa although they gave hotel and boarding passes for next days flight. At Istanbul, Ataturk airport it was a nightmare for us, as senior citizens. Why should we buy the Visa when the flight was delayed which is no fault of ours. Of the 4 automatic e-visa machines onlyEv 1 was working and there was a long queue. In between the machine stopped working for a long time and no one was there to assist or restart. They gave our boarding passes for the next days flight and their responsibility was over. We had to wait for over an hour to get the hotel. Overall it was a bad experience."

Miinukset: "The plane was very cold"

Miinukset: "No kosher food on board"

Miinukset: "Baggage handling was rough. Dented one new bag and broke the buckle on another."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Entertainment at the seat was very satisfactory."
Miinukset: "Boarding was really "orientalic". Small place, lot of people, long Q, long waiting time."

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "Nice food"

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "Everything perfect and arrive to destination on perfect time."
Miinukset: "All positive."

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Plussat: "Excellent crew, good food & movie selection."

Plussat: "Yes"
Miinukset: "Everything was good"

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Quick flight"

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plussat: "The crew were amazing and the flight was very smooth."
Miinukset: "Keep up the good work"

Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plussat: "Good comfortable seat with extra leg room. Pleasant crew."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Miinukset: "Nothing"

Miinukset: "Our lougage did not arrive"

Plussat: "Crew was awesome"
Miinukset: "."

Plussat: "Restrooms clean, decent food and drink, nice cabin crew."
Miinukset: "No complaints"

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Miinukset: "Customer service"

Miinukset: "We did not get two of baggage at the destination."

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Miinukset: "Delayed!"

Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Miinukset: "They stole my money"

Plussat: "The supplied pack of toothpaste/toothbrush"

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Plussat: "Short-hop flight, fit for purpose."

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "Usual professional and friendly service from my airline of choice for most destinations."
Miinukset: "Nothing"

Miinukset: "suitcase didn't turn up, although connection was quite tight"

Plussat: "Airline staff good and professional"
Miinukset: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "I really like the spaciousness, the plug ins and general service"
Miinukset: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Miinukset: "lack of meal options"

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Very good flight, excellent service and good food."

Plussat: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Plussat: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Miinukset: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"