Sorrento hotellia

Plussat: Very, very friendly and helpful staff; the perfect place to be with easy access to "porto grande" and also to the center of Sorrento.

Plussat: Everything else. It was perfecto.

Miinukset: The bath didn't drain very well so when showering, it would pool in the tub. One had to swap the room keys for the gate keys. Both issues not a big deal, just minor inconveniences.

Plussat: Charming and very beautiful! Probably the best place in Sorrento and surroundings! Ingredible view on the Vesuv and the bay of Naples.

Plussat: Floriana is brilliant The view is amazing

Miinukset: Funny burnt smell in the bathroom

Plussat: We loved Everything about this hotel! It felt as if we stepped into a design magazine! Very unique and beautiful hotel, beautiful view, warm and friendly staff.

Plussat: Stunning hotel with unbeatable views and friendly staff.

Miinukset: Very underwhelmed by Sorrento itself but the hotel made up for it.

Plussat: Beautiful, unique, great view, great breakfast.

Miinukset: Nothing

Plussat: Unique boutique feel with thoughtful touches and decor, cocktail hour with snacks by the staff and breakfast were an awesome added touch to the entire stay. Loved being able to walk to marina for food, views from the room were sensational, as well as all around the property, I don’t have a bad thing to say about our stay it was perfect.

Miinukset: Nothing.

Plussat: Welcoming staff, incredible view, very tasty and beautiful decoration. The perfect place to stay.

Plussat: The hotel is incredible, the location is fantastic, the staff was amazing, the rooms are beautiful, the breakfast was abundant, the common areas are darling and the views are breathtaking! There are not enough complimentary adjectives to describe this place. We didn't want to leave and are already plotting our next trip back!!

Plussat: Great location, deluxe double room with balcony very comfortable with large marble bathroom, very good breakfast, wine reception every afternoon, great helpful friendly staff. Highly recommend

Miinukset: Nothing

Plussat: The buffet was equal to the ambience of the boutique hotel. We had a room that had its own veranda large enough to host a party for 20-30 people

Plussat: Perfect hotel to stay at when visiting such a lovely city.

Plussat: The quiet room with a comfortable bed, with china cups and teapot as finishing touches. Very helpful staff who quickly sorted out the parking, check in and provided good suggestions for a nearby place to eat (Zi Ntonio)

Miinukset: We only booked one night here

Plussat: Happy hour from 6 -7pm each evening with free prosecco, wine and nibbles was lovely. Breakfast however was disappointing , considering the room rate. Pre prepared dishes kept warm are not what I would expect from a hotel of this calibre, considering I have stayed in cheaper hotels in Europe that provided fresh squeezed juice and eggs cooked to order. This was what I was expecting at Palazzo Marziale. Also our room was very noisy - I was surprised the windows were not double glazed. All the noise from the street came straight in.

Miinukset: Double glazing in room for sound proofing. Better quality breakfast; fresh juice, eggs cooked to order: poached, fried, omelet, pancake. More variety of breads.

Plussat: Close to center of Sorrento and very comfortable

Plussat: Excellent, helpful and very courteous staff! It’s a very pretty place which is done up very tastefully. The rooms and bathroom were clean. A special mention for the staff as they took care of my vegetarian needs. Breakfast was a pretty affair and the table was beautifully set every morning. The tiramisu for breakfast was outstanding as were the other baked goodies! The happy hours with some good wine was interactive too! It was easy to book a day trip for Amalfi with the staff’s help and they guided us perfectly for our Capri and Pompeii visit. Their restaurant suggestions were bang on too! The location is also perfect , just a minute away once you step out of the elevator. Close to the pier , the stunning view of Sorrento and Vesuvius, is just a minute away and so is the main square! Overall an outstanding experience !

Plussat: It's a beautifully designed hotel with a fantastic view and good location. nice staff , rooms are very comfortable, lovely bathroom.

Miinukset: from such a standard of hotel, I expected a better coffee at breakfast!

