Mediterranean Beach Resort

We liked the 5* stracture of the Hotel, the main building, the easy way to the beach and also to Laganas centre. There were some very attentive (but not only the locals) eployees, like in the Restaurant, if they saw we felt cold from the ac the young man immediately adjusted the temperature to a more warmer feeling. At the beach and the pool bar working an Albanian young man, who is extreamly friendly and helpful. We observed him during our 7 days and he is a very hard working man with a smile on his face every day. The Spa is a very nicely made place in the Hotel, where I had an hour massage, which was relaxing, while my family took advantage of the indoor-pool. We had fun in the game-room also, where our family played biliard.

The family room could have some useful furniture in the 2nd room, to be able to hang or place the clothes out from the suitcase. The bathroom was clean, but old a bit, silikon was missing at the edge of the bathtub and the glass, which we commented at the reception and next they it was fixed! Still, our meaning of a 5* Hotel' s bathroom is different, the bathroom would need a big refurbishment! The other comment I would make, that is about the service... in the Resrauranr if you are asking for capuccino, it will arrive in the hand of your waiter... not on a tray... when the restaurant team starts cleaning the tables, they are coming with a black trolly, where they place the dirty plates, cutlery and rest of the food.... which is absolutely not 5* service. We considered it is an Island, so quickly adapted to all above mentiond facts, but for the price we were expecting not only a 5* main Hotel building, but service also. The Hotel team would need a bit of training about those details, because they have a gifted location with their wonderful Hotel and with their great team!

Location and helpful and friendly staff

It’s not a really a 5 star standard. There are no Kleenex or toilets/shower products as in other hotels. However, when I asked , I was provided with what I needed.