|Santa Ana J. Wayne/Orange Cnty|
alk. 184 €
alk. 191 €
alk. 255 €
Näytä arvostelut, jotka mainitsevat
The location was great, basically the only redeeming quality of the hotel.
The hotel collects all your fees upfront which I thought was weird— they showed me two rooms- both were far below what I was expecting. So I asked for a better room and they up sold me for another $100 a night before I got to see the room. So I paid $1300 for 3 nights or about $425 a night— CRAZY. That was my mistake for not checking the room first. The room was drafty, falling apart, and SMELLED. No room service, no breakfast as advertised. The facilities are clearly dated, the patio areas have rust and dirty cushions with trash everywhere. The storage closets are open everywhere with staff hanging out around the place. Luis was one staff member that truly helped, he changed out the noisy fridge in our room and helped with the outdoor furniture. After a restless night because of the utility room next to our room I went to the front office and asked for a refund of JUST THE UPGRADE $300. Every other hotel was booked and it was me and my husbands 1 year anniversary so we wanted to enjoy Laguna. The lady at the front desk said she would talk to her manager and to talk to them when we checked out Monday morning. Fine. Come checkout, I was informed that since we stayed the whole three nights and already paid upfront that we wouldn’t be refunded the $300. WHAT? I was so baffled by what just happened, speechless. I’m still kicking myself for not following my gut. $1300 NOT WELL SPENT. Next time I’ll just make sure I book in advance for the surf and sand like I always do. How does this MOTEL have 4.5 stars?????
There was no breakfast, should have set out something to take back to room. Location was ok, able to hear waves on beach. Beaches closed. Hotel should have games or something fun to occupy guests time.
Decks could be more clean
Room was clean and the view of the ocean from the deck was very pretty. The desk manager was very pleasant and helpful.
A/c was broken nor a good draft from the windows so it was hot the whole night, room didn't look or feel anywhere near quality especially for how much it cost, bed was miserably rock hard, fabric on the under side of the couch was coming off and there was no shower door which made a mess in the restroom.
Spectacular ocean view. Rob, Morgan and Nick were very customer focused and made us feel at home.
Capri Laguna on the Beach sijaitsee rannalla, ja Victoria Beach sijaitsee 2 minuutin ajomatkan päässä ja Crystal Cove State Park (puisto) 8 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja pyykinpesutilat. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 990 arvosteluun
- Ranta lähellä
- Upea näkymä
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Arvostelut: Capri Laguna On The Beach
- Moss Point Beach 0,9 km
- Main Beach Park 1,5 km
- Laguna Art Museum 1,9 km
- Laguna Playhouse 1,9 km
- Festival of Arts 2 km
- Sawdust Art Festival Grounds 2,2 km
|Santa Ana J. Wayne/Orange Cnty||18,3 km|
|Long Beach Municipal||47,2 km|
|San Juan Capistrano||10,8 km|