Plussat: Aamiainen oli todella hyvä ja kattava. Huoneet todella siistit. Uima-allasosasto pihalla oli viihtyisä. Voimme suositella hotellia!

Plussat: Close to everything! Rooms are clean & small.

Plussat: great location within walking distance of the harbour and town. Lovely rooms and pool and garden area, great breakfast, friendly and helpful staff.

Miinukset: uncomfortable pillows

Plussat: The bed is super comfortable. The room was brightly lit with natural light and room light. The pillows were great. The bathroom and toiletries were excellent. Breakfast was OK. Location is super close to the train station but not too close that you can hear it.

Miinukset: The wind was blowing so hard that the balcony chairs moved and made loud and disturbing noises the whole night. I should have talked to the staff but I was too tired. They should really hold the chair down.

Plussat: Great location, breakfast and staff. Loved the pool. This was the best hotel we stayed at in Italy.

Plussat: The head waiter was a delight, so cheerful and helpful.

Miinukset: There is no point in asking guests to hang up their towels if they don’t want them changing, when the cleaning staff haven’t been trained to understand that! We hung ours up every day and on only one day out of 6 were they left there. I find that very frustrating as it means you really don’t care about the environment, despite the card in the room saying that you do.

Plussat: Fabulous hotel with lush grounds, beautiful decor, pretty room, a fabulous breakfast and a marvelous staff. A great location right in the heart of Sorrento !

Plussat: Breakfast dining room Great location Helpful staff

Plussat: Excellent breakfast. Helpful staff. Perfect location, quiet but central. We got an upgraded room. I would definitively come back.

Plussat: We loved our stay at this beautiful hotel! Our room was perfect, with nice furniture and plenty of room in the closet. The hand painted tiles in the floor made it so cheerful and unique. Michelle from Reservations was extremely helpful in giving us information on how to travel from Naples by train and on how to find the hotel once that we arrived in Sorrento. Mario and Pepe at the Reception were always helpful and happy to provide us with all the necessary information to visit Capri and Sorrento. The outdoor pool is located in a very nice setting, surrounded by flowers. The same with the breakfast area. Great food. We would be very happy to come here again and stay again at this beautiful Hotel.

Miinukset: Nothing, we loved everything there!

Plussat: Very nice hotel, Very good location, helpful and friendly staff

Plussat: Very convent location close to main attraction

Miinukset: Room was a little bit smaller than we expected even though we upgraded our room

Plussat: Luxury hotel! The view A+,service amazing and “the beach” very special

Miinukset: Nothing

Plussat: The setting, the hotel itself and its exquisite decoration makes this an unforgettable experience. In addition, every member of the staff were welcoming and could not have been more helpful.

Miinukset: Nothing

Plussat: It’s a beautiful place with great views. Franco and cleaning staff were very friendly

Miinukset: Stayed in a double room with sea view. Grossly overpriced. The room was on 6th floor. It was an attic room with a tiny balcony . The view was more of the sky than sea. Room was very average and not a room that you would get in a five star hotel. On checking out our bill included food items from the beach deck that had been charged to our room which we had not ordered. Ordered a jack daniels whiskey and a coke 22 euro. Following night ordered just a jack Daniels and price was 10 euro. Therefore a coke was 12 euro. You have to keep record of what is being charged to the room

Plussat: Location, service staff

Miinukset: Cost

Plussat: Everything!!!

Miinukset: The rooftop restaurant was excellent but should have provided a few optional meat dishes.

Plussat: The hotel has a very good location - right on the coast and very close to the center. Our room had a wonderful view facing Vesuvius and the bay of Naples. We enjoyed the beautiful breakfast terrace. Many thanks to the staff and especially to Sofia from the Reception Desk - she did a lot to help us with whatever we needed.

Plussat: Service, decor, location and views make this one of the most memorable and pleasurable hotels we have ever stayed in. Art work is amazing and obviously took a lot of time and consideration as everything is perfectly styled.

Plussat: Everything, the hotel is by far the best in the area. Wonderful staff and perfect location.

Miinukset: Leaving

Plussat: Hotellin yleisilme ja sisustus olivat kohdallaan. Koko päivän tarjolla oleva buffet oli hieno asia. Ravintolassa naisten menu ( ei siis hintoja), ihanaa että on vielä paikkoja joissa pidetään traditioista kiinni. Ystävällinen henkilökunta, joilla oli ylimääräistä palvelualttiutta. Jos hakee ylellisyyttä viihtyissä muodossa, niin hyvä valinta.

Miinukset: --

Plussat: Conceirge and welcome staff were warm and delightful. The location is amazing, quiet, classy and beautiful. The room, grounds, common areas and restaurants were delightful. Much to explore here, you may not want to leave the property.

Miinukset: Service in the outside dining terrace was just ok compared to the rest of the hotel. The menu, food and prepartion were somewhat less than expected.

Plussat: It was a last minute booking and had no regrets. Great view from the harbour, very comfortable and clean. The decor is fantastic and overall a very pleasant stay. Car parking is tricky as you have to drive a very narrow pavement but once you over come that - all is good and secure. To get into the town is very easy from there by lift. Very happy and a pleasant experience . Highly recommend the place!

Plussat: Everything! Location, room, breakfast and staff!! Perfecto!!

Miinukset: Loved everything!

Plussat: excelent location. cosy and wide room. the stuff was great. can not think of a better place to stay in sorrento.

Plussat: Fantastic location, the ocean is in front of your door, listened to the waves all night. It’s like it’s your own private sanctuary. Fantastic pizza restaurant 50 feet from hotel. They even have an elevator that takes you to the town center.

Miinukset: Everything was fantastic!

Plussat: Everyone on the staff was terrific - more than willing to help with everything. The breakfast was well done - varied and served with aplomb by Donatella. The view from our terrace overlooked the bay with Mt Vesuvius in the distance. We could watch the ferries coming and going, and the lights of Naples at night. The elevator was a welcome amenity.

Miinukset: This is the only B&B room we've stayed in recently, and we learned that we greatly prefer apartments over one room with a bathroom. The bathroom in this deluxe room afforded no privacy, and while it was very stylish, parts of it, like the mirror over the sinks, were not designed to be functional. The location provided a great view, but being located on the port makes access to the main part of town a bit of a trek. All these comments reflect personal preferences and are not meant to be critical of the property itself. For people who want a room in a Sorrento B&B, I'm sure it's a great choice.

Plussat: Everything was perfect.

Miinukset: Nothing.

Plussat: Sijainti rannan äärellä. Hieno näköala terassiltamme.

Miinukset: Aamiaisella suppea tarjonta ja munakas oli kylmää. Ei mitään vihanneksia tarjolla.

Plussat: location is beautiful, property is amazing, staff are very friendly, close to the town, plenty to do and see, lots of lovely restaurants, the marina is a wonderful location

Plussat: The location, staff and the historic hotel and its furnishings. Nice breakfast and staff.

Miinukset: Leaving.

Plussat: Luigi and Hugo were very nice, friendly and helpful hosts. They gave me all the information and help I needed. Both are very willing and proactive to provide you with information or ensure your stay is comfortable. I felt taken care of and felt like I was in a family home. They arranged for taxi to pick me up from the airport since it is over 40 min drive away and I arrived at 1030 pm. I was even able to order in dinner and got delivered to me one night. the room was very comfortable and clean. The garden and view (sea, city and mountain vegetation view) from the place is fantastic and so relaxing. They can also help you pick group or private tour guides that can pick you up from the B&B and drop you back. I’m already planning my next trip back to Positano. I’m definitely staying with Luigi and Hugo; they’re Such friendly, warm hosts and provide great customer care.

Plussat: Fantastic views , the uniqueness of the property, the great hospitality, Luigi and Ugo were just fabulous and made our stay so much more than we expected, Such a pretty individual place to stay !!

Miinukset: Everything was wonderful

Plussat: We had a fabulous stay at Casa Mazzola. The room, location and breakfast were all excellent but the most outstanding aspect were the hosts. Each day we were given invaluable information on where to visit, how to get there, where to park, and where to eat. We are seasoned travellers but I have never experienced such a personal level of care and assistance as I did as Cash Mazzola. In the evenings Luigi even drove us to the local restaurant so we could enjoy a glass of wine with with our meal, stress free! After our 4 day visit, we wished we were staying longer. Many of the other guests were there for 2 weeks! I would go back in a heartbeat.

Plussat: The owners are so nice and welcoming. They do their best to help you and advise where and what to do.

Plussat: Luigi and Ugo are incredibly gracious hosts. They offered suggestions for various adventures that were perfect for our needs. Definetely take advantage of the restaurant up the hill. The location is quiet and away from the noise of Sorrento, but easily accessible to the Amalfi Coast, Capri and Pompeii. The breakfast in the morning was fresh and outstanding. The rooms were clean, quiet, well maintained and offered every convenience. Absolutely would return.

Plussat: Everything but especially the people. Ugo and Luigi went out of their way to make our stay fantastic. They could not have been more helpful and obliging. True fun Italian hospitality at its best! Tim and Sarah

Plussat: First and foremost - Luigi! Luigi Mazzola is the owner and the host. We've traveled around the wold quite a bit, and Luigi is definitely the best host we've ever had. He took care of everything - a warm reception which made us feel at home, a great breakfast, everything we needed in the B&B, and the highlight - our conversations during breakfast and in the evening, in which he helped us plan our tours and gave us tips, as well as chatting with us about every topic in the world! Ugo, Luigi's son was also there to help making our stay a week to remember. The B&B itself is very clean, comfortable and perfectly equipped. Many of the decorations are hand made by Luigi. It is located in the hills above Sorrento - within 12 minutes drive from the town center. There is free parking within the property, the view of the Napoli bay is breathtaking, with the Vesuvio towering above, and the atmosphere is peaceful and quite. There is also a sweaming pool (which we obviously did not use (end of November...). In short - we are so happy we found and reserved Casa Mazzola - we definitely recommend staying there!

Miinukset: We were so busy liking everything, that we can't think of anything we didn't like!

Plussat: Great place, in a great location. Luigi and Ugo went above and beyond to ensure we were happy. Would highly recommend.

Plussat: Large apartment, great location, really friendly and helpful staff, cleanliness of apartment superb!

Miinukset: Apartment did not have any natural light, or terrace (1x frosted window only). Roof terrace was beautiful, but not enough seats or sun loungers laid out?

Plussat: Very good location and helpful, friendly staff. Fresh breakfast with lot of choices

Plussat: The breakfast buffet was fantastic! Everything was freshly made and delicious. The staff were friendly and welcoming which made our stay extra special.

Miinukset: The shower sometimes lost pressure and ran cold but only briefly.

Plussat: The staff were extremely friendly and helpful.

Miinukset: Since the location is good, you could hear music and noise until late at night, but it's not too bad.

Plussat: What a great location. An airport transfer ( or Ferry via the Sorrento beach lift) drops off 20m away and then you’re in the heart of the historical centre. The staff were on another level of kindness and professionalism. Well presented in a mix of modern and old that matches very well.

Miinukset: Tiled floors in corridors can be noisy in the night but an occasional noise is well compensated by location, fantastic breakfast ( and the most charming service) and design details.

Plussat: Location

Miinukset: Size of room

Plussat: The staff were amazing and couldn't do enough for us the location and room with hottub was ideal ! We had the best time

Miinukset: Nothing everything was perfect!

Plussat: Amazing views, service and food. Unforgetable!

Plussat: Great location overlooking the town and only 10 minutes to walk to the town. Extremely friendly n helpful staff. Good value in comparison to some of the other hotels in Sorrento

Plussat: Amazing stay at this wonderful hotel.Will defiantly love to visit again.

Miinukset: .

Plussat: From start to finish our stay was brilliant, staff friendly and very helpful, breakfast overlooking the bay was on real. Room very clean and spacious with brilliant views of the bay.

Miinukset: Can't say there was any negative's.

Plussat: I liked the beautiful view from my balcony so much.but the staff at the reception are something special. they were outstanding with their helpullness, their advises, their worm greeting when ever I enter the hotel. they diserve a maddle.

Miinukset: the only problem I found is that the hotel does'nt have a shuttle system to help you get to the center. it is too far to walk by foot severle time in 1 day. espesialy when you are not so young eney more.

Plussat: Hyvä aamiainen ja erinomainen palvelu.

Plussat: Kaikin puolin hieno hotellikokemus. Hyvä, ystävällinen palvelu. Auton sai hyvin parkkiin. Hyvin toimivat palvelut. Hienot maisemat ikkunoista. Suosittelen lämpimästi.

Plussat: We stayed at this hotel 40 years ago for our Honeymoon and have returned to celebrate our Silver Wedding Anniversary. It exceeded our expectations. The staff could not be more attentive, the restaurant was very good, the location of the hotel is 10/10, with perfect views and minutes from the heart of Sorrento.

Miinukset: We liked everything

Plussat: Everything!

Plussat: gorgeous rooms, views cannot be beat! the staff is very friendly. beautiful hotel.

Plussat: The hotel rooms a large clean and 5 mins fro city center The staff hospitality is AMAZING They went above and beyond to provide us breakfast after we over slept

Miinukset: The room smells weird

Plussat: Impeccable service with classic European style.

Plussat: It was an amazing experience, we had a minor issue in the room we were upgraded to an exceptional suite. The staff and management were amazing. The location is excellent as well. You feel like not leaving the hotel. It was exceptional.

Plussat: The FIRST hotel in Sorrento. Amazing experience! Highest level standard. We were treated like a royal family :-) Both restaurant are simply splendid. Pool bar as well as terrace bar is the best way to rest. And the views..

Miinukset: That we have to go home...

Plussat: Excellent location, very good facilities

Plussat: Love everything about this hotel. After getting married last year in Sorrento and having our wedding celebrations at the hotel after, we were a little nervous to return as the wedding experience was exceptional and so many amazing memories. However this time certainly didn’t disappoint and only enhanced our stay. It was so wonderful to return. We were greeted by friendly faces who remembered us. Our Maitre D from the wedding party summed it up beautifully when he said “Welcome home.” The hotel building itself is stunning, filled with so much history. The service and facilities are just exceptional and all made by the friendly, helpful and caring staff. The views from the terrace of the Bay of Naples and the views from the rooms are just breathtaking. There is the luxury of having a private lift to the port where you can get boats to the islands and Naples. The breakfast in the Vittoria Ballroom is just amazing and what a way to start the day. Superb selection of food and drinks complimented by fantastic staff and the grand piano playing. A short walk from the hotel down the driveway to the centre of Sorrento gives you the best of both worlds - tranquility and serenity in the hotel grounds and just outside of the hotel gates you are in the life of central Sorrento. An absolutely memorable stay and thank you to the staff and team for making it so special.

Miinukset: Leaving to come home!

Plussat: Breakfast was very good, lots of choice and decent cappuccino or espresso. Location excellent. Hosts were helpful.

Miinukset: Had to use the handheld shower wand since not much water coming out of the rain head, and hot water ran out quickly. Room was smaller than I expected.

Plussat: Location was excellent right in the middle of town.

Miinukset: Because we were in the center of town it was a little loud at night.

Plussat: Siisti paikka, kuvat huoneista vastasivat todellisuutta

Miinukset: Liian vähän aikaa olimme Sorrentossa ja majoituspaikassa

Plussat: location was so great. it covers other demerits

Miinukset: breakfast buffet starts at 8am. I think it is too late time for travellers.. We had to meet lots of ants in the room. Plz be careful of having food in the room...

Plussat: Amazing room and view of the Piazza. Great location.

Miinukset: There was an odd smell in the room (mildew?) and a lot of perfume when we first entered.

Plussat: Hyvä sijainti

Plussat: Location was perfect. breakfast was lovely, simple & so tasty.

Miinukset: The only thing that was of concern is the sliding door to the bathroom. It slides back very quickly & could catch a finger.

Plussat: The breakfast

Plussat: Very pleasant staff. Free cake in arrival!

Miinukset: Toilet had a continual flush

Plussat: Nice interiour, quality materials, spacious room, comfortable bed, more pillows to choose from. Location is absolute central, everything is within walking distance. Helpful receptionist. Good breakfast. Very nice town!

Miinukset: Limited noise proection: The big room which overlooks the piazza with terrace has limited noise protection from there and with larger vehicles rolling on the cubblestone you can even feel the vibration, but this is just daytime, no night traffic in old town. Somteimes strangely less hot water, but this may not be a constant problem. Only pay parking a bit away from the center, but they take your car from and to the hotel on arrival/leaving.

Plussat: Raphaella was a wonderful host and room was a great size and in a good area

Plussat: Loved the brightness and size of the room. It was great to have a patio as well. It was fun staying right in the alleys of Sorrento. We just stepped out of the doors and we could begin our search for restaurants and shopping right away.

Miinukset: There was a kitchenette right outside our door on the third floor that someone would use every morning and night. Felt a lack of privacy during those times.

Plussat: Shower, beds, pillows, ac, lighting, size of room, location, Raffealla-all excellent

Plussat: It is the second time that I go to Sorrento for the 1st of November. It is a pleasure to be hosted by Raffaella. She always gives us good advice for the restaurant.

Miinukset: Nothing

Plussat: Excellent location in Sorrento. Lots of wonderful, cheap restaurants and great shops in the local area. Rafaella was not only friendly, but an absolute delight to chat to and helped me immensely when my baggage did not arrive on my flight into Naples.

Plussat: This is a gem in the middle of sorrento! Perfect location and exactly what you need as a base for exploring the coast!

Plussat: Raeffella was super helpful. We enjoyed our time in sorrento and would love to visit again.

Plussat: Location is perfect. B&B is located in the center and easy to go from Port, train station and everywhere in Sorrento. Usually other B&B are still used key but this B&B is used card key, that was very nice.

Miinukset: NA

Plussat: Good location. Quiet and clean.

Plussat: Loved it perfect for a nights stay

Plussat: The staff was outstanding. The hotel was centrally located. It was immaculate. The breakfast was delicious and plentiful.

Miinukset: Nothing. It was perfect in every way

Plussat: Extremely helpful staff- great location

Miinukset: Room had no windows in the walls- only in the ceiling due to the rooms being on the top floor attic style- short exterior walls with a slopes ceiling

Plussat: Ambiance during breakfast Love the details they put in.

Miinukset: Wish the staff are a little more helpful with directions and providing information. They sent us to a restaurant that was already close.

Plussat: Lovely place with friendly staff and excellent breakfast.

Miinukset: There was a club nearby where you could here the music slightly until the early hours.

Plussat: We loved the place, the staff, the food, the service, the facilities, the smiles, the kindness, the very special happy-moode-making Christmas tree

Miinukset: Nothing.

Plussat: Amazing breakfast, generous and with great variety all served in a lovely light bright room by a warm and friendly team.

Miinukset: It was a little noisy on one night - this didn't bother us because we live in London but if you are used to the quiet life it is worth considering.

Plussat: Good location

Miinukset: Room was on main floor, next to office. Very noisy and not willing/able to move me to quieter room despite fact that I had reserved months before.

Plussat: Second visit to Sorrento was highlighted by Palazzo Januzzi Relais. A converted home that is still in the family, the rooms are clean and upscale, the staff is friendly and welcoming, and the breakfast is amazing! You can't get a more central location to explore the Amalfi Coast from - highly recommend this hotel and we're planning on going back to Sorrento again as a result of our stay!

Plussat: Loved the location, the energy of the city right at our doorstep!! Lovely place... hopefully one day, we will return!!

Plussat: Breakfast buffet was amazing!!! Best cappuccino ever!!!